About this vendor
For the Ultimate Luxury & Comfort
Majestic Transportation Services & Limo is a wedding transport service based in Monroe, NY.
You’ve spent months planning your wedding. You deserve everything to proceed smoothly. When you hire Majestic, your wedding party will travel from the ceremony to the reception to the after-party in a safe, comfortable, and luxurious style. Reliable, prompt, and courteous service is why Majestic is the wedding limousine service company New York couples trust!
When you hire Majestic, you can rest assured knowing your safety is one of our top priorities. We are licensed by the Westchester Taxi and Limousine Commission, as well as NYDOT and USDOT. Our drivers pass strict background checks and drug tests before training. We maintain our fleet of vehicles to meet rigorous safety and cleanliness standards.
Details
Transportation
- Limousine & Sedan
- Shuttle Service
Wedding Activities
- Rehearsals & Parties
- Wedding
Pricing
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Reviews
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4.6
out of 5.019 reviews
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On the back-end they were communicative and worth the price. On the front-end (limo and shuttle) were on time, clean, professional, and safe. 10/10
The whole booking process was smooth. Debbie was the best. She answered all of my questions and phone calls and was super nice every time. The day of the wedding went smooth. The drivers were on time and really nice. They even helped my grandmother get on to the shuttle. Great vendor!
Response from the Vendor on 05/03/2024
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your booking process was smooth and that Debbie provided excellent customer service by answering all your questions with kindness. It's wonderf...
ul to know that your wedding day went seamlessly, and that our drivers were punctual and helpful, especially in assisting your grandmother onto the shuttle. We appreciate your kind words and are delighted that we could contribute to making your special day a success. Thank you for choosing us as your vendor!
They were wonderful patient when we were running a little late, and made us feel safe and comfortable.
Response from the Vendor on 05/03/2024
Thank you for sharing your feedback with us! We're delighted to hear that our team was patient and understanding when you were running a little late. Ensuring our customers' safety and comfort is always a top priority, and we're glad that we co...
uld provide you with a positive experience. We appreciate your kind words and thank you for choosing our services. If you have any further feedback or suggestions, please feel free to reach out.
Any questions?
The service on the day of was not great. The AC was not working, and it was a very hot day. However, when I called to complain, the owner was very nice and gave me a partial refund. I was happy they gave us some of the money back.
Response from the Vendor on 01/02/2024
We're sorry to hear about your experience with the AC during your trip. We strive to provide a comfortable environment for all our customers, and we regret that we fell short in this instance. However, we're glad to hear that the management was...
responsive to your concerns and provided a partial refund. We appreciate your feedback and will use it to improve our services in the future. We hope to have the opportunity to welcome you back and provide you with a much better experience. Thank you for bringing this to our attention.
Majestic Transportation handled the travel needs for our Wedding Party after the ceremony. Jennifer who handled all the details was completely professional and accommodating.
We knew we were in good hands as our plans were confirmed and re-confirmed and re-confirmed!
Response from the Vendor on 01/02/2024
We're thrilled to hear that we were able to provide exceptional service for your special day. It's wonderful to know that Jennifer's professionalism and attention to detail left such a positive impression. We understand the importance of reliab...
le and stress-free transportation, especially for such significant events, and we're delighted that we could contribute to your wedding day. Thank you for choosing Majestic Transportation, and we wish you all the best as you begin this new chapter in your lives.
They will try to upcharge you when it’s a wedding even when you tell them you don’t want the wedding services.
When I was initially quoted something and I told them I wanted to move forward with that, they then changed the quote and doubled it, they said it’s for a wedding quote but we’d only be in the limo for 15 minutes... they tried to charge $1800 for 4 hours of service.
Very poor taste for pricing. I also tried to call again for a follow up and 2x the lady said she would call me back but didnt. Only called me when a poor review was made.
Response from the Vendor on 01/02/2024
We're genuinely sorry to hear about your experience with our pricing and communication. It's never our intention to cause frustration or inconvenience for our clients, especially on such important occasions. We apologize for the misunderstandin...
g regarding the pricing and the lack of follow-up. This falls short of the high standards we set for ourselves, and we are taking your feedback seriously to address these issues internally. We value your input and would appreciate the opportunity to make things right. Please feel free to reach out to us directly so that we can discuss your concerns and work towards a resolution. Thank you for bringing this to our attention, and we hope to regain your trust in our services.
Vans arrived right on time and were clean and new, drivers were courteous and careful on the very windy roads to our venue. We only had one issue- I specifically asked that one van only carry my bridal party and family and the other carry the rest of the guests, and we confirmed with the driver that we could leave our purses and other important items in the van, but then after the ceremony the drivers piled everyone randomly into vans and we ended up having to shuffle people around in order to retrieve valuables from the family van and ensure that the wedding party all had seats, causing us to arrive at the reception venue late. Also the vans weren't equipped to play music through any devices, and the drivers didn't seem to know how to work the radio which made for a somewhat disappointingly quiet ride.
