Merrimack Valley Golf Club

While the location has the potential to be beautiful, we were beyond disappointed with the overall experience. My friend was married at Merrimack Valley Golf Club this month. As a member of the wedding party I was apart of the planning from start to finish. And at almost every opportunity they failed to deliver. The lack of professionalism and poor communication was evident in almost every interaction. To start, the quoted price for the meal was guaranteed to fluctuate no more than a set percent. But well exceed that quote when the time came for payment. The bride and groom had to pivot and select a different menu to stay on budget. The rain option (plan B) was a separate event space and we were told if no one had booked it. It would be made available for our use. Less than 1 month prior to the wedding the bride checked and was willing to put down a deposit for this additional space but was told not to worry. That no one had booked it and probably wouldn’t. Then on the Sunday before the wedding she received a text from the event coordinator that there was interest in the space and that if they wanted it for the 30 minute ceremony they would have to put down $1000 to secure it. The event coordinator was snarky with me personally when she was late to the rehearsal and on several other occasions. She stopped communicating almost entirely with the bride. For someone in a manager level position she lacked the organizational and interpersonal skills required to handle herself professionally and did not represent the company well. The correct tables were not set up at the rehearsal and we were reassured that it would be taken care of by the morning. We were unable to set up the guest book/memories/and seating table as planned. So several members of the brides family came early the next morning to do that. But the tables were still not set up as promised. So they handled it day of. Also, at the rehearsal we were informed that regardless of the weather we would not be permitted to hold the ceremony outside as planned. It had rained hard on Friday and the grounds would be too wet to be on Saturday. As this is a golf course we were upset but again pivoted. That is until we arrived Saturday and not only was there golfers out on the grounds but the golf carts as well. Really goes to show you the priority of the venue is not to deliver on what was promised. I would strongly advise any couple to consider alternative location for their special day! And hopefully the management team is able to address these egregious wrong doings to better serve their clientele in the future.