Nancy's Bridal Boutique

The staff is rude including NANCY! Was a disaster! 3 fittings and the dress still was not correct. The Alterations lady actually Body Shamed verses taking accountability for bad alterations. Never measured or Pinned at any fitting. Nancy said not their fault! Had to go to an Alterations place to get the dress fixed 1 week before the wedding. They Had 3 Nancy dresses they were fixing ! Horrible experience! Save yourself the heartache.

I had a really disappointing with this company. In the beginning, I loved my dress and was so happy. I got my dressed altered at the boutique with their seamstress and I would highly recommend NOT doing the same. I had only the straps altered, bra cups put in, and the button hooks fixed and nothing else changed! The morning of the wedding I put the dress on and within 3-5 minuets of wearing it (without moving...just my mom and MOH putting on the veil and buttoning me), the left strap broke. It popped off so easily, I was shocked. My mom, MOH, and Mother in law had to fix not only the left strap but also the right strap because it was such shambley work. The straps looked like they were hardly secured. The three of them had to use needle and thread and safety pins to secure my dress....and it took about 30 minutes. I was unable to take about 15% of the pictures I had wanted either due to time or to the fact I was scared to move in my dress. It was extremely disappointing that the words out of my mouth to my dad during his first look were "please don't hug me too tight because I'm scared the dress will break again". I was unable to hold my niece during the day because I didn't want the dress to break. During my actual ceremony, I found myself praying that every time we kneeled or moved, that my dress wouldn't break. After getting back from the honeymoon, my husband called to ask for a refund and received a very small refund. My husband spoke with the owner and after a few minutes of conversing, he was hung up on. It's very disappointing that a company that claims it wants to see all their brides smile and make your bridal fantasies come true, doesn't seem to care at all that their work ruined the wedding day. I truly became most upset when realising the company doesn't care about how their work impacts you after you pay them.

So many different styles! And the staff are incredibly helpful and knowledgeable.

The entire team at Nancy's was incredible. We got my wedding gown, my bridesmaid dresses and rented tuxedos all through their store front location. My favorite part of wedding planning was going to Nancy's for something involving my dress. Thank you to Erika for helping me find the most perfect dress and Julianne for always answering my questions when I called. This team is incredible and I was lucky to work with them.

I loved getting my dress here as they were super helpful to me. They made me feel right at home. I loved my Morilee summery dress. It had sleeves and some beading on top but the rest of it was so light and flowy. It definitely was suited for a very hot outdoor wedding which mine was on July 20! I also got my alterations done there as well and they were done very quickly. :) I would recommend them to anyone as they were outstanding to work with.

My bridesmaids and I had a wonderful experience picking out their dresses from Nancy’s. They helped us with ideas and had a range of sizes so each of my bridesmaids could find something they loved. They all ended up choosing the first dresses they tried on! There was a little bit of a mixup ordering my matron of honor’s dress - they didn’t order it when she put down her deposit but waited until each bridesmaid had made a deposit, which was a couple months later. We freaked out a little because my matron of honor lives out of town and it was going to be complicated to get it to her. As soon as we figured out the issue Nancy’s was on it and made sure she had her dress with plenty of time to get it altered. They all looked so beautiful - thanks Nancy’s!

The staff at Nancy's Bridal helped me find the most amazing dress for my big day! They were so knowledgeable about dress sizes and the in-house alterations made the process so easy!

Loved the selection, service and highly recommend! I received so many compliments on my dress and head piece!

Not only does Nancy’s sell beautiful dresses with a wide selection at a reasonable price, they also have an amazing staff. When I came in for my dress I didn’t know exactly what I wanted, but instead gave a couple of details I liked. Each dress I tried on I would give feedback about what I liked and disliked about the dress. Then, they would go searching for a different dress that met my wants. On the sixth dress, they nailed it and I knew it was my dress. In addition to finding my perfect dress, they learned my name and would greet me each time I came for a fitting (all done in house) and were truly so sweet and genuine. I received so many compliments on my wedding day about my dress and would recommend Nancy’s to anyone in search of a beautiful wedding dress!