Response from the Vendor on 01/02/2024
Thank you for sharing your experience with us. We're glad to hear that the vans arrived on time and were clean and new. We apologize for the inconvenience you experienced regarding the mix-up with the seating arrangements and the retrieval of v...
aluables from the van. We understand how important it is to have a smooth transition between the ceremony and reception, and we apologize for any delays or frustration this may have caused.
We appreciate your feedback regarding the lack of music options during the ride. We will take this into consideration and work on improving the entertainment options available in our vans.
We value your business and apologize for any inconvenience caused. If there's anything else we can do to address your concerns, please let us know.
This service was wonderful. The entire process was seamless. The driver was a extremely professional and polite. The vehicle was mint. The office staff was professional and knowledgeable. Thank you for contributing to our special family event.
Response from the Vendor on 01/02/2024
Thank you for your kind words and positive review! We're thrilled to hear that you had a wonderful experience with our service. It's great to know that the entire process was seamless and that our driver was extremely professional and polite. W...
e take pride in providing well-maintained vehicles to ensure a comfortable and enjoyable ride for our customers.
We also appreciate your recognition of our office staff's professionalism and knowledge. We strive to provide excellent customer service from the moment you book with us until the completion of your event.
Thank you for choosing our service to contribute to your special family event. We're honored to have been a part of it. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
They were very accommodating when we kept switching pick up times and even were able to add on another shuttle just 3 days before the wedding date. My husband was the one mostly in contact with them and said they were always friendly on the phone and helpful. The day of the wedding we had a limo to take me and the girls from the hotel to the venue to start getting ready; the same driver was also one of the drivers for the shuttles. He was very nice but his driving a little too fast and sudden for our taste. Pricing also seemed fair in comparison to others we looked at. Overall, everything went smoothly and they were great to work with. I would definitely suggest them for your transport needs!
Response from the Vendor on 01/02/2024
Thank you for your wonderful review. We're delighted to hear that our team was flexible and helpful to your needs. We highly appreciate your feedback about the driving speed, which we will address to ensure future comfort. It's great to know yo...
u found our pricing fair. Your recommendation means a lot to us!
Abe was our driver for our wedding day; he arrived right on time and was more than accommodating on our day. The limo arrived exactly in the condition as expected when we first consulted with Majestic Transportation. Our getaway sedan also arrived in a timely manner and got us to our destination at the end of the night. Exceptional service for a beautiful day!
Response from the Vendor on 01/02/2024
Thank you for sharing your positive experience with Abe and Majestic Transportation for your wedding day! We're thrilled to hear that Abe arrived on time and provided excellent service throughout the day. It's great to know that the limo was in...
the expected condition and that the getaway sedan was prompt and reliable. We're delighted that you had a beautiful day and that our team contributed to making it exceptional. If you have any more events or transportation needs in the future, please don't hesitate to reach out. Congratulations on your wedding!
Phenomenal experience on our wedding day. We got married on Sunday, October 15, 2017 at Red Maple Vineyard in the Hudson Valley. We booked one 14 person shuttle to take the grooms party and the bridal party separately to the venue. All of the interactions I had with the staff at Majestic, especially Jennifer, were fabulous! They were extremely organized and friendly. The shuttle arrived completely on-time, we were given the driver’s cell number in the event of an emergency, and everything went so smoothly on the day of. The shuttle was clean and lovely. We asked the shuttle to wait at the venue until ceremony time to drive the wedding party and family up to the ceremony location, and everything went wonderfully.
Response from the Vendor on 01/02/2024
Thank you for sharing your phenomenal experience with Majestic Transportation on your wedding day! We're thrilled to hear that everything went smoothly and that you had a great interaction with our staff, especially Jennifer. It's wonderful to ...
know that the shuttle arrived on time and was clean and lovely. We understand the importance of staying organized and being friendly to make your special day even more memorable. We're glad that the shuttle waited at the venue and transported the wedding party and family without any issues. If you have any more transportation needs in the future, please don't hesitate to reach out. Congratulations on your wedding at Red Maple Vineyard in the Hudson Valley!
HIGHLY RECOMMENDED FOR YOUR WEDDING DAY! The drivers were extremely professional and even helped keep the groom and I dry throughout our day of pouring rain!
Response from the Vendor on 01/02/2024
Thank you for recommending us for wedding transportation! We're thrilled to hear that our drivers provided exceptional service and displayed professionalism on your special day. It's great to know that they went above and beyond to keep you and...
the groom dry during the pouring rain. We understand the importance of attention to detail and ensuring a memorable experience for our clients. If you have any other events or transportation needs in the future, please don't hesitate to reach out. We appreciate your kind words and wish you all the best!
We booked Majestic for our wedding day- the MLK white limo 8 pass. This company couldn't have been more organized or easier to work with. They were easily reachable through call/ email and very prompt. We had a last minute pick up time change and they were right on top of it. Our driver was very courteous and the limo was spotless inside. You'd be surprised, but I've been in many limos with different parties and sometimes the back can have dirty glasses, missing glasses, etc. none of that here! The inside smelled like new and we had a chilled bottle of champagne waiting for us with the appropriate number of clean glasses and the AC pumping. I highly recommend this company!
