MCR Design Group

and my groomsmen were getting ready there. I walked in and was blown away by the design. Brian put together the flower and table arrangement and John handled our lighting. We, on numerous occasions, changed things, suggested new ideas. They were so easy to work with. We would 10/10 work with MCR and their team again. Thank you Brian and John!

ined it would. We received so many compliments on the bouquets specifically. I would have given this vendor a much higher rating because I was so pleased with he service. However, I cannot ignore and must advise that they were initially very slow to respond and took 2 and half months to get me an invoice. This was very stressful and caused me to question if they would deliver, which is not a good feeling while trying to plan a wedding. They did advise that they were slammed with all the covid weddings working sometimes 18 hour days. I'm human and I feel for them. The timing also corresponded with other reviews in the past year where people expressed issues with response time. I will say though they got more responsive as the date got closer and wedding season slowed down. I would ultimately recommend you hire them, but I do hope they hire some more staff themselves to help them for 2022. Ultimately I huge thank you to Brian and the team for their hard work and bringing our wedding vision to life. We had an amazing night.

able to fulfil their commitment. MCR came to the rescue. I sent them some photos of what I was thinking and set my expectations pretty low given how little time they had. They completely nailed it. The arbor was insanely beautiful. Bouquets were perfect. Everything was perfect. You would have thought that we spent months going over every detail. I have no idea how they did it, but I am beyond grateful. I can't thank you enough.

ect for this day. I absolutely loved how even if there was the tiniest issue or inconvenience, Brian personally would call and reach out to me with a plan and had it completely resolved. MCR provided the centerpieces, bouquet and floral arrangements for the bridal party, and other floral for my ceremony and cocktail hour. I can truly not express that initial feeling when I walked into my venue and saw how breathtaking everything looked! Thank you MCR for making our special day such a dream come true!

amazing is an understatement. They were very responsive through emails, and John and Brian were AMAZING to work with. (Made some last minute changes for me without hesitation) Did I mention all of that was wrapped in one payment? I did not have to worry about 5 deposits.. just 1! I can't tell you how many compliments I received for my wedding, and I owe it all to them. It was worth EVERY penny. I can also relive every moment through my beautiful wedding photos and videos. This crew is awesome! So much love to them! Xo

ue to work with, but they enhanced its beauty and made it look like a dream. Every step of the way was a breeze- our consultation with Brian was amazing, as he had some ideas laid out, and took our feedback into consideration. They worked with my many pinterest boards and really understood the vibe we wanted, but made it personal to us. They made me a floral headpiece and it was stunning- I felt like a princess all day long. Lastly, they assigned DJ Marquis, and he was also amazing to work with. The team they have put together over at MCR are competent, professional, fun, kind, amazing, and I couldn't recommend them more to make your big day that much more special!

ding during COVID & without John & Brian of MCR our wedding would not have happened. John went above & beyond to make us feel confident in our wedding day despite every thing happening around us & in finding an emergency alternate wedding venue that was outdoors. John Phillips & MCR are amazing & their work is 110%. If you need someone you know you can count on for your wedding day it is absolutely John & his team!

