Mervis Diamond Importers

m a little about what I knew I wanted and they brought out great options. Some were similar to what I had seen on their website and some were completely unique. Monica took her time to help me pick out the best & most beautiful ring for our price range. Both my fiancee and I were extremely pleased with their service and will be back to get the matching wedding bands in a few months.

when I turned to them for help after another jeweler failed to deliver what I needed. With two weeks to the proposal date I was left high and dry without a ring to propose with. Then came Lisa who first calmed me down and then started reaching out to the designers in NY. Within two weeks I got the ring I wanted, just in time for the big proposal. My second experience was only a few hours back. I was looking for a wedding band that matched the engagement ring. I reached out to trusty Lisa and explained her what I needed. The price of the wedding band from the same designer had recenlty gone up substantially. Knowing my budget, she went out of her way to work with the desingers to get the ring at the price before the hike. She could have easily sold the ring to me at the higher price and I would have bought it. But she did not. Her commitment to her clients speaks volumes about her and the service that Mervis provides to its clients. Buying diamonds and rings is a daunting task for any guy. We need someone to help us who we can trust. Mervis is the place to go and Lisa is the person to talk to.

ng any of our visits with her. She was very kind, helpful and patient with us throughout the entire process. She took the time to understand what we were looking for and worked with the designer to create the PERFECT ring that fit within our budget. It's exactly what we wanted! We highly recommend going to Mervis and working with Mika!

out a few places to browse(first weekend) and purchase(second weekend). After stopping in 3-4 other jewlery stores which had mostly off the shelf rings that didnt really look appealing to our group one person suggested we head across the street to the Mervis in Vienna. From the minute you enter the premises we were greeted by not one but four people offering to take our coats but also offered juice/tea/coffee. They inquired about what we were looking for and then escorted us to a glass enclosed room. From the minute we sat down we had a ton of information waiting for us to browse as they requested a diamond consultant to come help us. We only had waited about 5 minutes when Emilie came in and introduced herself to us and what she did at Mervis. She gave a detailed but brief background of her expertise and went to work helping us choose the perfect CUSTOM engagement ring. Emilie took most of her day to sit with us as we were at the location 3-4+ hrs. We went through which type of band and what style we wanted(the platinum looks FANTASTIC BTW) and then we started to craft which style of diamond we wanted as the center piece. We found the perfect diamond but i still felt it needed one on each side to compliment so she had the great idea to add in 2 stones to each side. She sketched out a nice little diagram of how each stone would look on the band i chose and i was 100% happy. We went from off the shelf to something that was 100% ours and one of a kind. Since the ring was 100% custom they gave me a figure of 4-6 weeks which i had no issues with as i wasnt planning of proposing till june. After 3 weeks i got a call from Emilie(not some machine) and she gave me the great news that it had come in and looked great. I took the short drive down to the Mervis store in Rockville with a friend of the soon to be fiance and both of us were blown away with how beautiful the ring was. It was exactly how i wanted. When we went to pay they asked my form of payment(paid in full at the time of receipt) and had no issue taking a debit card for the purchase and everything went smoothly with as large of a purchase as it was(gotta brag a bit). Proposed a month later and my now wife broke down in tears. She couldnt believe how gorgeous the ring was and how jealous most of her friends were. It really was the best experience a very nervous guy(Emilie probably knows me shaking) could have had. I was so happy with my first purchase with Mervis that my fiance and I went back to Mervis and specifically Emilie for our purchase of our wedding bands. And as before everything went smooth as butter. Blown away again by the service. Emilie - thank you for everything, you truly made our buying experience special.

e at Mervis is. He couldn't wait for me to meet him so I did the day after we got back to town. I was forewarned about the security at the doors but I can't help but agree the security made me feel more at ease. We went back to see Arnie for our wedding bands and it was so easy. They took the design for my engagement ring and created a beautiful wedding band for my fiancé. I can't wait til the rings come in. Thanks Arnie we feel like we have a new friend.

by a specific date. Did Dodi deliver? Absolutely!!!! If you want extra special treatment with your diamond purchase, go see Dodi.

very helpful. She also did not apply pressure and was transparent about everything. She even showed me the diamond I was purchasing up close under the microscope and explained what to look for.

