We found Moments in Time Disc Jockeys on The Knot, and at first, they seemed amazing. They had great reviews, seemed very professional and the initial conversation was great, so we booked them. We had a wedding date set for May, 2020, but moved... to August, 2020 due to Covid-19. They were flexible in moving which was also very accommodating.
Prior to the wedding, we were asked to submit a form with (in a bulk e-mail), songs we wanted played, do not play songs, etc., which we did. Not once did we hear from the company on suggestions, questions, flow of event, etc. The only response was that we needed to get a tent to cover the DJ equipment in the case of rain. All of this would have been fine if they correctly orchestrated the event.
Though the DJs were very sweet, they did not follow any of the instructions regarding timing for the songs for the bridal party, groom or bride. They also said the groom’s mom’s name incorrectly for the groom/mother dance. During the reception, I asked the DJs to pump up the crowd with some upbeat songs. We gave them a list of about 200 songs to play and they still veered off the list playing some of the “do not play” songs. In addition to this, a guest told me they told her my wedding was the first event for BOTH of them! I am all about giving someone a chance, but someone experienced and non-experienced would have been a better fit if this was the case.
Not once did we hear from them after the wedding. No thank you, no request for feedback. Nothing...they acted like they were too important for the clients who wanted to work with them during a time when events were hit very hard. They should have been extremely grateful, but we didn’t get that sense at all. I am also in this industry and use DJs on a regular basis all over the country and have had many different experiences.
Unfortunately I would not recommend them. I hope others have had better experiences, and I hope mine was just a fluke, but they did not seem to care about their clients. The DJs were nice, but inexperienced and communication was barely there. They were great pre-event and accommodating with changing dates. Those are the pros, but the negatives outweighed the pros, which is why I felt compelled to write this review.