e our wedding at Woodloch Pines (and it was from their suggested vendor list, that we found MCR). From the beginning, our wedding was going to be weird and untraditional. We wanted to get married on Halloween. I wanted a haunted forest theme. (Like a moody, glowing blue/green Lothlórien forest from Lord of the Rings.) And spoiler alert, they NAILED it! But what blows me away the most, is how both John and Brian quite literally moved heaven and earth to make sure our wedding was beautiful despite these turbulent times. Due to Covid, our venue changed THREE TIMES! We jumped from Woodloch, PA - to a garden in Queens, NY - To finally, a venue in Long Island that was able to safely accommodate 50 guests. I was NOT satisfied with any local NY decorators. They paled in comparison to what I have seen from MCR. I knew the wedding would be a flop if I went with a new decorator. Not only did Brian "get" my vision, but we had already spent hours on Zoom meetings with John, who was an absolute delight to work with. He said to us, multiple times: "whatever you need, we'll take care of it." He really was the most calming presence in our stormy sea of planning chaos. NOTHING that happened on our end seemed to ruffle MCR's feathers. They rolled with every punch, practically unfazed. They stuck with us through everything. They worked with all our venue changes and budget changes. They are so professional, so prepared, and SO GOOD! You could probably ask MCR to decorate your event on top of an active volcano and they would pull it off and make it GORGEOUS! Our wedding guests were in awe when they walked into the main ballroom. It was straight out of a fantasy film. It could not have been more perfect. I also got so many compliments on my bouquet (which was moody, not too flowery- kind of spooky, but still beautiful!!) We tasked MCR with setting up a lot of our own DIY decorations too. (We bought our own pumpkins and glass jars to use for candle votives) and they made everything look as if it belonged there. My "dream" was to feel like an elf/fairy queen in an enchanted forest, and it was 110% achieved! And I know that no matter the venue, no matter the date, no matter what pandemic is going on in the world- MCR can make your dream come to life. I wish I could married all over again, just to be in the same room as MCR's decorations again. It was my dream come true.

nd will exceed your expectations! Highly recommend.

erything up perfectly! So perfect that everyone was asking who decorated. I definitely will be using MCR in the future.

entire process. They were accommodating, insightful, and always available! Our day turned out to be absolutely beautiful! Thank you So much!

te and elected not to reschedule our reception. We received a full refund from every vendor (including our venue)...except MCR. At first, MCR claimed that we were entitled to zero refund since we “canceled our event” (it was actually banned by a worldwide pandemic). After speaking to their attorney, the position changed and MCR agreed we would be eligible for a refund minus the $1,000 deposit. This was not our position but we reluctantly agreed just to end the “negotiation” process with the company’s owner - John Phillips - who we found to be extremely unsympathetic to our situation. A week later, we contacted John about our refund and he redirected us to his attorney. The attorney informed us that MCRs NEW position was that we would only receive our refund if we signed a non disclosure agreement stating that we would be fined $5,000 for every time we spoke negatively about our experience, whether online or even verbally. We obviously declined to sign that document and are now forced to file a claim in civil court to receive our refund. However, it is important to me to warn other brides against working with this company. Dealing with planning a wedding is stressful enough, especially during Covid. You should be able to trust your vendors. MCR only added to our stress and made the trauma of having our wedding canceled worse. We had two half hour meetings with this company during our planning process, and now we are out all our money for an event that never happened. Maybe things would have looked beautiful the day of - I don’t know because we never got there. But even if we did, it would have not been worth dealing with this company. Please please please search elsewhere & do not make the same mistake I did!

ttentive they were to our needs and working with us through everything that has been going on. We had a very small ceremony on May 16, 2020. Our flowers were STUNNING. I loved every part of them!!! There was so much detail and they were exactly how we envisioned them. They were also great to work with staying within our budget!

ell-done table/centerpiece set ups. After seeing their quality of work, we reached out to have a planning conversation. We first worked with Brian on coordinating a consultation. We then worked with John the owner on the estimating process along with their day of staff for the wedding itself. Below we listed out a few pros/cons starting with when we first worked with them through the end. Pros: • Brian was a pleasure to work with. He had a great eye for decorations and wedding designs • The warehouse and breadth of options to use in your wedding was quite large. If you can think it, MCR can make it • The overall product was beautiful. From centerpieces to corsages every aspect of the design elements were fantastic (besides the bridal bouquet) Cons: • Brian was unable to share any prices during the consultation • All correspondence took longer than quoted, even after follow-ups • During phone calls with the owner, every concern I (the bride) would bring up were pushed aside and felt ignored. When I would email him, his email response was always addressed to my husband with a “sir” somewhere within the email • Poor communication between Brian (planner) and John (Owner) • Late to pre ceremony pictures with all of the floral • Missing floral items • The bridal bouquet was only slightly larger than the bridesmaid’s bouquets and not made the way it was described in the invoice (family had to remake) • Centerpieces were missing a planned element (venue had to help fix) • One centerpiece built incorrectly and fell • Overall day of employees were very disrespectful Overall, we felt like because our wedding bill wasn’t large enough to MCR which meant we weren’t worth their time. Given the above cons, John did work with us to come to a resolution we were both happy with.

