I cannot express enough gratitude to the team at Monarch Hotel for their exceptional service during our wedding. From start to finish, they went above and beyond to ensure everythi...ng was perfect for us and our guests.
A special thank you to Alondra, Jocelynn, and the rest of the incredible staff who were so attentive to our needs. Their responsiveness was outstanding—they answered every email quickly and ensured every detail was handled flawlessly. I requested to have my mom’s and sister’s rooms next to mine, and they made it happen with no issues. They even helped store our wedding flowers in their refrigerator to keep them fresh and ensured they arrived on time, which was such a relief!
The hotel itself is stunning. My guests absolutely loved the rooftop pool and jacuzzi with breathtaking views of the mountains—it was such a relaxing experience for everyone. As the bride, I was spoiled with a full day spa experience the day before the wedding, and it was absolutely amazing! It included a six-hour treatment with a massage, jacuzzi, sauna, and more. I highly recommend this to any bride—it was the perfect way to unwind and recharge before the big day.
One of the many ways Monarch Hotel went above and beyond was by helping us coordinate with the big bus we hired for our guests. They ensured everything was organized smoothly, making transportation stress-free for everyone.
Additionally, I ordered rose petals to be arranged in our room for our wedding night, and the staff executed it beautifully. Walking into our room that night was so magical—it was the perfect romantic touch that made the day even more special.
We also had so much fun at the casino! My guests and I enjoyed gambling and making memories in such a lively and entertaining atmosphere.
From the beautiful rooms to the incredible amenities and outstanding service, Monarch Hotel truly exceeded all expectations. If you’re planning a wedding or special event, I highly recommend them—they made our big day unforgettable.
Thank you, Monarch Hotel, for everything!
Sincerely,
The Lehmans