About this vendor
Expert Wedding Gown Specialists
Our award-winning wedding gown services go above and beyond the rest. We include services such as restoration, preservation, alteration, and re-styling of any gown. Museum-quality preservations boxes, with a written guarantee from the manufacturer, are available for anyone who wishes to preserve their gown for future generations. Restoration work by our experts return vintage gowns with discoloration and yellowing to their true color. Alterations to ensure a perfect fit or re-styling to fit a bride's own personal style can all be done by our skilled seamstresses. Endorsed by Association of Bridal Consultants and voted The Knots-Best of Weddings for the past three years. Our 30+ years of experience and passion for our work will truly show why you can entrust us with such a delicate and special garment.
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Business Attributes
- Hispanic or Latinx-owned Business
- Woman-owned Business
Fashion Services
- Alterations
- Dry Cleaning & Preservation
Awards and Affiliations
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4.7
out of 5.062 reviews
Review Summary
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Moline-Kronberg Cleaners receives rave reviews for their wedding dress cleaning and preservation services. Reviewers praise the professional and talented team for handling complex alterations, difficult bustles, and delicate fabrics expertly, ensuring each dress looks beautiful and fits perfectly. Customers appreciate the informative and friendly staff who explain the cleaning process, meticulous attention to detail in repairs and preserving the dress, seamless service from drop-off to pick-up, and the quality of work that surpasses expectations. Overall, Moline-Kronberg is highly recommended for its outstanding care and commitment to preserving cherished wedding gowns.- Top reviews
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I entrusted my precious wedding dress to be cleaned and preserved at Moline-Kronberg after my wedding and I could not be more pleased with the result. They treated it with the utmost care and expertise. It was also done in such a timely manner too. I got it back and it looked great, all stains gone and tears fixed. I especially appreciated the staff taking the time to explain to me the process by which they clean and preserve the dress when I dropped it off. 10/10 recommend Moline-Kronberg for your preserving and cleaning your special dress from your special day.
Moline-Kronberg Cleaners did a beautiful job with my wedding dresses! My wedding dress had a lot of layers and was a very difficult bustle, but they made it look so beautiful! My second dress required a lot of alterations and the whole team at Moline-Kronberg made sure it was absolutely perfect and I felt comfortable in it. The team is so talented and professional - I wouldn't trust anyone else with my wedding dress!
Their service is excellent and they are very professional. Seamstress tailored my dress for my daughter’s wedding and did a beautiful job with the multiple layers. Highly recommend them for alterations.
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I recently used Moline Kronberg for my wedding dress alterations and the seamstress did an absolutely amazing job with my dress. My dress is a secondhand dress that had previously been altered. I needed it to be bigger and there was not a lot of fabric left to work with due to the previous brides alterations. I didn’t know if it was going to be possible but the seamstress at Moline Kronberg worked her magic and made my dream dress fit me like a glove. She even had to add additional beading. I am so happy with the results and cannot recommend them enough! Thank you!
I had looked up the best places to clean a wedding gown for my daughter in NJ …not only were they the best in preserving , cleaning and so my nicely boxing the gown they were so helpful in explaining the process .. so friendly .. a tad costly but so worth it !
Moline-Kronberg Cleaners did a beautiful job cleaning and preserving my wedding gown. I did a lot of research beforehand on different cleaners and preservation methods before deciding where to take it as I was nervous about damaging my dress. From start to finish, the process with Moline-Kronberg was seamless. They have wonderful employees and customer service, they did everything on-site and it was ready to pick up within a few weeks. I couldn't be happier with the quality of their work and look forward to being able to enjoy my gown for years to come.
Moline-Kronberg Cleaners was the ABSOLUTE BEST CHOICE to trust with the most precious dress of my life!! The care and commitment to ensuring that my wedding dress was well preserved and repaired was absolutely amazing. They know how special wedding dresses are to their brides and they show that in how they care for each dress.
My wedding dress was preserved incredibly well. The staff gave clear directions on how to care for my dress once it was brought home. Every detail that I looked at from the cleaning itself, to the maintaining of the bead work, the repairs that needed to be done on the skirt and the packaging were simply perfect.
THANK YOU SO MUCH, Moline-Kronberg!! I will always appreciate you for taking such good care of my wedding dress!
I was back and forth about whether I should get my alterations done where I bought my wedding dress (at RK Bridal in NYC). After seeing some great reviews about Moline Kronberg, I decided to set up an appointment with them. From the moment I walked in, I knew I made the right decision. The entire staff was very welcoming and gave their honest opinions on what I should and should not do to my dress (I ended up hemming and adding a small piece of fabric to the back where the dress clasps to make it more comfortable). A month later, I went back for my second fitting and the dress was finished! I couldn't believe how amazing my dress looked in such a short amount of time. I can't wait to wear my dress on the big day!
