Mia Bella Couture

. Wanting to exchange it, turns out it is not possible because knowing their models don’t fit to people that are D-cup. Their solution is for me to return it : shipment on my charges+restocking fees(ending up me paying twice for the price of the dress, without having a dress in hand!) I decide to keep the dress but I will have to make changes since they don’t seem proper to inform their clients about those kind of specific measurements, they won’t accept a compensation. Adding to that, they are SUPER Rude. They advise to make a “WISE DECISION” when exchanging and that I am an “ADULT”… worst CS experience ever honestly.

was told could be applied to any dress when I had officially decided... when I went to use my deposit she said I had lost it and would not allow me to apply it to anything... this was all within the same calendar year.

attempted to get our deposit back... she refused, my ex attempted to redeem in court and the contract stood its ground even though the card holder was not the one who agreed to the contract... so no refund, we accepted that I was stuck with STORE CREDIT that I was held responsible for to my ex. I called today to verify how that was documented and recorded and the owner proceeded to tell me that I have no store credit!?!? I said ok then what about my dress deposit or dress? She proceeded again to say no, nothing! This woman is a THEIF A CROOK A FRAUD and a terrible business woman who is as fake as they come! I can not warn potential customers enough!!! Read and BELIEVE these reviews, I wish I had! You will be deeply disappointed if you deal with this company! To be clear she STOLE $2,500 from a hopeful and then heartbroken bride FOR nothing no efforts or loss on her part! UNREAL... BEWARE a bunch of CROOK This may be helpful for anyone else who was wronged I wish I had found it sooner! http://miabellacourt.com/

o had been in frequent contact with the bride and her mother up to less than an hour before we arrived. Debbie was extremely rude and acted as if we were not worth her time our energy. We first introduced ourselves obviously and explained that we were the party who traveled from MD to check in on a dress. She rudely replied (not bothering to look up from a catalog she was reading) saying that she speaks to a lot of people and didn’t know who we were (remember she was reminded of our visit less than an hour before our arrival). When it finally came to her recollection, and she retrieved the dress she plopped it infront of a like if several other dresses right in the lobby and we had to request some privacy where we could inspect the dress and FaceTime the bride. She told us we would have to wait despite seeing an empty dressing room that was immediately available. When we got back to the dressing room she hovered over us the entire time and gave us no privacy to have a conversation. We eventually asked to see the same dress in another material and she said it was on hold for another bride so we would not be able to take it out and inspect it but she could give us a peek to compare the fabrics. Fair enough. When she brought the dress back she literally showed it to us for 5 seconds and then whisked away BOTH dresses without even asking if we were done looking at the first. We were not. Before we left we decided to ask some questions about the ordering process at the counter. Debbie still continued to be rude and did not offer the simplest of courtesy to look up from her catalog and have a conversation which would have taken less than 2 minutes. I asked “What if, God forbid, she gets the dress and there’s something wrong with it or it’s wrong order? What is the process of returns/exchanges.” I asked this question to cover our bases and ensure that if something did go wrong there would be sufficient time to rectify the situation. Only then did Debbie look up and snapped back in an accusatory manner, “well that makes me suspicious about you all,” as if we had some ulterior motive. At this point we decided it definitely was not worth it if she behaved so defensively and rudely to a valid question (which now after reading several reviews that explained the hell they went through after reciiving the wrong dress or a dress with blemishes) to take the chance and do business with this vendor. We sent an email expressing our disappointment in service and Debbie had the audacity to reply denying her disgusting behavior. Go somewhere else, target...the dollar store...anywhere is better than this vendor!!!! Unless you hate yourself then walk right in.

ong dress! Talk about a heart attack) and I'm telling you, Debbie literally saved the day!! From pulling dresses to alterations... they made my dress shopping experience 100000 x better! Gowns of all prices and so many options they did not disappoint

incredible service from Derek, who went out of his way to accommodate us and help us find the perfect dresses for my memorable day. Thank you so much, Derek and Leah!

what it was. My alterations were minimal and the seamstress Rosie was so sweet and calming.

ant that you make an appointment. There was times when I was told something would be done and I had to remind them. The seamstress there is good but is hard to understand and relay what exactly you are looking for. Overall when looking for a beautiful dress this is the place to go!