VA were we were treated a little like a curious oddity. So many vendors seemed excited to work with a gay couple. It all rang a bit hollow to me, so I think I was a little angsty when we approached the Mervis store with "1-800-her love" running through my head. My partner and I drew in a deep breath and waited to be buzzed into the showroom. We were greeted warmly by their receptionist and were were asked if we would like a refreshment. We told the receptionist that we were interested in speaking with someone about diamond wedding bands for men. She introduced us to Fazken Krikorian, who walked us to his office. He offered us a seat and began asking us questions. No pressure, no pushiness, just honest interest in hearing what we were thinking about. We showed him some photos and he gave us feedback on what he thought the pros and cons were of each ring. He encouraged us to think about two custom rings. He explained that from how he understood our interest and extrapolating from the photos, custom was the way to go. Fazken walked us through each stage of the design of the rings. He guided us with visual aids, specifically, he brought several bands along with more loose diamonds than I have ever seen in my life. He explained to us that as you select bigger diamonds the height of the ring must also grow. As we were both clear that we did not want one of those lollipop diamond rings on our finger or a big solitar, he began to sketch out a ring design that we both fell in love with. Now we just needed to find two identical diamonds, easy right? Not quite. Apparently, finding two stones of the same carat, cut, clarity and color is not easy. Fazken, though, was undaunted. It took a bit of time to locate the twin of the original diamond we selected but patience paid off. We even received several phone calls from Mr. Mervis letting us know how the search was proceeding. When the second diamond was located Fazken invited us into the showroom to check it out and compare it to our original diamond. With each stone we received GIA reports (which was so helpful in providing information that the naked eye could not see). Since we had already approved the CAD that Fazken generated for the ring, we were able to move immediately to manufacture of the ring. In less than two weeks we received a call from Fazken that our rings were ready. Our excitement was matched only by Fazken's and Mr. Mervis (who stopped in to say hi and ask how we liked the finished product). In sum, our experience was effortless. We wholeheartedly recommend Fazken Krikorian and Mervis Diamond to anyone interested in diamond jewelry.

to explain the complexities of what to look or when purchasing a diamond. Further, he helped me design a custom engagement ring that my Fiancee loves! The entire process was superb. If you are looking to design a custom engagement ring, looking for a diamond, or just want a premium buying experience, see Jordan at Mervis. I could not have asked for a better service experience.

ho was a wonderful guide in finding the bands that matched our personal tastes and fit within our budget. She was extremely helpful in explaining all the different options open to us, including engraving and how pricing differed depending on size and whether my fiancée's band was braided all the way around or only halfway. We appreciated how the process never felt rushed (we were there for over an hour) and how Maria and the other staff made an effort to make us comfortable (they brewed some green tea for us). We also appreciated how there was no pressure to buy right there and then, despite our being sure that we would eventually make a purchase. Because we had some questions about engraving and pricing, Maria told us she would call us in a couple of days with answers on both and then we could make our decision. She followed through as promised and we ordered. Given the stellar quality of the engagement ring, we're sure the final products will be great when they're ready to be picked up. Thanks, Maria! We couldn't be happier with how everything went.

e center stone on his own too. She got to choose the shape, but not the size or clarity. Anyway we went into their store one Saturday afternoon and I have to say we were treated very well. (This was after we were basically ignored at a few other stores for being 2 girls shopping without a guy). We looked a whole range of different styes but really liked the micro pave halo rings the most. We wrote down a few different style numbers for her man and then left. It was a great experience. I found the sales associate very nice and informative. I am not sure why others had bad experiences. Maybe some of their sales people are better than others. We worked with Emily and I can recommend her. I don't know her hours but she was there on Saturday. I am not sure where the boyfriend will ultimately buy the ring. We ended up giving him a long list of options from three different places. But of them all, I have to say we got the best service at Mervis. Hey that rhymes.

orth it - ask for Gail.

professional and really worked with us to get us exactly what we (ME) wanted! We started from scratch -- I got to pick the size and the 4Cs with the help of Rahul of course. We were deciding between the two: Tacori or Verragio. For me, I liked the very detailed and intricate designs that Verragio had, so we went with them. Rahul worked with Verragio to get us EXACTLY what we wanted, custom designed to the T. Our design was so custom, that Barry Verragio himself had to get involved and over-see the process of the ring! The final piece was just unbelievably gorgeous. And we selected a beautiful Verragio band to go along with it. I would recommend Mervis to all and furthermore, recommend you work with Rahul Vohra -- no pushy sales, finds you exactly what you are looking for, bends over backwards to help you get what you want, and makes you a life long customer! Thank you Mervis Vienna and especially Rahul Vohra!