After shopping around for sometime, not knowing who to trust my gown with. I finally chose Moline-Kronberg. I spoke with Marcello over the phone, I told him, i was looking for a place to care for my gown, which had wine stains and makeup etc. He assured me I was coming to the right place. I was there the next day. Everything is done in-house. I loved that! His wife Patricia, also explained, the process of cleaning and preservation. I mean, I fell in love with this place. They texted/called when my gown was ready about a mon. or so later. Opened the box with me What can I say? The best by far! Highly recommended!
Elisa V
I must say this place is amazing! From the moment I walked in the Staff was very attentive and friendly. My wedding dress arrived late. I was so nervous, they made me feel at ease. Addressed all of my concerns- sleeves, hem, bustle. Some other little details. I just can't say enough. Nahomi my tailor was amazing, It was an all around wonderful experience. I picked up my gown pressed and ready to go. Thank you MK ladies. Can't say it enough..Go see them! They're the best!
I completely regret using Moline Kronberg. My first appointment was fine, the price of $900 threw me off a bit especially since my dress did not cost much more than that AND I didn’t need many alterations but the reviews were so great so I trusted this was the best place to be and was willing to pay the price. At the first appointment everything was pinned (hem, straps, chest & bustle) & was schedule for an appointment for a month later (12/11/21, 4 weeks before my wedding). Between my first & second appointment I had some second thoughts about the changes we were making to the chest & called to discuss. I was told I would get a call back. Never did. Called again & spoke with the seamstress, who again said she’d call me back & also laughed while talking about me to the other women working there bc I was asking about price. I guess she thought I didn’t understand what she was saying. Never called me back. I then texted Loyda & was told I’d get a call. Never did. I called myself & spoke with Loyda, at that point I didn’t even bring up the chest issues bc I decided I was good with the changes but we did discuss adding sleeves (which was discussed at the first appointment and I was quoted $250 to build and add the sleeves with clear snaps - I wound up purchasing already made sleeves and only needed them to add the snaps). At my second appointment all the adjustments were made & fine except the chest. The pins were removed from the chest, the lining was cut out & the discussed changes weren’t made. I brought it up during my appointment & I was told that at my NEXT appointment when I bring in the sleeves I purchased they will pin the chest. My next appointment was on 12/27/21 & I brought the sleeves with me. The seamstress put the sleeves over the sweater I was wearing & said “ok we’re good.” I then asked about trying the dress on for the chest. And I was assured that I wouldn’t need to try on, that they can make the chest adjustments WITHOUT ME TRYING ON. My final appointment was for 1/3/22, I showed up & the dress was nothing like I wanted. Instead of naturally closing the plunge in the neckline like discuss in our first fitting, the seamstress completely OVERLAPPED & closed the neckline & again this was done without me trying on & approving these changes. I cried & asked for it to be fixed the way we initially discussed. I also called again later that day to be COMPLETELY CLEAR about what I wanted (NO OVERLAP) & was told I’d get a call back confirming. NEVER DID. I came back the next day & all that was done was the seam was taken out a little but it was still overlapped. My wedding was in two days at that point so I took the dress bc I was exhausted & needed the dress. Not to mention, like I said I was quoted $250 to build the sleeves & add them with clear snaps & then was told $200 to just add clear snaps when I brought in already made sleeves!!!! Moline Kronberg is overpriced and their employees are rude, lack communication and are impatient. I felt completely taken advantage of, I was treated like some idiot. Unfortunately (but fortunately) my wedding was last minute postponed to April 2022 because of Covid & I was able to bring my dress to someone who is more professional, patient & qualified to make the correct changes. I do not recommend & I truly wish I went elsewhere for my wedding dress alterations.
After shopping around and agonizing about the choice of who to trust with the job of cleaning and preserving my wedding gown, I chose Moline-Kronberg. I am so so happy that I did. I handmade my gown with layers of silk and hand embroidery on the bodice. I spent over a hundred hours on my wedding gown and was terrified of having it cleaned, because I knew that I ran the risk of the color bleeding from the embroidery, or the embroidery being ruined.
I took my gown in and Patricia helped me with the in-take. She was so kind and complimentary of the work I put in to make my gown. She walked me through exactly what they would do to clean and preserve it. A wedding gown is an emotionally significant belonging, but for me, it was even more so because I had made it myself. Patricia suggested that I mail them samples of the embroidery thread so that they could do a sample clean to ensure the safety of my dress when they did the final clean.
The gown came out gorgeous and perfect. It is spotless and not a speck of color run. When I saw my dress after the cleaning, I cried with relief. It is tucked away in a museum quality muslin covered box, wrapped, stuffed to keep its shape, preserved, and they included gloves so I can touch the dress anytime I want. I can even wear it again without needing it to be re-preserved. The cleaning and preservation was also very affordable. I was expecting outrageous prices (an NYC based cleaner quoted me over 1k for just a cleaning)
I 100% recommend this cleaner. They care about their customers and take their job very seriously. I will absolutely be using them again.
