Mill Falls at the Lake

Our wedding was flawless with Mill Falls at the Lake!!! The ENTIRE staff was super kind, professional and made us feel so special on our day. Rachael B was our coordinator and went above and beyond, she also handled the at times overly excited parents with such grace. The venue itself was incredible and all our guests had nothing but wonderful things to say about the venue and our wedding from start to finish. We hired professionals that operated like a well oiled machine and that is exactly how it all went from start to finish. We highly recommend Mill Falls at the Lake, you won't be disappointed, we sure won't.

I'll start by saying I absolutely LOVED my wedding. Hands down the best day, the venue is beautiful, the food was delicious (thankfully), and we lucked out on weather. However, there were some hiccups along the way that any couple should take into consideration. The staffing there is quite something. The communication is horrendous. We had 3 different coordinators in a year of planning; our day of quitting 2 days before our wedding and us not even finding out until no one showed up to our decor drop off meeting. Sara at Mill Falls ended up saving the day and stepping up leading our rehearsal and meeting me after to go over all of our details and take decor. Thank you Sara for being amazing. I'd recommend her to anyone. My advice to any bride is be organized...I had all of my stuff labeled and self explanatory with mock-photos so there was no room for error. This saved me SO MUCH STRESS when finding out the day before our wedding that our coordinator quit. Our bartender was amazing and made fantastic drinks, BUT we had ONE bartender for a wedding of 100 guests for our open bar wedding. The line was NEVER ENDING. He also was responsible for cocktail hour outside and then cleaning it all up and bringing it inside (alone) and setting up the inside reception bar. He did fantastic, however an open bar for that number of guests should have had 2 bartenders. Another thing I wish I was prepared for; they must of been short staffed at the time of my wedding because in the past, the reception tent goes up the morning of the wedding...ours was up atleast 3 days before...with sprinklers going off every night under our reception area. This made for a very muddy soggy ground. At our rehearsal, everyone was sloshing around. I was told the sprinklers would NOT go off that night and should be dried for our wedding day the following day. Sadly, the sprinklers were going off after 9pm the night before and it was a soaked muddy mess. My bridesmaids were out shopping for carpet the night before my wedding so I wouldn't destroy my WHITE WEDDING DRESS walking down a muddy isle. The venue did nothing to fix it and had no solutions other than putting a few towels down to soak up access water (which my girls ended up doing during hair and make up, not the venue). I ended up having ugly grey rugs on my isle but it was better than a muddy mess of shoes and dresses for all involved. Fast forward to cocktail our, the food was so yummy, however, there was one server passing it around and we heard from many guests that they didn't even get one piece of anything. The food at dinner was delicious (we were worried due to our horrible tasting event) however the portions are very small. We were told many guests actually got food after the wedding. When you're paying such a high price per plate it should be a bit bigger of a portion (steak tip plate is a skewer of 4 small tips). I am however very thankful that it was all delicious. At the end of the night, you are told a wedding event person will be there to assist your "clean up contact" in cleaning up all decor...all staff, aside from the bartender, said bye to us during dinner and were no longer available through the night. I would not discourage anyone from getting married here, like I said our wedding was amazing and a core memory...however you should be prepared for anything if booking this venue. I would highly recommend speaking with Sara, she was the easiest person to get ahold of and answer any questions.

Let me start by saying the landscaping of the grounds and the lake as a backdrop for a wedding are absolutely beautiful and this is the only reason this gets a 1 star. Rooms are outdated and were not ready by 4pm as promised to many of our guests. They charge a 5 star price but give 1 star rooms. The rooms were dirty, the lights on the balcony's did not work. Toilets were broken, clothing was found in the beds, they do not clean the rooms or maintain them . You could not open the doors to either of the 2 balconies that came with the bridal suite due to a swarm of bees that attacked you as soon as you open the door. We let management know Friday afternoon & on Saturday(the weeding day) they were still there. The a/c could not be set below 66 degrees. So when you have 10 people getting hair/makeup(that you are paying a lot of money for) done and cant open the balcony doors or get the room cool enough with the a/c, it becomes a problem. We had over 90 of our guests not able to eat their most expensive dish, Filet wrapped in bacon, because it was served extremely raw and 1 guest's meal was frozen in the middle! The banquet manager realized there was a problem and did nothing to make sure our guest were able to eat and said nothing to us. It was brought to my attention after the wedding by a guest. After reaching out to many other guests and realizing how bad the situation was, I contacted Mill Falls, their response was "they realized there was a problem but it was too late to do anything". I was credited for most of the filets but only because I called. They had no intentions of bringing it to my attention or comping anything for their failure to deliver an edible meal! The bartenders were extremely rude to me and to my guests! The waitresses were the only great service received. Thank God the outside vendors were phenomenal! The Flowers were absolutely beautiful! The cake was delicious! The photographer and videographer did a great job! and The DJ was the BEST! Despite the disgusting food and horrible service by management, my daughters wedding was a great time had by all. I would strongly recommend finding a different vendor for a wedding. This is a once in a lifetime day that should not be overshadowed by overpriced, outdated rooms, poor food and poor management service.

Our wedding at Church Landing Mill Falls was an absolute dream. Our wedding coordinator, Cambelle, made the entire process seamless. She was such a supporter throughout all stages of planning. Mill Falls has the most gorgeous setting which is why we fell in love with the venue in the first place. But having Cambelle assist with putting all our visions into reality will forever imprint on our wedding memories.