Marriott Syracuse Downtown

l thanks to them!

to answer any questions and accommodate any special requests we had. Sharon served us on the evening of our wedding and was such a sweetheart. She made sure we had time to sit and eat and boxed up some food for us to go. All of the food at our reception was PHENOMENAL. We still talk about wanting to go back for the food, it was so good! We highly recommend the Marriott! You cannot go wrong with booking them for your special day!

. Anissa was the wedding Angel and my daughter, myself and our family could not have gone through this process without her. When we first met her, she was kind, warm, even-keeled and extremely professional. Little did we know that throughout the year of planning the wedding, she would start to feel like family to us. Her knowledge about weddings and the hospitality industry is unmatched. Anissa was there for us every step of the way, being the guiding light we always needed. She constantly offered us advice and recommendations, which was exactly what we needed since we did not live in Syracuse. The weeks leading up to the wedding, I must have her called 2-3 times every day and she always answered the phone with warmth and talked to me as long as I needed. This took an immense amount of stress off my daughter (and myself) because she was always so reassuring. Anissa was always one step ahead and even though I am sure she had hundreds of other events going on, you would never know it. Her demeanor was always positive. As if she wasn’t great enough, the day of the wedding we had the banquet manager, Sharon. Sharon instantly made me feel like I was her best friend. Within seconds of meeting her, she hugged my daughter and I and it was then, we knew we were going to have the best wedding day. Anissa executed the on-site ceremony flawlessly and set up all of the decor exactly how we wanted it. Her and Sharon’s attention to detail was exquisite, when we walked into the room we all cried and could not have been happier!!!! Sharon was constantly by our side, making sure we had everything we needed (and always made sure my son in law had a drink in hand). Her laughter and happiness the evening of our wedding made it impossible to not have the most amazing wedding night. The food was wonderful, our guests could not stop talking about it! They tell you that wedding planning is not easy and is stressful, but with this team of professionals at the Marriott, you will never have to worry. We have had friends who had their reception here and Anissa and Sharon were two of the most highly recommended wedding planners and banquet supervisors. Have your wedding at the Marriott, ask for them and you will understand why! Anissa is the best of the best and again, both families cannot thank her enough for her endless hard work on making my daughter’s wedding day a day she will cherish forever. Anissa and Sharon are irreplaceable and deserve all the recognition in the world! Thank you again to the Marriott Syracuse Downtown!

our coordinator Anissa Quilty. She was ready for anything and everything we threw her way! She helped with all our questions as we started digging into the planning process and helped to answer questions we were getting from our outside vendors. Anissa also helped us to get our room block set up and get the Hotel Syracuse Suite reserved for our Bridal Party. About 4 months before our wedding, Anissa got a promotion (yay!) and helped to provide an easy transition to our new coordinator, Kayla Sawyer. Kayla was truly amazing to work with! I was an extremely organized and detailed Bride, and I knew exactly how I wanted our wedding day to look. Kayla was ready for the challenge of helping us achieve the vision that we had. She was always ready for our questions and answered them quickly, if she didn't have the answer, she knew who to go to for help! Kayla helped to bring all our little details and ideas to life. We wanted a classic wedding, but we didn't want to be traditional, and Kayla completely understood that vision. Kayla met us in the lobby when we arrived at the hotel on Friday of our Wedding Weekend and helped to get everyone checked into their rooms and get all our belongings onto luggage carts. From the moment we arrived at the hotel, Kayla was attentive to all our wants and needs and made us feel special. She checked in on our parents and Bridal Party too. We also brought in a day-of-coordinator and Kayla very quickly approached her to go over any last-minute details or plans and they stayed in contact for the duration of our wedding weekend. On Saturday morning, Kayla got right into setting up all our decor (and there was a lot of it!). I provided Kayla with a detailed list along with a few pictures of how I wanted things set-up, and she executed everything perfectly. Everything was exactly how I wanted it to be, and she even found the perfect places for our miscellaneous items that didn’t really have a “home.” Sharon was working seamlessly with Kayla throughout the entire night. She was there to make sure our guests were happy, well fed and hydrated. She helped to put the finishing touches on the tables and made sure to check in with us and our parents during our cocktail hour and reception. Now, let's talk food! It was the best food I've ever had at a wedding. Hands down! Our guests are still telling us how great their meals were. The cocktail hour hors d'oeuvres were unmatched! The shrimp cocktail display that we added on was to die for! I highly recommend splurging on that if you can. Your guests won’t forget it! The wait staff and bartenders were shining stars! Mandy was waiting on our head table (we met her at our tasting and requested her for our reception) and I am so grateful for her. She was consistently (but not annoyingly) checking in on us, making sure we had enough food, refreshing our cocktails and so much more. You could really tell she cared about helping us have a perfect night. I promise you won’t regret having your wedding at Marriott Syracuse Downtown. The Grand Ballroom is unlike anything you will find anywhere in the Syracuse area and the amount of beauty and history the hotel holds makes for a really unique venue.