I wanted to wear a dress my mother wore 36 years ago to my sister's wedding, to my daughter's wedding. The dress was antique lace layers with bugel beads. My mother had removed the bottom layer to wear the dress again but had saved the dress and the layer. Thirty six years later, I brought the dress to Moline Kronberg and they were able to reattach the layer and fix the side slit. The dress was so gorgeous and they did an EXPERT job altering and restoring it. I would not have trusted anyone else but Moline Kronberg to handle this delicate lace dress.
I also just brought the most beautiful christening gown, coat and bonnet to them to see if they could get out some stains so my new granddaughter could wear it for her baptism. The gown is also 36 years old and was worn by all 7 of my parents' granddaughters. Not only was Moline Kronberg able to get out all of the stains, they expertly replaced the ribbons on the bonnet, including the keyhole at the back, and the sleeves of the gown. The gown, coat and bonnet look brand new!!! My entire family is so excited that the next generation will be able to wear the dress and we THANK MOLINE KRONBERG for their EXPERT service. The BEST!!!!
Excellent service and amazing staff and owners. No one I would trust more with my grandmother's wedding dress. Not only did they bring the material back to life, but their extremely skilled seamstresses were able to make alterations for it to fit a taller and wider body than my grandmother had. The material was a heavy silk/satin, and every change can show so easily, as it's not a forgiving material. I don't know how they did it, but it looks better than it did the day she wore it! I highly recommend them to anyone looking to wear a vintage wedding dress, they are masters at their craft. Cannot say enough good about them.
The women at Moline Kronberg are simply miracle workers! My mom really wanted me to wear her wedding dress for my wedding this past June but when she took the box out of storage, the dress and lace had yellowed. So we took it to Moline Kronberg and were absolutely blown away by the results. They were able to restore it to the original white (attached is a photo from halfway through the process - you can see how white the treated sleeve is)! A 40 year old dress looked brand new! When I wanted to remove the sleeves and add a bustle, they were so responsive and easy to work with! And their alterations are seriously second to none. When I decided to create my own veil out of my mom's old tulle? I knew exactly where to take my finished but wrinkled veil. And when I bought a traditional qipao that just didn't fit my hips? The seamstress at Moline Kronberg came to my rescue again! And after my wedding? Of course I took my dress back to Moline Kronberg for cleaning and preservation. Seriously - Moline Kronberg can help you with ANY wedding need. And service throughout every process was just amazing. I can't urge you enough - just use Moline Kronberg!
Staff was very helpful and kind. Very knowledgeable about preservation technique. Could not have been more perfect. Exactly what I was looking for
Magicians. Fairy godmothers. The expert seamstresses were able to alter my grandmother's (very small) wedding dress so that I could wear it for my special day, like my mother before me. It was perfect. The staff is very knowledgeable and friendly, courteous and timely. They took care of it in such a way that I will be able to pass this family heirloom down to the next generations. Worth every penny.
Did a great job preserving my dress, which had quite a bit of stains following a very rainy wedding day! So happy I trusted them to clean and preserve my dress!
If I could give Moline Kronberg more than 5 stars I would! Found them while doing research for my online Event & Wedding Planning Course. I was married almost 7 years ago and didn't preserve my dress immediately as I should have! I brought it to them and the stains were removed and the dress looks like new! I want to wear it again and celebrate "her" rebirth :) THANK YOU to Loyda and her team for the AMAZING job they did!
Moline did an amazing job preserving my wedding dress. I took it about 2 months after the wedding and was concerned I waited too long. I looked around at other places in the area and everyone else was just a cleaner, some offered to put it in a dinky box with a plastic window.. NO.
Moline Kronberg's staff were very nice and helpful. They were packaging up another dress while I was there so took me in the back to show me how they cleaned it and wrap it up.
Took about 4 weeks and I could not be happier. It was worth the money to have it done right to be saved for years to come. Thank you!
Outstanding service and professionalism. They cleaned and restored my grandmothers weddding veil for my daughters wedding. It was perfect and exceeded our expectations. After the wedding, we used them again to clean and preserve my daughters wedding gown. They Are experts and their work reflects it.
My daughter had a beautiful ivory lace wedding gown that had a few pulls and a dirty hem (it rained lightly the day of her wedding) by the end of the day that I thought would never come clean. I visited Moline Kronberg with her dress to make a decision as to whether it could be saved, and was met with caring and warm customer service. I was assured the dress would be restored to its original state, and I was not disappointed! My daughter and I were given careful instructions on how to unbox and re-box the dress, how and where to store the box, lovingly zipped up into a cloth covering. It was expensive, but worth it. The care taken to clean and restore my daughter's dress and to make sure we were happy with the result was apparent.
