The Ultimate in Exotic Luxury.
Long Island, NYC and the Tri State Area
Service area
Mark Vigliante
PRESIDENT
Typically responds within 24h
M&V Limousines offers customers the ultimate selection of Limousines, Party Buses, Coach Buses, Antiques and Exotic Limousines. We specialize in Weddings, Proms, Nights out, Vineyard Tours, Long distance tours, corporate accounts and airports. It is our goal to offer our clients the ultimate selection of vehicles and superior service at the best value anywhere. LEt us put our esxperience staff and chauffeurs to work for you and your wedding. M&V Limousine was Established in 1993 and we are here for you.
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Details
Transportation
Classic & Exotic Cars
Horse and Carriage
Limousine & Sedan
Shuttle Service
Trolley
Wedding Activities
Rehearsals & Parties
Wedding
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Meet the team
Mark Vigliante
President
M&V Limousine Ltd. was founded in December of 1993 by Mr. Mark J. Vigliante when he bought a 1988 Cadillac Deville limousine to do corporate and funeral work for his family’s business and to take clients back and forth to the airport. Mr. Vigliante took a liking to the business right away at age 2O. After about a year Mr. Vigliante was approached by his local parish about a Bentley that was available and that the church needed to raise money. Mr. Vigliante decided that the purchase of this vehicle would be beautiful for brides and would also help the church.
Reviews
4.4
out of 5.0394 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
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Dallyce S
3.0
11/15/2024
We had booked 2- 56 passenger shuttle buses for our wedding beginning of November. Our bridal party shuttle showed up on time and got everyone to the venue exactly when we needed to be there for photos. However one of our guests bus that was picking them up from the hotel got lost and the driver told our guests he wasn’t aware of the route he was given that day. One of our guests actually got off the bus and got an uber because he was nervous he’d miss our ceremony. The bus arrived 10 minutes before our ceremony started, when they were supposed to arrive 30 minutes before. We never received a call or email apologizing for this mix up from M&V.
Lilly B
1.0
9/19/2024
WORST COMPANY EVER! I have cancer and because of it I am constantly in the bathroom. I needed a party bus for my wedding party and I with a bathroom. I specifically requested this and paid an extra $600 for a party bus/limo with a bathroom and VIP Room in the rear. On my wedding day they sent me a busted up, old and dirty coach bus with no air conditioning (it was 90 degrees and raining) ripped and broken seats, seats with nails and screws sticking out of the pleather, ripped lights and a broken toilet with no toilet seat! Then to add insult to injury the driver had no idea where he was going and refused to read the itinerary. He made us late to our First Look with our photographers. Then on our way to our ceremony/wedding venue he drove past it TWICE!!!! My husband had to argue with him for 10 minutes to get us to our venue. Then he refused to drive the bus into the venues parking lot and made me and my wedding party walk 2 blocks in the rain to the ceremony. My hair was ruined, the nails from the broken seats ripped my bridesmaids dress. - IT WAS A COMPLETE AND TOTAL DISASTER! Now the company refuses to refund any money and wants to give a gift certificate for a 5 hr limo ride - LIKE I WOULD TO EVER TRUST THEM FUR ANY OTHER EVENT?!!! DONT USE THESE PEOPLE!!!! They have no conscience and are horrible.
Any questions?
Diana K
5.0
9/05/2024
Easy to work with and prompt, professional drivers
Kelly M
1.0
8/13/2024
Untrustworthy and unaccommodating. Don't waste your time or money on such an awful company.
Jane W
5.0
7/20/2024
M&V provided guest transportation to and from our wedding. They arrived on time and our guests were safely transported. Jenna was so helpful in organizing everything for us!
response 07/21/2024
Thanks for sharing your feedback, Jane! We're so happy that you had a great experience and...
look forward to assisting you in the future!
Sincerely,
Jenna
Shannon G
5.0
5/29/2024
Using M&V limo was so easy and smooth for our wedding! They were easy to work with and responded so quickly to any questions I had. Our limo arrived early the day of the wedding and made sure everyone got in and out of the limo safely. I highly recommend!