can trust the staff and they always make time to answer all of your questions as well as providing wonderful feedback. I look forward to working with Diane and Mervis for many years!

lking to a friend and we trusted her judgement and direction with getting a proper stone for our budget. Overall we had a good time , especially my finance, and we knew leaving there that we were getting the best deal in town. If you are looking, head over to Mervis and ask for Jeanne.

th. At no point did we feel pressured to make a decision before we were ready. So when it came time to actually purchase the ring, it was an easy choice to go back to Mervis. Again Nina was wonderful and helped me select a great diamond and setting within a price range I was comfortable with. My fiancee loves it! Everything about the transaction with Mervis was outstanding, and I highly recommend Nina.

ly was Evan able to find an option twice as good as I'd expected for my price limit, he was able to deeply educate us on diamond evaluation and share advice on proposal techniques. Later, we went to the mall to check out the large chain stores and smaller ones, as well. Some of the price ranges were close, but since Evan had taken the time to teach us how to find inclusions and compare other facets, we came away largely disappointed from the selections available at the mall. Evan treats each customer as a friend, and establishes a sense of trust by giving honest and direct answers. If he can't manage something, he doesn't BS about it. He uses his experience combined with your details to find a solution that meets or exceeds people's needs. He made my friend happy, and he made me happy, but that is not as important as Evan's ultimate goal: how happy he made our fiances. I'll definitely be returning for the wedding bands.

had a frustrating way of dancing around a lot of our direct questions (GIA vs. EGL, pricing structures, marketing strategies, etc). Jordan at Mervis was very blunt, very knowledgeable, and ultimately, his honest non-"salesy" approach to working with us is what won our business. Their prices were very fair (and we did a LOT of homework for comparison), but their quality of service and approach to the process was second to none. Highly recommend Mervis (and Jordan, if you can ask for him). He's honest, no pressure, and is extremely knowledgeable. We'll be back for sure.

ing Mervis Diamonds in Rockville and meeting Jill Alexander, I immediately felt better. She was very patient with me and took the time to first educate me on the 4 C's and the background of Mervis and then took the time to understand my needs before we even looked at any rings. After my first visit to Mervis, I knew there was no need to visit any other jewelers and I could find what I was looking for there. After selecting the ring, Jill and Mervis helped ensure all my needs were met for timing, delivery and finances and even followed up after. I did end up finding the perfect ring, which my fiance loved, and owe a huge thank you to Jill and Mervis for making the experience memorable, enjoyable and stress-free.

ro. I didn't have an appointment but thought I'd just start looking and see what happens. After I got through their double doors, Jordan greeted me and was remarkably casual about the whole thing. I had expected a diamond store to be more uptight but he was about my age and had a sense of humor which made me feel comfortable. All I knew to start was that she liked the cushion shape (Her sister told me that, but what on earth is a cushion pillow diamond?!!). Jordan was super helpful and patient with me. He showed me what cushion shaped diamonds look like -- very interesting actually -- but also showed me some other shapes like rounds and princesses just so I felt more comfortable with the whole scene and knew what cushions were in the context of all other options. After never seeing loose diamonds before in my life, I was sort of amazed when I saw how tiny differences in color and sparkle make a HUGE difference to the price and overall beauty. I seriously must have looked at every diamond they had and figured out with Jordan's help where I wanted to be on the scale of color/clarity/cut/etc. I felt really good after that first visit, but I wanted to do some homework. So I went to a few other stores to see what they had to offer, and to be honest, nobody treated me with the same respect and attention to detail like Jordan. He was just really impressive in how much he knew about diamonds and he was happy to explain to me which elements of the diamond are important and make it like a ball of fire and sparkle, and which elements are less important and you can't see without a microscope. He helped me find the perfect combo, saving me money where we could but not skimping out where it's important. Damn I can't believe I just wrote so much here and I hope my fiance doesn't think I have a man-crush on Jordan now. I don't swing that way but seriously, I don't think I could have ever figured out buying an awesome diamond without his help.

us the most expensive rings. He was very patient with our questions and responded to emails promptly - even off hours. I was dreading shopping for rings and Fazken made it enjoyable.

roached by Maria Kamali, a senior diamond advisor! Long story short my fiancé said he felt so comfortable and not pressured in any way. He said the experience with her picking out my ring was relaxed, educational and not rushed what so ever! This past week we returned to Mervis so I could meet Maria and we could pick out our wedding bands! Everything he said about Maria was true. I immediately felt she wanted what was best for us, helped us stay within our budget while making sure were were 100% happy with our decisions/purchases! She talked with us about what we were looking for and brought out pieces until we found exactly what we wanted. Our experience with Mervis Diamond Importers, ESPECIALLY Maria Kamali was outstanding!

