Moline Kronberg Cleaners

f fabric left to work with due to the previous brides alterations. I didn’t know if it was going to be possible but the seamstress at Moline Kronberg worked her magic and made my dream dress fit me like a glove. She even had to add additional beading. I am so happy with the results and cannot recommend them enough! Thank you!

ly but so worth it !

From start to finish, the process with Moline-Kronberg was seamless. They have wonderful employees and customer service, they did everything on-site and it was ready to pick up within a few weeks. I couldn't be happier with the quality of their work and look forward to being able to enjoy my gown for years to come.

ding dresses are to their brides and they show that in how they care for each dress. My wedding dress was preserved incredibly well. The staff gave clear directions on how to care for my dress once it was brought home. Every detail that I looked at from the cleaning itself, to the maintaining of the bead work, the repairs that needed to be done on the skirt and the packaging were simply perfect. THANK YOU SO MUCH, Moline-Kronberg!! I will always appreciate you for taking such good care of my wedding dress!

lked in, I knew I made the right decision. The entire staff was very welcoming and gave their honest opinions on what I should and should not do to my dress (I ended up hemming and adding a small piece of fabric to the back where the dress clasps to make it more comfortable). A month later, I went back for my second fitting and the dress was finished! I couldn't believe how amazing my dress looked in such a short amount of time. I can't wait to wear my dress on the big day!

e assured me I was coming to the right place. I was there the next day. Everything is done in-house. I loved that! His wife Patricia, also explained, the process of cleaning and preservation. I mean, I fell in love with this place. They texted/called when my gown was ready about a mon. or so later. Opened the box with me What can I say? The best by far! Highly recommended!

me other little details. I just can't say enough. Nahomi my tailor was amazing, It was an all around wonderful experience. I picked up my gown pressed and ready to go. Thank you MK ladies. Can't say it enough..Go see them! They're the best!

ted this was the best place to be and was willing to pay the price. At the first appointment everything was pinned (hem, straps, chest & bustle) & was schedule for an appointment for a month later (12/11/21, 4 weeks before my wedding). Between my first & second appointment I had some second thoughts about the changes we were making to the chest & called to discuss. I was told I would get a call back. Never did. Called again & spoke with the seamstress, who again said she’d call me back & also laughed while talking about me to the other women working there bc I was asking about price. I guess she thought I didn’t understand what she was saying. Never called me back. I then texted Loyda & was told I’d get a call. Never did. I called myself & spoke with Loyda, at that point I didn’t even bring up the chest issues bc I decided I was good with the changes but we did discuss adding sleeves (which was discussed at the first appointment and I was quoted $250 to build and add the sleeves with clear snaps - I wound up purchasing already made sleeves and only needed them to add the snaps). At my second appointment all the adjustments were made & fine except the chest. The pins were removed from the chest, the lining was cut out & the discussed changes weren’t made. I brought it up during my appointment & I was told that at my NEXT appointment when I bring in the sleeves I purchased they will pin the chest. My next appointment was on 12/27/21 & I brought the sleeves with me. The seamstress put the sleeves over the sweater I was wearing & said “ok we’re good.” I then asked about trying the dress on for the chest. And I was assured that I wouldn’t need to try on, that they can make the chest adjustments WITHOUT ME TRYING ON. My final appointment was for 1/3/22, I showed up & the dress was nothing like I wanted. Instead of naturally closing the plunge in the neckline like discuss in our first fitting, the seamstress completely OVERLAPPED & closed the neckline & again this was done without me trying on & approving these changes. I cried & asked for it to be fixed the way we initially discussed. I also called again later that day to be COMPLETELY CLEAR about what I wanted (NO OVERLAP) & was told I’d get a call back confirming. NEVER DID. I came back the next day & all that was done was the seam was taken out a little but it was still overlapped. My wedding was in two days at that point so I took the dress bc I was exhausted & needed the dress. Not to mention, like I said I was quoted $250 to build the sleeves & add them with clear snaps & then was told $200 to just add clear snaps when I brought in already made sleeves!!!! Moline Kronberg is overpriced and their employees are rude, lack communication and are impatient. I felt completely taken advantage of, I was treated like some idiot. Unfortunately (but fortunately) my wedding was last minute postponed to April 2022 because of Covid & I was able to bring my dress to someone who is more professional, patient & qualified to make the correct changes. I do not recommend & I truly wish I went elsewhere for my wedding dress alterations.

