Nancy's Bridal And Formal Boutique

for alterations. After purchasing the dresses, we find out that alterations don't include the bussle..and on my mom's dress the hem wasn't included and nothing else needed to be altered. When it came to scheduling alterations, they don't do weekends, so I had to beg for them to get someone to come in, and I felt that they were being rude about the entire situation like I should have known. Not only that, but the other girls that came in, they would take in the hem, but the girls that were too shy to say something did not get their bust taken in because the store didn't bother to check the fit so they had to go back again..I think they just wanted less work so they only tried doing hems. I think staff politeness was hit or miss, and maybe the alterations lady comes off a little strong, but it gave me a bad taste. I do have to give them credit for bringing an alteration lady on the weekend, but they should plan on accomodating out-of-town guests on weekends when needed instead of giving you the third degree about it and then giving you grief when you come in for your appointment. They really need to be more competitive in their pricing though. I think we could have paid less even after the alterations elsewhere. They were nice when you shopped, but after your deposit and final payment..it's not so consistant...and Free alterations doesn't mean everything and that policy varies by who the dress is for...

al at first because they don't even carry the designer (La Sposa). When I walked in the young lady was full of energy and so eager to help. She insisted right away that I use her computer to show her the gown I wanted. She instantly made a phone call and while doing so I started trying on dresses they had in the store with the similar style. Not once did they try to convince me to get any of the dresses they already had she listened and understood what I wanted. A couple of days later she called me saying she would be able to get the dress and it was $600 cheaper than the high end store where I tried it on. The impressive part about it is that it was about 4 months from my wedding and I got it back in more than enough time. The alterations were superb and if I got paid for every compliment I would be rich. I recommended them to quite a few people and would do it again!!!

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ed that they could not reveal the designers name because they were extremely private about their designs. In an attempt to assure them that I was serious about purchasing the dress, I asked if I could take a picture to remember the gown. Once again, I was told this wasn't possible. Now, I do understand the alterations managers concern about taking a picture of the gown because the design can then be replicated by another maker. However, I do not understand their refusal to reveal the designer, label and style number. I was beginning to get slightly suspicious about the dress itself because the price was worth a designer label. However, on the inside of the gown there was no label. Why would you remove the designer label, refuse to reveal the designer, and expect a bride to pay "top dollar" for a dress that could be a knock-off? Of course, as every determined bride-to-be does, I searched every where on the internet for this dress. Guess what? I FOUND IT! Pictures galore! Style number too!! The designer just happens to be one of the most popular labels for bridal gowns. So, I played detective and called one of their retailers and asked if they were allowed to reveal the Casablanca name, label and style number, and the assistant said, "Yes, of course, in fact, it is encouraged!" Soooo, my fellow brides-to-be, I called Nancy's Bridal and told them about the incident. They said that as a business, they are concerned about entering into a "price-war" with another store. I understand that, but tried to explain that with one hint of dishonesty or even smell of suspiciousness, sends a bride running. I would not invest over $1500 in their store if I felt they weren't being completely honest with me. As a business, it is their job to sell the designer, not tear of the label from the inside of the dress. Long story short, they insisted that it is a real casablanca gown, and they apologized. Now the question remains, do I enter into business with Nancy's Bridal? What else are they going to try and hide from customers? In business, honesty should be the first policy.

s, at Nancy's you basically go in and find dresses yourself, dress yourself, and then the ladies may help you in deciding on a dress.) I didn't need an appointment, which was nice. The dress came in and the fittings were fine, however the "included" alterations did NOT include the hollow to hem or the bustle...which I paid almost $200 more for. I found my bridesmaids dresses there as well. They were a good price and came in fine for my girls, however all four of my girls had sizing issues and had to have them altered because they were not measured correctly. Two of my girls even switched dresses in order to try and fit into them better... needless to say I wasn't a happy bride to hear the woes from my bridesmaids. As for my dress, it was recommended that I not get it hemmed, when I indeed needed it as I stepped on my dress throughout the night. I was also told no way no how would my bustle break, and yet it did. Overall, I loved my dress and my girls looked amazing, but I don't necessarily credit Nancy's for those things. It's a good place to check out, better service than the David's Bridal (that's for sure) but I wouldn't consider them the best of the best.

still fit like a glove!

. They found the most perfect dress for me that I couldn't have asked for an easier dress shopping experience. I did go to other bridal salons but ended up back at Nancy's. They were so nice to myself and my family throughout the whole process and my experience was great. I would recommend this bridal salon to anyone that wants a stress free experience!