I let them know up front that I probably wasn't going to be buying the ring for another 3-5 months and they were completely understanding. They help me understand what was worth spending on and what wasn't, explained the different styles, the process, etc. Pretty much every question I had leading up to the purchase. They also were very cognizant to work within the budget I laid out. They brought out stones and rings on both the low end and the high end, and not pressuring me in either direction. I went back to Mervis about 4 months later to actually make the purchase. The staff was just friendly as they were the first time, walking me through all my choices again to make sure I was comfortable with what I was buying - and in the end I was. (I did a lot of homework on blue nile to know exactly what prices I should be expecting for what I wanted, and Mervis was right in line). You're going to have pay for getting a quality ring, so be prepared. I would HIGHLY recommend Mervis when purchasing for engagement rings. I am an avid online shopper and deal seeker, but cutting corners on the engagement ring just didn't feel right.

was incredibly patient and it was clear that she valued customer service. After three different visits, I was confident that I had found the perfect engagement ring and wedding band. Since I purchased both, she worked with the owner to negotiate a significant discount. I had looked around at other chain stores and was appalled at the price differential, value and price difference between the two. Furthermore, Emilie has continued to be helpful after the purchase. I am such a fan of Emilie that I created an account just to post a positive review for Mervis.

Thanks Mervis and Elizabeth!

ed to upgrade my wedding set. We had purchased my first wedding set at Mervis and had such a great experience then that we decided to go back. From the moment we entered the building until the final delivery of the rings I couldn't have been happier. Fazken patiently worked with us - showing us numerous settings, diamonds and providing expert guidance. He thoroughly impressed us with his expertise and ability to understand exactly what we were looking for. In the end, the rings are absolutely gorgeous and I couldn't have been more impressed with the time Fazken dedicated to us. Truly a professional who enjoys his job and Mervis is a wonderful business to work with. I look forward to making future purchase there.

/designers of the various diamonds; she stayed with us the entire visit never once having to take another call or make her excuses to assist others. And the reason I'm stressing this point is because I can imagine compared to other customers Mervis is used to dealing with; our purchases were no more than %11K. They treat all customers the same no matter the perceived social strata. It felt like Deva was a close friend from the time we first met until the deal was done. Her expertise, her professionalism, her kindness, her sincerity---her entire demeanor was no less than stellar and the epitome of customer service! I will definitely recommend Mervis and Deva and I would go back in heartbeat! Look for Deva to become one of the corporate leaders in the future.

ring from them. You will leave that store feeling happy, confident and at ease. I wont go anywhere else but Mervis in the future.

orked with Jon Mervis before and she went and found him. Jon immediately dropped what he was doing in his office and said it was no problem to clean my rings. He offered me some water and said I should just wait on the couch for a few minutes. Let me tell you -- It was like a transcendental experience being on that couch! All I could see were images of other beautiful rings on their big screen TV mounted on the wall. So many sparkly rings out there, I don't know how anyone could choose. Lucky for me, the husband most of the choosing when it came to our engagement ring. For the wedding rings, we did that together. Anyway, as I was saying, I was in a daze sitting on that couch for the few minutes until my rings were ready and SUPER CLEAN. (They sparkle so much more after you clean them. It's hard to explain but just do it!!) I've always had a good experience with Mervis so I'm not sure what these other reviewers are talking about. Maybe it depends on who you're working with. I've been helped by Jon Mervis and everything has been perfect. When you call for an appointment, just ask for him I guess. He's obviously part of the family so maybe he just cares a bit more to take care of the customer.

ing any of our visits with her. She was very kind, helpful and patient with us throughout the entire process. She took the time to understand what we were looking for and worked with the designer to create the PERFECT ring that fit within our budget. It's exactly what we wanted! We highly recommend going to Mervis and working with Mika!

onds I was viewing for purchase were all GIA rated and came complete with certificates. When i received the insurance paperwork for the purchase I made I found I paid around 3K less than what the ring was valued. In summary great customer service, great quality, and good prices. MUCH MUCH better than Princess Jewelers in all three categories.