Meghan C
5.0
1/18/2024
We used M&V for our wedding and we could not have been happier. We book a trolly originally but went back and also used them for a bus rental as well. Jack couldn't have been more helpful with the planning and making sure the timing of everything was exactly as we wanted. We would highly recommend them to anyone needing transportation for there wedding day.
Connor & Meghan
Jessica C
2.0
12/18/2023
My personal driver was extremely unprofessional- annoyed that we had made a stop for photos- than making comments about our timing and how he will only give a 15 minute buffer. My wedding day, if I run over you charge me. I don’t care. mentioned his gratuity multiple times to multiple people. Was given gratuity from my Maid of honor.. and than proceeded to interrupt my husband and I’s photos to ask for his additional gratuity. When asked if he got the money from the maid of honor he said oh I didn’t know that was it. Thought it was extra. walked away annoyed. I had the bus for 3 hours and the entire 3 hours that I had the bus was stressful for me. worrying about what he was going to say next. for the amount of money charged. I expected better service for the small amount of time that I had the bus. such a shame.
Christina D
3.0
12/10/2023
The driver took the long way, wasn’t very nice, was late picking up the groom. She also got lost and passed our venue.
Becca D
5.0
12/01/2023
M&V Limousine was absolutely fantastic! Our driver was beyond kind and professional. He took care of us on our wedding day and went above and beyond. He made sure the dress was fitting in the car perfectly and was delicate to make sure it didn’t get caught, unloaded the car, made sure AC was running in the heat wave of July. Everything was perfect and I couldn’t ask for a better limo vendor! Highly recommend and I will use them again.
Donald L
5.0
11/10/2023
Perfect day!!!
Marissa S
5.0
10/16/2023
M&V transportation did such a great job ! Dan was so communicative, caring and a pleasure to work with. We booked a party bus for our bridal party and a coach bus for the guest - it all went super smooth. 10/10 would recommend !
Mary P
4.0
7/30/2023
We got married on 07/24/23 and used M & V Limousine for our transportation. We worked with Daniel who was great! We decided to have the 1956 BENTLEY for our wedding transportation. They needed to pick up one of my Maids of Honor before picking us up. When they got to us, she got out and said there is no air conditioner and it reeked of gasoline and the driver (who was extremely nice), had to continuously put the vehicle into park to prevent it from stalling. Once we were all in the limousine, we did have to have the windows open to prevent us from inhaling the gas fumes as well as sweating. My now husband called them on the way and requested a refund. They offered to have us picked up after our wedding reception in another limousine which was fine. Overall, the 1956 BENTLEY should not be allowed on the road, but they did make it up by sending another limousine in its place.
Megan M
4.0
6/04/2023
We use M&V as coach bus shuttle service to and from the hotels to the venue for our wedding. According to guest who rode the buses one bus drove to the wrong venue on the way to the wedding and at the end of the night there was some confusion because originally both buses were suppose to go to both hotels but the drivers decided one would go to one hotel while the other went to the other. I think this might have been because one of the drivers was not as comfortable with some of the tight turns they needed to do at one of the hotels and the venue. However everyone got to and from the venue on time and without major issue. They were also very helpful in getting a guest with a walker in and out of the bus.
Cathy R
5.0
12/05/2022
M&V were super helpful in coordinating transportation for our wedding. I knew all our family and friends would be safe with them. We worked with Jenna and she was wonderful throughout the whole process. They were super accommodating to all our requests and had great customer service.
Joe M
5.0
11/15/2022
Arrived on time and both drivers were super easy to work with and accommodating. The vehicles were in great condition. Highly recommend.
Jo H
1.0
11/10/2022
Very disappointing. I used this company to provide shuttle for my wedding. I have waited to post this review in hopes they would make right of the situation that they screwed up but after calls & emails that were sent on my behalf I still have yet to have any results with owner or manger.
I used them for my wedding on 10.22. They tried to raise the price for one extra hour that we had to add because of a venue issue. They wanted to charge us for the extra hour almost as much as what we paid for, for a so called “unlimited 8 hour shuttle.” We were again forced to rearrange timeline to accommodate this since we didn’t have an extra $1800 for possibly not even a full hour that we would need the shuttle for.
