Marquee Event Rentals formerly All Seasons Event Rental

All Season’s Event Rental was recommended to me and after looking through their pictures I was extremely excited to speak with them about renting chandeliers, chairs, linens, centerpieces, and quite a few other items for my wedding next fall. In June of this year I sent off for information and after a couple days I heard back from Heather. She asked for some more information to give me a formal quote and I sent everything she was asking and never received a response. So I sent the email again and still no response. So I focused on booking other vendors for everything else. Fast forward to end of October. I called and left a message to try and get more information letting them know that I wanted to work with them and hadn’t heard from them, and a week later I get a call from an older woman named Amy. We set up a time to meet for a Tuesday night at 5:30pm the following week. The conversation was very short and I didn’t feel it was very warm or friendly. My mother and I show up for our appointment after driving an hour to meet them and walk into the building and there is no one there. The guy from the catering company upstairs called Heather and Amy and someone else. All who said they didn’t have an appointment set up with me. It wasn’t even the fact that they made a mistake and someone forgot. But I have managed for several years and customer service is a huge factor when doing business. The fact that no one took ownership and apologized or asked the guy from the catering company while on the phone who I was or for my number to call and try to fix the problem was terrible and not professional at all. How could I even trust that my order for my rentals wouldn’t be lost or would actually make it to my venue on wedding day? Sad part for them is, I dont have a budget either as my mother is paying for everything and it’s a 200 person wedding. They totally lost my business

I would not recommend them at all! I had the worst experience. I work with a lot of vendors on a daily basis and this was by far the worst product and customer service experience I had ever had. When I was reaching out to vendors, I was looking for a round white dance floor. The owner, told me he didn’t have one but would look into it. After some time, he let me know he could do it. I was thrilled and told him we would move forward. Moving forward - everything was a disaster. The customer service was horrific. I was stuck working with someone who had no idea what they were doing and come to find out was fired - which is fine but then I started working with a senior sales associate who also couldn’t answer the questions I needed. Finally, my hotel had to reach out to another contact for me to then receive a call from a woman telling me that they needed to charge my card again - after working with the gentleman who got fired for over two months to pay and reserve the dance floor. She called and told me that my CHAIRS had to be paid for. It was such awful customer care. Moving forward - the dance floor was installed at the hotel and was NOT WHITE!! It was a huge focal point for our reception. I called furious and then had someone come and cover it with a white vinyl - that person complained to MY family and friends while setting it up stating that he didn’t understand why someone would want a white dance floor - BECAUSE I PAID FOR IT!!! The dance floor scuffed so much because it wasn’t actually white and the covering they put on it didn’t hold up through the night. Absolute worst experience EVER and do not recommend using them.

This place was extremely unprofessionally and not helpful what so ever ! The lady I spoke with acted like I completely inconvenienced her by asking her for a bid for a tent ! Which I might add took over two weeks for her to come up with and, it ended up being an old bid for someone else from 2 years ago ! I would never recommend anyone going through this company they treat you like you are simply bothering them for their business !!

Laura Swanson was absolutely awesome during our whole wedding prep. She was always available and answered our questions right away. Brancato's set up perfectly and took down nicely. Thanks to all of them!! Made our big day and the sert-up/takedown stress-free! Ashton and Kaela Stephens

The decor and rentals for a wedding truly are the cherry onto of the cake. All Seasons, gave us the most amazing outcome; our Wedding venue was absolutely exquisite. The All Seasons team listened to our needs, our wants and provided us professional feedback and suggestions. After all, they do this all the time! The venue was exquisite, the decor and details were just as imagined. Very large thanks to Jennifer and team for making the event seamless up until the wedding, and the wedding day itself seamless and simply perfection!!! Blessings~ The Bruns

I rented tablecloths only from this vendor, and had a hard time communicating with the people in charge of getting that together. It seemed to be a headache from the get-go. Once the order was placed, I received no confirmation for the day-of, and then the morning of my wedding, when the tablecloths were scheduled to be delivered to my venue, I only received 5 of them out of 25. It then took about 5 phone calls, and the full day for the rest of my order to be delivered, and there was no explanation given as to why they weren't there with the first part of my order. We ended up receiving all of the tablecloths about 30 minutes before my ceremony started. Luckily, I had a coordinator for my wedding, so this was not something I had to deal with directly. However, it was a super unprofessional and frustrating situation. The day after the wedding, my parents then had to return all of the tablecloths to the vendor. In the end they did refund me the $75 I had to pay for delivery one way, but I received no apology or anything beyond that. I wouldn't recommend this company unless you want a lot of headache and unneeded stress.

