Martin's Barn on Knob Creek

My fiancé and I were instantly excited when we toured this venue. I have been wanting to see it since I saw it online a few months ago. To see it in person felt like a dream and we could instantly plan everything from the second we arrived. It is absolutely gorgeous! However, our experience with the owner has been horrible. We were told that the venue tends to book up quickly so our time to finalize venues was shortening. After we got home and talked over everything we wanted more information on the venue and what was included with the $6500 and what was not/ what could be rented. The owner, Aimee Martin responded to my text message and said she would send us an email. Since then I have not received any email or response regarding my inquiry. I called on Friday 7/19 and spoke with her and she said they just got back from vacation and that she’s been busy with her kids etc. She also said that she would send me an email by the end of the day and if not, by the end of the weekend. By Sunday, I have not received anything and when I called there was no answer and the voicemail was full. I called again Monday 7/22 and she answered. She said she just got back to her office and will send me the email shortly and asked if I had any other questions. Thinking that I would finally receive something, I did not. I’m completely disappointed with how uncommunicative the owner is and how upsetting it is to consistently reach out to a venue we really liked. I am completely understanding when it comes to not trying to work when on vacation, but at least let me know in advance that way I would not feel discouraged when I don’t receive any response. When I spoke with the owner of another venue, she continuously messaged me and even informed me that she would be out of office for vacation. Little things like that go a long way and communication is a major contributor to a business. The final thing that upset me was how quick she was to respond to my text about us no longer was wanting to book with her. There was no apology for her lack of response or explanation for her not sending the information we asked for. This venue is beautiful, chic, and was one that we highly considered to be our choice for our big day. However, given there is a lack of communication and professionalism- we do not feel as if this is taken seriously and it truly breaks my heart. As a result, we will not be spending our money here.