We were asked for a detailed list because even though we had “unlimited rides” we had to give exact pick up & drop off times for wedding party & guest. I sent detailed list & went over it with the company & even provided them with numbers for the groom, best man, bride & maid of honor so if any issues or concerns came up we could be contacted. My husband & his men were picked up not on time but they made it to venue for pictures. The shuttle driver then proceeded to listen to a guest we wasn’t wedding party, bride or parents of bride or groom & told shuttle driver that i the bride was the venue & that he was to take her & my nieces to the venue. At no point did the driver contact myself or anyone to confirm this. He just listened to the guest. I was suppose to be at the venue with my bridal party to do pictures & first look before the ceremony by 4:30-4:45. I didn’t get to the venue till 5:30 & had no time to do pictures as planned. All because of this my groom & i & our wedding party missed all of our cocktail hour which was not suppose to happen. My husband & I also were not able to get the pictures that we needed done. Overall all because of this decision that was made by the shuttle driver our wedding was messed up in ways that are not fixable. We cannot get our cocktail hour back or the pictures with family that we needed. Our wedding day is gone & those crucial moments we can never get back & for this reason I would never recommend this company to anyone!
Courtney C
5.0
11/01/2022
We had a great experience working with M&V limo! The planning process with Jay was super simple and he made me feel so comfortable that they would take care of everything, which they absolutely did! Our driver Angelo was amazing the whole day/night. He provided the white church runner to lay out and was on time and provided us and our guests with a great experience. The party bus we rented was beautiful, clean and huge!! Would highly recommend using M&V limo especially if you have a large bridal party!
Rachel A
1.0
10/20/2022
I normally do not post bad reviews but this is a very extreme circumstance. I am so beyond disappointed so I am cross posting this review from Google in hopes that nobody has the same experience that I do. The driver showed up almost an hour late. The bus was not clean, there was still trash from the previous ride. In order to get to the venue on time, our driver drove in a very unsafe way which made all of our passengers uncomfortable. Overall, I would definitely not recommend M&V. I found this experience truly shocking considering the good reviews. I would advise anyone not to use them and if you do, please read the fine print. The terms and conditions are a novel and shield them from any real ramifications from unsatisfied customers.
response 10/21/2022
Dominick: It really bothers me to hear this. I sincerely apologize, as customer service a...
nd total satisfaction is very important to us and my company. Can you give me a call so that we can discuss this, and I will see what I can do for you to make this up to you. Thanks, Mark
Ingrid N
5.0
10/09/2022
We used M&V for transportation to and from our wedding. They had great communication with us leading up to our special day, helped us out with no problem when we needed to make some changes and the drivers were very courteous! We highly recommend M&V!
Kristina D
3.0
10/04/2022
We booked M&V Limo two years ago for our 10/2022 wedding. We booked the Rolls Royce, the 45 person bus, and a sprinter. We asked multiple times prior to our wedding about the Rolls Royce and even offered to pick a different car for the day of because of reviews indicating it breaks down/ doesn’t run often. The day of my wedding guess what doesn’t show up- the Rolls Royce. M&V doesn’t ask what vehicle you would prefer or offer any reimbursement for not providing what was indicated in the contract. Although everything worked out, it is disappointing as a bride to plan your wedding day to the last detail and have a vendor just not respect your contract. And we gave them the benefit of the doubt multiple times including four days before the wedding. Not giving them a horrible rating because the driver was a doll and the night went smoothly overall. Just kind of inconsiderate and bad business- AND just take the car off your website since no bride has gotten to use this car in months per the reviews.
Frank C
3.0
10/04/2022
Really disappointed how they handled our situation with the vintage Rolls Royce but overall decent experience. I was in their office 4 days before my wedding and specifically asked how the car was running based on reviews i’ve seen where the car breaks down and has issues last minute. I was reassured that it was running great and there were no concerns. 25 minutes before the scheduled pickup on my wedding I was told it was not working and they were sending a vintage Cadillac. There were limited vintage options and choose the car. The driver was great but I was still disappointed it wasn't a Rolls Royce which is what we paid for. We also rented a 45 passenger party bus and a Mercedes sprinter which worked out well but with us spending over $5K with M&V for the day it was a let down. We were offered a free trip to the airport which I will take them up on but no refund or discount. Just think twice about renting that car with this company. You will be let down.
