Madeleine's Daughter Bridal and Formal

bad on me and that I would become discouraged. I filled out the Madeleine’s Daughter questionnaire prior to my initial visit, I was a little hard on myself: my problem areas are between my knees and neck and I need long sleeves for a June wedding 😂. Brandie Kramer took a look at my answers, took a look at me, verbally asked me some follow up questions, and then brought six dresses into the dressing room. I ended up falling in love with the first dress I tried on, and actually wore it on June 15th at my New England Aquarium wedding! Brandie, thank you for finding the perfect dress I never knew I wanted! It aligned perfectly with my whimsical under the sea theme. Brandie was also available to help assist all of my bridesmaids with their dresses. I reserved the cute bridesmaid suite and we had bottomless champagne to help make the experience a memory rather than a chore. If you are still looking for a dress, do yourself a favor and go visit Madeleine's Daughter!

and very well knowledgeable about the dresses they had in stock, and were able to visualize wedding themes and colors that would go well together. The one star portion of this review comes from my veil shopping experience. I tried on several veils, and fell in love with one. I was told that because it was the floor model, I could buy it for 60% off. I did, because I loved it so much! They took it from me, and wrapped it up in a box. I did not witness this wrapping, because I was getting out of my wedding dress. I didn't open the box with my veil in it until 3 months before my wedding when I was discussing my hair with my hair stylist. It was then that I noticed my veil was NOT the veil that was wrapped up for me! The veil I received was not a Russian tulle birdcage, it was a heavy DARK ivory with LARGE, HEAVY floral designs on it, and didn't even have a finished edge. This was definitely not something I personally would have purchased. I sent a picture to my bridesmaids and my mother-in-law and they all agreed that that was not the veil we all fell in love with. My mother-in-law then sent me a picture of the veil I THOUGHT I purchased, and it indeed was the WRONG veil that I had received. I called the shop right away, and they had me email them the picture of the correct veil and the picture of the veil I had received. There is a CLEAR difference and they even admitted so, however they told me that a mistake couldn't possibly have been made because I worked with a manager that day! They "couldn't identify" the veil that I fell in love with at their shop, and wouldn't allow a return of the WRONG veil. They offered me 40% off the purchase of a new veil, but I was stuck with a $180 loss. I was so heartbroken! I went into the store to pick up my last bridesmaid's dress, and I spoke with Lauren who had an attitude from the start; I had began to explain the veil situation and right out of the gate she said, "Oh yes, I heard about this, I can't do anything about it." before I even finished speaking. She told me, word for word, "Well, this was still an expensive veil that you got an INCREDIBLE DEAL on, and you worked with another one of our managers who couldn't possibly have made a mistake, so I'm NOT going to take it back, I'll email you the designer name and you can try and sell it yourself." My husband was so appalled by the lack of quality customer service, he pulled the 5 tuxedo rentals we had with them and refuses to do any business with them going forward. What if this was a dress?! Ladies, STEER CLEAR. Their customer service skills when correcting problems is disgusting. They have more care invested in their friends working with them than they do the customer. I found the veil of my dreams elsewhere, and of course, was unable to sell the incredibly ugly veil I paid $180 for and wrongly received.

giant selection of dresses, and their attention to detail is phenomenal. Ashley helped me find my dress. She listened to what I was describing that I was looking for, what I'd seen so far, and what I liked or didn't like about the dresses as I tried them, and managed to find a dress that was everything I could have asked for and then some. I truly can't even put into words how much I love my dress, I wish I could wear it every day, and I might never have even known to look for it without Ashley's help. She was also great at including my mom, MOH, and MIL in the process which was really special for all of us. Once I had found my dress, it was obvious to all of us in the room that this was the one, but still there was no pushy sales pitch rushing me to make a decision or wrap up the appointment that you will sometimes find at other salons, they were so patient and supportive to make sure I was able to not only find the perfect dress but also enjoy the process! We also worked with Madeleine's to rent the suits for my husband and groomsmen, and worked with Shannon who was fantastic as well. She was super organized and already had ideas in mind to help us choose the suits when we arrived to pick them out. The groomsmen were coming from all over the country, so they couldn't come in for measurements in person for the most part, but Shannon made sure that it was easy for the group to send in their measurements, and checked them to make sure that the numbers they submitted made sense so there were no mistakes. All the suits fit perfectly which was really impressive for the guys never having tried them on! The suits were really nice quality as well, definitely nicer than your average Men's Wearhouse or similar. The process was easy and the guys all looked fantastic on the day. All in all - I would recommend the unbeatable experience of working with Madeleine's Daughter all day every day to any bride (and groom) who can get themselves there!