Truly an exceptional experience with Moline-Kronberg Cleaners. When I dropped off my wedding dress to inquire about preservation in October 2018, a noticeable hole in addition to some dirt/stains on the bottom of my wedding dress was brought to my attention. I spoke with Marcello who had inspected my dress and informed me they would do their very best to fix it. When I picked up my dress a little over 8 weeks later, Patricia took her time to kindly show me my wedding dress free of the very noticeable hole and stains. I can confidently say my dress was taken care of and cleaned to perfection. I highly recommend Moline-Kronberg Cleaners to family, friends, and anyone in need of quality services. Undoubtedly a very clean, professional, and friendly location! Thank you Patricia, Marcello, and your amazing staff!
I have to say this place is amazing and a life saver. I had got my wedding dress custom made by Jaehee Bridal in Englewood. Long story short they did not make my dream dress. There were so many mistakes made with the dress which I really didn't realized till I took it to Moline Kronberg Cleaners. The associate Loyda had pointed out how my dress was 3 sizes to big and that's why it wasn't fitting properly. With only 3 days to fix my wedding dress they definitely got the task done right and perfectly. They had to take in so much of the dress plus fix the inseam to match correctly. Which Jaehee Bridal did not do. My wedding is tomorrow and I could not have been so much more happier with the results of making me my dream dress. I highly recommend this place as every employee is very knowledgeable in this department.
This place is expensive, but with very poor customer service!
THE BACKSTORY
On 11/15/18, I called Moline-Kronberg Cleaners (MKC), inquiring about cleaning and preservation services for my wedding dress. I stressed my concern of having red wine stains on the dress since 11/10/18. They instructed me to bring my dress as soon as possible, so the stains can be successfully be removed. Thus, I brought the dress to MKC on 11/15/18, a few hours after speaking over the phone. A seamstress and I together inspected the dress and she made notations. The total cost $900, when asked about the prices they told me they were the best. The first deposit I was required to make was of $450; I was informed to pay the rest when I pick up the dress. I didn't mind spending the money to preserve a beautiful memory and support a local business, so I left my dress and gave my deposit. I was assured that my dress will take immediate attention and will be ready before or on 12/31/18. Few weeks later I called, again assured that my dress will be ready before 12/31/18.
THE STORY
I go to pick up my dress today 01/2/2019 (almost two months later), and am informed by one of the seamstress (Or so I thought) that nothing has been done to my dress. I inquired why, the response, "We had brides needing to get married, so we had to prioritize those dresses over yours." I asked why was I not notified sooner? There is no explanation; simply, "Again, we had very important emergencies." I proceeded to express my concern of having the stains on my dress longer than anticipated, her response, "I have been doing this for over 30 years, and I have taken care dresses with stains longer than 50 years." When asked, if the stains can still be removed considering that the service has been delayed, her response, "I cannot guarantee that your dress will be prefect." When asked when will the dress be ready for pickup, response, "Within a week or so," rudely began to expose my dress while stating, "Look how dirty your dress looks, it is very dirty with many stains." I responded, "I am very clear about this, as that is the main reason I trusted your services."
THE OWNER WAS EXTREMELY RUDE
At this point, I requested to speak with the owner, as I did not appreaciate the lack of customer service. In a chuckling manner, she responded, "I am the owner," (Patricia Rodio). In disbelief, I made a comment about writing a review for the bad service, in a sarcastic manner she responded, "I guess your feelings are really hurt?" Finally, I requested to have the deposit and dress back, as nothing was done to my dress and I was disgusted with the horrifying customer service experience.
After the fact, approximately two hours later, I received an apologetic email signed by Patricia Rodio, in a sum stating, "There seems to be a mixed up, we apologize for the bad service, please reconsider bringing your wedding dress back..."
In response, the top reasons I will not return,
1. Unacceptable customer service
2. Having an unreliable process, but still being customer disoriented
3. Not treating feedback constructively
4. Delays services and does not provide a courtesy call.
EVERY customer deserves to be treated with dignity and respect!
It rained on my wedding day so I was a bit panicked when I turned over my Oscar de la Renta wedding dress for cleaning and preservation. The entire hem was covered in dirt and mud. Fortunately, Moline is a miracle worker, so my dress came back completely spotless and restored to it's original perfection. Couldn't be more thankful for Moline!
I cannot recommend them enough, amazing at restoring my vintage gown!
I brought in my grandmother’s 1954 silk and lace gown for cleaning and alterations. The lace was fragile and broken, the hem was stained, and alterations done in the 1980s had damaged parts of the skirt. Marcello did a wonderful job washing and stabilizing the fabric.
Patricia and Loyda talked through the alterations with me, making sure that dress would hold up, and fit what I wanted for my wedding day. The tears were patched with matching lace, the weak spots were reinforced, and everything turned out great!
I also had them alter my reception dress and it was very fast and looked and felt amazing once they were done with it!
Great, friendly service and beautiful work!
Wonderful is an understatement. These ladies are so pleasant, and professional. They took my last minute/ out of town alterations, without hesitation. Thank you, for begin so kind and attentive. My Gown looks beautiful. Sending you pics. Highly recommended.
