Prepaid Gown Cleaning, Preservation, & Shipping Service
Custom Designs, Dry Cleaning & Preservation
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Memories Gown Preservation Reviews
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Reviewed On 4/16/2021 by Jennifer S
Had a truly great experience! I found my $1300 gown second hand for $50 and sent it off to be cleaned and preserved so that I can use it next year. I paid extra for the premier service, and boy was it money well spent! The dress literally look...
s brand new!! I can’t wait to take it out of the box and wear it!
Reviewed On 4/15/2021 by Bethany —
I got my dress cleaned and preserved through David’s bridal. It came back quickly (about 2-3 weeks) and was beautifully displayed in the preservation box.
Reviewed On 4/15/2021 by Beverly A
my dress look fantastic it was preserved beautifully clean I had make up in the front of my dress all stains was removed. I have it to bless the next bride it is preserved for 30 years but if we have to use the dress I will use them again to cl...
ean my dress
Reviewed On 4/14/2021 by Macie W
Dress looks great as I can tell. The only thing I wish they would’ve done, is fill out the card to let me know how the cleaning process went! They left it blank, so I’m not sure if the saw dust was removed or not.
Reviewed On 4/13/2021 by Sharon M
I Love my wedding gown preservation!! It is so beautiful and commemorates my wedding day perfectly!
Reviewed On 4/13/2021 by Darah S
They did a great job preserving my wedding dress. It was quick and easy no hidden fees.
Reviewed On 4/09/2021 by Trish D
It was a quick and easy process. I was surprised at how fast my dress came back! It looks great in the display box. I’m glad I upgraded to the personalized box!
Reviewed On 4/09/2021 by Cara J
My dress came back beautiful, clean, preserved, and quickly! It was such an easy process and it looks beautiful
Reviewed On 4/09/2021 by Jazmeika C
I had a great experience with my gown preservation. The only thing I would change is having more help with the paperwork before sending the dress off. If I could do it all over again; I would have had the dress personalized with my name and ...
Reviewed On 4/03/2021 by renee T
This is a great idea for a dress you may wish to pass down to your daughter. It looks beautiful in the box cleaned and on display
Reviewed On 4/01/2021 by Gina P
The preservation came out beautiful! I highly recommend!
Reviewed On 3/28/2021 by Carolyn M
The whole process was easy and professionally done! The dress and veil came back in 3 weeks preserved and displayed in a beautiful box. I would recommend this to everyone!
Reviewed On 3/27/2021 by Alisha H
Very easy process. Step by step instructions. I was expecting it to take the longest time frame but to my surprise it came back within 2 weeks! I was very pleased with the whole process.
Reviewed On 3/26/2021 by PATTY M
Overall was good experience . I had 2 dresses to get done and only a slight hiccup with the order.. But I would recommend for future services !!
Reviewed On 3/25/2021 by Kelsey B
It was an easy process and the dress came back very quickly in a lovely display box. I chose the upgraded package and am very happy with the choice. I was anxious about shipping my dress off, but they did a wonderful job!
Reviewed On 3/23/2021 by Dana P
Super simple was happy I came across them on David’s Bridal. I ordered through them was sent a box with instructions on shipping. Very easy process, packed my dress up, shipped and got it back preserved! Looks beautiful in the box. Thank you!
Reviewed On 3/22/2021 by Danielle H
I sent in my wedding dress and they preserved it so beautifully along with my veil. I did also choose the custom printed option and love the result. It’s such a special item and I’m so thankful I have a practical way to store and preserve it so...
I can see it whenever I want to reminisce about the best day of my life!
Reviewed On 3/13/2021 by Mahogany S
I used Memories Gown Preservation for my wedding dress and was very impressed by the quality of work. My dress was cleaned and wonderfully preserved. The shipping was quick and I was notified of the progress. This service is worth it and the pr...
ice was exceptional! Use them and you will not be disappointed.
Reviewed On 3/12/2021 by Emily W
This service is so awesome!! Great price, super easy process, and super pleased with the results! 😍
Reviewed On 3/12/2021 by Carolyn D
Did a wonderful job with my daughter’s wedding dress. Price was reasonable and process was very easy. My daughter was thrilled.