“Salon is Yours” bridal appointment booked, but requested to change this to a bridesmaid dress appointment after finding a wedding dress elsewhere. I will give them credit for waiving the deposit that I had paid for the bridal appointment, but the email exchange was felt passive aggressive, making me feel unwelcome for the bridesmaid appointment. When my bridesmaids and mom and I did attended our appointment, it was a very disappointing experience. Our stylist seemed disinterested, moved us along quickly, and even asked to take one of the dresses that we were trying on to another group. She made some remarks that were flat out rude and disrespectful; for example, when my mother inquired about mother of the bride dresses and stated that she did not want to look “too matronly,” our stylist literally said to my mom, “We keep our sexy dresses in the prom section, you can go look there.” Not only was this condescending, but her unwillingness to help my mom look for a dress with plenty of time left in our appointment time was surprising. The stylist also made hurtful remarks to a couple of my bridesmaids while measuring them, telling one that her breast measurement was “not even on the size chart” because her breasts were so small, and telling another that her hip measurement was disproportionate with the rest of her frame. Nothing about this experience was pleasant or comfortable — there weren’t even enough chairs for everyone in our room, in spite of the fact that they asked how many people would be attending. Some were still sitting on the floor. I thought it would be worth it for the beautiful bridesmaid dresses we picked out, but when they arrived, the color did not at all match the description we were given, or the photo from the designer’s website (a photo that our stylist said accurately represented the color we were ordering, which was very misleading). Instead of a gold/champagne color, they were very brown/beige, which changes the whole aesthetic of our color palette and event design. We reached out to MD about this, and they insisted that our stylist made us aware of the color difference. If she did, in fact, tell us about this, clearly she did not communicate it effectively since all 6 of us left thinking we would have dresses in the color pictured. Had our stylist been thinking ahead, she might have realized that even though I was not purchasing my bridal gown there, I had 6 single bridesmaids who will someday be in the market for a gown. After this experience, none of them ever want to return to Madeleine’s Daughter.

e appointment and my time in the dress I had loved. I didn't feel pressured, rushed or overwhelmed. She was such a doll and was very professional but made me feel so comfortable. The array of different dresses was great to see at MD to know what styles really fit me best. I would really recommend MD and Kristin for a great dress experience!!

dresses that weren't it. I went back for bridesmaids, and a details appointment. I found the bridesmaid department to be limited (which is the reason for 4 instead of 5)but still a wonderful experience. My favorite appointment was by far my details appointment, it helped me to complete my dream look!

My mom and I came back a few months later for the Toni Frederici trunk show where I got the most amazing veil and accessories. Highly recommend!

l and accommodating from the moment she said hello. She always greeted me with a smile, and a hug. She also was honest with me which is EXACTLY what I needed. She is as good as it gets, and wasn’t afraid to say no, that dress doesn’t work for you, and was so honed into body language that if I didn’t look comfortable she would simply tell me to take the dress off. I don’t have enough words in my vocabulary to praise her high enough. What an incredible experience. Both Madeline’s Daughter and especially Brandie made me the bride I’ve dreamed of since childhood!

arrow down what I was looking for and ultimately find the perfect dress! I could not have been happier with my experience, or my dress!

care of and it was a very positive, memorable experience! Thank you!!

ter because my dress is the same one that I had brought in in picture form and it was a dress I was able to afford!

ress, was awesome and working with her was really enjoyable. The staff there were very helpful and polite overall. The few things that upset me were not due to individual staff: they do not allow any champagne in the store to celebrate finding your dress, so if you are hoping for that moment (which I was) then this is not the store for you. Also, I didn’t find out until after we were sitting down to pay for my dress that they don’t do alterations anymore. They give you a list of recommended alterationists, but many of them are no longer in business or not close to where I lived. If you are planning a wedding, the last thing you want is another vendor to have to find and stress about. It just wasn’t a really special experience like I have seen my friends have at other bridal salons.

d me pick out my absolute dream dress. I had such a wonderful experience with Melissa, that I decided to work with her to get my mom’s dress, step-mothers dress, bridesmaids dresses, and tuxedos! I valued Melissa’s expertise and it eased my mind knowing I could rely on her for everything in regards to clothing the day of! I couldn’t have been happier with Melissa as my consultant and all of those who helped us out along the way from the team! Any bride who is looking for a wonderful dress experience where you truly feel special and pampered, Madeleine’s Daughter is your place!

ine’s Daughter that I loved, except for a corset closure; my consultant encouraged me to purchase the dress since it was my favorite from the day and within my price range, stating that changing from a corset closure to a zipper closure is like “changing the paint color of a wall,” for a seamstress. I am using a seamstress recommended by Madeline’s Daughter, who is wonderful but has had to do hours of costly work (currently the price of alterations is the same as the dress cost) to make my dress fit correctly. It has been stressful and pricey, and if I had known then what I know now, I would have kept looking or purchased a different dress. I hope this helps someone else avoid the stress and cost of a “quick fix.”