Worst service I had throughout wedding process! The sales rep had to end my appointment for big cerner event ( why double booked ? Not sure) - poor communication, multiple errors in invoices , difficulty picking up on agreed day( order wasn't ready) - This is all even after involving a manager after the 3 red wrong invoice and refusal to call instead of email - Save yourself the stress

The contact I worked with took awhile to email me back with details and invoices. I also had to correct the invoice several times when the numbers were incorrect. When we went to pick up our order the day before the wedding, it was also incorrect. At the end of the day we got what we needed, but it was just a stressful situation.

I would give All Seasons more than 5 stars if I could! From the get-go, they were nothing short of amazing to work with. As we were planning our wedding from afar, within a short timeline, they played an extremely large part in helping make our day even more amazing than we could have imagined. We got married at a private residence, so we had a blank slate for rentals. It might seem a little overwhelming to be planning a wedding out-of-state and needing pretty much everything (tent, chairs, tables, etc), but Vernon and Emily took that stress off of our plate! Vernon visited the residence and provided his recommendations and input so we wouldn't even have to think about what all we'd need. From email and phone planning conversations, an in-person meeting, delivery, set up, the big day, and striking all the rentals - we cannot thank you all enough, especially Vernon and Emily. We are so appreciative of your hard work and responsiveness throughout the planning process and beyond. We will recommend you any chance we get. Thank you so much!

Dance floor was delivered promptly at a slightly lower cost than competitors in the area. Customer service was friendly

All Seasons was absolutely amazing and a lifesaver. Not only did they take care of everything they provided (tent, dance floor, lights, etc), but they also helped assemble and hang things that were not from them. They are such a well-known and respected company, that other vendors work so well with them. We had a great experience using them. They went above and beyond to accommodate and execute . HIGHLY recommend them.

Beautiful show room and high quality rentals. My contact at All Seasons was not detail oriented and I had to correct the invoice she sent me several times. Even after my wedding she sent me another bride's invoice. More personalized service could probably be found elsewhere.

They have a really good selection of things to choose from but they are a little pricey. It was a rocky start with them as the lady I was in contact with had quit or been dismissed and I was not told so I was sending her emails that no one was getting and calling and not being put through so it was about three weeks of miscommunication. After that it got a lot better. I was put in contact with Rachel who was amazing! She was so organized and professional and actually returned my phone calls and emails in a timely fashion! I would definitely go with them again. The only con to using them was that I was told they would drop the rentals off for me to set up at 8am. It was 10am until they got there and I had no way to contact anyone. I only had office numbers and no one was picking up on a Sunday morning. There was no one i could call to see where my rentals were and it was a little stressful but as soon as they got there luckily i had family and friends that could stay behind and set everything up as I had to leave as soon as they arrived to go get ready for my big day! Overall a wonderful company to work with and I would definitely do it again if I had Rachel the whole time!

I can't thank Robbie and Vernon enough for helping me create the most beautiful wedding I could have ever imagined and on budget! After working in the wedding industry for years, I had all sorts of ideas and things I wanted and they helped bring it all together! From our first meeting to my way to many emails to them, they were always there to help and make changes. Thank you so much for helping me create the reception of my dreams, it was perfect!!! Abby & Blake Smith

I would give them no stars, but that it not an option. I dealt with two different people when asking for a quote. The second person couldn't find the original quote and had to start the process over. I got a quote, but decided to go with a company that was closer because it was the 4th of July and I didn't want to travel that far for chairs. I never signed a contract or or gave a deposit. I simply asked for a quote. I have been receiving bills since August for a contract that I never entered into. Be careful when getting a quote. They will charge for something that you never contracted to rent.

