Mark Ingram Atelier

as so nervous. Mindy was an incredible listener, and I swear that she figured out what I wanted before I even knew! I ended up canceling the appointments I had at other bridal salons and bought my dress that day. Mindy remained communicative throughout the entire process, and she is truly one of the kindest people I have ever met! She is a joy to work with. I actually ended up accompanying a dear friend to her bridal appointment at MIA, and we requested to work with Mindy again. She once again went above and beyond and made my friend feel so special! The seamstress that the team recommends, Alzira Hermes, is also wonderful! She was meticulous and fun to work with. She really knows her stuff, and I knew my dress was in the safest of hands. I feel so lucky that the MIA Team has been there to answer any questions I’ve had along the way, even post wedding! They have already sent over their referral for dress cleaning and preservation. When I found my dress, the team was still in their former location. The new location is absolutely stunning, and I am so glad they have been able to expand to a bigger space. Do yourself a favor and book an appointment with this wonderful team!

y, I knew I wanted a one-of-a-kind gown that would reflect both my personality and the essence of our special day. From the moment I stepped into Mark Ingram Bridal Atelier and met the man himself who radiates the most warm, caring and lovely demeanor, I knew he was the creative genius I had been searching for and the only one who would be able to translate my wedding dress dreams into reality. The initial consultation with Mark was a revelation. His genuine interest in my unique vision, style, and preferences (which sometimes weren’t always tradition) made me feel like my wedding gown was not just another project but a piece of art he was determined to craft. He listened intently to my ideas, offered insightful suggestions, and sketched designs that truly captured my heart. Throughout the design process, Mark and his amazing team demonstrated their unwavering dedication to perfection. The attention to detail was astounding, and every fitting session felt like a fun party. He expertly combined luxurious fabrics, intricate lacework, and delicate beadwork to create a masterpiece that was perfectly mine. The result was a dress that not only fit flawlessly but also truly reflected my unique style and wedding vision, and if that wasn’t already enough Mark surprised me with the most beautiful custom mantilla veil as a wedding gift! The store itself is a true bridal paradise. The boutique exudes an air of sophistication and charm that mirrors the designer's aesthetic. The welcoming ambiance and impeccable décor set the stage for the most delightful and memorable experience. Debbie and the entire staff share Mark's passion for perfection and client satisfaction. They were not only accommodating but also genuinely excited about my dress journey. Every visit felt like I was visiting friends who were as invested in my happiness as I was! On my wedding day, as I walked down the aisle in my one of a kind custom Mark Ingram creation, I felt like the most beautiful version of myself. The compliments from family and friends were endless, a true testament to the designer's extraordinary talent. In conclusion, my experience with Mark and his Atelier was nothing short of enchanting. He not only crafted a dress that exceeded my wildest dreams but also made the entire journey a cherished memory. If you're a bride-to-be in search of a dress that embodies your unique vision and a boutique that treats you like family, I wholeheartedly recommend Mark Ingram Bridal Atelier. They are the dream team you need to make your wedding dress dreams come true. Thank you, Mark and his amazing team for making my wedding day truly unforgettable!!! <3

esign diverged from what I had tried on. During the boutique fitting, the sample dress was four sizes larger than my actual size. However, the custom-made dress, tailored to my size, had excessive fabric and differed substantially. The original V-shaped front with a waist cutout was replaced by a design completely covering my waist, and the straps were uncharacteristically wider. Upon notifying MIA about the ceremony dress issue, I highlighted the reception dress problem, substantiated with photo evidence from the sample fitting and the actual alteration. Initially, they asserted that the dress looked different due to proportional tailoring. When I pinpointed specific disproportions with evidence, they evaded my calls for two days. This was particularly distressing as I had already paid in full, yet the dress remained incorrect. Eventually, they organized a conference involving their sales manager, alteration director, and stylist, acknowledging that the dress was wrongly crafted by the designer. They committed to attempting alterations to meet my expectations. By then, I was drained from the struggle of constant calls and disheartened by the dual errors I had experienced within a week. Frustrated, I requested a refund. Initially met with resistance, they eventually agreed to a refund due to their mistakes. Part 3: The issue with alteration Upon the return of my ceremony dress from the designer, I commenced alterations with in-house seamstress Deb. Initially, her attempt to modify the sleeves lacked finesse, resulting in visibly bulky fabric accumulations and an inelegant transition. When I questioned the possibility of making it less conspicuous, she replied that little could be done since the fabric had already been cut. She even proposed cutting further to improve the appearance. I inquired why she hadn't discussed the final result beforehand, to which she claimed that her methods were conventional and unquestioned by other brides. Allegedly, the limited additional fabric was available for adjustment. My insistence led to a somewhat improved transition despite her reluctance to communicate issues. Concerning my after-party dress, originally designed with a cross-back strap, the alteration yielded a double straight back, with a tight strap that resembled a tote bag handle rather than a dress strap. Showing her a photo of the incorrect alteration, Deborah claimed there wasn't sufficient fabric to rectify the mistake and it looked just fine. Suggesting that the designer in New York might have extra fabric, I proposed this solution two weeks before my wedding. Eventually, this was resolved just a week before the wedding. Despite the many process errors, the alteration expenses remained unaltered, which was already quite costly. Unfortunately, this service does not justify its price.

ad bought three dresses for the ceremony, reception, and after-party, all of which had errors two months before the wedding – issues I wouldn't have encountered elsewhere. I'm sharing this to urge you to think twice before making the same mistake I made by choosing them. Part - 1: The issue with the main dress for the ceremony My initial appointment with MIA proceeded smoothly, showcasing various selections from various wedding dress designers. Impressed, I promptly scheduled a follow-up appointment with my stylist Jill through email, confirmed via phone call two days prior. To my astonishment, upon arrival, I was left waiting because my stylist was occupied with another client, despite the confirmation call. This stylist was the same person who had arranged the appointment after my email request. Unfortunately, she neither greeted me nor apologized for the inconvenience caused by the mix-up. The sales manager eventually stepped in to assist me with dress shopping. After three appointments, I ultimately selected THE dress and my after-party dress. During the fitting session, I discussed retaining the dress's sample color – a nuanced shade instead of pure white. The stylist remarked, "We trust the designer's intended design. The dress incorporates a nude color tone for a specific reason." Feeling content, I signed the contract with enthusiasm. To my dismay, approximately 10 months later (2 months before my wedding day), when the dress arrived at MIA, and I attended a fitting, the dress was entirely white – a much paler shade than the one I had initially tried on. Confusion engulfed me, and their response focused on the contract. They highlighted that it stated "Ivory White" for the lining and the color. I was taken aback, as the meaning of "ivory white" had not been clarified when I signed the contract. I believed I was confirming the shade I had initially experienced. Regrettably, they exploited this ambiguity to sidestep what they had convinced me to purchase. I paid an additional 25% to send the dress back to the designer to change the lining 1.5 months before my wedding. And finally had the dress back within 2.5 weeks before my wedding for alternation.