amidst the chaos, my consultant was so attentive and helpful. The only thing I knew was I didn’t want a ballroom gown; besides that I had no idea what I wanted. She was patient in bringing out different styles so I could narrow it down, and they had lots of options. After visiting other salons I kept thinking of the dress from Madeleine’s. Ended up going back and leaving with a Pronovias dream gown and couldn’t be happier. Thank you Madeleine’s Daughter.

ery small for you and whoever you bring with you, and you have to change in front of everyone. Luckily, I only ended up bringing my mom and MOH. I almost brought my fiance's mom and I am SO happy I didn't - it would have been really uncomfortable. Having to change in front of everyone really affects the experience - no one gets the "wow" affect when you walk out, since they have already seen you getting changed and fixing the dress to fit you. Second was the service. I felt like I would get better attention at a department store than I did here. You only get an hour and a half, and I didn't even get any dresses to try on until 25 minutes into my hour and a half. I answered questions online beforehand about what I was looking for, so I assumed some dresses would already be picked out and waiting for me. Instead, the first 15 minutes was discussing what I wanted and then I had to wait another 10 for her to come back with the dresses. This was the second place I had been so I already had an idea of what I wanted, and because of that I felt like the woman I was working with completely dismissed me. She told me that I already had an idea of what I wanted so I was not going to like any dress she brought me. I asked her to bring me some dresses and surprise me that she thought might like good on me and she would not do it. She continuously repeated that she didn't have any more of the style I was looking for (which I tried to repeat that I wanted something different!). She gave up with 15 minutes still to go in my hour and a half. Either way, I was very disappointed and would not recommend Madeleine's Daughter to anyone.

could not have been more pleased with my look. Thank you Madeline's Daughter for making long distance wedding planning a breeze.

ng and helped my choose the most perfect dress for me. Everything feels so personalized when you're there, although I think it helped that I went on a Monday afternoon and there was no one else in the salon ;) They listen to what you say about each dress and really try to make sure you're finding one that is right for you! Of course I also had to go back for my bridesmaids' dresses and Renee was so helpful and helped me choose a dress that fit for everyone! Everything looked perfect on my big day. They are definitely worth the trip even if you don't live locally!

ess right away! It was so much fun and everything I was hoping for in my dress buying experience!

nd dark purple. She helped us figure out the best styles, fit, etc. that worked for all of the girls, all while keeping it in a reasonable price range. She certainly made the experience easy and fun! Two of my bridesmaids were unable to attend that day and Madeleine’s made it so easy for them to just call in their measurements and payment info. and have the dresses shipped directly to their door, as they live farther away. Thank you so much for the great experience and the beautiful dresses!

got married in ME. The staff were extremely helpful in explaining appointment availability and details to me, and we ended up scheduling a Salon is Yours appointment for October 2017. In advance of the appointment, at the recommendation of a MDB consultant, I tried on dresses in CO so that I would have a better idea of what I wanted. When I found a dress that I thought might be "the one," the staff at Madeleine's went above and beyond to ensure the dress would be available in the salon for my appointment. At my appointment, I was thoroughly impressed with the service - while I was working with the consultant, another staff member was tending to my family. The consultant made me feel extremely comfortable, and was hugely helpful in talking through my likes and dislikes with each dress. When the consultant recognized my hesitation with the two "front runner" dresses, she advised that I could absolutely remove what I didn't like (a sparkly belt), and add what I wanted (buttons). Her advice was what made me feel 100% confident that I was choosing the perfect dress for me, and I loved that I was getting something slightly custom. Not typically an emotional person, I was fortunate enough to have a "Madeleine's Moment" surrounded by the most important women in my life. When I flew in for my first fitting, the salon was busy but I was still well tended to when picking out my veil and earrings. I also appreciated that they provided a list of seamstresses in the area, and was very happy with the end result. After the wedding, dropping the dress off for cleaning and preservation was easy - they took care of everything for me! I am very much looking forward to visiting Madeleine's again when my sister or another friend starts looking for their dream dress!

t Casi, who was so warm and knowledgeable--she really felt more like a sister or a close friend than a stylist. I always felt like the only bride in the store, with every interaction and phone call. Madeline's Daughter also made my groom look flawless on our big day as well, and the tux department was just as caring and friendly as the bridal side. All in all, I was so overwhelmed by the love and attention heaped on me by the entire staff and I will not hesitate to direct future brides, grooms, and prom-goers to MD! (Thanks Casi!)