Christina S
3.0
8/28/2022
The process to booking the limousines and shuttles was super easy and they worked with me as I tried to figure out the best timing and had some route changes. I also appreciate that they call us to make sure our timing works as we did not realize certain shuttles couldn't drive on all roads! The shuttles themselves were nice and clean.
We did have some major issues with the 24 person shuttle - it was raining that day and the bus was leaking. Not a small leak - but constant water pouring through the ceiling in the hall and seats. Luckily that shuttle was half full going so people were able to avoid it, otherwise there would be no way people wouldn't have ruined their outfits.
I also understand NY traffic could be unpredictable, but our limo was 30+ minutes late and our big guest shuttle was close to an hour late. We had to delay the start of the wedding to ensure everyone could make it and it added unnecessary stress and rush right before the big moment.
I tried to talk to them afterwards, but was never able to get into contact with them. I would just recommend giving yourself plenty of time!
Nicole M
5.0
6/21/2022
We could not be happier with our decision to choose M&V Limo for our wedding transportation! The drivers were all extremely friendly and professional, and took the time to ensure that as the bride I was relaxed and comfortable. They were punctual, kind, and all excellent drivers! The vehicles we chose, including sprinter vans, a bus, and a beautiful white BMW sedan as our wedding car, were all meticulously maintained both inside and out. We hope to work with M&V again in the future!
anonymous u
5.0
6/15/2022
Great experience with this company. Jenna helped to coordinate everything and checked in with us a few days before the event to confirm all details which put my mind at ease. They showed up with an even larger and nicer bus because the party bus driver explained that there was an issue with the bus we had booked originally and they exchanged it without any additional fee. The drivers we had were fantastic! Could not have asked for a better experience.
Danielle S
5.0
5/02/2022
We used M&V for our wedding day and everything was perfect. We had Jack & Joe as our drivers and they were both great! Everyone was on time and they cars were super comfortable!
Jack made sure we had everything we would need, and is always so helpful
Danielle C
5.0
4/28/2022
I was so impressed by M&V and three of their drivers (one of whom was Lance) who helped us with our wedding this past weekend! They were so kind, personable, and accommodating and even helped organize our wedding party in the vestibule at church. Very happy with the service and the cars!
Cayleigh H
5.0
1/28/2022
M&V Limousine were a great choice for our wedding day transportation. Booking with them was a little bit of a hassle due to having to switch the reservation over to my husband's name months before because they were not able to find the original booking in my name. That being said, everything the day of our wedding was great. We used 3 vehicles for our wedding day: a Rolls Royce, a stretched Escalade for the bridal party and a shuttle bus for the end of the night. Our drivers: John, Phil and Zultan were great and very accommodating to our needs. Everyone was extremely professional and did all they could to make sure our day was perfect. Phil and John even offered to fix and fluff my wedding dress train as I walked down the aisle at church! The driving staff, I felt, was much more pleasant and easier to work with than the office staff. Overall though we had a fantastic night and they were a part of it!
response 01/28/2022
Thank You, Cayleigh, for your amazing review! It means the world to hear your positive fee...
dback!
Thank you so much for choosing M & V Limos!
Sincerely, Jenna :-)
Amanda K
5.0
1/17/2022
We hired M&V for our December wedding at Insignia. Our drivers were incredibly friendly, prompt and professional!
Ronnie D
5.0
12/26/2021
I am not sure what we did to deserve the kind of help we got from M&V Limousine but we are so grateful we chose them as a means of transportation for our wedding date. They were very helpful from the very beginning and even had to postpone twice due to the pandemic. They ensured we had everything we needed, were extra patient with us and all drivers were safe and kind. All drivers were punctual, giving that they are an hour away from us. Definitely recommend and would book again.
- Paula & Ronnie Diaz
Diana S
5.0
12/05/2021
Wonderful! Transportation was timely and the staff we worked with was professional and courteous. Our driver was safe and kind!