and Brian made it so easy to plan our decor from out of town and they had the best ideas to make our vision come to life. Two days before our wedding we realized we did not have up-lighting for the reception and I was able to text Brian and he immediately got it for us. We could not be more grateful for the team at MCR for their hard work and talent! We highly recommend them!

o work with and made my vision come to life. The table arrangements and large floral centerpiece on the place card table was exquisite and a number of guest commented on how beautiful everything looked throughout the evening and the pictures/video look absolutely amazing. John was also extremely helpful and worked within our budget. I would recommend them to others planning their wedding or any other large event- you won’t be disappointed.

at all of our options were. We ended up hiring MCR for pipe and draping and for a gorgeous wooden bar and bar back. We were blown away with both of these selections! The pipe and draping was done very well and blended in with the room looking spectacular. The bar and bar back added another dimension to our venue. Once we booked them, they took care of everything. John and his crew setup and broke it down without any issues. I can not recommend working with them enough! Thank you MCR and John for your contribution and helping make our day perfect!

d our ballroom into something magical. Would definitely recommend!!!

a wedding that size. I found MCR at a bridal show and knew they would be perfect for what we needed. We rented tables, chairs, table settings, dessert tables, cocktail tables, tent chandeliers, and I’m sure I’m forgetting a million other things. We also used them for florals, which included centerpieces, bridal party bouquets, and the most magical floral arrangement for our ceremony trellis. Additionally, MCR organized the tent rentals through another company for us. John and his crew were so easy to work with from start to finish. I met with them to discuss what we wanted and showed them pictures as examples. They took our ideas and put their own twist on it and it was more than we could have imagined. We are still getting compliments from the guests about how beautiful everything was. The night before the wedding we decided we wanted another tent, we called MCR and within an hour had a new tent set up. Their crew was flawless, they set up and took everything down without any issues. Most importantly, they made wedding planning less stressful for me because I knew no matter what they did it wouldn’t be anything less than perfect. I highly recommend them for all of your wedding needs !

a wedding that size. I found MCR at a bridal show and knew they would be perfect for what we needed. We rented tables, chairs, table settings, dessert tables, cocktail tables, tent chandeliers, and I’m sure I’m forgetting a million other things. We also used them for florals, which included centerpieces, bridal party bouquets, and the most magical floral arrangement for our ceremony trellis. Additionally, MCR organized the tent rentals through another company for us. John and his crew were so easy to work with from start to finish. I met with them to discuss what we wanted and showed them pictures as examples. They took our ideas and put their own twist on it and it was more than we could have imagined. We are still getting compliments from the guests about how beautiful everything was. The night before the wedding we decided we wanted another tent, we called MCR and within an hour had a new tent set up. Their crew was flawless, they set up and took everything down without any issues. Most importantly, they made wedding planning less stressful for me because I knew no matter what they did it wouldn’t be anything less than perfect. I highly recommend them for all of your wedding needs !

called me to tell me change of plans to my description of my outside tent wedding two days before my wedding day. I called John crying that I have to change my tent details outside to now inside and if we can make that happen. He right away said yes and calmed me down. I sent John one photo and that was all I needed to do. I didn’t see the wedding venue until the wedding day and he blew me and my whole family away on the decor and details to my ceremony and reception. John is amazing at what he does and made my wedding dream come true Cale

d even better than I expected it could! John met with me numerous times and even set out a display table so that I could see how everything looked together. He allowed me to chose what I wanted, but also offered advice/suggestions on what might look best. They have a HUGE variety of items with so many different themes. There was one item in particular that I was hoping to find that he did not have and he offered to try to get it. I highly recommend them as a designer!

thly. Our music requests were mixed into the night and special moments were carefully orchestrated and executed quite well. Thanks Ryan!