was not sure what I wanted but had some guidelines. With the little information I had Casi pulled SO many amazing gowns for me. Honestly, I felt like a princess in every single one. I went into the shop not thinking I was going to find my gown as I was on vacation miles away from home with my family and this was my first time looking. With Casi's help though I found my perfect dress. Since I do not live around there the shop shipped me my dress which I received 6 months later. When I received the dress is was just as beautiful as when I tried it on. I was nervous about trusting the shop to ship it to me states away but, everything worked out amazingly. There are probably thousands of dress shops between where I live and Madeleine's and I would still go back there for another occasion over other dress stores. Thank you so much for the amazing dress and customer service!!

ress. She brought us a TON of gorgeous dresses and we found my perfect dress and paired it with the most beautiful, vintage, straps! I felt elegant and timeless in my choice of dress! Emily was so knowledgable, didn't try to push anything on me, and really listened to my feedback. Im so thankful for my experience there and with Emily!

ow I felt in each dress. My Mom got her MOB dress as well! Highly recommend!

fer commentary to sway anyones opinions until we asked for it! However, when I returned for my dress when it came in, I had the accessory appointment. That appointment was rushed. I was told I had an hour and 30 minutes into the appointment, I was told we were done. I called after and spoke with the manager about feeling rushed, feeling unattended to, and the disappointments I had, and she listened thoroughly and told me she would follow up within a few days. I then received a hand written note from the manager and from Emily, both apologetic for the second experience I had. Needless to say, go here for your wedding dress search, but ask for Emily! She will not disappoint! If you are looking for accessories, go here too, but be confident in what you are told. Take your time and enjoy the journey! Hopefully the team was taught from the situation I had.

I am so happy with the dress I chose and I could not have made that decision without Melissa’s help I can’t say enough good things about the salon and staff!

ng day. She kept within my budget and made me feel so comfortable during the process. I also went back to Madeleine's Daughter and did a final touches appointment to pick out my veil and jewelry - which I highly recommend as it was great to re-try on the dress without the pressure from the first appointment and pick out the accessories! My mother and future mother-in-law also got their dresses from MD. Overall, we were all very happy with the experiences!

e always dreamed of. They also provided great styles for my bridesmaids and easy tux rentals for the groomsmen. I can't say enough good things about this shop! They did an incredible job.

ive to what I was explaining and pulled the perfect dress. On the formal side, since my husband was out of state for several months, the staff helped me pick the groomsmen tuxedos. The sizing was perfect and everyone’s tuxedos fit perfectly. The boutique was beautiful and the staff definitely were passionate about helping make the wedding day special.

went with it! ALL of the dresses she brought in I liked.... until I found THE ONE!! Mckenzie really listened to my likes/dislikes and you can tell she has quite a bit of experience as she was efficient and thorough!! It truly was the best day and I wish I could give MD more than 5 stars! Would recommend to ANYONE!!

ild card" dress she'd never expected to like that she ended up buying!), worked within the budget, and was overall just very nice and genuine. Our second trip to Madeline's Daughter was for my dress. I was super excited to have a similar experience to what we had with Melissa. I should have requested her to begin with, but we assumed that because of MD's great reputation, all the stylists were this amazing. The stylist I had was Erika. Instead of giving us champagne, she told us: "There's water in the other room if you want." When I gave her my budget, she brought out a ratty lace dress that I could buy as a sample and this ugly tan MOB/bridesmaid-looking dress. We asked to see some other options and were told everything else was over my budget (which was the same as my sister's budget). After that, she only brought out dresses that were $500-1000 over my budget.If someone is clear that they can't afford that price, it's kind of cruel to have them try them on, don't you think? I was also hoping to try on some "wild card" dresses like my sister did, since I was only trying on styles in the small confines of what I said I liked. I found a dress that I really liked and she said I could buy it as a sample for a price near my budget (it was also kind of ratty and torn in some places). I considered it and said I would think about it and come back, but I never did. Her indifferent attitude toward me made me feel like I wasn't a bride and really down on myself. So, the average of Melissa's 5-star experience and Erika's 1-star (zero if I could!) is a 3. I recommend still coming here, as I've also heard good things from other brides besides my sister, but be very careful of who your stylist is.

sn’t looking for and Ashley was able to pull a variety of styles and immediately picked up on what I was liking and what I wasn’t. She was able to identify my style quickly and much better than I could ever articulate. Ashley was fun to work with and incredibly supportive and understanding of everything I was saying and feeling. She also made sure that my mom and sister were involved and excited throughout the appointment. Towards the end of the appointment when I was down between two absolutely amazing dresses, she encouraged that I keep trying each on. We never once felt rushed or pressured to make a decision. Ashley also offered me ways to truly customize my dress to make it perfect - and I honestly can’t imagine getting married in anything but the dress I found at Madeleine’s Daughter. Thank you so much for Ashley and the team at Madeleine’s Daughter for an incredible dress, experience, and memory!