uttons down the entire gown, and full on rhinestone BLING wedge heels. Truly one of a kind store.

the dress of my dreams. It turned out so beautifully and I can't thank their seamstress enough for working so hard on my dress.

ustomer service was even better! The owner even brought me my dress cleaned and pressed on my wedding day!!

urs to come to each appointment and I always had a smile on my face when we were leaving. Excellent service from the owner, staff, and seamstress. I could not have asked for more from my wedding dress experience.

es within my price point and the personalized attention was wonderful. I ended up ordering my dress and bridesmaids dresses from Allure. They were amazing. The owner of Mia Bella was very helpful, even with as busy and demanding as her shop is. I would recommend this boutique to anyone looking for bridal dresses or party dresses.

wait for almost an hour and when I initially ordered my dress in January, I was told it would take a few months, but it didn't arrive till almost October, and my wedding was October 27!

ilar dresses. I tried on probably 40-50 dresses and was unable to find any that I liked. So, I went back to that dress and looked up where I could buy it. The closest store was in Fresno at Mia Bella Couture even though I lived in LA County. So I made an appointment to try on the dress with my sister-in-law and drove up to Fresno. The consultants were extremely accommodating, offered us water and champagne, and helped me try on many different looks and options including the dress I came up to Fresno to try on. In the end, they gave me a great discount and even shipped the dress to a store closer to my house.

at fit my preferences and price. But i highly suggest that you take your dress elsewhere to alter, unless you don't mind going back to the shop multiple times to get fitted cause she can't do it right the first time, and this is all happening the few days before your wedding. I was married on a Friday, and didn't receive my gown complete till Wed. Keep in mind that I had my dress purchased over a year and a half in advance and it was a sample dress that needed to be altered....

rations done here. They work with two private ladies and honestly it was the biggest headache.

before my wedding and I dont even think they would have called to let me know had I not kept on them. They didnt even apologize that they messed up twice. they didnt care as long as they were paid.

a dress. It is definitely worth driving out to Fresno to get your dress here!!! You just can't beat the quality, prices, and service!!

ecent selection so if you do see something you like order it WAY in advance and take it somewhere else for alterations. I had more problems With this vendor than any other!

ss money than what i was going to pay! The sales girl was helpful, professional, and nice. After placing my order for my dress, the sales girl gave me sparkling wine to celebrate and a free "bride" tank top!

ss for me. The service was outstanding; every girl in the store greeted me with a smile and was very happy to help. The ordering process was extremely quick and easy. I definitely recommend Mia Bella Couture to any bride!

n it it wasn't at all what I thought I ordered! Not to mention the service there sucks! I feel like all they wanted was a sale... So I was pretty upset but when I got to Mia bella yesturday my whole additude changed... Debbie help me find the dress of my dreams! I cant wait to wear it! :) again thank you so much!! Oh ya and cant forget they also gave me the cutest Mia bella over night bag and a cute black tank that says bride all in bling! love it......

omfortable and relaxed and enjoyed every second of the experience! The owner, Debbie, was great to work with and I really felt like it was all about me. Location is awesome, prices are very reasonable,and the gowns were gorgeous! They have a wide selection and could suit anyone's taste! The champagne at the end was like the cherry on top of a wonderful time! You get the big city experience, even in Fresno. I highly recommend any bride, or bridal party to shop at Mia Bella!