My daughter and I came in for alterations. I must say, they did an amazing job. She looked beautiful on her wedding day. I had to back, as they also clean and preserve. Patricia, outdid herself! She used museum quality box, her dress look breathtaking. Thank you once again ladies, for your attention to detail and professionalism. Simply the best!
Wonderful experience with the Ladies from Moline-Kronberg. From the moment I walked in, they received my Mother and I with a smile. Their attention to detail is superb. I needed much work done to my dress. From a hem to new sleeves and a bustle. It took one fitting , and I was in love with my dress all again! Thank you, Patricia and Carmen, you're amazing. highly recommended
I must say my experience at Moline-Kronberg was superb! The staff is friendly and attentive. I came in 3 weeks shy from my wedding day. Patricia and Noemi, one of her tailors, assured me everything would be ok. I needed a bustle, hem and some work done on my sleeves. She did an amazing job. Always loved my dress, but when I saw it bustled and taken in, it brought me to tears! They even had a little gift waiting for me. Wonderful experience!
As a Bride, we're not only looking for the perfect Dress, venue, or Flowers. We're also looking to find the "perfect" Tailor. One who will get the job done right! My mother and I, were told the girls and Moline-K were the Best. And, they are indeed. From the moment I walked in, I knew I was in the right place, in good hands. Loyda and Patricia were amazing. Made me feel at ease. Answered all of my questions, they reassured me, Carmen my tailor would do an outstanding job. They all delivered as promised! My Dress feels and looks beautiful. I am ready to marry the love of my life! Thank you, so much ladies. I cant say it enough, you are highly recommended!
I wore my grandmother's 1950 Priscilla of Boston gown at my wedding. My mom had also worn it in 1982. We took it elsewhere to get restored and weren't totally happy with them, so we looked for a different business for the necessary repairs/alterations. I found Moline Kronberg through the Association of Wedding Gown Specialists. The gown needed some extensive repairs, like a completely new sleeve. Patricia and her team were AMAZING. They knew exactly what to do and how to do it. The bodice needed to be taken out a little bit, and they executed that seamlessly (no pun intended!). You couldn't even tell. It had been restored to its original glory when my grandmother first wore it in 1950.
Patricia totally went above and beyond for me. I had purchased a couple of crinolines and was trying them on with the dress while I was at the shop. Needless to say, they weren't working out so well. Patricia, without hesitating, grabbed one off a mannequin in her window. It worked perfectly and was just the thing that we needed. My mom and I tried to pay her, but she refused our offer and asked us to give her one of the "fail" crinolines in return. She said "the model won't care!" I would recommend Patricia and Moline Kronberg without hesitation if you have a vintage gown that needs some TLC before you wear it on your big day. Muchas gracias Patricia :)
Patricia and Loyta took my emergency alteration on my wedding dress and worked magic! Even though I was anxious, they reassured me everything would get done, and it has! I’m so glad I went here. Highly recommended!
Our family has worked with Moline Kronberg for years, and we have been impressed time and time again with their customer relations, affordability, and quality of service. My experience altering, cleaning, and preserving my wedding dress here proved to be no different. Working with the Staff was an absolute joy. The ladies truly put their heart and soul into ensuring every customer is satisfied, and it shows in each garment. I bought my wedding dress at Kleinfeld's, and instead of having it altered onsite, I immediately knew I would take it to Moline. I trust them over anyone else! In order to hem my dress, the tulle had to be cut and re-sewn very precisely in order to line up the lace. When it was finished, you would have never known that it was altered! It fit me like a glove. I received compliments all day on my dress, and it held up through the beachy terrain and dance floor wonderfully. The bustle they created helped ensure I could move around comfortably all night! Without a doubt, I would recommend Moline Kronberg above all other alteration/cleaning service.
I never worried for one minute when I entrusted my gown to Moline Kronberg for preservation. After choosing the gown of my dreams, I knew it was important to find the right place to help preserve it for years to come. Moline Kronberg was an excellent choice - they are very professional, organized, and clearly have an expertise in this service. My gown came back looking brand new! Thank you!!!
Don’t trust them! They throw your belongings in the garbage!!! If I could give zero stars, I would! I went in to get an alteration for my wedding dress. The first day that I went I brought it in an original garment bag from the store it was bought at. I got fitted and was told to come again for the fitting. I went there the second time around for my final fitting, everything was still great. My dress fit me right and it was still in the same bag that I brought it in. I was told that they had to fix one more thing and to come back in few days to pick it up. As I arrived to pick up my dress, it was brought to me in a new garment bag which my dress didn’t even fit into so they put a plastic bag at the train of my dress. But the bigger issue was that my original garment bag had the belt that the dress came with as well as the receipt for the dress inside of the pocket. The owner couldn’t find my garment bag and said they threw it out. My wedding is two weeks away and now part of my dress is missing and which cannot even be replaced as BERTA the dress designer doesn’t sell just that piece. The owner then accused me saying that the belt wasn’t inside. She was very unprofessional even accused me saying that I didn’t want my dress and that’s pretty much why I’m complaining. Remind you my wedding is in two weeks and according to her I didn’t want my dress. I’ve paid $800 for my alterations upfront as I trusted them due to the reviews I’ve read on here. The owner offered to make me happy by trying to duplicate the belt but how can u duplicate part of the dress that in store is sold for $10,000. I got the refund for the alterations which didn’t make me happy as still part of my dress is somewhere in a dumpster. What type of “business” throws out property that belongs to their paid customer? I was told that I will get the same garment bag back as well as a duplicate of the belt- I’ll wait and see if that ever happens.
