Minabella Beauty Resort

Horrible. Staff are very rude and the place was a mess! Whatever instruments they used for my mani-pedi must have been dirty because I got a bad infection on my right toe. I had an infection during my honeymoon! This was a gift from my parents to look extra special for my man on my special day, but it turned into a painful experience.

Came here as part of a wedding party. We booked for 16 but 11 showed up, we called the salon 2 hours before our appointment to let them know we would have less as the 5 that didn't show bailed last minute. The owner then decided she was going to keep the ENTIRE $125 deposit from the bride. When booking the salon, we were told the $125 would cover the brides nails and she would get whatever was left over, but this was not the case. Being the maid of honor and that it was the day before the wedding, I asked to speak to the front desk. I asked if the bride would be able to receive half of her deposit back. That seemed to me to be a fair compromise, over half of the party showed up therefore she should receive half of the deposit back. If nobody showed up, then it would make sense to keep the whole deposit. The owners sister told me that I was being ridiculously because they usually make over $3,500 on a Friday night, and with the extra technicians they needed for our party, we essentially were causing them to lose money. I was livid. The owners sister told us that they were losing money on us so there was no way the bride would get her promised deposit. We should've walked out right then, but against my better judgement I gave the salon a chance. They treated the bride horribly. They sat her by herself for her pedicure, she wasn't even sitting with the wedding party. She had to ask multiple times for the champagne that was promised, and she ended up spending $200 with the deposit and her nails. My nail technician told me she wouldn't do any designs on my toes so I could just do a solid color, and she also refused to do any callous removal. Now, after being told they had brought in extra staff for our party, they didn't have enough people to do our nails. Two of the bridesmaids had to wait for over 30 minutes to get their manicures because they were understaffed. And because of this, they were still getting their nails done at 8 pm, when the salon closed. As we were waiting for them to finish, they turned off the lights. We found it to be incredibly rude that they were behind due to being ill prepared, despite the fact that there were less people than expected, and had the audacity to turn off the lights while we were still there. Horrendous. In the end, the bride spent $75 and got $25 of her deposit back after I relentlessly asked the owners sister. Mina would not talk to me. The bride as well as a bridesmaid left bleeding on their feet from their pedicures. The rude receptionist, Rebecca, smugly handed the bride her $25 and told us to "next time show up", and there were two dogs humping one another in the lobby. I wouldn't recommend this salon to my worst enemy. We came here on a recommendation from a bridesmaid and she was incredibly apologetic about the overall horrible experience. Most salons would want the bride leaving feeling special and excited about their special day, this salon did not care about the bride whatsoever. She left in tears after the receptionist's rude comment and they did nothing about it. Never set foot in this salon. The owners are among the most greedy and rude business owners I've ever had the displeasure of dealing with. I will never be back, none of the bridal party will ever be back.