I had a wonderful experience with Alexx and Katie. I specifically requested them for both my makeup trial and my wedding day, and I am glad I did! On both occasions, they arrived on time and were very professional, always keeping my vision in m...ind while answering my questions and making suggestions.
Katie created the exact same hairstyle I wanted and was super detail oriented. She made sure every single hair was in place and my style lasted perfectly throughout the day onto the evening. Then, she went above and beyond her duties and was very helpful to me, my mother, and my aunts even after all of our hairstyles were done. She also created very specific hairstyles for them. For instance, my aunt asked for a "Titanic look" and I did not even know what she meant by that. When Katie, was done, I said: "Definitely a Titanic look." She is just wonderful at what she does and understanding what the client wants, as complicated as it may seem.
I was a little indecisive about my makeup look because I had two inspo pictures that I really liked. Alexx made it very easy for me since she did not make me choose. Instead, she combined both looks and the result was STUNNING. My mom and aunts also loved their makeup styles. I truly loved that she and Katie do not make any difference between the bride and the other clients. They treat everyone as if they are the bride. Alexx was also extremely patient. She played music and made sure we were all having a great time.
Overall, I would recommend Makeup in the 702 to anyone, especially Katie and Alexx. The only complaint I have is not related to the service I got, but more to the way my contract was handled by the business owner. I hired Makeup in the 702 a year in advance of the wedding day, before I even had a trial. I had seen their work and read the reviews and I was sure this was the company I wanted to work with on my wedding day. I am aware that brides do a trial first and then sign a contract, but I decided to trust the company from the beginning. I signed the contract then, and agreed to a payment schedule. I never missed a payment. As hard as my wedding planning got ( My mom suddenly needed open heart surgery and I am her only caregiver, which meant that my finances and overall routine changed drastically), I never asked for a payment extension. Then, something came up and I needed to move to a new place. I reached out to Meg 1 MONTH in advance and I asked her if she could please move my payment 2 weeks, to make sure I had the funds on my account because I had had unplanned expenses and my pay day at work was after the scheduled due date she had given me. To my surprise, she refused. She said there was nothing she could do. I went through A LOT of unnecessary stress just because she could not wait 2 weeks for me. I would have appreciated a little flexibility in this regard, considering that I hired her company right away, before even trying their services and I already had a history of one-time payments with them. A client's trust is priceless and the extension I asked was nothing extraordinary.
Nevertheless, Alexx and Katie did such a wonderful job, that they made it all worth it. I would recommend them with my eyes closed.