About this vendor
Tux and Suit Rentals Available
Mr. Tux has been making memories in South Florida since 1977. Our unparalleled selection is designed to match every taste from the most traditional to ultra modern. Our specialists will guide you through every step of the selection process and let you try everything on before you decide.
Details
Fashion Services
- Rentals
Suits & Accessories
- Bow Ties
- Cummerbunds
- Shoes
- Ties
- Tuxedos & Suits
- Vests
Reviews
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4.2
out of 5.029 reviews
Review photos
Showing slide number 1 out of 4
Amazing customer service. Melody was very helpful and attentive. Definitely will recommend them.
Jenai and Willy were extremely helpful and assisted with any adjustments outside of the scheduled times.
While the actual rental experience of going to the store to try on the suits for a wedding with my too sons was pleasant. The experience of going into pick up the suit and then try...
ing to get a refund because the pants they included in the rental was not sized properly was a fiasco. Essentially, when making the original rental I was advised that we would be scheduled for a fitting on a specific date, and with little notice the date was changed - which complicated my ability to have my sons present when I picked up the suits and fitted as originally expected. (We live over 30 miles away from this store.) Two days later, on the date of the event when my child was getting dressed for the wedding, we discovered that the pants that had been included for the 10 year old would only fit a 4 year old. I immediately contacted the store to advise them of this issue and to request that they provide me with a discount for their mistake. They refused because I had signed something when I picked up the suit that said there would be no refunds. Essentially, this store does not honor their clients enough to make right a situation that they caused themselves by changing the fitting date at the last minute and by providing the wrong sized pants. Honestly, a $25 discount would have made me happy (I paid $350 for the rental of two boy's black suits). I would not recommend you use this company. They are simply not what I would consider a reputable company.
I came in within the last 30 minutes them being open and Juan helped me figure out everything I needed and got me suited up within 10 minutes. Overall excellent customer service, v...
ery engaging and receptive to what you need as the customer.
Everyone that we dealt with at Mr. Tux were extremely helpful. They took their time to ensure that the measurements were accurate and then when the guys tried on their Tux’s they e...
nsured that everything fit properly and that all accessories were there. The tuxedos looked sharp and were all in great condition. A special shout out to Katherine, Daniela, Michael and Joe for making this experience a great one. My son and all the groomsmen, fathers and attendants looked sharp!
There was a mixup with the groom's party fitting appointment and so when we showed up to get fitted they weren't expecting us. Nevertheless, over 5 hours we were helped as the men ...
and boys were fitted for the wedding taking place in two days...when the shoes weren't ready and the ties/bowties hadn't come in the proper color, they hand-delivered everything the very next day. They did their upmost to ensure that my grooms party looked amazing and boy did they! Thank you Mr. Tux!!!!
We've been going to Mr. Tux for years. Great service!
We found Mr. Tux and couldn't be happier. They have everything in the store so the groom and groomsmen could try on the entire tux to see how the style and colors work together bef...
ore making the final decision. It was so much easier to make decisions when you could physically see the options (unlike at Men's Warehouse). Their prices were very reasonable too (cheaper than Men's Warehouse). They have most of their inventory in the store so they could easily swap out anything that didn't fit right when the groomsmen went to pick everything up the day before the wedding. If not, they also have a seamstress in house to make any necessary adjustments. They are part of a national fitting service so our groomsmen (located in St. Louis, Miami, Orlando, Chicago, and Alabama) could all get sized in their hometowns and pick up their tux at Mr. Tux for our Miami wedding!
Jose did a great job at coordinating all the boys and giving us a great price. Jose worked to get us an affordable price but with a great look. Thank you for making our day special...
.
This was by far my worst wedding vendor experience. Leading up to the wedding day as my bridal party went into their fittings the waits were unbearable (up to 2 hours!). However,...