Superb attention, careful alterations. I thought I would have to get my top altered, too, but luckily they pointed out it would be unnecessary. I was very happy with the work they provided.
This place is terrible! Stay far away. My fiancée and I went here to have her wedding dress altered and they really screwed it up. The hem is a half inch too long, they were supposed to add things to keep the bra straps in place and they didn't, The neckline is supposed to sit flat against her skin and it doesn't at all, and they got a stain on her dress. On top of all this Loyda and everybody else we dealt with there are fake, rude, talk down to you, and they are way overpriced! They make all these promises and say that they are masters at what they do and come up way short of that. Please do yourself a favor and stay away from this place. We wish we had. Her dress is now at another alterations place trying to be fixed. The place that it’s at now who IS a professional and master said that we were way overcharged and that they somehow messed up a simple alteration and she is going to try and fix what they screwed up. But they screwed up so badly that she isn’t sure if it is fixable at this point.
Response from the Vendor on 06/16/2018
We apologize you were so unhappy with our services. At Moline we truly believe the customer comes first and are upset you felt this way in your experience with us. Mistakes are bound to happen and we always address them when given the opportuni...
ty, however our employee Loyda attempted to correct the issue and was met with strong language and aggression, followed by a pen being thrown in her direction. We are truly sorry you were unhappy, but we could not correct a problem you would not give us a chance to.
I had the most wonderful experience at Moline Kronberg Cleaners. Patricia and the ladies are wonderful and are experts in the industry. After purchasing a sample wedding dress, I needed the ladies to alter and clean my dress. After a quick meeting I immediately felt comfortable and relieved that I found a place that could do the the work I needed. It only took one appointment for measurements and the next time I went back, it was perfect! Fit like a glove. I am so happy with my dress and can’t thank the ladies enough for helping me transform my gown into the wedding dress of my dreams!
While Manhattan may have a lot of great bridal salons & boutiques, it does not have a lot of good service options when it comes to couture cleaning specialists! Believe me, I've done my research. Luckily having lived in Montclair in the past, I knew that after our dream wedding I could only entrust my beautiful gown and my husband's made-to-measure tuxedo to Patricia and her team of experts at Moline Kronberg, a true neighborhood gem that everyone should know about. Their cleaning and preservation services are as impeccable as their customer service here! During drop-off and pick-up, they reviewed every inch of our special garments with us and all I can say after comparing the before & after is: WOW! They are are miracle workers (and wonderful human beings) who were able to remove all the unwanted stains, while allowing us to preserve all the special memories from our Big Day. If you don't leave in the area, rest assured that the end result will be worth the trek (only a short-drive or train-ride from NYC) and every penny. Once again, we'd like to thank and congratulate Patricia & Marcello for everything they have done for this happy couple and for always welcoming us with a smile!
Response from the Vendor on 01/03/2018
Thank you for letting us help you with your wedding gown.
your words are very kind.
thank you again
I came to Moline-Kronberg Cleaners to get my wedding dress cleaned and preserved and I am 100% satisfied with their work! From the minute I stepped into the business I was impressed with the level of customer service and attention to detail. The staff is super friendly and ready to help! My dress was very dirty at the bottom and a couple of buttons fell off. They took about 3 weeks to get the job done but the results were beyond anything I could have imagined! When I arrived to the store for pick up, the staff even knew me by my first name and that really added a nice personal touch. They secured my dress in a preservation box and opened it in front of me when I came for pick up so that I could inspect the dress. My dress looked just like new, it was super clean, the buttons were sewed on and they even included gloves in the packaging that they recommend that I put on whenever I want to try on my dress. The price was very reasonable for the work that was done. I compared prices with many different cleaners and this was well in range.
I highly recommend! I will definitely be using them for all my dry cleaning needs!
I am so pleased with my experience at Moline Kronberg! They beautifully restored my grandmother's 1953 chantilly lace wedding gown, which my mother wore again in 1979, to its full glory. I was able to be the third generation to wear this beautiful piece! It had yellowed a lot in storage, but Patricia and her staff restored it to a lovely white color. They did significant repair to the gown, which had been torn in several places and was overall very fragile and delicate. And then they did extensive alterations to make it fit me perfectly! Carmen is extremely talented as a seamstress. Overall, everyone at Moline Kronberg was wonderful to work with. They made me feel totally confident in their abilities. I would trust them with your delicate, vintage, or one-of-a-kind pieces. They did not disappoint.
