Mackinaw Island, and other surrounding area,Northern MI
About This Vendor
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Limousine & Sedan, Shuttle Service
Rehearsals & Parties, Wedding
Mackinaw Shuttle Reviews
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Reviewed On 5/23/2022 by Rachel R
Mackinaw Shuttle responded very quickly and created a quote right away.
On the day of, our driver Jim was super friendly and personable. The bus itself was very new and clean. The seats were comfortable and they had the heat blasting for us o...
n our chilly wedding day.
Our guests were very appreciative for the shuttle and had nothing but great things to say about Mackinaw Shuttle’s services.
One thing to keep in mind is the rising gas prices. It was in our contract (so we were expecting this) but the agreed upon cost for the services did increase after the wedding day.
Reviewed On 8/06/2020 by Arianna H
Mackinaw Shuttle had great communications and a very clear contract. We really enjoyed working with them. They were one of the few shuttles in the area that had availability. We unfortunately had to cancel our wedding due to COVID but prior to ...
that were very confident in our choice for a guest shuttle. Their cancellation policy was flexible enough that our cancellation only cost us a $75 deposit.
Reviewed On 12/28/2019 by Katelyn G
It was super easy to set up transportation to and from our hotel for our wedding guests! The owner, Ken, was always super quick to respond to emails and made everything super easy! Jim, our driver, was absolutely awesome!! He came in the venue ...
to congratulate us and wanted us to know that he was going to make sure that all of our wedding guests made it back to the hotel safely. It was nice knowing that he was looking out for them so that we did not have to worry!
Reviewed On 6/12/2019 by Rob S
What an organized shuttle service! They provided exceptional service for our wedding with multiple coordinated pickup times and locations over the course of a 6 hour period. They followed the detailed schedule I provided and all of our guests g...
ot exactly where they needed to go when they needed to be there. The wedding party was picked up on time and every single guest arrived in time for the ceremony. There aren't many shuttle options in Northern Michigan, but Mackinaw Shuttle will deliver for your big day. We highly recommend their service!!
Reviewed On 5/31/2019 by Jordyn L
This company was so quick to respond to our emails. Jim was our driver for the night and he was so helpful and super nice to work with. Would definitely recommend.
Reviewed On 5/11/2019 by Anna K
I highly recommend Mackinaw shuttle. I recently got married at Castle Farms in Charlevoix, and needed a shuttle to get our bridal party and guests back and forth from our hotel to our venue. From the start they were easy to work with, and alwa...
ys got back to me in a timely manner. A huge thank you to Jim our driver for helping make our wedding seamless. He was there on time, was friendly to our guests, and responded to last minute changes quickly via text. He also went out of his way to take me and my husband from Charlevoix to our hotel in Petosky (a 30 minute drive) that we asked him to do after he dropped off our last group of guests. That was a huge request and was very last minute, and he was so nice and accommodating. He was a huge part of making our wedding so fun for everyone. Thank you again Jim! I would highly recommend Mackinaw shuttle.
Reviewed On 9/11/2018 by Ivy L
We rented a 24 passenger vent to transport guests between Petoskey and Castle Farms. On-time and professional service, easy to communicate with.
Reviewed On 12/07/2017 by Kelley S
They did a great job on our wedding day! We used their service for driving around for wedding party photos. They were prompt and professional. Thank you!
Reviewed On 7/17/2017 by Angie C
We used Mackinaw Shuttle for our reception at Castle Farms and the driver Skip was very professional! Dealing with Mackinaw Shuttle, Ken, was a breeze! Thank -You!
Reviewed On 9/27/2015 by Jim T
We used Mackinaw Shuttle for our wedding and it was a mostly negative experience.
Pros: Ken was easy to work with early in the process. Was flexible when we requested the bus an hour earlier only a few weeks before the wedding. Also the driv...
er in the morning was fantastic - I think his name was Rich. He couldn't have been nicer, even gave the bridesmaids a tour of Petoskey - really made the morning great for the bridal party.
Cons - The evening shuttle was driven by someone else. On the last shuttle, he dropped off our families at the last hotel and, when the bride's parents asked if he could make one last stop for them (they were staying at a house about 20 miles away) he said that his shift was over and it was their problem. My dad (who doesn't drink) watched it all and he said that the driver was both rude to my bride's family and couldn't have left fast enough - no suggestion for a solution, no sympathy for the situation, nothing. The whole experience really put a damper on what was otherwise a wonderful day.
I called to convey this feedback and the woman who I was communicating with couldn't have cared less. She said it was their policy that the drivers can't take instruction from anyone except the bride and groom - something that was not expressed at that time by the driver. (I would have come out to help.)
They had also overcharged me on some of the fares and I was working with this same woman to fix that - and she was very rude throughout that process as well. I ended up getting some of that money back - but not without haggling and having to re-calculated much of the costs on my own.
There were many opportunities to fix our impression of this service - a genuine apology afterwards would have sufficed, someone reaching out to us proactively - but they punted on all of those opportunities.
My overall impression was that the drivers are obviously hit or miss (the gentleman in the morning - awesome, the gentleman in the evening - rude and inconsiderate) and that they clearly don't care about whether or not they delivered quality service once they have your money. I would recommend looking for other vendors.
Reviewed On 9/06/2015 by Mike M
We used their service for our wedding. One shuttle was for the wedding party and one was taking our guests back and forth to hotels in Charlevoix. Overall, we could not have been happier with their service. The drivers were completely professio...
nal, on time and extremely friendly.
Reviewed On 5/27/2014 by Denelle S
My husband and I had used their limo after our reception was over. The driver was very kind and professional. Great service.
Reviewed On 11/13/2012 by Stephanie H
No complaints here! Great service!
Reviewed On 8/09/2010 by Stacy D
We used a 24 passenger van to transport our daughter's wedding party and guests to and from Downtown Charlevoix and Castle Farms.
Our driver showed up on time and was very courteous to our guests, the van was clean and looked nice.
sts were able to relax without having to worry about driving after a wedding reception in an unfamiliar area. They were thrilled with this service and almost everybody used the shuttle. I am so glad that we decided to have Mackinaw Shuttle transport all of us for this wedding.
Thanks Ken for all your help!
Reviewed On 9/02/2007 by AMY K
Contact Info for Mackinaw Shuttle
1395 US-31 Highway, Pellston, MI | Mackinaw Island, and other surrounding area,Northern MI