Reviewed On 3/11/2021 by Elizabeth S
Process was simple. Easy to ship out; we went through David’s Bridal. Came back a lot quicker than I thought! The box is nicely packaged, and looks great :)
Reviewed On 3/10/2021 by Courtney O
I used this service when I purchased the bridal gown cleaning and preservation kit from David's Bridal. It was extremely easy to use. The initial box came with clear instructions and made me feel confident in sending away my gown (you mail your...
dress to them and they send it back). I did purchase insurance on the delivery, but definitely didn't need it. Dress was delivered back to me within a week of me sending it off. It is beautifully put together. I can't tell how clean the dress is (my hem was dirty and it's packed inside the box), but the bodice and my veil look cleaner than they did when I purchased them. I would definitely recommend this service. Convenient, affordable, and reliable.
Reviewed On 3/10/2021 by Lisa W
I used this cleaning service because I saw it in David’s while shopping for my friends wedding. It was far less expensive than anything I found locally to clean my dress and it’s been almost 4 years since my wedding. I was hesitant to send it a...
way for cleaning but there were zero issues and it came back quickly and looks amazing. I have no idea if the stains were removed because it’s perfectly boxed but either way it’s not breaking hangers in my closet anymore and I know it’s at least been cleaned. Would HIGHLY recommend this service. In fact I bought the kit for my friend who is getting married as a gift.
Reviewed On 3/09/2021 by Sarah S
I sent my dress in to be preserved after 11 years of it just sitting in my closet. It came back fairly quickly considering the pandemic and it looks beautiful in the box. I can tell that they cleaned it because it's brighter than it was when I ...
sent it out. I'm really happy with the results. Now I just have to find a space to store it :)
Reviewed On 3/09/2021 by Chrissy P
I was very pleasantly surprised to find this service. I bought it for $99 at David’s bridal for my daughter’s gown. It was so easy and so much less expensive than our local dry cleaners. I received an email confirmation when they received the g...
own. Two weeks later I received the preserved gown very carefully packaged. It looks clean from the plastic window. I’m trusting that they removed all the dirt. When I had my own wedding gown preserved 31 years ago it cost me over $200 so you cannot get a better deal.
Reviewed On 3/06/2021 by TRINH L
Excellent service! My gown came home and noticed that the packaging paper was loose inside the box. I called in and told them about it. They emailed me a return label and sent the gown back to their warehouse. About 1 week or so, the gown cam...
e home and my gown displayed beautifully in the box! Thank you Memories Gown Team!
Reviewed On 2/28/2021 by Rachel S
Preservation was quick and such a good price compared to other preservation quotes I had received. The box came perfectly intact and had a handle for carrying in the outer box. The box has a plastic seal around for water damage protection and t...
he dress turned out very nice!!
Reviewed On 2/26/2021 by Amanda F
I purchased through David's Bridal to clean and preserve my wedding dress. I was able to send my accessories with it. They cleaned it to look like new, fixed some beads and personalized the box with our names and wedding date. I made a payment ...
mistake and had to call them, they were so friendly and helpful. And it took a about a week to get my dress back after mailing it out to them. When we got it back, it was nicely placed in the special box with my accessories. It reminded me of a museum display. Definitely recommend!!
Reviewed On 2/25/2021 by Holly B
I purchased this through David’s bridal and was very disappointed when my dress came back. The packaging is tacky and the plastic sealant around the box looks terrible. The ribbon used to hold the dress in place was put over the belt of the dre...
ss so you can’t see it but a portion is caught on the outside. If there’s any pressure on this area, I worry that the caught piece of the belt will break. I’m tempted to take it out and send it somewhere else.
Reviewed On 2/18/2021 by Stacie H
I purchased the kit from David's Bridal. Great price, super simple, and extra options if you want to add on. I got my dress back in roughly two weeks after I sent it out. I would recommend this service!
Reviewed On 2/17/2021 by T H
I purchased the preservation service and the inscription was printed incorrectly on the box. They spelled my husband name wrong. I have called several times and no one answered or returned. I'm very disappointed in this service...Terrible. My d...
aughter also had an issue with this company because they use the wrong font and color for her inscription. I just want my gown back with the service I purchased.
Reviewed On 2/17/2021 by Kristian L
I purchased this service when I got my dress from David's Bridal. After the wedding I packed it up in the provided box and dropped it off at UPS. The whole process took about a week. I was super surprised when it came back so fast and I love th...
e display box they put it in. It has our names and wedding date on it and now I dont have to have my dress hanging in my closet. I can put it anywhere for people to see it.