I Can’t say enough great things about my experience at Moline Kronberg. After going to a seamstress, who clearly new nothing about altering a wedding dress, my experience here was heaven!
The minute I called Patricia on the phone I knew that my prayers were answered and my dress was going to be amazing! I walked into my appointment very nervous from almost having my hopes shattered from the last place. Patricia and Carmen carefully looked at every single detail of my dress and discovered that although the quality was great it would be very hard to alter due to it not having any seams, being hand sewn overlay & all beading on top. Regardless, they took the challenge without hesitation and made recommendations that they would have recommended to their own daughters because they really do care about your happiness and the beauty of the dress. For each fitting, every detail was looked over with such care and I felt like they were truly looking out for the best for me. They never once rushed or pressured me along. I wanted to fit the dress a little more snug than they would have liked but after my last fitting you could see my smile from ear to ear! The crew and Moline Kronberg not only put so much care and time and love into my dress but truly made me feel like a friend and for a bride to look & feel beautiful is everything you could ask for! Thank you all so much. I can’t wait to show off my beautiful dress!
I could not be happier with Moline Kronberg! I was impressed with their work. The women at Moline Kronberg really listened to what I wanted and produced exactly what I imagined! I originally purchased my wedding dress at BHLDN but I knew I wanted to make some changes to it. At Moline-Kronberg, they removed lining from the upper back of my dress to make for a better silhouette and unique look. They were able to personalize it by sewing in a belt and adding small details to make feel beautiful in the dress. I always felt comfortable and welcomed when I had my appointments. My mom also had her MOB dress tailored here and was very happy with them! I highly recommend using their services especially if you are looking for a reliable and detail-oriented tailor for your wedding dress.
My experience with Moline Kronberg was absolutely amazing! From the moment I walked in the service was top notch. To be honest, I was very unsure about preserving my wedding gown because I knew it was be very expensive and I was not sure if it was worth it. However, in speaking with Patricia who is an absolute sweetheart, she made it clear that this would be a great investment and she would make sure my gown would be good as new! She immediately evaluated my gown and explained in detail how her staff would carry out the restoration and preservation of my gown. The process is lengthy and costly ( I believe it took about 8 weeks and I paid $800) but this was so worth it because my gown will not turn yellow and dull. After 8 weeks, I went to pick up my gown and again Patricia was present to show me exactly what they did and gave me instructions on how to store my gown.
Response from the Vendor on 05/09/2017
Thank you for letting us know how happy you are.
We also thank you for posting such a wonderful note , this will also help people who are not sure what to do with their gowns.
Regards
Patricia
Moline Kronberg Cleaners made my wedding dress look absolutely phenomenal at the last hour! I scheduled my alterations appointment at the end of January for a March wedding. I asked them to completely open the back of my lace, button back dress, and they did a phenomenal job. I showed them a picture of an open back with scalloped lace (from pinterest), and they made it look identical! As a busty woman, I was worried about wearing my dress without a bra, but they made sure that I was held up and that I was comfortable. They worked quickly and there was no stress around making sure that my dress fit me perfectly. I'm so grateful for their services!
Response from the Vendor on 03/28/2017
Dear customer , thank you for letting us, be part of your especial day.
They did a very good job on my wedding gown
Response from the Vendor on 01/17/2017
Thank you for letting us do the work for you.
White glove service...literally! I brought my wedding dress to Moline Kronberg for cleaning and preservation after reading great reviews about them online and they did not disappoint! Everyone was incredibly friendly and they walked me through every step of the process. Once the gown was finished they gave me a pair of white gloves to inspect every inch of it. They did a beautiful job!!
Response from the Vendor on 12/14/2016
We are extremely pleased to hear of your happiness with our service. Thank you so much!!
My experience working with Moline Kronberg was one of the best parts of planning my wedding! I brought the wedding dress that both my grandmother and mother wore on their wedding days. The dress was from the 1950s and had some wear & tear and yellowing. They were able to completely get all of the yellowing out of the dress and helped me create a masterpiece for my wedding dress. They kept the integrity of the originally dress while helping me to redesign the neckline to make it more modern. Everyone in the store was incredibly friendly and I had such a wonderful experience working with them!
I highly recommend for:
- Vintage Dress Restoration
- Vintage Veil Restoration
- Resizing/ Fittings for your wedding dress
LOVED them!
Response from the Vendor on 11/15/2016
Dear customer ,
Thank you very much for your sharing your experience .We are extremely grateful that you alow us to be part of such a special day.
When I needed my wedding gown cleaned/preserved there was only one establishment that came to mind; Moline Kronberg. The quality and care delivered to my wedding gown was exceptional. The dress/veil were cleaned to perfection and lovingly placed in a museum quality box. Their customer service is second to none and the dress was ready for pick up before the estimated date. I recommend them to all my family and friend for their fine garment cleaning needs.