s were just a small part of what made our day so perfect. We worked with Anissa who from our first meeting saw our vision and understood exactly what we wanted. She was so incredibly accommodating from floor plans to signature drinks to working with outside vendors and any special request we had. She never hesitated and always found a way to make our vision work. On the day of the wedding we didn’t have to worry about a thing. Anissa and her team had everything organized and ready to go. The coordination on her behalf were outstanding. One of the best perks of the Grand Ballroom was the bridal suite that we got to use to get ready. We were able to order food and drinks for the bridal party right to the room which made everything easier. The food here, and during the reception were phenomenal. We chose the Platinum Package and it was worth every penny. The passed hor d’oeuvres, the stations, and plated meals were to die for. Our guests still talk about how lovely their meals were. As if Anissa wasn’t great enough, she also brought along Sharon who made sure we had anything and everything we needed during the reception. Sharon would refill our drinks, have a plate of each hor d’oeuvre for us to try (because, let’s face it, who has time to grab those during cocktail hour), packed up our meals to have delivered to our room, and also doted on our parents and any need they may have had. We are so appreciative of everything Sharon did for us to make our night special and care-free. We cannot recommend The Marriott Downtown Syracuse enough. If you are looking for a beautiful, elegant and easy to work with venue, this is the place for you. We wouldn’t change a thing, and given the chance to plan a wedding again, we would pick The Marriott each and every time.

stions and made me feel so much less stressed throughout the process. On the wedding day, everything was perfect. Everyone at the venue made sure that our day ran smoothly and made sure that we were having a perfect day. I brought A LOT of decor with me and the next morning it was meticulously packed up and loaded into my car for me! Overall, everyone at the Marriott went above and beyond. It is the absolute best wedding venue in Syracuse!

ng. Our wedding coordinator, Kayla went above and beyond to make sure every single detail of our day was perfect. On the day of, she checked in frequently, answered all my questions, and made sure we stuck to the timeline. All of our guests had a great time and loved the food too. Thank you again to everyone at the Marriott Syracuse Downtown- you made our day absolutely unforgettable!

was absolutely amazing. We hit a few road bumps due to COVID, and had to reschedule our original wedding date. The team here was beyond accommodating, doing everything they possibly could to ensure we had the magical wedding day we always imagined. Our planners (specifically Lindsey and Anissa) were total rockstars - they responded to every last one of my frantic emails immediately, and were my lifelines during any and all wedding planning needs. Beyond this stellar customer service, the day in itself was a dream. From getting ready in the gorgeous rotunda suite, to our after party at Shaughnessy's, I couldn't have imagined a better day.

e the day over and over again. Anissa was quick to respond to emails even on the day of and helped execute my entire vision.

tentive throughout the wedding process of planning and leading up to and through the day. The professionalism was consistent throughout the day and planning process, and everyone quickly became our wedding friends. :) We enjoyed the hotel immensely and we had flexibility with planning the menu and the food tasting, as well as including a brunch for our guests. The food was delicious and the room is beautiful. Additionally, we loved the staff and the venue is stunning. We used the grand ballroom and the views of the mountain were indescribable. The rates were reasonable for 150 people as well and the venue was spacious and accommodating with COVID circumstances. Planning a wedding during COVID can be stressful, but the staff was very communicative and helpful in navigating the ever-changing circumstances, leading to comfort for all. We are so happy with our decision and cannot say enough positive, wonderful reviews about the hotel! We hope you consider this venue; you will not be disappointed!