y mom and grandmother to be a part of the dress search. After reading dozens of glowing reviews and seeing the amount of designers carried all in one spot it was an easy decision to set-up and appointment at Madeleine's Daughter first. Visiting this boutique was truly a wonderful experience from start to finish. The shop is light, bright and welcoming and the ladies that work there are all very nice and friendly. Kristin was my bridal consultant and she was a dream to work with. She was very king and really took the time to listen to key points about our venue and personal style preferences. She was patient and encouraging when we were sharing what we did and didn't like about dresses. I went into the experience not really knowing what I wanted- a floofy A-line or something more fitted. In total I probably tried on 8 dresses so we could narrow down silhouettes and make the perfect selection. I never felt rushed or pressured to buy. It was a really fun process and I'm so grateful for the memories I'll be able to cherish forever. Thank you Madeleine's Daughter!

he immediately knew I was trying to force myself to like them. We quickly changed gears and found the dress of my dreams! When I came back to look for veils I unfortunately nearly passed out from skipping lunch and Melissa was so sweet and compassionate. She wouldn’t let me leave without first having water and a snack. I can’t thank Melissa enough for all her help! We also got my husband’s tux through Madeline’s and he has never looked more handsome! Thank you so much for being a part of our big day!

she listened to exactly what I wanted. The dress I tried on was a little different than what I pictured but she encouraged me to just try it and I fell in love!!! Highly reccomend this shop for a wonderful, pleasant, and easy experience.

ant and a roomy private dressing room. Brandie paid attention to my budget and only brought me gowns in my price range. I ordered my dress on 2/5/17 and picked it up on 6/12/17. I can not comment on alterations done by Madeleine's Daughter because I had a family friend do this for me. Although, I can say that Brandie spoke with the person doing my alterations on the phone in the dressing room to assist with deciding on the size of the gown to order. This was nice and very helpful! When Brandie could not reach me due to an error in my email address, she personally wrote me a card and sent it in the mail to call the salon to update it. They offer discounts for bridesmaid and mother of the bride/groom dresses at their salon, as well as for their tux shop. I did not take advantage of any of these. When I came back from my honeymoon I was pleasantly surprised with mail from Madeleine's Daughter that included a gift certificate for $50 off of Gown preservation! You need an appointment, but I highly recommend checking them out for your wedding gown!

tourage, and plush couches for everyone to sit on. They even give you a floral robe to wear while trying on gowns! My consultant, Emily, was absolutely amazing! She didn't put any pressure on me and really helped me figure out how I felt in each dress. Every time I got overwhelmed she reminded me of how I wanted to feel on my wedding day as I walk down the aisle to my groom! She also took the time to figure out what style I was going for and used her immense knowledge of the stock to pick dresses that would flatter me that I might have not chosen for myself. In the end I said yes to a gorgeous dress that she recommended I try on! And my whole entourage had a blast during the appointment. Definitely go to Madeleines Daughter!

was AMAZING - her personality is friendly and bubbly and she is excellent are her job (and has excellent taste!!). She understood the kind of dress I was looking for right off the bat just off of a quick description and a couple pictures. She really respected our budget and never brought anything in that was outside of it which we truly appreciated. With the bridesmaids dresses, we were a bit indecisive on sizing and ordering a dress for the MOH, and Melissa was super responsive, helpful, and patient throughout that several week process. She also followed up with us several times in general to check in, and give us updates on the dresses and their status. I would highly recommend this boutique, and more importantly, Melissa!!

d smooth process. We did have one issue with my wedding dress. When I went to pick it up to bring to the seamstress after months of being stored at MD, the zipper was broken. Luckily MD stepped up and coordinated with my seamstress and the designer and everything ended up working out fine. If my zipper had not broken, I would have had a perfect experience with them, but I would still definitely recommend them to anyone looking for the dress of their dreams!

ally great service and selection.

ondition which allowed me to get a $2,200 dress for $1,500! I never felt pressured into a sale, I felt as though I could give honest feedback about what she brought me. That being said the first dress she brought was perfect. Also, they give you a corset bra thing and a slip to wear trying on dresses which was awesome! I was also worried because I had a 4pm appointment on a Saturday that I would feel rushed but she did not make me feel like that at all! I can’t say enough good things Kristen was soooo good!

he perfect dress. They also helped me custom order my veil from Italy! Thanks so much.

ful, and although I tried on several, I ended up buying the first dress I tried on. The experience was fun, in a private fitting room with my mom and sisters, drinking mini bottles of champagne. I purchased a Watters dress that I absolutely love. McKenzie was able to refer me to seamstresses in my area for my alterations and also helped me choose a veil. Overall it was a great experience and I am so happy I chose my dress here!

dress for me. Thank you Melissa! I would recommend Madeleine's Daughter again and again!