Elizabeth S
1.0
10/20/2021
I had hired MV limo for my wedding on 7/1/21. We had hired both a limo for myself and bridesmaid and a shuttle to transport guests from the hotel to the venue for from 5PM-1AM. Our driver Vito was unprofessional with our guests using homophobic slurs, was seen at our bar at the reception ordering an alcoholic drink, refused to take guests back to the hotel who were suffering from a medical episode and left the shuttle unattended for a significant amount of time- so long that guests were unable to leave our wedding because he had left the bus in front of several handicap spots and was no where to be found. Once he dropped guests off at the hotel he went out of his way to find my father and ask for more of a tip. I had contacted M&V limo regarding these issues on 7/6/21 in hopes to reconcile with this company but it is now over 3 months after our wedding, we have not heard from them and never received any other correspondence. I am never one to go out of my way to leave a negative review but since I had already reached out to this company and gave them the opportunity to fix these mistakes, I felt other brides need to be aware of this incident when choosing a limo company. I understand every business will make mistakes, but to not take any action to fix them is when I feel they do not deserve the business they received. Highly disappointed in this company and it was embarrassing and unsafe the way this driver acted at our wedding.
Nicole V
5.0
9/25/2021
M&V is great! My husband and I have used them for transportation to the airport, group trips to concerts and many other times. We knew we needed to use them for our wedding. Every driver we have had, was professional and friendly. They are the only transportation company we use!
Rebecca Y
5.0
9/19/2021
So I hired this company simply because they had the antique car I wanted. Due to covid they sold the car and I almost cancelled with them. I am so glad I didn't! The drivers were AMAZING and especially the driver (young guy I cant remember his name) who drove my husband and I was so sweet! He laid his jacket over the car to protect my veil and skin from the heat of the car. I am so glad I ignored the bad reviews because this company is amazing.
Chrisdelon B
5.0
9/16/2021
We used M&V Limo for our wedding on 8/27/21. They were extremely professional. The driver showed up early and was prompt and timely for our schedule throughout the day. RJ helped us in scheduling and navigating our day
Emily R
5.0
9/14/2021
We used M&V for our wedding transportation and the service was great! It was very easy to schedule our various needs - we used coach busses for our guests and limos for us - the team was responsive and easy to work with. We had a bit of a complex schedule but M&V made it work at a great value!
Margaret M
5.0
8/27/2021
I found M&V limo to provide great service! They have a wide variety of limos and packages to meet you needs, they were always easy to get in touch with and accomodating when it came to the changes we needed to make for our wedding. Our drivers were prompt and professional and assisted us with unloading items at the end of the night, my driver even came back to give us our piece of wedding cake that was left on the party bus. Overall, working with M&V was a great experience and I would highly recommmend!
Julianne D
5.0
8/16/2021
Loved working with everyone on the M&V team!! They were super easy to switch to our new wedding date and were wonderful when we were coordinating our day of schedule. We had to switch locations for the groom to be pick up at, as well as, had to add another transportation for the groom’s party, since the new location was father away from the church. They were on time the entire day, for both bridal parties, and for the hotel shuttles. All of the vehicles were in great shape and set the tone for our guests before they arrived at the Church or the Mansion. The drivers were very professional, caring and made the transportation easy and something we did not have to think twice about on our wedding day! Will definitely be considering M&V for our other needs in the future and highly recommend them.
Anna K
5.0
7/17/2021
The best experience!! We worked with Renee to book our bus for my daughter's wedding. She took the stress out of our last minute booking! Thank you so much Renee! Colin our driver, was so professional and arrived early picking us up for the venue & at the end of the evening. We're definitely using them again for personal use!
Laura D
5.0
4/18/2021
I highly recommend M&V Limousines! They were recommended to me by another vendor, and the representative was spot on! This company has the largest fleet and best variety of vehicles. They also have good deals and were able to work with my budget. I got in touch with Renee, and she was extremely helpful! She is sweet, patient, professional, and attentive to her clients' needs. I am really looking forward to working with M&V for my wedding. If anyone needs transportation, check out M&V! You will not be disappointed.
Lara F
5.0
1/02/2021
M&V Limousine’s was amazing! They were so easy to work with and the drivers were very nice and on time. Highly recommend!
