We hired Magnolia Bluebird to plan our wedding in Oct 2019. My interview was with both Danielle, the owner, and my planner, Taren. During the interview process, they were professional, impressive and demonstrated an expert level of expertise as... it pertains to wedding planning. Danielle spoke highly of Taren and her abilities, as well. It was not until we engaged Magnolia Bluebird that my husband and I learned that Taren’s expertise was in corporate events and that our wedding would be one of Taren's first as the lead planner. I will start by saying that my wedding day was very beautiful, but it took extensive work on my end to get my wedding to where I wanted it to be. A planner was imperative to plan our wedding because I have a job that requires frequent international travel and my husband is a graduate student at Princeton in New Jersey. Early in the process we experienced issues with Taren's communication, delivery, lack of attention-to-detail, and an inability to follow-up on items. Taren regularly over promised and under delivered all the way up until our actual wedding day. I found myself continually having to remind her of items that were missed or completely forgotten. Upon me raising these mistakes, she was dismissive and quickly swept mistakes under the rug. She took little responsibility for mistakes and often blamed other vendors for the errors. We had a terrible experience with a vendor recommended by MgBe. We were very upset about this poor vendor choice because one of the services promised by MgBe was access to their vendor lists. Vendors that they have previously worked with and backed their services. Due to these issues, there was a real lack of trust between us and MgBe at the start of the relationship. I did bring this issue to the owner, Danielle's attention, to which Danielle responded appropriately and vowed to fix the issue. Unfortunately, we continued to experience the same issues and poor service from Taren. When we brought this up to Danielle she told me that I am the only bride experiencing these issues with Taren and that all her other clients love her. In making this comment, we felt that Danielle was diminishing our complaint in comparison to other clients and alluding that the issue not with Taren but with me and my husband. After this conversation, Danielle became involved in our wedding planning in an attempt to correct what was not working. Things did improve slightly, but frequent mistakes were still made. Right before our wedding, Danielle, she asked if we wished to part ways. We were completely caught off guard by this comment, not only was it unprofessional, it was completely insensitive to the milestone this day was for my husband and I. We were hurt, offended, and very disappointed. Our wedding was only a few weeks out and that we did not have the time to find another planner. We had already invested $10k in MgBe’s services and did not want to lose out anymore on that investment. In the end, our wedding was beautiful, in part due to my active involvement and help from my mother in the design process. After the wedding no one contacted me so I reached out to Taren a few days after our wedding to schedule a close out call. After the call, I never heard back from Taren despite the fact that a few things we discussed on the call required her follow-up. Overall, were completely dissatisfied with the service that we received from MgBe and would not recommend that you trust MgBe with your wedding.