ral bridal salons and NONE of them have compared to my experience at Mia Bella. I had finally given up on ALL bridal salons in Fresno due to the same boring styles and low budget designers offered at many of the salons so I went to the internet to find my "dream gown". It didn’t take long before I found my Lazaro 3050 that could only be found in Fresno at Mia Bella. The very next day I went to the salon and was greeted immediately by one of the friendly associates. She suggested that I make an appointment which I did and returned 2 days later. That day I had the full attention from Debbie (the owner) and she was FANTASTIC. I explained to her the style of gown my heart desired and my budget. Debbie went over and beyond the call of duty to help meet my needs. Unfortunately, my DREAM dress (Lazaro 3050) was out of my budget so she tried her absolute best to find the next best thing but was unsuccessful. She gave me her business card and her personal cell phone number and suggested I reschedule for another appointment. I returned a week later and she suggested that I try on my DREAM gown to see if it was really what my heart desired. Immediately, I knew this was the dress for me. Debbie could even see the look on my face once I put the gown on. I was in absolute awwwww. This was my DREAM dress that I had been dreaming of all my life. It was a bit over budget but Debbie assured me that I could arrange a payment plan and we would make this dream become a reality over the next 11 months. Debbie was so helpful and extremely patient with me. Debbie met all my needs and went well over and beyond my expectations as the owner especially in retail. The staff was very knowledgeable with all the brides maids dresses and were able to answer any and all of our specific questions regarding colors and changes we wanted to make to some of the dresses. I would recommend this bridal salon to any bride that is searching for great customer service, high quality designer gowns, relaxing atmosphere and one on one customer service (from the business owner). Debbie is no back office manager. She is the owner of the salon and takes great pride in making her brides feel 100% satisfied. I am beyond grateful to Debbie and all the girls at Mia Bell for their outstanding customer service and for making my bridal experience everything I hoped it would be. I am so pleased with the service and quality I will be using Mia Bella Couture for all my bridal and wedding party needs from the "big daddy" head piece down to my sparkling Benjamin Adams shoes. Thank You Debbie and all your wonderful staff for making my bridal experience a 10 thumbs up!!!!

the price was great they have a great selection and the staff are very helpful. They focus all their attention on you and make sure your happy.

ould do it again, I definitely would buy my dress here. They are honest and informative about the things brides aren't keen on. They are professionals and know what works and what doesn't.

eded, to try dresses on over and over, until I found the perfect dress! However, after the initial trip, and once the dress was paid for, they failed to tell me that I would need to come in for multiple fittings. I live 6 hours away, and I am a full time student at a UC. These trips for the fittings were costly and time consuming. It would not have been as big of a deal if they had told me from the beginning, and I could have fit the trips in easier, in my already very busy schedule. I also, had one of their seamstress' alter my dress, her name was Maria, and the stitching on the side of my dress came out during my ceremony! Luckily it was not very noticeable and my Maid of Honor was able to fix it with a safety pin. The dress was not overly tight; there was absolutely no reason for that to happen! I paid several hundred dollars for the alteration. I am still really upset about this. The last thing I want to mention, is the three times that I came in, after the dress was paid, the girls were rude and didn't seem to care about what was needed to be done to my dress. I feel like after they have your money, they could care less about the end product.

with the seamstress 3 times! I had several appointments and my dress was either not at the store, or nothing was changed. Finally, at 8 months after my purchase, they said it was finished. I went in and it was ruined! They had sewn two different shades of satin together, put a cheesy trim in the necline (not the one I chose) and the dress no longer fit me (I am a size 4). I decided to take my dress to have it repaired by another seamstress. My wedding is in 10 days and my dress should be ready 5 days before. Just received a nasty message from Debbie telling me that I need to pay her for the extra material for my dress that they ruined! They have been nothing but completely rude (Debbie and her son). My bridesmaids have had problems as well with their dresses. Do yourself a favor and do some research on this company. I did too late and found many bad things. I have also spoken to many people and they have horrible stories as well. Save yourself the stress and go somewhere else.

ella is a classy & upscale like a designer dress store but very boutique-y that makes you feel at home & like they actually care about you feeling beautiful. Kaytlan Schneider helped me pick out my dress. She really listened to my wants & my dreams about my perfect dress. Surprisingly enough I tried on a dress that wasn't so appealing on the hanger but it was my dream dress when I put it on! :) I am very very happy that I went to Mia Bella! The only reason why I put 4 stars on the Service is because the lady who did my alterations seemed very annoyed that I wanted her to make my dress tighter. I don't know why she had that attitude since I was paying her for the alterations. She basically insisted that it didn't need to be tighter & i ended up not getting it as tight as I wanted it because I gave up & it ended up being a little loose. If I were to do it over again I would have made her alter it more. Anyways, Mia Bella is amazing even with the seamstresses attitude.

