We had both our ceremony and reception at the Domes, and it was phenomenal. Throughout the planning process, I worked with Roxann and her assistant Jessica, and they were wonderful. If I had a question, I could call them or email them, and Roxann would get back to me almost immediately. I never had to wait longer than 24 hours to get a reply to my question (unless it was Monday, her day off, when I would hear back ASAP on Tuesday).
Since I was living out of state while planning our wedding, we didn't get many chances to visit the venue. Roxann was so helpful, giving us Skype walk-throughs of the venue and detailing exactly how everything would be set up, and helping us arrange a date with an in-person visit and food tasting when we could get back to Milwaukee. She answered all of my millions of questions, and was always extremely helpful and pleasant no matter how many times I emailed or called! Leading up to the event, Roxann and Jessica sent me detailed diagrams and walked through my event details and helped make sure that everything would be perfect. And it was.
The event, on the day of, was amazing. The domes are so beautiful, and getting the chance to take photos in not just a garden, but also a desert and a tropical environment is truly a unique experience you wouldn't be able to get at a different venue. The staff were all extremely helpful, making sure everything was set up to our specifications and ready to go.
The food was delicious. Zilli's has the most amazing food, and everything was so tasty. We had a few people with special dietary restrictions, and they were all provided with a separate plate so they they didn't need to worry about checking ingredients in the buffet. And during the reception hour, when the bridal party was taking photos, we were all really glad that the wait staff brought the appetizers in to the party and photographer first thing so we all got to try them.
All of the staff were extremely friendly, chatting with guests as they worked. Any time we needed something, there was someone there who could help us get it.
If there was one issue with the venue, it was the heat, and that's not something that anyone could change. The domes themselves are not air-conditioned, in order to provide an ideal environment for the flowers, so it was getting close to 90 degrees. Thankfully, we had ceremony programs for our guests, so they were all using them as fans, and once the ceremony was over, everyone moved back into the atrium, which does have AC. In a cooler month (not August), or maybe even on a cloudy day, I'm sure it would be cooler in the domes. Even with the heat, though, our ceremony was wonderful and I'm extremely glad that we chose the Domes for our ceremony and reception.
I cannot think of a single thing that went wrong or that I wish the staff at the Domes had done differently. They were attentive and friendly, working hard to make our day special from the very beginning. I would thoroughly recommend the Domes to anyone who is interested in having a wedding in Milwaukee. Their attention to detail was really phenomenal, and they went above and beyond to make our day perfect.