Jessie D
1.0
11/30/2020
Future renters beware. If I could rate this company zero stars, I would. My husband and I were married on 11/7/2020. Even after our big wedding was canceled due to covid, we decided to continue to work with this company in good will and not hurt businesses affected by this pandemic. We decided to rent a limo for our small wedding of 25 people through their manager Jay. On the day of the wedding our Driver Felix showed up to our residence, Felix seemed nice enough, but sat in the limo the entire time my mother brought items out to the limo. Obviously this was frustrating to my mother and I. Mind you, prior to entering the limo I gave Felix an envelope containing his 20% tip, hoping, in good faith, he would provide us with great service. I will also note Felix’s driving...break heavy is an understatement. Now, I don’t know if this had to do with traffic, or the fact he wasn’t paying attention to the road. At one point I unbuckled my seatbelt to retrieve something from my bag, and went flying forward hitting my face on the bar on one of felix’s brakes. Fun start to our wedding, but again I was not going to let it ruin the day. After our ceremony Felix asked my husband and I if he could go home to have dinner with his family in watermill while we were at our reception at bistro ete (also in watermill). Since it was in close proximity to us, and we were on our wedding nuptial high, we gave Felix permission to go to his house in watermill for dinner. Towards the end of the night Felix came back to the restaurant and began rushing us to leave and explained to us that the limo was needed for another group. I found this odd but we left. When we got back in the limo, I noticed all of our belongings were all over the floor, my bag was open with my wallet on top which was also open, and my leather jacket was missing. Thinking my mom must have removed the jacket for safe keeping, I didn’t think anything of it. The next morning, I made inventory of all of belongings especially the jacket. I called my mother who stated she didn’t take the jacket out of the limo, so I called jay at M&V limo. Jay stated he searched the Limo with negative results. Our next call was to Felix. Felix seemed very nervous and explained to us that he went home to watermill and “always locks the limo doors” and finished with “that’s the honest truth”. Finding our conversation odd and suspicious we filed a police report and requested m&v manager Jay send us the gps coordinates of the limo. Well, we when we received the coordinates, it turns out our driver Felix did not go to his home in watermill, but instead went to rocky point. When police further questioned Felix about the gps coordinates he explained that he went to a party in rocky point but could not provide further information about my missing jacket, and stated “he doesn’t know what happened to it”. I repeat he drove the limo to rocky point for a party, on our dime. Needless to say my husband and I were furious that our good and kind gesture was taken advantage of. We immediately contacted M&V limo to receive a refund or mediation to this wrong doing. Well, M&V limo stated that they are not liable for any items left in the limo (in contract) and would not be providing a refund. Not even an apology. I am writing this review, because I do not want another family to be taken advantage of by this company ever again. Shame on you M&V limo and driver Felix.
response 03/04/2021
We are very sorry that you had a negative experience with us. It is our goal to exceed ev...
ery bride's expectations. We would be happy to make this up for you in the future. The driver Felix that drove for you has been terminated due to this incident. Thank you and we hope to hear from you in the future so that we can give you a positive experience.
Taylor E
5.0
11/28/2020
M&V limousines were awesome. The limos were very clean and the drivers were very accommodating. We had to make a lot of last minute changes and they upgraded us to a new Bentley at no charge. The drivers were on time and never rushed anything. Dealing with the office was very pleasant and they were always nice. I would strongly recommend.
Brendan M
5.0
9/10/2020
M&V Limo went above and beyond to make our wedding day perfect. We had to change our original date from May to August due to the corona virus. Billy made it super easy to switch the dates. They gave us a beautiful antique Rolls Royce and a 35 passanger party bus for my family. The driver’s were great and on time. True professional’s
Gabriella S
5.0
7/01/2020
M and V were extremely helpful accommodating me for my wedding. I booked them a month before my wedding! Not only that, they drove to and from Long Island back to Queens during Friday rush hour with a party bus and did it for an extremely reasonable price. They also waited for the me the bride “who was late” on my wedding day with no extra charge.
A huge shout out to my driver Mike, who literally calmed my nerves every step of the horrible NYC traffic on the way to the ceremony and back to the reception. I cannot thank him enough, a true class act! Highly recommend !!!
Elizabeth C
5.0
5/02/2020
The team at M&V were a pleasure to work with throughout our wedding planning process. Our guest busses and trolley were beautiful, clean, and most importantly, perfectly on time. Drivers were friendly and everything was executed flawlessly in Manhattan. Highly recommend.