places, but MD took complete control, I found my dress that day! Shout-out to Mackenzie for being the most accommodating stylist there ever was!

being completely respectful of my budget. She even brought in some awesome sample options of much higher priced gowns that I could afford if bought off the rack. She involved my family - letting me try on a few different styles just so my mom and aunts could see me in them and all in all we had so much fun. I had previously visited a salon where you could walk around and choose the dresses yourself (which was what originally made more sense to me) but in the end found that process pretty overwhelming and also disappointing when a lot of what I was drawn to was over my budget. At MD you get that personalized experience without having to lift a finger and because Casi was so great at finding gowns that were my style, there was no concern that anything better was hiding in the back. I CANNOT WAIT to wear my wedding dress and would recommend Madeleine's Daughter to anyone in the New England area.

the style I was looking for. She knew my style so well that the first dress she pulled for me to try was the dress that I wore two weeks ago when I got married. She still helped me try on other dresses to make sure the first one was "the one" and even sent me a nice card in the mail a couple weeks after I purchased the dress to congratulate me on finding my dress. BRIDES/BRIDESMAIDS BEWARE, READ THE FOLLOWING BEFORE BUYING BRIDESMAIDS DRESSES HERE!! That being said I am writing this review in order to warn other brides to NOT GO HERE for the bridesmaids dresses!! When my girls went to order their dresses in January 2017 they were told that Bill Levkoff had changed how his dresses were sized and my maid of honor would now be a 20 instead of a 24 and another bridesmaid would be a 14 instead of a 16. These people were the professionals, not me since I had never been married before or gone through this experience, so I believed them. Fast forward to April 2017 when the dresses arrived and the size 20 and size 14 were both too small!! Madeleine's told us to come in so that we could measure the dresses and make sure there wasn't a manufacturer issue, and then proceeded to tell my two girls that they gained weight... IN THEIR RIBCAGES!! They offered no help for an error that was clearly their fault, and they were very adamant on accepting no blame. Instead they made me and my girls pay $75 per yard of fabric, and an extra $200 per dress for a seamstress to remake the whole dress. After this whole nightmare my 5th and final BM went to pick up her dress, waited for 25 minutes to be told that my husband had already picked it up when he picked up my MoHs dress 1 week prior. HE SPECIFICALLY TOLD THEM HE DID NOT WANT HER DRESS AND SHE WOULD PICK IT UP IN 1 WEEK. When I called to ask what they were going to do about the lost dress I was placed on hold for 20 minutes to have someone pick up the phone and tell me the dress had been MISPLACED and could my BM drive the HOUR back to go get it!!! When I kindly responded "no she works for a living and she already wasted her only day off to drive there once," I was told they would send it in the mail the next day with the shipping charges on them (shocker, it was the only mistake of the whole ordeal that they actually owned up to and paid for!) This all occurred 3 months before my wedding and this bridal shop could not have cared less. Every customer service member was very rude and the member of management that my mother spoke to offered no compensation other than to fire the woman that originally measured my BMs. WORST EXPERIENCE EVER, GO SOMEWHERE ANYWHERE ELSE FOR A BRIDESMAID DRESS!

s on my wedding day. I highly recommend looking for your dress at Madeline's Daughter!

stin, was so friendly and laid back, she made me feel instantly comfortable and was not a "pushy salesperson" whatsoever. She helped me to envision what I wanted for my special day and really knew how to help me narrow down the selections. I left feeling confident and elated!

lected for me. It made making my decision so easy. She totally knew what was my style and what I had in mind. She had been on my wedding website to see my venue and it felt like I was working with a good friend. My mom and sister both loved her and we all raved about her the whole rest of the day! I went home with the one I went for, but felt like I got the full and awesome experience! My dress is beautiful but simple, the accessories she pulled to add were so perfect I couldn't go home or picture my dress and wedding day without them! She truly knows bridal trends and styles and I wouldn't suggest going anywhere else! Do yourself a favor and book an appointment!

our service was pleasant and I found a dress that I thought I loved. The dress was right at price point, but only if I bought the sample. With fear that the dress might be gone, I put down a deposit on the dress. The next weekend I went to Kleinfeld. I tried on many dresses there, including the one that I loved from MD. Only to find out that Kleinfeld would sell me the same dress that MD wanted to sell me, but BRAND NEW and for LESS MONEY. We were outraged that MD would try to sell us a sample dress that many others had tried on with threads and beading missing for more money than a brand new one from somewhere else. On top of that, I went back to this store with my bridesmaids. The same stylist learned that I did NOT buy my wedding dress from them, and then gave us bad service for my bridesmaid shopping trip. She was inattentive, and not interested, all because I did not buy my wedding dress there. Although this shop is tax free, it isn't worth it due to the fact that you can apparently buy the same dresses they have their for WAY LESS somewhere else!