We met this company at a bridal show and the stood out for the get go. We met our wedding coordinator, Miranda with this company and she was absolutely amazing! She went above and beyond for us and was very personable and made sure we got our dream wedding! couldn't have done it with out her!!!

Anna and Vernon are amazing! 5-Star quality service.

It was great working with Vernon and Anna to plan my perfect wedding. Everything went off without a hitch and they were so helpful in making that happen! I highly recommend this company for your rental needs!!

In the last few weeks before our wedding, we decided to see what linen options were available for table runners. Our venue recommended working with All Season’s, but we did not have the best experience. We had an email conversation to setup an appointment to come to their showroom, but the email was never confirmed by them. When we showed up at the showroom, we worked with an employee who was not assigned to our wedding, who apparently had difficulties communicating with our assigned employee. We found table runners that matched our colors perfectly, but what we picked out at the showroom was not what was delivered to our venue. The table runners were the wrong color, and they actually clashed with our colors. I still cringe when I think about how awful the table runners looked. If they weren’t sure what color we wanted, they should have double checked with us.

I am going to keep this short and not so sweet! I had such horrible customer service with them and they will never ever return your phone calls! I would not recommend them to anybody. I guess it depends on who you get there as your contact person and how much money you drop in their laps.

This was the best option I found in the area to fit in my budget. We rented one banquet table and 30 folding chairs. You pick the merchandize up in a warehouse and nobody talked to us when we walked in. We stood at a desk and waited, a guy was even behind the desk talking to another guy, looked at us, and never acknowledged us. When we were finally helped they didn't have our paperwork and we had to wait for them to track it down. They weren't the most polite customer service people I ever met. The tables were beat up and chairs weren't clean. Nothing major, and we were covering them anyway but still worth noting.

Overall, we would recommend avoiding this company. Although they are one of the few places close enough where you can rent a very large tent, I suggest going anywhere else before going to them. Our first meeting with the gentleman who was assigned to our venue went well, however we spoke to him once and our wedding was passed on to someone else. She was rude to us when we told them we didn't need all rental items from them and she told us to "keep their items separate from all other companies items, as they didn't even want to rent partial items and risk us mixing everything up". We found this to be rude and immature as most people rent/purchase items from different places depending on what the best deal/value is. They were extremely over priced, and were misleading about when we would receive our rental items. I will say the finished product turned out great, but it wasn't nearly worth the hassle of all of the b.s. leading up to the day of our wedding.

They transformed our reception venue! The tables and chairs made the place bright and homey. Lovely! Oh, and they were very easy to work with. Brancato's and All Seasons are very reliable vendors!

The staff at All Seasons did such a wonderful job with our wedding. They were able to make my dream wedding a reality. Our coordinator at All Seasons did not leave a stone unturned. She walked us through each wedding detail to make sure All Seasons knew exactly what we wanted. On the day of our wedding everything looked more beautiful than I could have even imagined. I was blown away with their work and really impressed with the staff for setting everything up so perfectly. Our coordinator was at our reception making sure everything was as we discussed. I would recommend this company without reservation.

They have a great selection of wedding decor and the staff is extremely efficient-I would definitely recommend!

I had the worst experience with this vendor. They set up the wrong sidewalls on my tent. They also put it in the wrong position. Because of this I had no aisle to walk down. My wedding party, my grandmother, my 18 month old flower girl and myself had to walk down stairs. This also caused there to be no back exit out of the tent. A parent was trapped with a crying baby with no way out.

Things were moving along nicely, until the guys showed up and didn't complete the job properly. They had to come out the MORNING of my event to finish up. It turned out OK - but I didn't need THAT stress.....

All Seasons was a great vendor, they are a one stop for catering accessories, sound, lighting, and furniture. Their delivery and pickup was well within their time frame and the workers were fast and efficient. Their prices were reasonable based on other rental companies I researched. I would recommend them for any budget!

They had what we were looking for, but we specifically ask for chairs with rubber caps on the bottom of the legs because our venue was a ballroom dance studio and we did not want to mar the hardwood floors. The tables they rented us had bare metal pipes for legs. No covers and nothing to protect the floors. Luckily we very carefully set up and no damage was done.