t 900 as a venue (and the owners, not MRC) is AMAZING This review reads similarly to a 1 star review further down the page. John seemed very on it in the beginning but would not answer questions or follow up with “TBD ill let you know” and not follow up. Things like is there a bridal suite, is there somewhere for kegs, etc. Things we need to know more than a week before the wedding before hiring other services (hair/makeup) or buying alcohol. After a few back and forths to say “look, yes or no we need to move forward” I would then get a straight answer, sometimes inaccurate - their was no bridal suite on the 2nd floor for Erica's hair and makeup. At one point we sent our seating chart over and both John and his second in command were befuddled by excel and told us we need to upcharge to larger tables. Counting to 10 on a spreadsheet took a village. Not everyone is computer savvy but if you have all 10 fingers you can count out guest names in each column before panicking, trying to change the layout, and upcharge. Or sending quotes that accurately reflect the number of tables - not double. We were interested in the use of the projectors for a full wall display, but asked to see samples of what it looks like before paying a fee to make our design. We showed up and they didn’t have any samples of what it can look like, so we loaded up Google and had incorrectly sized images shown. Maybe it looks cool if done correctly but seeing a google search on 1/6 the wall with a web browser outline looked very tacky. The tipping point was when we were initially quoted for china and flatware rentals. Our caterer (Grico’s) said of course they have those things, so I followed up with John again. He flat out told me that Gricos does not. If I took that at face value, ok....but it doesn’t add up. Thankfully the manager at Gricos (five stars for customer service!) took care of it for us by advocating on her company’s behalf. This issue took things to a whole new level. Who knows what else we were duped on. If you don’t know an answer, find out. If I weren’t persistent with communicating with our vendors, ie doing the design and planning job for them, we would have been effectively double-billed for $1300 worth of rentals. If something doesn’t seem right to you, follow up and protect yourself. We think the room at 900 is BEAUTIFUL and Brian did an excellent job with the design, but I would highly recommend you stay away from their planning services at the 900 until they have a better grasp on how to run an event. I shouldn’t have to double check their work to avoid fraudulent charges, organize basics, and have a DJ coordinate in their staff's place. Erica and I would go back in time and pick someone who could make planning less stressful and do what they’re paid to do. The day of our wedding I was caught up checking about quotes and layout that should not be happening. John takes no accountability for his errors or his staff - not a leader's mentality. The room at 900 is our style and perfect for our quirky vibes, but ultimately we are reviewing the design group here and would love to go back in time to avoid picking MCR. Anyone can plan a wedding at 900 because it's such a cool space; MCR will somehow run their lease into the ground with this level of service.

tributor to our wedding stress. While initially liking him, originally intending to use his team for both lighting and decor, this appeal quickly became distaste as he became more and more unresponsive and disdainful. On multiple occasions John would not return emails or phone call messages within a week, sometimes more. He failed to update invoices upon request and was unprepared for phone call meetings. Furthermore, even after knowing of my discontent, he never apologized or provided a suitable explanation as to his reoccurring behavior. At no point did John provide us with linen/decor options or ranges of prices. It was not until I questioned John months into the process did I learn that there were other cheaper materials available that would still provide the same look and help us maintain our budgetary restrictions. Even after inquiring for a list of options and corresponding prices, these were not presented. After a touring our venue with our florist, my husband and I suspiciously found one of MCR’s rental books in a meeting room, which had never been presented to us even months after working with John and explaining out budget. While we were able to reduce his responsibilities to just lighting, had it not been for the $500 deposit paid to John, we would have canceled on him completely. To top things off, his lighting rep, who was supposed to be present for the entirety of the reception to lower the lighting, skipped out and left us disappointed, having paid for an uneaten vendor meal and not being able to manipulate the lighting brightness.

with a rustic theme, he certainly delivered in a huge way. Simple, yet elegant...exactly what we wanted! John Phillips has a creative eye, and if you hire him and his crew, I'm sure that you'll see this as well.

nse and looked nice for the event!