this was by far the least of our worries. They do not allow you to go in and pick up your tux until the day before the wedding. This leaves no margin for error… and unfortunately they had ordered the wrong sizes for 2 of the junior groomsmen!!!!! We were there for 5 hours debating what we can do to get these tuxes for the boys. Five hours the day before my wedding when I had hundreds of other things to wrap up – it was a NIGHTMARE. I missed my mani/pedi appointment and was not able to go to bed until after midnight on a day that should be relaxing. Then they wanted to charge me for rush shipping for the new tuxes. I showed them my receipt, which clearly states they guarantee fit if they completed the measurements so they were not able to charge me (but I had to pull out the receipt – thank goodness I kept it!). Then the biggest nightmare of all… the tuxes did not come in on time the next day! I had 3 members of my bridal party standing in the tux store for 2 hours waiting for the UPS truck… it was ridiculous… they were of course very late, and delayed our event. My uncle actually wanted to sue them for the amount of time we lost at our event (we were paying by the hour). The attitude of the employees was the worst – my aunt even called me after her son was fitted because the woman who took the measurements was fighting the entire time with one of the other employees because she did not want to work in the Tux section. She still believes that because of her attitude that is why the measurements were taken incorrectly. Finally, the best man (who went to their Pembroke Pines location), asked the groom if he could borrow his vest (groom was not using it) later in the night when he took off his jacket… the shirt they gave him was 3 sizes too big and he was embarrassed to walk around with it. I looked and it was AWEFUL! What a joke… I can’t believe this place is still in business. They have no respect for time or the importance of these events. They should have had a manager come out and handle the disaster on the day before my wedding. I requested to speak to a manager several times, but got nothing. Whoever is the owner of this business should realize how terrible their customers are treated as they prepare for some of the most important events in their life. My entire family dealt with this problem, and I know none of us will ever make the mistake of selecting Mr. Tux as our vendor. At least Men’s Warehouse has some standardized process, and respect for their customers.
Groom, Best Man, 9 Groomsmen, 1 Jr Groomsmen, and 2 Fathers rented from the Pembroke Pines location and ALL were pleased with their suits! Prices were reasonable and staff was very...
friendly and accomodating. Each fitting was hassle free and color coordination was not stressful at all. Easy and convenient location, returns were not a problem at all either. We were happy we picked them for rentals!
The people are nice and try to help you as much as possible but........they are disorganized and the wait time is unreal. Everytime we went, we had to wait at the bar at Chillis wh...
ich is next door. Thats is how long we had to wait. It was around prom season...that was their excuse....... SO HIRE SEASONAL HELP!!!!!! Never using them AGAIN!!!
The grooms suit was promised to us at 3 different times!!!!!! Get it together people!!
Great
Thanks to Carlos at the Sheridan store my husband and the rest of the men looked georgous!
Think you!
This place was amazing. Well organized and got everything in time. Very heplful and friendly. Nelson Pacheco was my sales person he was great. If you decide to get the tuxes from t...
his place i really recommend Nelson (Salesperson)
All associates were awesome and they had the colors to match the bridesmaid dresses. Highly recommend
At first they were great. They helped choose the tuxes, find the right color tie to match the dresses and more. but when my groom's dad when to return teh groom's tux we were charg...
ed for teh tux because it had a small tear in the pants. It was a tear in the seam (which can be fixed with a few simple stiches)...they actually fix tuxedos on the spot if it doesnt fit so i dont see why we were charged so much money to stich a small tear in the seam. I was very dissapointed about that.
Suit was nice, but alterations were not done very good.
Overall I can't complain, they had good prices, good service and everything went as planned. All the guys were happy with their suits and service too. MUCH better than men's wearho...
use who doesn't even let you try on your suit!
A bit of a disaster.. They kept messing up our order for some reason.. it was different on paper than it was in the system, and it was just making things confusing.
The peopl...
e were very nice, and we used them over Men's Warehouse because we preferred their selection.. though Mr. Tux's tux shoe rental selection is horrible.
I did have some difficulty with them at first being able to match the color of the bridesmaids dresses, but they worked really hard at it and it all worked out in the end. They of...
fered hands down the best customer service out of all the vendors I worked with. Just make sure to make an appointment, so you don't end up waiting.
at the beginning I had problem because me and my wife and pick up the color and styles and the wedding went to get size they had nothing in the system and everything had to be re d...
o. after that everything went great.
Getting fitted was easy and conveninent! Cost was low. Only problem returing the next was difficult. The guys including groom were undressing that night to make sure suits got back...
before noon on Monday morning thanks to my new brother-in-law and my sister who returned the items. Otherwise, suits were comfortable and light for our venue-beach! They looked great in the pictures!
Used this business for my husband's tuxedo and all of the groomsmen. Tuxedos were in great condition and staff was attentive.
Great hours for fitting!
Had such a positive experience, great staff... Great quality suits.
After not being able to see the suit before renting it at the bigger franchise, I found Mr Tux and Akmar...they have most of their stuff in stock for people to see and try on (in t...
he correct size)....
Very friendly, professional and knowledgeable....Highly personalized service and great value ....just what retail and customer service should be...
Would recommend them time and time again...
No complaints whatsoever about this vendor. The manager was warm and friendly and listened to our wants/needs/style. He helped us pick out the perfect tuxedos for everyone and help...
ed us be bold and still be ourselves. The prices are good and the groom's tux was free as appreciation for our business. They were organized and sent us phone and email reminders about fittings and payments for all the participants in the wedding.
Nice Staff
Contact
12004 N KENDALL DR, Miami, FL