I love the staff here! They were helpful throughout the entire process, whether it was the first day trying on dresses for the first time there or a year later on my fifth visit, testing my dress one more time to make sure I didn't need additional alterations a few weeks before the wedding day. They actually have a lovely selection of dresses, and though I found my chosen dress on the 4th one here, I wish in retrospect I would have tried on more because they have such an array! Very nice people, good prices for lovely pieces, and they held my dress for almost a year free of charge in their temp. controlled area. Would totally recommend this place if you're in the Indy area!!

I purchased my wedding dress as well as my bridesmaid dresses from Nancy's and could not have been more pleased with them! Everyone was so helpful during my consultation and made me feel very special, I figured this would be because I was the bride, however when the bridesmaids and I returned to pick their dress, they were given the same treatment. If you are looking for beautiful dresses at a great price, I would recommend going to Nancy's!

Worst in Indianapolis! Stole our money and delivered the dress unfinished. The dress fell apart during the reception! We filed a formal complaint with the Better Business Bureau. Stay away!

Don't go here! They are disorganized and dismissive. I scheduled an appointment to get an alterations quote for a wedding dress I had already purchased at another store. When I showed up, the sales associate at the front desk (who was randomly holding a very young baby) was very disorganized and dismissive. She made me wait about 10 minutes past my appointment time to get a room even though the shop was fairly empty. Once she said a room was available, she briskly took me back there and told me to wait for her there. After almost 20 minutes of sitting in the room by myself, I realized they had completely forgotten about me and my sales associate was no where to be found. I went out of the dressing room and had to track someone down by myself to even look at my dress to give me a quote. The new sales associate I found was now watching the random baby, who at this point had started crying, and looked at me in my dress for less than a minute before giving me an exorbitant quote for my simple alterations. I understand I wasn't there to spend thousands on a dress, but I was still a potential paying customer. There is never an excuse to make someone feel unwanted and unimportant. I left incredibly frustrated. I will never go back to Nancy's and I will tell everyone I know to do the same.

I had a great experience at Nancy's! I had two appointments with Kim and Julie-Anne. Both ladies took lots of time to find dresses that I would like and were very knowledgeable. Their boutique was very nice and was a fun place to go shopping. Although I didn't find my dress there, they had a great selection and were very helpful! I would highly recommend Nancy's for dress shopping.

I was a walk in and they saw me right away. My consultant was very nice. She did however let me try on a dress $1,000 over budget. The one other employee had her baby with her (which was fine) but she never answered the phone. My consultant had to run back and forth to the phone, which I felt bad for her. It was a week day and I was the only client in the store. I made an appointment to go back but cancelled after reading some reviews and with the knowledge that they didn't respect my budget of $5,000, and that's a lot so I don't know why they would go over it anyways.

Nancy and the team at Nancy's Bridal went above and beyond to help me customize my wedding dress for my September 2018 wedding! They are extremely professional, easy to work with and a calming presence (in the midst of crazy wedding planning). Highly recommend! Thanks for everything, Nancy!!

I loved my experience at Nancy's! The store is beautiful and just the right size so you didn't feel too crowded or that the entire shop is staring at you. The dress selection was great, and their staff was very friendly and helpful. From trying on dresses, to purchasing, to alterations, they were wonderful. They even work with a local cleaner so I was able to work with Nancy's to get my dress cleaned and preserved. I highly recommend!

Barbara who works here is AMAZING. She made my dress shopping experience wonderful. She gave honest feedback and really helped pick out the perfect dress. The first time we were there for about 4 hours - she was patient and truly had an interest in what we were doing. Even picking up the dress - she made me feel special. She walked it out to the car and everything. If you go - ask for Barbara - you won't regret it. The alterations were very expensive - but it was perfect the day of!