Reviewed On 2/17/2021 by Ranyah L
I had put off getting my dress cleaned until we had to move, our wedding was in 2014 and I regret not sending it in to be preserved sooner. Sending my dress in was so easy with the kit, you are given a box and a prepaid label and you just mail ...
it directly to them. Got my dress back super fast and now I can see it displayed on my dresser. I love seeing it! Thank you so much
Reviewed On 2/17/2021 by Melisa G
Great service and super friendly staff. I sent my dress in and had it back and looking fantastic within two weeks. I had a stain on the very front and center of my dress and was worried it would not come out since it had been on there since my...
wedding in 2007 and when we got it back it looked brand new and the stain was gone. I'm so happy with it and fell in love with my dress all over again.
Reviewed On 2/12/2021 by Rachel S
This service is fantastic! Quick easy and friendly and loved the end result. You can even add extra personalization! Great experience!
Reviewed On 2/12/2021 by Franicia M
I bought this service after my wedding from David’s Bridal and it was well worth it. They did a fantastic job preserving and returning my dress in reasonable time. They made me fall in love with my dress all over again!!
Reviewed On 2/12/2021 by Jill W
Purchased my kit through David’s Bridal where I bought my dress. My dress has a lot of layers and a good length train. I really didn’t think they would be able to fit it in a preservation box, but they did. Shipping was easy and turn around fas...
ter than expected. Whether I keep my dress, or sell it, it is perfectly preserved in a nice display box.
Reviewed On 2/10/2021 by Katelyn B
Bought the service when I bought my wedding dress and it was worth it! So thankful my wedding dress is perfectly preserved along with the veil
Reviewed On 2/10/2021 by Peyton F
Love this service! The process was very quick and easy.
Reviewed On 2/10/2021 by Darlene W
I purchased the kit through David’s Bridal. It is very affordable. The form was simple to fill out and the dress was easy to ship. I received my dress very quickly, a little over a week. It’s beautifully preserved and I opted for the inscriptio...
n on the box. I was pleasantly surprised when I saw my dress and the box. It really captured that special day. I’m so happy it was finally preserved. We were married in 2010!!!
Reviewed On 2/09/2021 by Karol C
I purchased the kit through David’s Bridal and I am so glad I did. The steps were very simple and I received my dress within a few weeks. It was much faster than I expected and my dress looks perfect!
Reviewed On 2/06/2021 by Summer S
The service was quick and easy! My dress looks clean and perfect just as it was on my wedding day. The only reason I gave them four stars instead of five, they did not anchor my veil onto anything. When I received the box the veil was already f...
alling and now it’s just crumpled up at the bottom. I figured since I payed extra for it to be preserved it would have been better taken care of, but sadly I was mistaken.
Reviewed On 2/06/2021 by Dawn L
This service was unbelievable! Efficient, fast, easy, fool proof! I recommend Memories Gown Preservation to preserve your precious gown and accessories.
Reviewed On 2/05/2021 by Rose P
They were really helpful and quick! I actually reached out to them because I thought I underpaid, they were quick to respond and assured me that I hadn't and that all my upgrades were being fulfilled. My dress and my daughter's dress look amazi...
Reviewed On 2/05/2021 by Kristy T
They were helpful, responsive to questions, and very prompt with their services. My gown looks great and I can tell it was handled with care!
Reviewed On 2/04/2021 by Karen R
Excellent quick service! I would trust them again to do my daughter’s wedding gown.
Reviewed On 2/04/2021 by Rhodessa Mae M
Honestly thank you for preserved my wedding gown and my husband really love it too.. More blessings to come
Reviewed On 1/29/2021 by Courtney C
Memories did an exceptional job on cleaning/preserving my wedding dress and veil. I wanted a way to remember my wedding day and to not let my wedding dress sit in my closet in the bag for years to come. Memories was the perfect solution! It is ...
now safely packed in a beautiful display box that is on display in my closet. It’s perfect and I could have asked for more. They were easy to work with and I received my dress back in like 2 weeks!
Reviewed On 1/28/2021 by Paige H
I made this purchase through David’s Bridal for my Pronovias wedding gown (not sold through David’s). I called around to a few local bridal shops and David’s bridal charges $100 verses the other shops that charge $250+ for the same exact servic...
e, through the same company. My gown was packed up by David’s Bridal employees and I just had to drop my dress off at a local UPS. I received my dress back on my porch completely cleaned and preserved in 7 DAYS! Awesome turnaround time. My dress looks amazing. Highly recommend!