I cannot say enough how comfortable they made us feel through the whole process. Their professionalism and experience is extraordinary. Andrea and the staff did an amazing job on my daughter's wedding gown. From cleaning to alternations to preserving. I highly recommend them.
I would highly recommend this cleaners to anyone in need of not only the best tailoring, but also the best customer service. I arrived with my wedding gown to the warm welcome of the owners Patricia and Marcello, who genuinely cared about the concerns I had with tailoring my dress. I have never met owners, as well as employees with such passion and expertise in what they do. When they finished my dress, it was even more beautiful then when I bought it! Carmen did an amazing job, and I would not have felt like the most beautiful bride if she had not worked her magic! Thank you Moline!!!
Response from the Vendor on 04/04/2017
Glad we made it to perfection !!
The team far exceeded my expectation on the result of their work, professionalism, attention to detail, and strive for an excellent level of customer service. Their products are great, the warranty is fantastic, the way they handled the dress (white gloves, delicate/safe packaging) was truly appreciated. The cost was a bit steep compared to other women I've spoken with, but I also know they didn't get the service and reliability I did.
Response from the Vendor on 07/22/2016
Dear customer, thank you very much for the beautiful review. Our ultimate goal is to make our clients happy,I'm glad we provide that to you.
I am newly wed and just had a beach wedding in the Outer Banks. I had been looking for a cleaners that could provide the care that my gown required after having a wedding on the beach. I thought the sand that got into my dress would be permanent but, Moline Kronberg Cleaners did a wonderful. Thanks to the wonderful staff my dress has been preserved in museum quality containers. Thank you Moline!
Response from the Vendor on 04/04/2017
Thank you !!
Our pleasure to serve you
I had been searching for a few months for the perfect establishment to restore and later preserve my mother's wedding gown. She had given it to me assuming it was unwearable. I was referred to Moline Kronberg by a fellow bride and was pleasantly surprised. After planning to buy a new gown that would match my mother's, I decided to take my mother's dress to Moline Kronberg before making a final decision. Service was amazing, the prices and services were explained completely to make it easy to understand. To my delight, the dress came back beautifully restored as if I had bought a new one from the store. Only thanks and praise to such a wonderful business with wonderful staff. Would highly recommend to any bride.
-Ashley L
Response from the Vendor on 04/04/2017
What a beautiful Gown,
thank you
Wonderful vendor! They are definitely experienced and know what they are doing. Everything is done on premises. I saw many other dresses waiting for service as well. I received a quote at time of drop off and only had to pay half deposit. They have small and large museum quality boxes. They called me to make sure of the size I wanted and that I was ok with going for the larger box. I also received a letter and coupon in the mail for being a first time customer. My dress was done in about one month. Upon pickup they showed me how to view my dress properly and showed me entire quality of their work to make sure I was fully satisfied. My dress looks beautiful again! No stains and repaired a missing button. Also put the veil on top. Very friendly and professional. I highly recommend - is worth the drive if you live further away.
Response from the Vendor on 04/04/2017
Thank you for letting us take care of your precious Gown
I am a Moline Kronberg customer for over 25 years. They preserved my wedding gown, our family christening gown and recently tailored my daughter's prom dress to perfection - They are fabulous people doing marvelous work. - Lisa P.
Moline Cleaners were amazing from beginning to end. They were detailed in explaining what they do and explaining the price for my individual dress. The service was amazing and my dress looks amazing and pristine.
I brought my wedding dress to be cleaned and preserved at Moline Kronberg after months of research on places as well as types of preservation. My dress was all lace, and had minimal stains and a few pulls. They did an incredible job of restoring the hem to its original ivory and repairing the pulls. When I picked up my dress, they opened the storage box, and showed me the end result, to ensure I was satisfied. I especially like that given the type of preservation they perform, the box isn't sealed. They provide a pair of white gloved, which you can use to handle the dress as often as you like. Everyone was extremely nice and helpful. I would highly recommend Moline Kronberg.
The customer service was very good. I thought it was a bit pricey but after I received the completed dress, I realized they put a lot of time and care into handling my dress.
My daughter and I were very pleased with the care and profession service we received here. I called many places and Patricia spent almost 20 min on the phone with me and I knew Moline's would be the place we would trust with our wedding dress. Everyone took such tender loving care with our 66yr old heirloom unpreserved wedding dress. Taking their recommendation of moving one step at time doing just a clear rinse first we were happy and found the results to be to our satisfaction. Because of the delicacy of the dress further restoration was not recommended and for their honesty we are forever grateful. In today's world it is difficult to find professionalism with the heart and they have it here at Moline Kronberg! Thank you all from the bottom of our hearts.
Contact
225 Lorraine Avenue, Upper Montclair, NJ
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Meet the team
Patrica and Marcello Rodio
Owner
Moline Kronberg has been an institution of excellence since 1911, and the current ownership, Patricia and Marcello,carries on the tradition of high quality garment care and service.Then as now,we specialize in cleaning and restoring the most delicate and difficult fabrics and designs.
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Patrica and Marcello Rodio
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