say, like a sophisticated buyer. They asked me about myself and about my girlfriend -- what she was like and what would really make her thrilled. They really seemed sincere in wanting to get to know us, and wanting to find something really special that would be more than we imagined, but exactly the style we love! It was a totally different experience to some of the other stores I went into -- where it seemed like a routine drab question, "what do you want and are you sure you don't want to buy it today and get some gimmicky deal?!" Mervis definitely isn't your typical jewelry store and actually it's really not like a typical store of any kind. Their diamond consultants -- I worked with a great woman named Dodi -- are trained by the GIA (Gemological Institute of America) and really know their stuff! She worked with me almost like a personal trainer to help figure out what we could achieve with my budget. I felt like she was on my side and I truly appreciated that. I've since referred a bunch of my friends to her specifically because she's just awesome and did such a great job for me!

and knowledgeable staff at Mervis. I had no need to go to another diamond store. I just felt comfortable with my purchase and knew what I was buying would make a statement. This is the place you go to, if you want quality and a unique diamond buying experience. Do not be fooled by the saturated market of generic diamond stores, and check out Mervis first. You will not regret it.

to make special mention of the representative that helped me, Jonathan Ochs. Jonathan was patient, accommodating, and was incredible with helping me find the exact design I was looking for (the bonus was that I never felt uncomfortable or pressured). Bottom line, I would highly recommend going to Mervis for engagement rings and tell you to ask for Jonathan.

ck a few months later for a wedding band and my fiancee and I were able to find a perfect ring. We shopped around and found that comparable rings in and around the area from different stores were much more expensive so we went with the Mervis ring. Awesome experience, excellent service from Sara and couldn't be happier. Will definitely be recommending this store for purchasing a diamond.

ldn't have asked for a better experience. Highly recommend her, or any Mervis representative for that matter. Good luck!

onsultant that you are comfortable introducing to the love of your life. I was lucky enough to find Maria at Mervis. She is an experienced professional that has style, taste, and listens to her clients. Maria introduced me to Ronnie Mervis and it was very evident that he cares about his customers and employees. Mervis is a well run business providing excellent service and quality jewelry. Mervis is my jeweler of choice.

ple times to find diamonds that would help us grasp which of the various components mattered for our need. You need to figure that out because the bump-up in price is dramatic for the highest grades of clarity and color, yet few of us can discern the differences with a naked eye. Determining the right size of diamond also requires some trial and error. Too big and it looks a little tacky (my opinion only) as well as expensive. Too small looks cheap. But "too big" or "too small" is subjective, so you need to check out different diamonds to know what you really want. By the end of the session, we were 100% certain about our choice. Elizabeth had a great sense of humor too, which may not matter to everyone, but definitely added to my experience. A class act. Thanks!

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upsell us; rather, he did everything he could to stay within the range we told him. He found us a great quality diamond that was bigger and better than we thought we could afford. It was certainly more than we could have gotten at the box stores where we had been looking. I love that their diamonds are conflict free and their 'trade up' policy (especially on our budget). We will be purchasing our wedding bands here; honestly, we'll be lifelong Mervis customers. They cater to a different customer, which is why I think they've gotten mixed reviews, but don't let that discourage you from doing business with them.

vices. Trust me I have been to many over the past week, Mervis was the best hands down. Thank you Nancy Lach.

d the diamond was perfect. Sara was very responsive to my emails and met me multiple times to select the right diamond for the ring. She is very knowledgeable and professional, and I highly recommend working with her and the group at Mervis.

jewelry stores and made a point of saving Mervis for last. By the time we arrived, around 4:30, it was busy but there was a room available and a staff member was quick to get some preliminary information from my friend. She had an idea of what she was looking for by the time we got to Mervis. The woman helping her (who we immediately identified as a diamond expert) left us very briefly and before we knew it, she was back with tons of little envelopes and a velvet board. She and my friend went through tons of different combinations of bands and stones until she found the few she really loved. The selection at Mervis was great and even though it was getting late in the afternoon on a busy Saturday the saleswoman was more than happy to help us out. More than that, she knew that my friend (especially with me there and not her boyfriend) wouldn't be buying anything that day, and still gave us amazing service. What started out as a pretty daunting day for my friend ended with her being so happy. She couldn't wait to get home and tell her boyfriend that she had found some great options for him. They're not engaged YET but it better be soon!