e dress. Thank you so much Ashley for making me feel like a princess and allowing my parents and MOH to share in my special day! Can't wait for my dress to come in!!

hampagne and snacks while they waited :) From the second we walked in Melissa was accommodating and helpful and just so pleasant. I instantly felt comfortable and she put my butterflies at ease! She had looked at my Pinterest board and already had beautiful choices ready when we arrived. We tried on a few and then we found the pieces we liked of them and then she pulled the perfect dress and she was just as excited about it as I was. I was comfortable, happy and above all else I left with my dream wedding dress. I didn't go anywhere else to look and I didn't have to, they made it perfect.

he one, and the team there was amazing and checked on the order immediately, and they were able to stop the process and allow me to choose a new dress, one that I fell absolutely in love with! I was so incredibly grateful! I highly recommend Madeline's Daughter to all brides, and I can't thank Melissa enough for all of her help and patience!!

e never going to buy your SECOND favorite dress, right??") This was very helpful for indecisive me. I described what I was looking for in my perfect dress, after having been to a few other bridal salons and tried on dozens of not-quite-right dresses. She told me she was picturing the exact dress I was describing and brought it out. I didn't think that moment of "oh my gosh - this is it! Yes!!!" would really happen for me, but it totally did!! (I was psyched to learn I was getting 10% off for buying it that day, too!) Very happy with my experience. :)

my size. When i got here the staff was phenomenal! I had my stylists full attention and she was so creative in seeing what i liked/didn't like with each dress to bring more of a selection. She also was able to suggest easy alterations to the ones i was trying to make them more what i wanted without breaking the bank. She was very low pressure on the sale and did not push to make a decision. Even gave me time with my guests to talk it over. Everything felt so comfortable and caring and i found a beautiful dress so the order was placed! I am looking forward to picking it up in a few months. Kristin is amazing and if you go there, definitely request her!!

y stylist, Erika and she was the best! She was more than patient considering I had that "moment," but didn't leave with a dress because I kept second guessing myself knowing it was my first time trying on dresses. I ended up going to a few salons in the Boston area and they just didn't compare. I went back for a second time and I ended up saying yes to the same dress I had my "moment" in months prior. Yet again, Erika proved she was the best when I came in with my bridesmaids a few months later to find their dresses. While planning my wedding I always envisioned blush and champagne color dresses for my girls, but when most of your bridesmaids are fair skinned Irish girls, it just doesn't work. I ended up with a beautiful blue/teal color and Erika, along with few of her co-workers, were more than supportive and were so patient with the time it took for me to make the decision. Erika ended up out on maternity leave (congrats!) when it came time to choose my accessories, so we were put with Brandi. Brandi was also super sweet, she helped complete my look and helped my mom find her perfect dress! Each and every time I was at Madeleine's Daughter, all the girls were so kind, patient, and accommodating. Highly recommend this salon to help you and your girls find your perfect dresses!

s and how you feel after trying some on. The dress I selected was not at all what I thought I wanted! But I am so glad Ashley pulled it. They make the process very easy and make you feel special while you're there for your appointment. I'm so glad I traveled from Boston to this salon to find my wedding gown!

the millions out there? I need not have worried. The staff at Madeleine's Daughter made the process one of the easiest decisions of the entire wedding planning process. When we arrived, my mother and sisters and I were escorted back to a small, private room and were offered mini bottles of champagne. Our wonderful stylist joined us after a few moments to ask some basic questions about what I thought I wanted and what my budget was, and then brought in 5-6 dresses to start. She was very patient and honest as we tried a few on, and structured the process in a way that did not feel overwhelming at all. When I surprised myself by actually finding "THE dress" at that first appointment, the staff celebrated with us and answered all of our questions about next steps, etc. For the entire time that I was there, I felt like they gave me their full attention and respect, and that they were truly supporting and celebrating with me as my family and I enjoyed what ended up being a fun and stress-free process. Their communication about the dress and its arrival and all logistics thereafter was clear and accurate. They provided a great list of recommended/trusted tailors in many surrounding towns/states. Exceptional all the way through. Thank you!

s I had described, but was only able to give me a VERY limited selection. At one point, she also was basically arguing with me about the coloring of a dress. In the 90 minutes that I was there I probably tried on about 7 dresses. I have very specific information after trying on each dress, but the selection I was given was minimal and did not really match what I was asking for. At one point I was told that I would not find anything like what I was looking for because they just don't make dresses like that, even though I have seen many online. I did not feel at all like this was a personal experience for me, and felt as though my stylist was simply annoyed by me. She did nothing to go above what I asked, and never offered to give me a veil or belt or any accessories to try on. Needless to say, I left my appointment feeling discouraged and frustrated. On top of everything, they were in the middle of construction so I was not allowed to leave the small changing room that one had one mirror. If you want to feel a personalized experience where your stylist really listens and makes it a fun and exciting experience, I would suggest going else where.