Leah Z
5.0
12/09/2019
M&V Limo was AWESOME. They communicated clearly, arrived on time and even checked inside the hotel to see if any of the guests were still inside. They have a huge selection of cars and buses. They also had no issue driving all the way to Westchester, NY.
J L
1.0
10/30/2019
I wasn’t going to waste my time a leave a review, but here we go. 1. Poor communication- my wife set an itinerary with someone in the office 2 weeks prior to our wedding. Day of, they were 45 minutes late to pick up the groom and groomsmen. 2. We also paid $250 to add an hour, confirmed with the office staff and Darien. While we were at the Vanderbilt Museum, the driver had told us our time was up and that we have to pay him extra now. We asked to see his itinerary and it was completely wrong. We called the company to get this straightened out (on our wedding day) and we were placed on hold. A groomsman called as well while we were on hold and he was placed on hold. 3. Limo pulled over on the side of a 1 lane road to speak with us because he finally got through to the company. Darien wouldn’t speak to us; some other office person. Basically we had to repay the extra hour fee because the driver would not drive any further (pay or be stranded-great business practice) 4. After the wedding, it took over 3 weeks for Darien to contact us and respond to the plethora of phone calls and emails. He was very “apologetic” as they most as, saying “we’ve been in business for so long and we wouldn’t be in business unless we did good by our customers” etc. Long story short, there are many companies out there. Please pay attention to the bad reviews. We waited 6 months to write the review. After seeing other horrible reviews recently, we were inspired to help everyone else out. We aren’t hard to please, but it’s okay since this company doesn’t aim to please. Brides beware!
Peter C
1.0
10/29/2019
They were 45 mins late to pick up my wife from her hotel. When I called them I must have received 5 different excuses from 5 different people. They offered us reimbursements that we felt did not match the service that was provided. After we put in our counter offer and they let me know they needed to speak with the owner and would call me back. I have now called 3 days in a row and each time I call there is no supervisor there. I assume they are trying to wait us out so we stop trying but that will
not be the case. I will call them everyday until we receive some type of compensation.
Kat M
5.0
10/01/2019
We used this company for a shuttle bus for our Wedding, and we were so happy with the service provided. The driver was professional, timely, and super sweet. Great price and great service! Would recommend this company for all occasions. :)
Kelly H
1.0
10/01/2019
If I could give no stars I would but unfortunately that isnt an option, this company is a nightmare and ruined the 1st part of my wedding , I was an hour late for my pictures, the bus legit had water pouring down the sides of it which got my groomsmen jackets soaked , some of my guest never got picked up from the 2nd hotel and they left without us at the end of wedding , after we went to the company and they told us it was basically our fault ,billy said he would speak to manager but never called us again and when I called, they would leave me on hold or never call me back .Weddings are stressful DONT BOOK THIS COMPANY
Stephanie T
5.0
9/10/2019
5 stars! We used M&V for our wedding on 9.1.19 and it was the best decision I made! Jenna is the sweetest and most thoughtful person . She made my day stress-free and smooth! Everything was perfect, from the limos to the drivers. Very professional, I would definitely recommend!
Alexandra C
5.0
8/01/2019
M & V was great! They were on time, and drivers were so sweet and helpful! I would recommend them to future brides and grooms! Thank you!
Trey W
5.0
7/15/2019
The M&V team was very professional and executed our wedding without issue. Our planners had a very nice time working with the M&V team and they did an excellent job ensuring that everything went according to our plan, which included many unique details. We had transportation for 150+ guests with multiple drop-off/pick-up points and the M&V team effortless handled it all. Ultimately, the M&V team successfully followed our instructions and provided all guests with a pleasant experience. Additionally, the vehicles were in excellent condition and the drivers were both punctual and friendly. M&V might be firm on their pricing, but they were ultimately worth every penny.
Karissa D
5.0
5/26/2019
M&V Limo was great! We got married in Manhattan and they were on-time and their prices are very reasonable.
Karen M
5.0
5/13/2019
M & V Limousine is the best. Our Driver Nick was awesome and so tentative to the bridal party, groomsmen and all of ou guests.
The office staff was so professional and courteous. They answered all of our questions and made us feel confident that all would go well and it certainly did.
Thank you M & V Limousine!
