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Transportation
- Limousine & Sedan
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3
out of 5.04 reviews
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I used Mirage Limo for my sons wedding transportation. We rented the 20 passenger stretch Escalade limo to transport the wedding party from the church to Fountain Lake for pictures then to the reception. They were on time, the limo was nice and cool (it was 109 on the wedding day). The driver was helpful and the limo was super clean. We were able to hook up our phones to the audio system via Bluetoot which was a great perk. We had so much fun! Mirage Limo was easy to communicate with from scheduling to the completion of service and they were even flexible when we had to reschedule the wedding due to COVID. We would highly recommend using Mirage Limo for your wedding transportation!
We had the most wonderful experience with Mirage Limousine! Our driver, Raul was absolutely amazing! He was courteous and knowledgeable of the area and truly made our evening memorable! Being from out of town we had no idea what to do or where to go. So I told Raul that I planed to propose to my girlfriend now fiance had no idea where. He told me to sit back and relax and he will be sure to make our evening amazing! He took us to the Fountain Hills Viewing Point which was a perfect spot for me to pop the question. We will definitely be using Mirage Limousine again when we return to Scottsdale for our wedding and would love to have Raul! I cannot say enough good things about our experience! Thank you!!!
Please don't book this company. We hired them for our wedding and rented a limo and bus for our wedding party and guests.
First of all when we booked over the phone Kevin was so rude. He talked over me, was snappy, and arrogant. We (stupidly) booked anyways because we were in a bind. (Our first limo cancelled last minute due to repairs).
Second, the limo had absolutely no AC... the guys were in suits in there on a 98 degree day. You can imagine how hot it was for them.
Third, the bus we had booked for our guests wouldn't allow kids. We didn't find this out until the day of our wedding when our guests were about to get on the bus. (Mirage knew the bus was for all of our guests. Usually guests at weddings include kids. We had no idea they wouldn't allow kids). When we found this out we called Mirage and spoke with Kevin, the owner. Again he was incredibly rude, talked over us, offered NO solutions, and even hung up on us! INEXCUSABLE! I panicked. It was my wedding day, we were paying $1900, we were getting terrible customer service, and our guests had no transportation. Keep in mind our wedding was destination, so none of our guests had vehicles to get to the venue.
We found out a few days later, the reason they wouldn't allow kids on the bus was because there was alcohol on the bus. We wish we had known this the day of the wedding and wish Kevin offered us solutions (like taking the alcohol off the bus. We would have no problem doing that!) We found out it is a law, which we have no problem following the law. But in the end they allowed the kids to go in the limo (not the bus). There were 10 kids and 6 parents squished into an 8-person limo (again no AC). They had no problem breaking a law doing that! It makes no sense. Anyways--not worth the stress and panic this company may cause you on your wedding. Please book elsewhere, it was not worth the stress!
Horrible! Would not recommend. We had such a rude driver, ruined the night for us. Horrible customer service over the phone. Never have I not had fun on a party bus, until I used this service for my wedding. Please go with someone else!
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813 N. Scottsdale Road, Scottsdale, AZ
Mirage Limousines
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