e bodice. I spent over a hundred hours on my wedding gown and was terrified of having it cleaned, because I knew that I ran the risk of the color bleeding from the embroidery, or the embroidery being ruined. I took my gown in and Patricia helped me with the in-take. She was so kind and complimentary of the work I put in to make my gown. She walked me through exactly what they would do to clean and preserve it. A wedding gown is an emotionally significant belonging, but for me, it was even more so because I had made it myself. Patricia suggested that I mail them samples of the embroidery thread so that they could do a sample clean to ensure the safety of my dress when they did the final clean. The gown came out gorgeous and perfect. It is spotless and not a speck of color run. When I saw my dress after the cleaning, I cried with relief. It is tucked away in a museum quality muslin covered box, wrapped, stuffed to keep its shape, preserved, and they included gloves so I can touch the dress anytime I want. I can even wear it again without needing it to be re-preserved. The cleaning and preservation was also very affordable. I was expecting outrageous prices (an NYC based cleaner quoted me over 1k for just a cleaning) I 100% recommend this cleaner. They care about their customers and take their job very seriously. I will absolutely be using them again.

and the layer. Thirty six years later, I brought the dress to Moline Kronberg and they were able to reattach the layer and fix the side slit. The dress was so gorgeous and they did an EXPERT job altering and restoring it. I would not have trusted anyone else but Moline Kronberg to handle this delicate lace dress. I also just brought the most beautiful christening gown, coat and bonnet to them to see if they could get out some stains so my new granddaughter could wear it for her baptism. The gown is also 36 years old and was worn by all 7 of my parents' granddaughters. Not only was Moline Kronberg able to get out all of the stains, they expertly replaced the ribbons on the bonnet, including the keyhole at the back, and the sleeves of the gown. The gown, coat and bonnet look brand new!!! My entire family is so excited that the next generation will be able to wear the dress and we THANK MOLINE KRONBERG for their EXPERT service. The BEST!!!!

it a taller and wider body than my grandmother had. The material was a heavy silk/satin, and every change can show so easily, as it's not a forgiving material. I don't know how they did it, but it looks better than it did the day she wore it! I highly recommend them to anyone looking to wear a vintage wedding dress, they are masters at their craft. Cannot say enough good about them.

and were absolutely blown away by the results. They were able to restore it to the original white (attached is a photo from halfway through the process - you can see how white the treated sleeve is)! A 40 year old dress looked brand new! When I wanted to remove the sleeves and add a bustle, they were so responsive and easy to work with! And their alterations are seriously second to none. When I decided to create my own veil out of my mom's old tulle? I knew exactly where to take my finished but wrinkled veil. And when I bought a traditional qipao that just didn't fit my hips? The seamstress at Moline Kronberg came to my rescue again! And after my wedding? Of course I took my dress back to Moline Kronberg for cleaning and preservation. Seriously - Moline Kronberg can help you with ANY wedding need. And service throughout every process was just amazing. I can't urge you enough - just use Moline Kronberg!

ly, courteous and timely. They took care of it in such a way that I will be able to pass this family heirloom down to the next generations. Worth every penny.

o them and the stains were removed and the dress looks like new! I want to wear it again and celebrate "her" rebirth :) THANK YOU to Loyda and her team for the AMAZING job they did!

dinky box with a plastic window.. NO. Moline Kronberg's staff were very nice and helpful. They were packaging up another dress while I was there so took me in the back to show me how they cleaned it and wrap it up. Took about 4 weeks and I could not be happier. It was worth the money to have it done right to be saved for years to come. Thank you!

dding gown. They Are experts and their work reflects it.