Reviewed On 1/27/2021 by Lisa T
I purchased the kit for the gown preservation from David's Bridal for my daughter (the dress was not purchased at DB). It was easy to fill out the documents and easy to pack and ship. The dress arrived back very quickly and looks beautiful! ...
I would recommend this service as it was convenient and reasonably priced and they also provide a guarantee against yellowing.
Reviewed On 1/27/2021 by D G
Great service. Very easy. Quick turn around.
I saved over $300 from what my regular dry cleaners was going to charge.
Reviewed On 1/26/2021 by Kelly J
My wedding gown has been hanging in a closet for over 5 years. I received this as a Christmas present from my parents. What a great present! My dress was cleaned, preserved and presented beautifully. This was purchased through David's Brida...
l, however, Memories Gown Preservation was great to work with directly as well. My dress was returned in less then 3 weeks.
Reviewed On 1/26/2021 by Eileen P
I made this purchase through David’s Bridal and I’m so happy that I did! My dress was cleaned and preserved beautifully. I highly recommend Memories Grown Preservation.
Reviewed On 1/26/2021 by Anna P
The gown came back fast and in a perfect box with a clear screen. Nice way to display your dress!
Reviewed On 1/21/2021 by Janet L
This is not my first marriage but it is the first time I sent away my dress I was super nervous. It came back fast and in a perfect box perfect for display. Even my husband loved it.
Reviewed On 1/21/2021 by Melissa B
I sent my dress in through David’s bridal! I was surprised at how fast my dress came back. It was within a matter of weeks. The box came perfectly sealed, no rips or tears. The dress looks great!
Reviewed On 1/20/2021 by Samantha Y
Memories Gown Preservation was so easy to work with! They were easy to contact with questions. They called and did a follow-up with me to ensure they had completed everything i wanted before packaging my dress up. It arrived beautifully package...
d and sealed. It was also the best deal i have found anywhere to get my dress cleaned and preserved. I highly recommend them!
Reviewed On 1/14/2021 by Hannah C
Super easy process! I bought my dress from David’s Bridal and they contract with Memories Gown Preservation. I had been trying to find someone locally to preserve my wedding dress but it’s hard to know who to trust going through all the reviews...
and such. But I got a great deal on DB’s Cyber Monday sale so decided to go for it! They sent everything you need - a prepaid label, the order form if you want special add ons or need repairs, a box, even tape! Took 15 min to put together and just had to drop it at my local UPS store. Thrilled to have my dress back clean and preserved and displayed beautifully.
Reviewed On 1/13/2021 by Dilcia S
I highly recommend Memories Gown preservation. It was such an easy process! I mailed my dress in the postage paid box via UPS and received a beautifully packaged and well preserved dress and veil. I was worried how it would fit because my dres...
s has a long train but they did a wonderful job. I received it back very quickly even during this pandemic. The price was so reasonable, hundreds of dollars less than my local dry cleaner who wanted $500.
Reviewed On 1/12/2021 by Sarah B
My dress came back SUPER fast and looks AMAZING!!!! Great job and highly recommended
Reviewed On 1/12/2021 by Nicole W
I can honestly say this company did an amazing job with my dress, headband, and garter. It was cleaned, preserves, Andy , displayed in such a beautiful manner, I am so glad I chose this company! I highly recommend! Very reasonably priced going ...
through David’s bridal. Thank you so much!
Reviewed On 1/06/2021 by April M
I got a great deal from David’s Bridal on cyber Monday. The process was super easy. My dress came back in two weeks. My dress came in a beautiful box. I will now be able to cherish my wedding dress forever.💕
Reviewed On 1/05/2021 by Liz N
I got this from David’s bridal in sale cyber Monday. What a bargain. The process was easy. Detailed clear instructions. They got my gown and accessories quickly and returned them to me quite fast despite the holiday season. She looks beautiful....
Made me want to have her in the entrance for display. Haha. I highly recommend.
Reviewed On 1/01/2021 by Ana-Lisa A
The turn around time to get my dress and veil preserved was incredible! I was so shocked when it arrived.
Reviewed On 1/01/2021 by Ashley S
Very fast! I did not send it off until a year and a half later and they still accepted it. I had sweat stains and it came back clean! We purchased our box through David’s Bridal and I’m glad we did. Also, we are in the process of moving so I p...
ut a note in there stating that and a separate address. They sent it to the address I listed on the note! Highly recommend.