know she doesn't know how much she truly helped me today, but she did. You see, I bought a dress there about a year ago.... she could tell by the look on my face it wasn't they dress of my dreams today. She BENT over backwards to make my dream dress come true. I really was almost in tears that someone who barely knows me treated me with such love and care. It was moving to say the least. AND on top of that, my sister in law went in there 5 months ago on my suggestion. She is a plus size bride who was frustrated that she couldn't try on anything (most samples are a size 8-12). She fell in LOVE with a dress at mia bella. Debbie straight up took the dress off the shelf, took scissors to the back seam and made it fit on her. My sister in law was SO incredibly touched by this. No one has ever made her feel so special. AND yes, she bought the dress. And she has praised Mia Bella ever since. Do yourself a favor and go here. It was an awesome experience! And if you have a group of bridemaids and want to try on dresses like in the movies they will make it happen! It was SO much fun!!! They have a wide range of prices and styles.... you can find something truly amazing here.

m two stars is because they have a beautiful selection of gowns and that's why we were able to find so many things that we liked from there. However, there were quite a few problems along the way. First of all, make an appointment every time you plan on going there. When they called me to let me know my gown was in, they told me over the phone that I didn't need an appointment but when I got there they asked why I didn't make an appointment...miscommunication between their staff! Also, add about one month to the time they tell you your dress will arrive. I understand it takes months for a gown to be ordered, but don't tell me a certain time frame and give me false hope. Just tell me the actual time and I won't be waiting around for my gown. Second, the wrong bridesmaid dresses came in. My bridesmaids ordered different style dresses but in the same color. I know that's a popular thing right now so I'm sure we weren't the first to do it. The wrong dresses arrived so all the dresses were one style. Luckily, they were at least the right color. It was too late to order replacement dresses so they just gave us a discount on the dresses that did come in. Third problem: when I called to ask about the flower girl dresses, I found out they had arrived a month prior and they didn't call me to let me know. So they really have beautiful garments there, but they were such a headache to deal with. My recommendation if you find something you love there, is to stay on their case or else you'll never get answers!

experienced. Being a size 14 made dress shopping diffucult. I was only given dresses to try on that were in my size, not the style or silhouette that I was interested in. I was even told at two different shops that I shouldn't get the dress of my dreams because it wouldn't flatter my figure. I finally gave in and ordered a dress that I was not in love with. What a mistake! After realizing that I wouldn't be happy with my purchase I searched for the dress that I loved. I found Mia Bella by chance. The boutique is 3 1/2 hours from where I live but sooo worth the drive. It is a beautiful shop with amazing dresses. The entire staff makes you feel like you are the only bride there and Debbie is WONDERFUL! they didn"t have my exact dress at the time but Debbie helped me see that the silhouette was actually perfect for me. We ordered the dress and it is perfect! Debbie was even able to help me out with payments due to the situation of the first dress and the traveling. She really sacved the day. I am positive that without Mia Bella I would not have been able to have the wedding of my dreams. Because of Mia Bella I know that I will feel amazing in my dress!

& they gave me excellent recommendations & feedback as I tried on dresses. The wrong veil was ordered for me, which we discovered the day before the wedding, but the correct veil was shipped and delivered to my doorstep the next morning - great customer service for the bride.

ing the owner?) was such a delight and sooo helpful! She made sure my dress was absolutely perfect for me :)

eted by Debbie who escorted us to a fitting room where we were able to watch one of my granddaughters try on her bridesmaid dresses. I was so amazed by the cleanliness and the beauty of the store. It is very well maintained and very current with the latest trends and bridal fashions. We were all showed shoes as well as jewelry with very little effort. Debbie told us that she would take care of my granddaughters ordering and when the items came in she would have them ready for her. Very lovely and friendly store. I have been involved in fashion and modeling for years and would definitely consider Mia Bella an upscale beauty with down to earth service. Please make it a priority to stop in here at some point during your bridal experience.

tely welcomed. We had the opportunity to meet Debbie and from day one she has been so helpful with this process. She would go out of her way to take care of the small details, relieving me of these duties. We were undecided on bridesmaids dresses and must have changed our minds at least 3 or 4 times before deciding on the "one". Never once were we made to feel foolish. I would strongly recommend Mia Bella to any bride or potential brides. You will not be disappointed. This place is definitely Bridal Heaven.