As a bride, you always expect everything to be perfect. After paying thousands of dollars you expect your wedding decor to be amazing and everything that you expect and even more. That is not what we got. The persons' who delivered from All Seasons left a mess behind that my wedding coordinator had to clean up, they did not set up the lighting as we talked about and my wedding coordinator also had to fix, and then All Seasons had the nerve to contact me because they were missing linens from my order. They were the one's who delivered and picked up everything and we even paid them extra for set up, which again was not they way we wanted. Although we were still pleased the way our wedding turned out, we were very disappointed for not getting what we paid for. The guests loved the decor, but again, it was not what we paid for. I suggest not going to them for lighting. The lighting is very cheap looking and not strong at all. Go to a specialized event lighting business. I wish I would have read the reviews before I decided to go through All Seasons. They have not responded to my email nor apologized for not setting things up the way we planned.

We were originally going to use them for all of our rental equipment. However, it was very hard to get a straight answer out of the lady I was dealing with. I had to change my order and they repeatedly got it wrong, despite me calling them to correct it twice. I ended up using Accent Rental, and they were very professional and so much easier to work with.

The service was great and the quality of the items rented were great also.

Everything that was brought by All Seasons was great! They set everything up in time and took it down on the days following the event. They even threw in a few extra items for free to make the decorations 'pop'. They were great.

I planned my entire wedding from another state so it was difficult sharing my vision and getting the rentals that I needed. Although everything worked out the morning of the wedding when we were setting the chairs up I discovered that A, I didn't have the total chairs that I paid for and B- the tables that I was told would fit 10 people barely fit 8. So I had to call my coordinator at All Seasons that morning and order more tables, get the rest of my chairs and order more linen. The good thing is my coordinator got right on top of it and made sure I had all the extra things I requested. Over the weekend All Seasons made a total of 4 trips to my parents home to ensure my order was right. They even ate up some of the cost due to the mix up, so the mini crises that could have been a big crises was avoided. Everything was there in time for my decor to be put up. Overall, when you are not able to walk into a rental place to look and browse on the things you want you have to trust the experts that they give to you. I was planning a Kansas wedding from Texas, so that was not possible. Even with the small things that went wrong, their staff was well aware and informed the day of my wedding so no matter who my coordinators called everyone was on top of the situation at All Seasons and for this very reason, I recommend them. In the end I got exactly what I paid for and it was money well spent!

They were a little slow to respond to my phone calls, but when we did finally meet, they came up with a great table layout and made sure the day ran smooth.

Jennifer at All Seasons had good suggestions on linens, and they looked beautiful at the wedding- everyone loved the look of the room. Even though they had a fire at their warehouse, they still came through with our linens, and no one but us knew anything- they were able to recreate what had been lost on short notice, and deliver everything on time and make it look great.

Everything there is brand new! Great equipment and great service!

Worst Rental Company EVER. We rented linens and chairs for our wedding reception from them. Jennifer Lewis is who I had to deal with. She doesn't take phone calls...ever. And when she does answer the phone she is extremely rude and unhelpful. I don't care how busy you are, customer service comes first! I was quoted a certain price in an email, then when I received the contract the price per chair was a dollar more. She explained that she answers a lot of questions everyday and must have gotten "confused." Had it been a verbal quote over the phone it would have been one thing, but it was written in black and white in an email and they should have honored the initial quote, but refused to do so. She constantly seems annoyed with any questions or requests. Her phone etiquette and tone is awful. I have the voicemails to prove it. WE picked up, set up, and returned the chairs ourselves. When we inquired about delivery, set up and breakdown they were less than willing to work with us, and the cost was outrageous...almost half as much as the rental cost. We returned the chairs on the Monday following the reception like we were supposed to. This company is clearly unorganized because I received yet ANOTHER snotty voicemail from Jennifer asking where our rental chairs and linens were…a week and a half AFTER they had been dropped off. I would definitely not recommend using them, or at least request that you do not work with Jennifer Lewis.

