Mr. Formal

o get different ties for that)

ith and they had better discounts and promos. I went to the store on Camelback which is also where they store their inventory. Their building definitely doesn't have the polished look that Men's Wareshouse stores do, but nobody can tell that once the tux and you get to your venue.

ngle member of the party so that when their tuxes came in they had to be exchanged at another location. She quoted one price and then it was changed due to her mistakes without any notification to us. When we came in to try on the final tux both the sales person (same one) and a man she was training stood behind the counter without ever coming to see if my fiance needed help. We voiced concerns twice and they just mumbled from desk. We left and later had to go to another location to get the proper fit. I would never recommend this store to anyone. Poor training of staff.

n) based on bad past experiences (i.e. a previous wedding we had been to where the company badly screwed up 6/6 tuxes). When my husband and I went to one of the Mr. Formal locations to select the tuxes for our wedding, we were extremely impressed with Patty (the owner). We didn't really know what we wanted, but she took the time to explain the different options to us as well as helped us determine what would look best based on the look we were going for. This same level of service occurred at three different Mr. Formal locations as the male members of our wedding party live in different parts of the valley. Mr. Formal also has the policy of having the guys pick up their tuxes two days before the wedding as opposed to the day before which is nice because if something is wrong (which it wasn't), they have the opportunity to fix it. We were very impressed with Mr. Formal and I highly recommend them. Great pricing too, although my husband was the one who primarily dealt with that.

ng to work with my schedule and my fiancees and made the extra effort to be sure that things were facilitating smoothly. I appreciate their help and insight!

hich is good, but it is his job and his business so when things go so massively wrong, he should be the one fixing it. Yet for all of our inconveniences no concessions were made. Poor, very poor customer service.

nd on top of everything. There were no hiccups or road blocks and the entire experience was absolutely easy and convenient – something that was hugely important to me. Simply put – they make everything easy and streamlined. I highly recommend Mr. Formal to anyone looking at renting a tuxedo or suit for any reason.

exactly what we were looking for and called us when the new line came in. We loved the personalized attention we got. At Men's Warehouse we left feeling like we were bothering the staff by asking questions. Plus Mr. Formal's prices were better and their ivory shirts are ivory, not yellow.

nice, and a great pleasure to work with. When we had to deal with the man who worked in the Tempe store, that is when it all went down hill. EVERY PERSON in our wedding party had some sort of complaint about his customer service. All ten guys! And you know how easy going guys are!!! When I tried to change things in our order(three months in advance mind you) he acted like it was an inconvenience to him. Mr. Formal had a great selection of tuxes, but I suggest sticking to the shop on Camelback. They seemed to have people working there that were a little more friendly. And as many brides know, when it comes down to it, after all the planning we just want a friendly smile, or voice on the phone to talk to!

ne system is not up to date! Othe than that, they have good variety!

able to try them on before you order them. A lot of other places just take your measurements and you order out of a book. I loved that I could actually see what my husband would look like on our wedding day! They were very helpful in picking out different options for us and coordinated everything so that all the groomsmen could pick up their suits at different locations that were convenient for them. When they picked up their suits, some of the pant legs were not hemmed right and the shoes fit too small, but they fixed the problems right away and everything was perfect in time for the wedding day!

but we ran out of time So my shirt ended up looking like it was made for someone over 300lbs. At one time my sleeves were different lengths and my coat sleeves were longer than my shirt sleeves. I had to insist they try again because they didn't seem to think it was a problem. Don't was your time or money.

definitely return for future tux rentals.

dding tux because of the service I remembered my first trip in. They are honest and very hard working. They are always trying to please their customers and provide the highest level of professional and friendly service.

ed up all of the sizings on the tuxes, but the store, who had nothing to do with the screw up, was wonderfully helpful and fixed everything right away!

os that were good quality. The price included matching vests and ties and the people could not have been more helpful. We had guys coming in from all over the country. The store manager stayed open late so we could get them all in and the alterations and changes done while we waited. I would recommend Mr. Formal to anybody who doesn't want to worry about the tuxedos!

day. We had some confusion about what was supposed to be rented, who was supposed to pay, and what size was supposed to be available, but I felt all of it could have been avoided if there was better communication between the different locations and between the different employees within the company. They were nice people, but quite disorganized.

he pieces ready and had not filled the order. We had to come back again on our busy Friday before the wedding. Very inconvenient.