Reviewed On 12/31/2020 by KENYA D
It took no time to receive my gown. The gown with veil is absolutely beautiful in the box. I call her "Beautiful!" Thanks so my for returning in a timely manner with no hassle. The paperwork was easy to follow as far as add ons. It was a great ...
experience. Thanks you.
Reviewed On 12/31/2020 by Haifa M
Very clean, fast, and neat! Makes your dress look beautiful
Reviewed On 12/31/2020 by Michelle S
Great experience and great deal! I purchased this through David's Bridal for only $99 including shipping! I paid a little extra for my veil and extras and it was still over 50% cheaper than other places I looked at. The process was super easy! ...
I had the box shipped to me with instructions and within a few weeks I got my dress back in perfect condition from what it seems. I highly recommend getting the storage box, I wish I had gotten it!
Reviewed On 12/30/2020 by Kara B
It had been 6 years since my wedding and I just now sent my dress in to have preserved. I received it in the mail last and it looks amazing. I had a lot of yellow and staining starting all over the top and they got it all out!! I can’t believe ...
how much of a beautiful job they did!! I would recommend this company to anyone!
Thanks soo much for saving my dress!
Reviewed On 12/29/2020 by Cydney H
My mother purchased my wedding preservation kit from David’s Bridal along with my dress. After sending my dress off to be preserved, I received an email when it was received. My dress was returned to me exactly two weeks after sending it off. T...
he finished product was beautiful! I am so happy with how my dress and veil are displayed! I highly recommend Memories Gown Preservation!
Reviewed On 12/29/2020 by tiffany s
Definitely worth it!! I was a little afraid of mailing my $$$ wedding dress through the mail but was confident after reading reviews. The forms were very easy straight forward. The gown looks beautiful! I had a small makeup stain on the front t...
hat they were able to remove. So happy I decided to splurge on this one last thing for the wedding.
Reviewed On 12/29/2020 by Sara T
When I sent my dress off it said to allow 4-6 weeks to get it back. It arrived in about 2 weeks. It was absolutely stunning and looks perfect. Would definitely recommend them.
Reviewed On 12/29/2020 by Cassie F
Laziness to input my full information cost me my wedding dress. And to top it all off customer service didn’t even seem surprised that my provided email was not input in their system! The employee who unpacked my dress and input my form informa...
tion into the system neglected to include the provided email address. That email would have sent me tracking information when my dress was shipped back to me, as well as delivery update to alert me that it was sitting at my door while quarantining, or delivered to the wrong address because it was never received! The lack of that information, which would have taken 15 seconds to input cost me my treasured wedding dress. PURE LAZINESS! The lack of communication from this place is disheartening. I trusted this company too much and now have lost my beautiful dress because the UPS 60-day investigation period has expired.
This company claims to care about 1star reviews in public responses to complaints, but I have yet to be contacted about how they can make this right.
Reviewed On 12/27/2020 by Annette L
I purchased this package for my daughter. Initial instructions were very clear and T received the box to pack it up & sent it right out. It was back in no time looking beautiful. ONE complaint: they spelled the groom's name wrong on the pers...
onalization which was very disappointing.
Reviewed On 12/26/2020 by Caitlin C
Can’t say enough good things about this company!! My mother did all the prep work as far as contacting the company and sending my dress off and it was delivered to my doorstep once cleaned and preserved. It was quick, efficient, and I am very p...
leased with how it turned out. Def recommend!
Reviewed On 12/19/2020 by Caitlin S
My sister recommended getting my dress preserved and my mother insisted on it. The forms and mailing process were extremely easy. The dress was sent back to me within two weeks. Highly recommend!
Reviewed On 12/19/2020 by Natasha S
I am very pleased with the process of cleaning and preserving my wedding dress. The box arrived quickly with clear instructions on how to package my dress and veil. I received an email when my dress was received. Great communication and service...
Reviewed On 12/16/2020 by Terri W
Gown Preservation did a good job on my dress. It looks good. They cleaned the makeup off and hemmed the holes in the netting.
Reviewed On 12/16/2020 by Tracy K
The preservation kit was actually a wedding gift and Ended up being my favorite gift of all! My dress came back beautifully and as promised. I will treasure it forever.
Reviewed On 12/16/2020 by Lisa B
A friend told me about an option to have my dress preserved, cleaned and then neatly put into a box that could be personalized. I was so worried it would take forever but the dress was back in record time and looks amazing!