decision as to whether it could be saved, and was met with caring and warm customer service. I was assured the dress would be restored to its original state, and I was not disappointed! My daughter and I were given careful instructions on how to unbox and re-box the dress, how and where to store the box, lovingly zipped up into a cloth covering. It was expensive, but worth it. The care taken to clean and restore my daughter's dress and to make sure we were happy with the result was apparent.

my attention. I spoke with Marcello who had inspected my dress and informed me they would do their very best to fix it. When I picked up my dress a little over 8 weeks later, Patricia took her time to kindly show me my wedding dress free of the very noticeable hole and stains. I can confidently say my dress was taken care of and cleaned to perfection. I highly recommend Moline-Kronberg Cleaners to family, friends, and anyone in need of quality services. Undoubtedly a very clean, professional, and friendly location! Thank you Patricia, Marcello, and your amazing staff!

realized till I took it to Moline Kronberg Cleaners. The associate Loyda had pointed out how my dress was 3 sizes to big and that's why it wasn't fitting properly. With only 3 days to fix my wedding dress they definitely got the task done right and perfectly. They had to take in so much of the dress plus fix the inseam to match correctly. Which Jaehee Bridal did not do. My wedding is tomorrow and I could not have been so much more happier with the results of making me my dream dress. I highly recommend this place as every employee is very knowledgeable in this department.

ne stains on the dress since 11/10/18. They instructed me to bring my dress as soon as possible, so the stains can be successfully be removed. Thus, I brought the dress to MKC on 11/15/18, a few hours after speaking over the phone. A seamstress and I together inspected the dress and she made notations. The total cost $900, when asked about the prices they told me they were the best. The first deposit I was required to make was of $450; I was informed to pay the rest when I pick up the dress. I didn't mind spending the money to preserve a beautiful memory and support a local business, so I left my dress and gave my deposit. I was assured that my dress will take immediate attention and will be ready before or on 12/31/18. Few weeks later I called, again assured that my dress will be ready before 12/31/18. THE STORY I go to pick up my dress today 01/2/2019 (almost two months later), and am informed by one of the seamstress (Or so I thought) that nothing has been done to my dress. I inquired why, the response, "We had brides needing to get married, so we had to prioritize those dresses over yours." I asked why was I not notified sooner? There is no explanation; simply, "Again, we had very important emergencies." I proceeded to express my concern of having the stains on my dress longer than anticipated, her response, "I have been doing this for over 30 years, and I have taken care dresses with stains longer than 50 years." When asked, if the stains can still be removed considering that the service has been delayed, her response, "I cannot guarantee that your dress will be prefect." When asked when will the dress be ready for pickup, response, "Within a week or so," rudely began to expose my dress while stating, "Look how dirty your dress looks, it is very dirty with many stains." I responded, "I am very clear about this, as that is the main reason I trusted your services." THE OWNER WAS EXTREMELY RUDE At this point, I requested to speak with the owner, as I did not appreaciate the lack of customer service. In a chuckling manner, she responded, "I am the owner," (Patricia Rodio). In disbelief, I made a comment about writing a review for the bad service, in a sarcastic manner she responded, "I guess your feelings are really hurt?" Finally, I requested to have the deposit and dress back, as nothing was done to my dress and I was disgusted with the horrifying customer service experience. After the fact, approximately two hours later, I received an apologetic email signed by Patricia Rodio, in a sum stating, "There seems to be a mixed up, we apologize for the bad service, please reconsider bringing your wedding dress back..." In response, the top reasons I will not return, 1. Unacceptable customer service 2. Having an unreliable process, but still being customer disoriented 3. Not treating feedback constructively 4. Delays services and does not provide a courtesy call. EVERY customer deserves to be treated with dignity and respect!

completely spotless and restored to it's original perfection. Couldn't be more thankful for Moline!

had damaged parts of the skirt. Marcello did a wonderful job washing and stabilizing the fabric. Patricia and Loyda talked through the alterations with me, making sure that dress would hold up, and fit what I wanted for my wedding day. The tears were patched with matching lace, the weak spots were reinforced, and everything turned out great! I also had them alter my reception dress and it was very fast and looked and felt amazing once they were done with it! Great, friendly service and beautiful work!

recommended.