Casey F
1.0
3/01/2019
DO NOT USE THIS LIMO COMPANY! I would give M&V 0 stars if I could. We booked out limos through a different company who didn't have cars available for the day of the wedding, so they outsourced to M&V. We had two limos picking up the wedding party, with a scheduled pick-up time of 3pm. By 3:20 when no limos showed up, we called and were put on hold for 20+ minutes while they "figured it out." Finally at 4:10 one limo was sent to one location (not the limo we were told we were getting) and then 25 minutes later an airport shuttle bus was sent to my location to drive us. We arrived at the venue over an hour and a half late, causing us to rush through most of our pictures, not take all the pictures we planned, and ensuring my wife and I missed cocktail hour. We were told that there was a "clerical error" and they forgot to put us on their schedule, and that "they make 90% of their weddings." They are now responding to all of our reviews claiming that the other company was at fault. DO NOT USE M&V LIMOS!!!
Jessica F
1.0
2/18/2019
Unfortunately you can not give 0 stars. I have now been in TWO weddings that used M&V for transportation and BOTH times the driver NEVER SHOWED UP. BOTH times we were told there was a “clerical error” and the driver forgot. Most recently on 2/15/19, we were supposed to be picked up at 3:00pm by a stretch Denali. By 3:20 we called, and we were told they were “working on it.” We ended up taking a Mercedes airport van (they continually use a fancier name for this van, but that’s what it was) to the venue. We were picked up at 4:25. We arrived at the venue with under an hour to take all pictures. The other limo showed up to the other house at 4:10, and the lights were not working.
The other wedding I was in was August of 2011, Hurricane Irene was set to hit later that night. The wedding was wary, we were supposed to be picked up at 10:00 am. When we were still not picked up an hour later, we were told they assumed the wedding was cancelled due to the impending storm. Do not use this company.
Janine R
5.0
1/13/2019
Got married on 12/31/18 in the FiDi and M&V was incredible to work with. We were deciding whether or not to have shuttles (hotel, church, and venue were all pretty close together) so booked them somewhat last minute and they really took care of us. Office staff was responsive and understanding of our tight timeline and Judy was very helpful in finalizing everything. We had one bus for the bridal party to do photos and another to transport guests from the hotels to the ceremony and then back at the end of the night. The driver for the bridal party bus, Desirée, was a lifesaver and truly went above and beyond by helping us on and off the bus in the pouring rain and even went as far as to help us and the photographers juggle things as we snapped a few outside photos. She was a sweetheart and really made what could have been a stressful situation fun. Guest bus was great too and ended up doing more than one loop from the hotels to church to pick up some stragglers. All this was also on a holiday night in NYC - very impressed!
Ashley P
1.0
12/12/2018
I would not recommend working with M&V Limousines. I booked a party bus for transportation to our wedding reception from various locations around downtown Greenport, picking up from our reception for dropoffs, and then one final dropoff after the after-party.
Prior to the wedding day they required payment via a certified bank check. I found this to be a bit of a hassle. I wish they they let me pay online or just mail a regular check.
On the day of the wedding I later learned that the driver got lost picking up people on the way to cocktail hour and the reception. Some people were a half hour late because of him! The MOST annoying part was I had emailed M&V Limousines the pickup locations/schedule about a month before and they assured me that everything was going to be fine and the driver understood what he needed to do.
I would not gamble one of the biggest days of your life to this company.
response 03/23/2019
Hello Ashley,
I am the marketing manager at M&V Limousines and I was just reviewing our ...
websites, reviews and ratings. I just saw your review and wanted to reach out to you. First I would like to express that I am sorry about the bad experience that you had with our company. We have been doing our best in 26 years to make everyone happy. I want you to know that we would not have grown to this large 90 Limo & bus company if we did not do our best in caring for our customers. At the end of the day we work in a Mechanical world and at times we face our challenges. I am reaching out to you because I want to see if there is anything I can do for you. I just hate the idea of knowing there is a customer out there who was not happy with our services. Please know that I am here for you, please feel free to email me at RJ@mvlimo.com I know that your intentions were not to leave a dark note here just to cause further negativity. I know you want to be heard and I hear you loud and clear, please contact me and let me turn this into a positive experience.
Warm regards,
RJ
Director of Sales & Marketing
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1117 Jerico Turnpike, Commack, NY
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