We recently had a wedding at a venue where we utilized the indoor and outdoor facilities. We decided to use a tent for the outside and have the dinner portion of our recption under the tent so we did not have to separate our guests. There are not too many options for rentals in the KC area so we opted to go with All Season's. My feelings here are mixed as the tent turned out beautiful and really added a special touch to our day. The customer service we recieved however I would have to give 1 star. The account manager we had to use (I would love to list her name but won't go there) was not great to work with. She was terrible at returning calls usually 3 to 4 days later if even at all. She took the information down in correctly, mis quoted me and did not respond to e-mails where I had corrected her with details. With a week before the wedding I was nervous about only the tent and this particular part of the wedding. I called to make sure everything was set only to get a return two days prior to my wedding. The delivery time was not what I had expected and the account manager was very rude to me and tried to put the blame back on myself. This was very frustrating to me as a Bride 2 days before my wedding and I have a vendor who should be poised in customer service who was very rude. She should have apologized and tried to make the situation corrected but instead her response to me was that it was already late in the day and she needed to get off the phone with me so she could try to fix "My mistake" I was so upset when I hung up the phone with her. She never did get the situation rectified. I will say however that the gentleman who delivered my tent made a point to deliver it early in the morning before my venue was even opened. he called me that morning and it set my nerves at ease. I was so happy to show up and have the tent set up and ready for me and my crew start decorating. Unfortunately due to one person my overall rating of this vendor is 2 stars. Thank you to the guys who worked so hard to set up our tent. And to the Account Rep, I hope you learn in future to have better customer service skills as I have to say you were the worst person I dealt with during the plannin of my wedding.

We rented a tent for our reception along with tables and chairs. They were great to work with.

Overall I was happy with my rentals. However we found the prices to be a little high. We had to downsize quite a few things to fit within our budget. The quality was great and the service wasn't bad either. Would highly recommend for services!

SO unimpressed! When I called, the woman was SO rude. We had about a 4-hour window on Saturday during which we would need the dance floor delivered, and she treated me like I was white trash for not having my venue ALL day Friday, until Monday. When my fiance and I went in to the shop in person, she was still so rude that we decided we would go somewhere else and pay more (to rent a dance floor) because we hated her so much. The other place ended up not having a dance floor available on our date, so we went with All-Seasons. TWO days before the wedding, they called and told us they didn't have enough pieces and we wouldn't get our dance floor. My fiance asked if they had a warehouse and told them to check again. They checked, said they had enough, and told us to pick it up as planned (we picked it up because they couldn't deliver it when we needed them to.) As they set it up, they still shorted us the 2 pieces they said they didn't have!!!!!! So basically, they lied to us when they said they found the pieces. Honestly, the missing 2 pieces aren't why we hate them so much, it was the horrible experience of working with Jennifer. Go anywhere else if you can, unless you want her telling you how horrible your venue is compared to what other brides have.

We would not recommend this company to future couples. Even though we booked six months in advance, sent them an itinerary at least a week prior to our wedding, and spoke to the company to double check time for set-up and pick-up they failed to arrive on time. After sitting at the church for two hours they finally showed up acting as if it was miscommunication and not their fault. Once they got there they didn't have the right tools or measurements and had to return to their headquarters. What was supposed to be an hour job turned into a five or six our job. Once they completed the job there were still things we had to go back ourselves and fix. The job looked rushed and put together carelessly. We would NOT recommend this company to future couples who are not willing to baby-sit a company.

We loved the chairs that we rented, but the service was lacking a little. The delivery truck had a blowout on the way to delivering our chairs which made them almost 2 hours late. Then they showed up 30 minutes early to pick up the chairs and the wedding had justed finished up and they were ready to get the chairs and go.

We had our ceremony in Union Station and used All-Seasons for our chairs and decor. They took simple, yet elegant, black and ivory fabrics and made us a beautiful backdrop for the alter and even an enterance into the ceremony area. They made a very public place seem very intimate. The service was great, the quality was excellent, but it is a bit pricey. I would recommend them.

They delivered earlier than expected. We didn't have anybody at the reception site yet. The chairs were dirty and rusted, very gross looking. The price was alright, but not after seeing the quality, plus we took down and set-up everything ourselves.