ars, and I was treated like I was buying a 20K diamond ring and not just a minor repair. Every phone call I made he followed with an answer. Every email I sent he answered. The business has great PR, but more importantly in this day and age where all you have are answering machines and very little or no follow-up, Mervis did it right with Jordan. He followed up with me, he reached out to me to make sure what I needed was taken care of. I can't be more pleased!

down and really drill down exactly what my fiance wanted (he is REALLY picky). When I went to meet Nancy to have the ring sized she was incredibly patient, kind, welcoming, and I felt I had known her for a while! Excellent store, excellent service. Thanks!

nds with each visit being better than the last. We worked with Jordan Stein each time and he is great (extremely knowledgeable, great personality, no-pressure attitude). He helped me get the right stone and ring on time and under budget (not to mention that my fiancée was floored by it). I have and will continue to recommend Merivs (and Jordan Stein in particular) to anyone who is looking for high quality jewelry in this area. Paul

ce with me, gave me great advice and insights, and helped me find the perfect diamond. Even though searching for the perfect ring took a little longer, the store had almost every ring I was interested in and if it didn't Sara was able to find it for me. After a month of looking I finally made my decision and it was a perfect match for the diamond I picked. I was able to find exactly what I was looking for here and the amount of compliments my fiancé gets on her ring lets me know that Mervis was the perfect place for me.

ld narrow them down to a few and he would return with more in a similar style until we reached a decision. I liked this method because it never became overwhelming. This guy is an actual gemologist and can tell you everything you would ever want to know about a diamond. He never tried to sway us in any sort of direction but would kindly offer guidance when asked for it.

Hatteras Lighthouse in the Outer Banks. He saw a setting that was close to what he wanted, at another store in the mall, but felt the quality was poor, not to mention that the salespeople knew very little. When asked about the certification they advertised in their booklet, they all three looked at each other with a blank stare and said they didn't know what the letters stood for. We joked with our son that he could work in that store as he knew as much or more about diamonds than they appeared to. He decided to look at Mervis Diamonds at Tysons. He went to the Mervis Trunk Show that weekend to see what they had in stock and met with J. Mervis. He assured him that they could get exactly what he wanted made within his budget. He went in again and met with R. Mervis. Mr. Mervis gave him some advice on the design and he modified it after seeing several CAD drawings. Several other local jewelers had already said they could not get the ring custom made and deliver it in 4 weeks, due to the July 4th holiday. Mr. Mervis not only assured him that he would have the ring, but said he would send it to him out of town should there be any delays. He was looking at buying a .5 carat cushion or radiant certified stone and he found him a larger stone, all within his budget. Both the color and clarity were a better grade than he had specified. The finished ring was delivered on schedule and in time for a special proposal while at the beach, at the top of the historic Cape Hatteras Lighthouse. His fiancé has a unique, custom designed ring - it is truly special - made more so by Mervis Diamond Importers. Thank you for going the extra mile in helping to make it a lifetime memory for our son, our future daughter-in-law, and both sets of parents! We were as excited as he was, but nothing topped her excitement when he got down on one knee, overlooking the ocean, and presented the magnificent, breathtaking, and beautiful Mervis diamond engagement ring!

wanted. After 8 years, the same person that helped us with my engagement ring, still remembers us when we walk in the door and even stays in touch. I wouldn't say that we are frequent buyers by any means, but it really goes a long way for Lisa to remember us. It's this type of personal touch that sets Mervis apart from other jewelers, and it's the reason that we keep coming back. They just had their annual trunk show. If you haven't been to one, make it a point to go. You have to RSVP for the event since there is so much jewelry on the floor. The number of designers and selection they have is wonderful. The only thing I would caution you about is that it is hard to pick just one thing, so be ready to spend a couple of hours looking at all the pieces. Their sales associates are trained and skilled in diamonds and jewelry. If you want someone who is honest about what you are getting, shows you exactly what you are getting, and adds the personal touch, then go to Mervis!

upsell us; rather, he did everything he could to stay within the range we told him. He found us a great quality diamond that was bigger and better than we thought we could afford. It was certainly more than we could have gotten at the box stores where we had been looking. I love that their diamonds are conflict free and their 'trade up' policy (especially on our budget). We will be purchasing our wedding bands here; honestly, we'll be lifelong Mervis customers. They cater to a different customer, which is why I think they've gotten mixed reviews, but don't let that discourage you from doing business with them.

