Manor House Event Center

Manor House made our wedding day perfect. Our Sales Manager, Allison, was great to work with. She was very knowledgeable, detail oriented, responsive, and transparent with pricing. Our Event Manager, Tess, helped ensure our wedding day was seamless. The food was very good and we received compliments from our guests. I highly recommend Manor House to any bride looking for a wedding venue in Cincinnati.

You’ve found your venue! Absolutely beautiful & comfortable venue with in a location with great proximity to everything. Manor House is an outstanding value with great attention to detail and personalized care. The food & services are exceptional!

My husband and I got married on 5/11/24 at the Carriage House, the back building of the Manor House. From start to finish - from initial meeting to the day of the wedding (about 1.5 years) - everyone was incredibly kind, professional, and helpful. Our sales manager was Allison. She was transparent and available throughout the entire process. Very responsive to emails and phone calls. Allison even went on maternity leave a few months before our wedding - she made sure to cross her T’s and dot her I’s before she left. We were able to communicate with other staff members during that time without any issue. We absolutely loved that Manor House is essentially a “one stop shop,” meaning we had a venue, catering, dessert, and decor all wrapped in one. It took a lot of stress out of planning a wedding (we elected not to have a formal wedding planner). Food was incredible. You are invited to a tasting a few months before your wedding to pick your hors d'oeuvres, entrees, and desserts (I recommend not eating the entire day leading up to this). You can take two guests (4 people total). Their chefs are very talented. Our guests absolutely loved our food selections. We actually also decided to attend their Mother’s Day Brunch the year before our wedding in order to have a second chance to taste their food - I’d recommend doing this too, even if it’s just to hang out with your mom and eat some great food! Bar packages have a lot of options. We went with the highest tier in order to meet the minimum financial requirement - we were actually told the day after our wedding from Manor House staff that we got our money’s worth 😂 lots of fun stories to listen to from our guests afterwards. I would absolutely recommend using Manor House for any type of event, especially weddings.

Part 2/2: We had asked Allison about cake services. We had a two-tier cake, in which the bottom layer was supposed to be cut and the top was supposed to be boxed and saved for our 1-year anniversary, per tradition. We received the cake back still fully constructed and haphazardly wrapped, leading it to start to topple over. We confirmed with our baker that a box was provided for the top tier, and regardless, multiple boxes were available (from the various sheet cakes that were also provided) for our two-tier cake to be safely returned back to us. When asked why this did not occur, the owner stated that the bottom tier did not need to be used and they did not have any boxes that would accommodate our cake, saying they did the best they could. We had also asked for gluten-free cake to be delivered to our gluten-free guests at their chairs, which Allison stated was no problem. From our perspective, this did not occur. When the owner was asked, she stated they delivered cake to those guests still at their seats and placed the remaining on the cake display table. I have a sister who has a disability and who is gluten-free. She was at her table and did not receive gluten-free cake. The owner also cited this as a “free service.” We paid for an extra, portable bar to be used outside during our cocktail hour. When purchasing this, we had an entire conversation with Allison where she drew a picture to indicate where the bar would be outside. I also asked about the necessity for signage indicating that another bar was available inside; Allison stated this was not necessary and that staff could let guests know. On the day of the event, the only bar open was the outside bar. They did not have the inside bar open. When the owner was asked about this, she stated that typically when music is outside and there is a portable bar, the only bar that is open is the outside one. She also stated that per Allison, we only wanted the outside bar open, which again, was not true. We also purchased a case of champagne for our event, and this was not made available. The owner did apologize and took ownership for this. For all of the above reasons, we asked for a refund totaling about 5.5% of our total costs. Other than the cost of champagne, we did not receive a penny back. In fact, I had to ask more than once for a refund on the champagne, and I attached the receipt twice before actually receiving the partial refund. (We still have not, to this day, received the full refund.) Multiple references to “free services” were given to us as an explanation for why we did not qualify for a refund; since these were all deemed “free services,” we asked what the 22% service fee was for (which was included in our final costs.) We never received an answer. If you are looking to book a wedding/event here, we urge you to really consider all aspects of this review.