Mr. Tuxedo & Bridal

If I could give a negative star review I would have wholeheartedly given this "establishment" a negative 10 and that would be generous. Let's start with the fact that I did my due diligence, called ahead, and ensured that they had appropriate sizes for my future sister in law. They assured me it was okay and they had several good options in her size range so we kept the appointment. On the day of our appointment we showed up a couple minutes early. From the second we walked through the doors we were treated worse than second class citizens. I think it's important to note that the person that "assisted" us was non other than Teresa Hubb, the owner. She took one look at the bride, commented rudely on her size, took us to the last dressing room in the back corner, shoved two dresses in the fitting room, bid us "good luck", and disappeared. There was no offer to help, no questions about what she was looking for, and when we asked about dress options that could be ordered in the brides size she insinuated we couldn't afford it in a very snarky manner. It was obvious she saw us as a nuisance not customers. We decided since the bride was already on the verge of tears from the disgusting treatment by the owner, the size shaming, and the judgement it was best to leave. To salvage the day however, we reached out to Wild Rose Bridal in Murphysboro that usually requires an appointment and fee. Not only did they fit us in last minute but McKenzie (apologies on spelling) was phenomenal, had the dresses set out, made the bride feel special, gave us an amazing discount, and she said yes to the dress. As a large family with 6 daughters, 3 sisters unmarried, and my husband and I planning a wedding for ourselves, the judgment Teresa held and the utter disrespect she showed to our family cost her an abundance of sales and really showed that you shouldn't judge a book by its cover. And Teresa, as an owner you should set a better example for your staff and your community by treating all people no matter size, your perceived wealth status, or anything else that makes humans unique as equals and maybe you could afford to update that sorry excuse for an establishment. Have the day, week, month, and year you deserve. Wild Rose Bridal in Murphysboro, thank you for saving our day, putting a smile back on our brides face, and becoming part of our family.