M & M Plantation

hile the venue itself is beautiful everything else about my experience there was just the worst. My best friend got married there in November of 2018 and I was a first hand witness to all the hardships she and her family had to endure. At first Monica and her husband were extremely friendly and made everyone super comfortable and excited about having the wedding there but after it was booked and deposit paid it was like they didn't care about anything until it was time for another payment. It was near impossible to get a hold of them and they were always armed with countless excuses as to why they were unavailable. I understand that life happens and we were super sympathetic to the personal issues they were going through but at a certain point it starts to feel like we were being stringed along and at the end of the day my friend was paying a lot of money for services she was not receiving. Part of the package my friend purchased was photography for the wedding with engagement photos included and Monic did her part in taking the photos, which were well done but it was like pulling teeth to get them delivered. At first she had sent a link that was broken and then she offered to send them by mail but we never received them. After blaming it on mail service she offered to hand deliver them but that itself took a while and when my friend got them some of the photos she had ordered and paid for were not included. As the wedding date got closer my friend was trying to get a hold of Monica to see when she would be able to go out to the venue to get a better idea of decorating and again it was near impossible to get in touch and only when money was owed did we get responses. With the wedding over one would expect that at least the headache of dealing with them would be over right? Wrong. When it came time for my friend to get her wedding photos Monica informed my friend that her photos would be available on the year anniversary but if she wanted them now she was more than welcomed to pay for them. This was not what was agreed upon when we first met with them. They had made it seem that the payment for the photographer included all photos that would be made available to them at a reasonable time NOT a year after the wedding. My friend was obviously frustrated but because she wanted photos of her wedding she paid extra for photos she had already paid for and again those took their sweet time getting to her as well. I had wanted to write this review as soon as the wedding was over a year ago but held off because I had read other reviews where people had voiced their displeasure and when it came time to get their photos at the year mark Monica informed them "something happened" and their photos were lost. Not wanting that to happen to my friend I bit my tongue and waited and when the year mark came around I was relieved to finally be able to write my review but again Monica was near impossible to reach and the link we were sent didn't work. When we got a hold of her of course there was some excuse and she said we would get them soon. Now over a month later past the date the photos were promised my friend has finally FINALLY gotten her photos she paid for. Overall I cannot stress enough to not book the venue.