Reviewed On 12/15/2020 by Bayle H
Great company and fast!
Reviewed On 12/07/2020 by ADDIE W
I was very impressed with Memories Gown Preservation's services. I purchased a preservation package from them through David's Bridal for my wedding dress. The preservation process from my end was pretty easy- they send you a box that you easily...
put together, put your dress and any other items you want preserved in a bag, then put the bag in the box and ship it to them (they give you everything you need- the box, bag, tape, return shipping label, etc.) I received my dress back relatively quickly, I think within 1.5 - 2 weeks. When I received my dress in its preservation box, I was not satisfied. It looked very disheveled and the belt was basically hanging down off my dress and all twisted up. I think this had to do with the shipping, it seemed like the delivery company did not follow the "place this side up" warning on the side of the box. I contacted Memories Gown Preservation about this issue and they were able to send me a return label to send my dress back to be re-preserved and staged inside the box. They delivered it back very fast, I'm thinking about 1 week. It was absolutely stunning. I am so pleased with their service and their commitment to making sure their customers are satisfied with their orders. Would recommend anyone who is getting married to preserve your dress after your wedding with Memories Gown Preservation.
Reviewed On 12/07/2020 by Deanna A
I bought the wedding dress preservation kit about a month ago and I am SO HAPPY with this service. It has been cleaned, properly preserved, and displayed in a really nice box. The instructions were easy to follow. The dress came back so quickly...
. The box was packaged really well and in perfect condition when it arrived. The company provides a preservation certificate on the box. Loved this service and would highly recommend!
Reviewed On 12/06/2020 by Brittany O
I went through David’s Bridal (in MI) for gown cleaning & preservation after our wedding. Going through the process at the store was very easy & the manager did everything for us. I was expecting my dress to be gone for at least a month and ab...
out 2 weeks later it was delivered and beautifully packaged!!! It is displayed in a box & also shrink wrapped & sealed. I even sent my dress in with 1 broken sleeve praying it didn’t get lost in the process & it was returned on display as I’d hoped. I couldn’t be happier after working with this company & would absolutely recommend them!
Reviewed On 12/03/2020 by Rebecca H
I purchased a Memories Gown Preservation box with cleaning service at David’s Bridal when purchasing my wedding gown. The Memories Gown box came with simple instructions and everything you need to mail your dress to them. There was an additiona...
l form if you wanted to add repairs, upgrades and personalized lettering to the box. I had a simple question and gave them a call and they answered the phone and my questions. It’s so great when you can reach a real person!! They cleaned my dress and did some small repairs to the beading. I received the dress back in just a couple of weeks and it looked gorgeous!! Perfectly boxed with personalization! The orange stains from my self tanner gone and the bead work repaired! Gorgeous!!! I would definitely recommend Memories Gown Preservation! 😁
Reviewed On 12/03/2020 by Sharon R
I purchased the restoration kit for my daughter-in -law’s dress. Packed it up sent it out and it was back within 2 weeks. Looks great! All sealed up tight. Just can’t figure out how they got the whole dress in there so neatly! Hope it was cle...
aned on the train , but won’t know until the box is opened one day 😳Also, am glad it will not be living at my house (box is kinda hefty)!
Reviewed On 12/02/2020 by Kristen O
I used this service through a gown preservation package I ordered through David's Bridal. I am so happy I found it -- great value, customizable, and very professional.
Reviewed On 12/02/2020 by Julie P
Very easy to do and very good results at an extremely reasonable price. I would highly recommend. (I am mother of the bride)
Reviewed On 11/30/2020 by Kristina H
They were fast and reliable! My gown looks amazing...i might display it!
Reviewed On 11/27/2020 by peggy b
well done! i did wait quite a bit to get this done ,i paid for this thru a davids bridal sale promotion. I honestly was skeptical send this thru the mail, received my dress back , faster than i expected,easy to do. gave you everything you nee...
ded to package up your dress and anything else you needed done. Easy to write in any issues, concerns, and poof its done ! THANK YOU FOR THE WORRY FREE CLEANING!
Reviewed On 11/27/2020 by Alyssa D
My dress came back beautifully preserved! The process was super easy with a fast turn around time. I highly recommend using this coming to preserve your dress. Packaging perfect!