ing in front of them, it sort of took away from the specialness of showing them each dress after it was already on. They were able to see it immediately and offer their opinions even if I didn’t like it or wouldn’t have shown it to them. Once you found a dress you really liked, you were told you could go to the front of the store and look in bigger mirrors; however, there were about 5 other girls doing the exact same thing and it was very crowded. I had already been to Andrea’s Bridal in Portland, ME and had a great experience and found a dress I liked but had not decided on yet. I was up front with the consultant about this and told her what I was looking for. In the end I still wasn’t decided, but was leaning towards the first dress I tried on at Andrea’s (which Madeline’s also had but for $800 more). I asked her when I would need to order by in order for it to arrive in time and she responded “well, you should have ordered it a month ago” - not a very comforting thing to tell a bride. When I eventually ordered it from Andrea’s two days later it arrived in plenty of time.

ses were all completely perfect. The tuxes also turned out amazing and they were really helpful in working with us through the process of designing the look we wanted. We only hit one snag with this vendor. We wanted to pick up the tuxes on the way to the wedding (which was out of town), so I called that day and made sure it would be alright if we came by around 6pm to pick them up. They said yes, that would be great. We hit a lot of traffic leaving Boston, so we didn't make it there until about 7pm. But online it says they are open until 8pm, so we thought we had plenty of time. When we got to the shop, they told us the tuxedo shop closes at 6 and that the staff had left, and because it was locked up there was nothing they could do to get us the tuxes. We were dismayed because we had no idea how we would be able to get them, and why hadn't the person on the phone told us the tuxedo staff would be leaving at 6pm? After a lot of finagling we were able to coordinate for someone else to come get the suits the next day, but the people did not even offer to call a manager or employee to come unlock the suit shop. In fact, they made no effort to assist us. What would we have done if everyone in our party had already gotten on a plane? If we had no way to get the tuxedos at another time? I felt they could have handled this a lot better and been more accommodating since the issue was due to a communication error on their end.

e you find the perfect dress for your perfect day! I booked my appointment for my mom, sister and myself and Casi DeSarro was our dress expert! I can't say enough wonderful things about Casi!! She was so pleasant and happy and excited for me and really made me feel special. She took her time finding the perfect dress for me and listened to everything I was saying! She didn't pressure us and made sure that we were really sure about the dress! She is a sweetheart to work with and really made this once in a lifetime moment memorable for me, my mom and my sister! Thank you Casi and thank you Madeleine's Daughter!!!!

was able to find a selection of dresses that both matched my style and were within my price range seamlessly (despite my poor description of what I was looking for). Madeleine's Daughter was my first time wedding dress shopping and I thought I'd have to look at least a couple more times before finding my dress. Instead, I ended up buying the fifth one I tried on and could not be happier!

ot rushed or overwhelmed. Emily took the time to get to know my style before pulling dresses for me. Dress #6 was MY dress. It was within my budget and everything I had hoped for going into the day. It was such a personalized experience that I will always remember. Highly recommend.

is beautiful and very clean. They have a lot of designers to choose from and their price ranges are very reasonable and suit most budgets (I got all of my dresses there and they also offer a discount for the bridesmaids once you order your dress!) More importantly, my stylist, Brandie, was absolutely fantastic. She has an extensive knowledge of how a gown should fit based on body type, style, materials and textures, and she always makes recommendations that you can trust are in your best interest. She showed me the perfect gowns based on what I was looking for and was always patient and helpful when I had to stop and think about my decisions. It is obvious that she has a real passion for her job, which made the whole experience effortless from start to finish. I also came back a few months later to shop with Brandie for accessories and she helped me create my perfect wedding day look from altar to reception. My Mom and bridesmaids also got their gowns from MD and insisted on shopping with Brandie because she was so great. Overall, my whole experience at Madeline's Daughter was amazing. I am so glad I came to shop there for the most important garment purchase of my life. Thank you so much MD + Brandie!

t, size and preferred styles in advance and didn't show me any dresses that were outside of my budget. My bridesmaids, mother and mother-in-law all were able to join me in the bridal suite as I tried on each dress, and the sales woman listened to what I did and did not like about each dress and only showed me dresses based on my previous responses. She was very attentive, professional, patient and honest, offering her opinion when I asked for it. She continued bringing out dresses until I found THE ONE! Although I am not an impulsive shopper, I had no doubt when I found the dress that I wanted to marry my husband in. I am absolutely obsessed with my wedding gown and cannot have imagined buying any other dress at any other store. Thank you to the team at Madeleine's for making the process so thoughtful, easy and so much fun!