e the venue, met our event coordinator and then she was promoted early in the process so we were appointed a new coordinator. But our new coordinator, Jenn, was very good. She answered all our questions quickly and did everything that we asked of her. She worked up until the moment our event started to make sure everything was just as we asked, even taking last minute requests the day of the wedding. We then met Sharon as our evening went on to help us continue the evening. Sharon made sure our evening went seamlessly, which it did. She was so kind to my family, my husband, myself, and all of our guests. She even made the effort to bring extra dessert down to the after party at the bar downstairs which all of my guests obviously loved. We thank the Marriott, Jenn, and Sharon for everything they did for us and highly recommend them for your wedding.

ith us every step of the way and was so accommodating with every request we had! The day of our wedding we were running behind schedule with pictures and Anissa stepped in and extended the cocktail hour! The entire night was perfect and Anissa even upgraded our room to the presidential suite! The staff took care of all clean up and even put all of our floral centerpieces in a walk in fridge so we were able to grab them the next morning! THANK YOU FOR MAKING OUR DAY A DREAM!

keting myself I was a bit picky you could say. A few of our friends had attended weddings at the Marriott Syracuse Downtown, but we had yet been able to attend a wedding here ourselves. Once we met with Lindsay, I knew this was the ONLY option. The ballrooms and facility as a whole are absolutely STUNNING. But the fact that everything was already on site, it made what could have been a very stressful weekend to a seamless one. Everything from parking, transportation, hotel options, the bridal suite, and after-party location was a one-stop-shop. As soon as we started the whole planning process our event coordinator, Anissa, was super friendly, extremely organized, and BEYOND helpful with every detail/question/need we requested from her. You spend A LOT of time meeting and discussing your dream wedding with these people, it always helps to have someone who genuinely cares about you as a couple. We were so lucky to have her help us with our big day! The day of was executed perfectly by the team, even though we were running behind. Shout out to Sharon, the Assistant Banquet Manager, who even hand-delivered cocktail apps to me in the bridal suite (per my request) and made sure my husband had a beer-in-hand the whole night (yes, these little things are important when you have 200 people trying to talk to you non-stop lol)! Lindsay and Anissa, we're so helpful when it came to selecting our menu and accommodating our guest's dietary restrictions and bar options. Everyone won't stop raving about how great the dinner and dessert bar was, even our vegan and vegetarian guests loved them! Our décor was set-up absolutely perfectly, even better than I had envisioned! I was so impressed with Anissa and her ability to work with our vendors (even Otto the Orange) to coordinate drop-off and set-up times. Anissa even went the extra step to moving our guestbook and card box from cocktail hour to the bar during the wedding in case people missed it. At the end of the night, the hotel staff handled all of the flowers and decorations and even helped us donate them to another event happening in the ballroom downstairs the following day. I cannot recommend having your wedding here enough. The entire staff was professional, accommodating, and felt like they even became our extended family. It will forever be a place that my husband, family, and friends will cherish forever. Thank you all so very much!

hey normally do - moved the bar by the dance floor to the backside of the room where there's normally tables - they didn't even bat an eye. The food was insanely delicious, they helped some of our vendors (Glazed and Confused) get desserts laid out. Yes, we had donuts along with the desserts that came in our room package. Our suite after the reception was bigger than out apartment and made it difficult to leave. They even helped me 'ice' my best man by serving him said 'ice' on a silver dinner platter. Rope in ShowTime the band and this was not only a unforgettable night for us, but for our family and friends too!

d, the bartenders, and the staff that hopped off the elevator so we could enjoy our time together.

wonderful, fast, and personable and food was excellent. Our guests raved about the beautiful venue and service. We can't speak highly enough about our experience at the Marriott!

e not alone in completing them. You have a team of experienced professionals behind you, being a guiding hand when you need it and a sounding board when you're feeling uncertain. Anissa was there for us every step of our journey, sharing her experiences and answering questions incredibly quickly. She was able to recommend extremely talented local vendors which was a huge help given that we were planning the wedding from Boston. Our wedding day was executed perfectly by the team, including both our ceremony and reception in the Grand Ballroom. The food and drink menus offer a wide variety which was great for a large party with a blend of preferences and allergies. Even our vegan and vegetarian guests loved their dinners! At the end of the night, our guests were able to take the elevators to their rooms and the hotel staff handled the overnight storage of our flowers and decorations. Being able to have our ceremony and reception in the same hotel where many of our guests were staying added a great deal of simplicity to the weekend as well. The Marriott Syracuse Downtown lays an outstanding foundation for the rest of your wedding planning and does not disappoint. The moment you walk into the ballroom and stand beneath the historic chandeliers, you'll never want to leave.

ually got to eat and drink, but set up and take down was executed like clockwork and picking up our decorations and other items the next day required zero effort. The night was perfect, but a no hassle day after was the icing on the cake! Thank you!