Reviewed On 11/26/2020 by Lori D
This was truly the easiest part of the wedding. I packed up my daughter dress added the slip and sent the dress. It came back sooner than expected and it looked gorgeous. Princess in a box. I couldn’t be happier. I would highly recommend t...
his service. I wish I did this for my dress. Fantastic couldn’t be any happier.
Reviewed On 11/26/2020 by Cynthia M
If I could give this place zero stars I would. Dealing with this place has been a NIGHTMARE! I bought the kit through David’s bridal in April 2020. As soon as I received the kit, I mailed out my dress. May 4th, 2020 I received confirmation that...
my kit was delivered by UPS to the warehouse and signed off by an employee. With covid shutting everything down , I didn’t hear or receive anything for a couple of months. Confused, I reached out to the company through phone calls and emails and never received a response. Finally, mid September, I was able to reach someone who emailed me back for information regarding my dress, the color, size, style, etc., (already a bad sign) . Quickly on the same day I responded back and once again no response. I would call and email and still nothing. October 26th, I called as soon as the store opened and someone FINALLY answered. I asked to speak with the manager and the manager assured me she’d look into it and call me right back. Well she did, to let me know she couldn’t find my dress anywhere in their warehouse or lost inventory. She tried to blame UPS for maybe not delivering my dress, stating “that happens all the time with them” ?!? Excuse me?! I explained to her how UPS notified me when the package was delivered and she even admitted that she does see that on her end as well. She tried to apologize and state the only thing she could do is file an insurance claim for $500! My dress and veil was worth way more than that! I don’t know what’s worse, losing my dress or the lack of effort for even owning up to their mistake of losing it in the first place and never reaching out to me after so many attempts.
Even now I am reaching out again because I can not get over the fact that my dress just magically disappeared. It has to be somewhere, things like that don’t just end up in the trash or the back of a delivery truck! And the make the matter worse, it’s been a month since I’ve heard anything regarding the insurance claim. As of now, David’s bridal can’t do anything since it’s a subcontracted company, UPS says the tracking number has expired and once it’s delivered to the company , it’s the company’s responsibility. Such a mess to deal with and now I have to live with the fact I’ll never have my dress back .
Please do your research! I don’t know where all these reviews come from because there is no customer service at all.
Reviewed On 11/24/2020 by Christina H
Highly recommend!!! I spilled a glass of red wine down the front of my gown on my wedding night, sadly I kept forgetting to send my dress in to be cleaned. I finally sent it in nearly 3 years later with low expectations. I was wonderfully surpr...
ising to find it was perfectly pristine!!!
Reviewed On 11/23/2020 by Jennifer B
Absolutely wonderful! Would recommend to anyone! My gown and veil came back beautifully cleaned and preserved in a lovely display box. A great keepsake forever and this company did it for a fraction of the cost of all others I researched.
Reviewed On 11/22/2020 by Alicia J
Amazing service and beautiful work. I purchased through David's Bridal in Indiana. On the first return back to me, they spelled my husbands name wrong. I called and informed them and the young lady was so pleasant. She sent me a slip ...
to return my dress so they could fix it and paid for shipping. I was so pleased and pleasantly surprised. I would highly recommend. Now my dress is clean, preserved, and has our wedding names and date. (Not that we would ever forget!) Thank you Memories Gown Preservation!!
Reviewed On 11/22/2020 by Micki W
This service is speedy and efficient, the instructions are easy to follow and communication is good. The dress looks great and I feel good about it being cleaned and preserved.
Reviewed On 11/21/2020 by Lauren B
Memories gown preservation made preserving my gown super simple. I boxed it up with everything they provided in the kit and I sent it with the prepaid postage. I revived it back in a timely fashion and it appears clean and will stay preserved f...
or up to 20 years!
Reviewed On 11/21/2020 by Sophia M
I was worried about sending my dress in the mail but thankfully it was received and returned just as beautiful as the day I purchased it. So grateful to have it preserved and displayed in such a beautiful way as to remind me of one of the best ...
days of my life. Thank you so much for the wonderful work you did.
Reviewed On 11/20/2020 by Kim F
Simply amazing! I purchased through David’s Bridal in Cordova, TN. I mailed my dress and veil October 29, 2020 and received it back beautifully preserved in a monogram box Saturday, November 7, 2020...WOW!!
I was pleasantly surprised to see it ...
delivered in just one week. It is clean and presented beautifully sealed in a large box on a dress form and heat sealed in plastic wrap to keep air, etc. out.
Very quick, lots of selections. Great price for what you get! Thank you!