Where do I begin? After my fiance and I were in search of a venue in LA for our wedding, we finally dropped into the Biltmore and met with Sari. Let me tell you, we met with many coordinators, planners and venues. High end to mid range. Sari at... the Biltmore had me sold from the very beginning. Not only did she show herself to be exceptionally professional and generous, her overall attitude was just what we needed. Any minor request or detailed suggestion, to simply make our experience better, was delivered. Not one issue with Sari. She was efficient, responsive, professional, and extremely knowledgeable. She has a background from another large hotel group, which I also met with. Since she joined forces at the Biltmore, WOW my expectations were blown away. She was a breathe of fresh air to work with. She was event present the day of our wedding to make sure everything went well and up to her standards!!! We were so satisfied with her work, I have referred people to her since. Even my wedding planner who's pretty known in the industry was so pleased with her, I think they're working together now :) Sari worked with us in every dept of planning our wedding. She was so hands on, I felt like I needed to pay her extra just for her good will because I'm not used to this type of behavior. She worked side by side with all my vendors, met with our caterer, worked with my planner and florist, assisted in the smallest things that from the outside may not be noticed but let me tell you, THEY MATTER. If it weren't for Sari, my experience would have been completely different. It's possible we might have even gone with a different venue to be honest. She even called my cell a couple weeks after the wedding to follow up, see how I was doing, if all went well, if there was anything I needed, etc...I have to send her a gift in the mail for everything. Whoever is considering to use the Biltmore, I STRONGLY encourage you to speak with Sari. Trust me, you won't be disappointed.