and knowledgeable staff at Mervis. I had no need to go to another diamond store. I just felt comfortable with my purchase and knew what I was buying would make a statement. This is the place you go to, if you want quality and a unique diamond buying experience. Do not be fooled by the saturated market of generic diamond stores, and check out Mervis first. You will not regret it.

roughout the buying process. I was in touch with him every two weeks (as I didn't have the money to buy a ring up front) and he always responded to phone calls and emails promptly, even on days he was off. When picking out the ring, he was never pushy and made it clear that he would make sure we got anything we were looking for within our budget. I would HIGHLY recommend Mervis and especially Fazken for anyone looking for an engagement ring, even if you aren't on a "high end" budget. I will be referring anyone who asks to Mervis and will consider making all of my future jewelry purchases from there. Thanks Fazken!

sparkles. I had done some research beforehand and came in with a general idea of what I wanted. Mike listened and pointed me in the right direction and the process was honestly not as painful as one might have imagined. He even held the ring for multiple months before I took it home with me. My biggest cocnern was having an EGL certified diamond. Free of charge, he provided me with an appraisal of the ring and a GIA rating as well. Like most people, I was a bit hesitant when it wasn't GIA certified and instead was EGL certified as it tends to be a bit looser of a rating from everything I've heard and read. He understood my concerns (whether or not they were valid or not, I do not know since I'm not a ring expert) but he totally quelled my concerns by having a GIA certified specialist come in and write and appraisal and look at it and it did match the EGL certificate and for no extra cost. I couldn't recommend Mervis more and more specifically Mike, but everyone seemed friendly and willing to help. I would suggest coming in with some sort of an idea though of what you want beforehand as I feel this is the type of place you'd buy the ring as opposed to just getting information in the hopes of buying one later. Easily recommend.

in Mervis and it was that good we didn't need to go anywhere else. Catherine was brilliant from the start, made us so comfortable and made everything so easy. We went through a huge amount of cuts, sizes and bands and then went away for about 40 mins to talk it over. In truth we didn't need to and went back and bought our ring. Catherine had our ring ready in 24 hours to our delight and we are over the moon with it. I couldn't recommend Mervis more highly. Their service is amazing and we hope to be back one day.

Their customer service is excellent and they give you all the information you need when deciding a purchase.

less overwhelming. I just really like their approach and the environment that they create for picking a ring.

i got to work with him.

me, he needed me to help him pick it out). They have great financing, the salesman we worked with was really nice and honest. He wasn't always trying to sell us the most expensive piece, he would give us what the best deal was, even if it was not the biggest diamond. We go back about every 6 months for cleaning, and are very pleased with them. We wish it was not so far away though.

e sure I got the highest quality diamond for the best price. What set them out for me was their responsiveness. I was able to email them when I had a question, and they got back to me promptly. When I called in they were able to walk me through all the steps to make a purchase. Best of all, they had the quickest turnaround of all the places I looked at. They did a great job taking care of my order, and I would suggest Mervis for anyone.

us an amazing price, to holding our hand every step of the way, to even checking up on us days before the wedding, we were extremely pleased. They're a family business, and it shows.

at my fiancee loved.

price range. Their staff is extremely professional and were 100% committed to ensuring that we had EXACTLY what we wanted. I can't recommend them highly enough!!

selection was vast, and despite my picky taste, I was having trouble choosing between several different settings. After visiting multiple jewelers, Mervis was by far the best quality in the area, as well as the most inviting atmosphere.

mind 1000 times, and fiance' is super thorough). I think that's also why I loved the individual room service-I felt like I could take the time I deserved for such an important decision. It also makes it feel like I'm some famous ambassador or something (you know what I mean). Between my indecisiveness and his thoroughness, a TON of research was done, so when we finally chose my ring, I knew we had the exact right one for me AND at the best price we could find, 100%. I can't recommend Mervis enough-they know what they're doing. Thanks for my amazing ring!!!

ting one of the 2 sample wedding bands she brought out just so I could see them with the engagement ring setting) - and she also gave us no pressure to buy anything that day, at all. I also love that they are so close to my office that I can stop by for a quick cleaning when I have a few minutes. My ring is exactly what I wanted, it is just gorgeous. We will definitely be buying my fiancé's right from them too! We can't recommend them enough!

w engagement ring with the same diamond and a great new wedding band. It was a wonderful easy and painless experience.

ying process. It's also very personalized. 5/5 stars!