Response from the Vendor on 01/02/2024
Thank you for choosing Majestic Transportation for your wedding day and for sharing your positive experience! We're delighted to hear that our 8 passenger White MKT Limo exceeded your expectations. Our team takes pride in being organized and ea...
sy to work with, and we're glad that you found us readily available through call and email. We understand the importance of flexibility, and we're happy that we could accommodate your last-minute pick-up time change seamlessly.
We're thrilled that your driver was courteous and that the limo was spotless inside. Maintaining cleanliness and attention to detail is a priority for us, and we're glad it made a difference in your experience. It's fantastic to hear that the inside of the limo smelled fresh and that you had a chilled bottle of champagne with clean glasses and effective AC. We strive to create a comfortable and luxurious atmosphere for our clients.
Thank you for highly recommending our company. We truly appreciate your kind words and your trust in our services. If you have any future transportation needs or events, please don't hesitate to reach out. We wish you all the best and congratulations on your wedding!
I chose Majestic Limousine because of their great reviews and wonderful package. What we got far exceeded my expectation. My driver arrived before the scheduled pick-up, carried my train to the side of the church where I waited, and held it up until I was ready to walk down the aisle. In a moment of fixing my dress, he held my bouquet. This was more that I could have asked for, aside from his genuine kindness and sweet disposition. On our return from the church to the reception, he stopped at Quikcheck for both the groom and bridal party to get coffee, drinks or a snack, He was the best.
Response from the Vendor on 01/02/2024
Thank you for choosing Majestic Limousine for your special day and for sharing your wonderful experience! We're thrilled to hear that we exceeded your expectations and provided exceptional service. We're grateful for your trust in our services ...
and for choosing us. If you have any future transportation needs or events, please don't hesitate to reach out. We wish you all the best and congratulations on your special day!
Majestic Limo was amazing to work with when it came to our wedding. Everyone we encountered was extremely helpful, pleasant, responsive, and professional. They did their best to accommodate our needs within our budget. Our driver the day of was on time, friendly, and made sure we were taken care of from pick up to drop off. Trust me when I say you won’t be disappointed if you hire them for your next event!
Response from the Vendor on 01/02/2024
Thank you for choosing Majestic Limo for your wedding transportation and for sharing your amazing experience! We're thrilled to hear that our team was helpful, pleasant, responsive, and professional throughout the process. Customer satisfaction...
is our top priority, and we're glad to know that we could accommodate your needs within your budget.
We appreciate your kind words and recommendation. It means a lot to us that you trust us for your special event. If you have any future transportation needs or events, please don't hesitate to reach out. We wish you all the best and congratulations on your wedding.
Majestic Limo provided nothing but 5-star service on my wedding day. The limo was beautiful and the red carpet service added a special touch to our day. Highly recommend for wedding transportation!
Response from the Vendor on 01/02/2024
Thank you for choosing Majestic Limo for your wedding day and for sharing your 5-star experience! We're thrilled to hear that our service exceeded your expectations. We appreciate your recommendation and your trust in us for your wedding transp...
ortation. If you have any future transportation needs or events, please don't hesitate to reach out. We wish you all the best and congratulations on your wedding!
Majestic Limo helped make my wedding day perfect. They arrived perfectly on time, helped all of get into the car safely and drove very safely to the venue, and even provided champagne for us! The inside of the limo was immaculate and the drivers were so courteous. I will definitely go back to them for future special events, and highly recommend them!
Response from the Vendor on 01/02/2024
Thank you for choosing Majestic Limo for your wedding day and for sharing your perfect experience!
Maintaining the cleanliness and immaculate condition of our limos is important to us, and we're delighted that you found the inside of the limo ...
to be impeccable. Our courteous drivers strive to provide the best service possible.
Thank you for your trust in us for future special events, and for highly recommending our services. We appreciate your kind words and look forward to serving you again. Congratulations on your wedding, and we wish you all the best!
Majestic was one of the best choices we made for our wedding day! The limos were clean and stoked with champagne, water, and soda for the wedding party. The limo drivers were punctual, professional, and so kind - they even helped to save the day when I forgot to bring my bouquet to the ceremony! We liked them so much that we hired them as our car service to take us to the airport for our honeymoon. We suggest them to anyone who wants more than just a limo, but wants to be surrounded by GREAT people the day of their wedding!
Response from the Vendor on 01/02/2024
Thank you for choosing Majestic for your wedding day! We're grateful that you liked our service and we appreciate your recommendation. Congratulations on your wedding and honeymoon!
This limo company is great! They are excellent in communication- when and where we need to go. There were a few stops we wanted to make for our wedding. The limo was clean and stocked with water and soda. The limo driver had an umbrella and helped me into the car because I had a poofy dress. We got to everywhere we needed to go on time. I would recommend this company.
Response from the Vendor on 01/02/2024
Thank you for choosing our limo company for your wedding! We're glad you had a great experience with us. Thank you for recommending us and Congratulations on your wedding!
Contact
581 Route 17M, Monroe, NY | Hudson Valley, Tristate Area
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Majestic Transportation Services & Limo Inc.
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