Martin's West Martin's Caterers

belonging to the bridal party out of the locked bridal room where the bridal party cannot receive a key for, leading to theft; (2) the management didn't try to locate me to coordinate what needed to happen or people I had to meet with before the ceremony started, leading to some things to start falling behind; (3) the person introducing the bridal party had a very strong smell of cigarette smoke and didn't ask for help in pronunciation of the names of my bridal party beforehand, leading to mispronunciation of at least 3 names; (4) the place didn't allow my wedding planner Teresa to talk to my husband and only the higher up to exchange very little words with him when he went to pick up our belongings after the wedding, making my husband feel very unwelcome. On the positive, Martin's West did try to make up for the 1.5 hour loss by extending the party by half an hour and try to rearrange some of the order of events to help make good use of the time. I would like to give a 2.5, but end up giving a 2 since it's just not possible for me to give a 3 (pretty good).

now I needed worked out. On the day of the wedding, Melba (Melva?) Brown was so awesome and patient with my wedding party and our needs. Cindy was also a person who was so very helpful with our rehearsal and day-of details. These two were so relaxed and such great leaders, running my wedding was like a natural, second nature to them. They are so good at their jobs! The food was awesome, the decor was awesome, and my guests are still talking about how nice it all was. The only thing on the day of the wedding was that during my vows, I could hear music from the party going on in the next room. However, that really didn't make my wedding any less great. Martin's knows weddings!!!

lanners some how messed up the details of my wedding at the last minute. The songs, favors, centerpieces, and details. We thought we fixed it all at the rehearsal. On the day of the wedding, my husband had to run around with them to figure out where all my center pieces were. So during the ceremony all you heard was the banging around in the back behind the curtain because their workers were trying to set up my centerpieces during our vows. How romantic right? The staff also would take our guests drinks and food before they were done with them, as long as it was sitting on the table it was fair game. The staff found a way to be in all of our pictures during the reception. One server even asked a guest if she were pregnant, some people just have a little extra cushion! The wedding coordinator not only confused the entire bridal party during the rehearsal, but screwed up many things on the day of. He rushed us through picture time with our photographer, and rushed through many of the events of the wedding, like first dance and cake cutting. And because he was trying to do something special for us, so the manager tells us, he had the DJ mess up our last song. I am so aggravated and disappointed with Martins Catering. I have spoken to the manager several times over the past few month and nothing has been done to make up for the horrible day they turned my wedding into. I would not recommend this place!

me. They did everything they could to make my day perfect and I loved it. My coordinator was Diane, and she was great. I cant remember the names of my day-of assistants, but there was one for me and one for my husband and they made it easy.

el welcomed from the beginning. She was so accommodating and worked with us for our specific plans. We had the most AMAZING wedding. Karen could not be there but Michelle was just as fantastic and looked after myself and my husband throughout the night. Franklin gets an MVP as he got the crowd going from the introductions and continued that energy throughout the evening. We could not be more pleased with them. Loved the little surprises here and there throughout the night. All my guests came up to us and said it was one of the best weddings they have been through. Bonus was they wrapped up my dinner (that I barely ate) and gave my husband another whole dinner too. We ate that the day after for lunch. If you want a reception site that has great service, quality and picking out specific plans - Martin's Valley Mansion is for you!

Also, the dessert table was really cool. The guests were really impressed when the room divider came up to reveal a huge dessert display.

and couldn't get the words out! Demetria and Amax, make sure the night of went smoothly!! I never had to search for anything or wonder what was going to happen next! The food, was perfect. We had filet and crab cake. To be compeltely honest, I was a little worried about the filets being over cooked, undercooked, or just not good. Boy was I compeltely wrong! Everything was cooked to perfection! They even offered seconds which blew everyone away! Bartenders... AMAZING!! Nothing else to say! This is defintly a one stop shop!! Will be using Martin's again when planning an event!!

owed I would of loved to of done more with the fairytale theme but for what we had, I was very please with how they had everything set up. If anyone is looking to book a venue for a special occasion, Martin's West is the way to go. Be sure to ask for Alison Schwartz. She is on the ball with everything that she had to do to make sure everything for me flowed smoothly.

for the money and everything turned out wonderful.

a drink or anything and kept us up to date on anything we needed to know. They were friendly and so helpful. The room was stunning as well.

st of the evening. 4. Announcements and events went smoothly. 5. Our original point of contact with Martins when we signed the contract left a few months into the process and we were given another consultant who said she would be with us through the whole thing - except she was not present at the wedding and we had NO idea until the rehearsal. That did not make me feel comfortable, but in the end everything worked out. 6. There was some trouble moving guests from the ceremony to the reception space, and no staff seemed to be helping the herd. 7. Bartenders did not seem very experienced, but made up for it by being generous with the liquor.

hrough the process, both Kitty and Kathy were extremely helpful. On the night of our wedding, all members of the staff were friendly, knowledgeable and extremely helpful!

everyone feel good about sharing in our special day.

a ton of compliments) and the price was just right for our budget. To boot, the hall was very pretty!! I would highly recommend considering them for your wedding without a doubt...

the wedding were so nice and very helpful. I wish I could remember the names of the announcer and the nice lady that followed me around for the day, they were the best too. Everyone was super friendly and as soon as you asked for something it was there within minutes. Everyone that came to the wedding raved about the location, food, and service too! I had the most stress free day and I don't think it would have been the same had I used another location. I literally recommend them to everyone I know that is getting married and would do it again in a heartbeat! I also used their DJ recommendation and cake provider. My only two complaints are with the DJ because he was late, however Martin's staff made sure there was communication between them and the DJ so they knew where he was and he set up within minutes. The second complaint with that is the staff wouldnt tell me why we were being delayed only that there was an issue. I understand that they were trying to keep me calm however it just irritated me more than it kept me calm because I was fine regardless. However I wouldn't let that discourage anyone from looking at this location because it was completely understandable and only delayed the wedding from starting by 10 minutes. :)

ble entree meal, and wedding cake in a gorgeous banquet room with a breath-taking chandelier, wedding coordinator, and MC for the starting price at every other venue. Everything came out so elegant, so delicious, and was SO easy on the bride and groom. They are so incredibly organized and professional there. They clearly know what they are doing. Highly recommend the salmon entree!!

seamless, took care of us, high attention to detail and making us know we were in good hands! Let's also mention the AMAZINGly delicious food that we got many compliments on. I was hesitant about doing a buffet, but SO glad we did! And always get the crab cakes weather you go with buffet or seated meal! We had a tuxedo cake with a caramel flavored filling and got many compliments. The DJ (DJDELIGHTS) was also awesome! They played all the songs we wanted and kept the dance floor busy! I really could go on. A wonderful deal for the money! I highly recommend Martin's. I live two hours away and it was worth all the hassle that went along with that travel to and fro :)

s branch of Martin's was going to be closing shortly after our wedding date. The event planner was hard to get a hold of since they had already moved her to another branch and finalizing little details was an extremely hard task. The general manager at the actual Walkersville branch, John, was GREAT to work with and I have nothing but great things to say about him. The staff at the reception did a fantastic job and were very professional and on top of everything. I heard from my guests that the food was amazing (although, they were not allowed to eat crap soup during the cocktail hour ;) ) and I believe all in all, they did a good job. I would recommend their other locations to other brides because their sites are beautiful. I also recommend the chair covers, they are worth the extra money and made it look very classy. We had a great time and ate good food and they have some of the best prices around. It is a shame that I had to deal with a couple of setbacks with the event planner or I would have given more stars.

happen just the way we wanted it. We didn't have to worry about a thing when we arrived at the reception!

heck, parking...everything was great.