, and accommodating. The event staff went above and beyond as well. They took care of any dietary restrictions and were so warm and welcoming. My guests loved the food and the Persian terrace looked so beautiful. I wholeheartedly recommend this stunning venue.

ton of stress off of me especially on the week leading up to the big day. The day of, Sharon was so perfect- even with our 34 person massive wedding party! Our guests couldn't stop telling us how impressed they were and we couldn't have been happier. I even got to see a sneak peek of the reception set up before my guests entered. Thank you so much!

Grand Ballroom in September--I WAS THRILLED!! We lived in VT at the time, so my mom did the initial walk through with Lindsey (who is absolutely phenomenal.) She's so thoughtful and kind, very well organized, and she really knows the business. From that moment forward, we had a blast planning the big day with Lindsey. She helped us with anything (big or small) and she made it sooo much fun! I didn't feel stressed at all during the planning process or on our wedding day. The staff at the hotel were all so kind, especially Sharon who took care of everything we needed--she made sure we had food, drinks, and is one of the sweetest people you'll ever meet! All of our guests had a total blast, complimenting the food, the drinks, and the overall flow of the venue. This venue is everything you could ever want on your wedding day. Not only is it gorgeous, but the staff involved do everything they can to make sure you are relaxed, having fun, & that your day is perfect. HANDS DOWN, THE BEST PLACE FOR A RECEPTION IN 'CUSE!

er thought we wanted and totally out of our budget. We thought - it’s too extravagant. But we met Lindsey and she was fantastic. We almost weren’t going to book this venue (because it was out of our budget) until we finally decided - let’s just do it. Lindsey was able to work with our budget and I’m so happy she contacted us again! It is a gorgeous venue and you really don’t have to do much else in terms of decor. I had MANY specific requests and questions and the staff was able to help each step of the way. The staff made it extremely easy - and this allowed me and my bridesmaids (the groom and his groomsmen too of course) to sit back and relax before the wedding without fretting about set up or take down and I think I that was the best part. We didn’t have to do a thing the day of other than get ready, take photos, and have fun. Sharon was fantastic to work with though and we loved her! The hotel and staff were so accommodating and attentive. The night turned out beautifully and even more amazing than we imagined. The only downside to having our wedding at the hotel was the wedding crashers, but we still had an amazing time. In 50 years, if we were to renew our vows, we would have the party here again. Thank you Marriott Syracuse Downtown. It was definitely an unforgettable night.

grand ballroom. I highly recommend this venue!

rn you, as soon as you walk in, you are sold. The building is beautiful and the staff is accommodating. We emailed them the next day and said SOLD! We were then placed with Emily as our wedding coordinator, and she was SPECTACULAR. I absolutely loved working with her. She handled all of the details for us, I did not lift a single finger the day of and my wedding was more amazing than I could have imagined. People are still talking about how "elegant" the venue was. But that doesn't mean it wasn't a hell of a good time either. You get an extra hour of reception here and that included an open bar in the price. GET MARRIED HERE. You won't regret it. From the staff involved in the wedding itself (shout out to Sharon and Mandy too who helped during the reception) to even how friendly and helpful the valet was. Everyone loved it here, your guests will be so impressed and so will you, your money will be well spent. Trust me on this one. Love you Marriot!

a better day or venue. Emily lent her expertise at every step of the way and helped to keep us on track with our planning. She was always there to answer any questions we had and to provide invaluable advice when we were not sure. Emily also worked well with our other vendors which helped us in coordinating everything the day of our event. The staff the day of was accommodating and incredible and our guests had nothing but rave reviews about our reception. The attention to detail the day of our wedding was incredible and enabled my husband and I to enjoy our big day. From beginning to end, and we were sad to have it end, we had nothing but a positive experience. We would highly recommend the Marriott Syracuse Downtown for your wedding.