't make the meeting, but arranged for us to meet with an assistant. The assistant was left all of the wrong information. We understand that things come up and mistakes happen; we could have brushed this off. However, after reiterating everything that was previously discussed over email, the remainder of the 20 minute meeting was spent trying to up-sell us instead of listening and understanding our vision. Even more disappointing, there was no follow up after our meeting like promised. After a week and a half I reached out to John to let him know we did not receive a follow up. He apologized and said he would send us a quote the next day. Three days passed and we still did not receive a follow up. I have reached out numerous times and have not heard back.

the staff talented, they are so easy and great to work with. If you're looking for ANYTHING wedding, you need to work with MCR!!!!

g and answer any questions you may have throughout the planning process. DJ Kenton was fantastic! He was a lot of fun to work with, and he had our guests on the dance floor all night long. He also honored our many song requests as well. This company makes planning your wedding music so easy with a simple online form and music database you can fill out. We had a blush uplighting which really made the whole room look that much more stunning! I would highly recommend MCR Productions!

things about them.

everything to stay within our budget. From the first phone call to the wedding, he was an absolute pleasure to work with. We had a very specific, nontraditional vision for our wedding. It was a rave/club theme and we didn't want your standard, cheesy DJ lighting. We knew after our first conversation with John that he got it. He came the day before to set up and test the lighting, then ran everything live the day of. It was perfect. Without the work he put into it, our wedding would not have been what we wanted; he made our vision a reality. Our guests were impressed and had nothing but good things to say. I highly recommend John and MCR, and wouldn't hesitate to use them again on another event.

floor was an absolute hit and really made our wedding stand out from others we attended at the same venue. John received many emails from me, all of which he answered the same day (if not same hour). He was without a doubt extremely professional and helpful with any question or advice we needed. Thank you MCR for being apart of our day and making planning so easy! There wasn't a worry from us knowing they'd do an amazing job. A very happy newlywed couple.

eat advice when we needed it. The lighting and decorations they provided made our reception look great! We couldn't have asked for anything more

ng us towards an uplighting color scheme to make the room look perfect on the big day! The MCR team was very responsive to emails, flexible with their schedules (we were planning from out of town) and made the entire lighting/decor process simple and fun!

n that we had was translated well to his team. Later we met with Brian, who helped us pick our linens and locked down our ideas. Brian made sure that the room looked absolutely stunning for our reception. He thought of every detail for the flowers as well. My bouquet was beautiful, the aisle and arch we got married under were also perfect. I cannot say enough good things about them. Had we known how great they were, we would have used them for our lighting and photobooth and everything else we could as well. I would highly recommend them.

ons were delightful to work with and we appreciated how quickly they responded to our phone calls and emails. We had an idea of how we wanted the venue to look, and MCR's helpful suggestions and advice brought our idea life, beautifully!

d perfect and was just the look I was going for! I walked through the cocktail hour area for my walk down the aisle and it was the perfect setting. Thanks again!

He kept everyone going and his energy was just the absolute best and the photobooth and the staff for that were so much fun and really helped along to have a fun time. John and his staff are first rate and I couldn't imagine how boring it would have been without them. Thank you so much guys for everything you contributed to my wedding day. We will definitely be using you guys for our anniversary party!

wedding was a huge success, and MCR contributed to that. Thanks again MCR.

ue crystal wonderland! The hotel is beautiful on its own, so to have transformed it so elegantly beyond words was a job only MCR could have done. I heard my guests say "I was at a wedding here a few weeks ago and tonight I feel like I am in a completely different place!" With MCR, I did not have worries about anything. John Phillips made suggestions throughout our meetings and let me tell you; his ideas are out of this world! I was allowed to say "No" to him as well; we only ended up with what we wanted and could fit in our budget. We used new acrylic tables for the head table and the draping behind us was so beautiful. The entire room was a magical wonderland that made me feel safe and happy on the most important day of my life. I forgot where I was all night; which is what made the night so enchanting for everyone there! the dance floor wasn't empty for a minute (thanks to our DJ who was booked through MCR as well!) THANK YOU A MILLION TIMES. If you're getting married and you're not booking MCR, your wedding will be missing out!

helped our vision come alive. Our guests were also blown away by the look of everything and how magical, yet different, all three events looked. I would highly recommend John and his team to anyone getting married.

s planning a wedding from 3 hours away, and they accommodated my crazy schedule. Awesome people to work with