I went in not even looking for a dress but f ok und my perfect one. the staff was so helpful and nice! I really felt like they cared. the dress was amazingly beautiful and the price was affordable. all in all I loved this place and would recomend it to anyone.

Absolutely the best bridal salon in Indy. Nancy herself attended to me as I searched for my perfect dress. It was the third shop I’d been to and I tried on dress after dress without success. Nancy listened closely to the features I liked and disliked and then hand picked a dress for me to try. It was the one! I felt absolutely stunning in the dress and her salon was the only reason for it. Alterations were done perfectly with decent prices. I highly recommend Nancy and her salon to future brides!

Nancy was super helpful during the whole process! I got my dress, my bridesmaid dresses, and flower girl dresses from here. To add to it, I also got my hair piece and veil. The staff was so helpful and attentive. They helped me pick the perfect dresses to compliment each other. All of their dresses are so beautiful!

I loved my experience at Nancy’s! I had second guesses about my dress and wanted to change multiple details. Nancy came up with creative ideas that made my dress even more beautiful than I imagined. I cannot thank Nancy enough for everything she did for me!

Okay, so I was the most indecisive bride of all time. I bought a dress. Second guessed it. Came back in. Changed my dress. Second guessed it. Called in and changed it. The whole time they laughed with me and never made me feel self conscious about my indecisiveness. They were patient and so friendly. I grew up in the area/was getting married in Indy but currently live in Chicago. They let me bring my dress back in 2 days before my wedding and turned the steaming/pressing around in a day for me. I highly recommend Nancy's!

I couldn't have asked for a better dress shopping experience. Nancy, the owner, made herself available the entire 3 hours I was there with my friends and family. I found a Stephen Yearick dress that I loved, but wanted to make some changes. Nancy helped me design my dress with Stephen Yearick and kept me updated throughout the entire process. Every time I went in for a fitting, she made sure to help me and always be available. She made suggestions, without being overbearing with her opinion, and I really appreciated that. If I had to do it over again, I wouldn't change a single thing about the dress shopping!

My bridesmaid dresses came from Nancy’s and were beautiful. They let me come in multiple times to look, as not all the girls could be there at once, and had notes of my information ready each time. The orders came in quicker than expected and they were easy to work with. I appreciated the help of Nancy’s Bridal.

Even though I scheduled an appointment, the staff was super unorganized and not enjoyable. It made trying on dresses more anxious than I already was.

Nancy’s has many great options! The consultant was very helpful and did her best to add straps, belts, fabric, fold down the back, and do as much as she could to help me imagine the dress to be exactly what I wanted. Prices are really good and they have tons of styles! The sitting area was very comfortable for my sisters and Mom, and tissue boxes were provided (and needed)!

My initial appointment I was attended by an older lady dressed in all black. I believe her name was Nancy but I could be wrong. Since they weren't that busy I felt like we got a little more attention but the bridal consultation was very dry and not helpful. I did find a dress I loved but wanted to wait until my family came in town to see before I purchased. I left with a card that contained my dress designer and style. I called two months early to schedule a dress reveal appointment to show everyone the dress I picked out. Mind you I had family coming from over an hour a way to see me in the dress I was going to get married in. We arrive 30 min early to have them place the dress in the room without my family seeing it. To my surprise the sold the dress I came to try on but never bothered calling me to tell me I wouldn't have a dress to try on when I got there. The bridal consultant working with us explained that they never read the notes before a bride comes in that they just go with it. That is nice considering we are spending thousands of dollars and this is supposed to be a special time for us. She then said they didn't have my appointment down as a reveal appointment to a try on. Even so you don't read the notes before we come in so you still wouldn't know until I arrived. After somewhat of an emotional moment I tried on a few dresses that were very similar. Toward the end, we asked our consultant if there was anything they can do to compensate for our experience. She left to get the owner Nancy, which never bothered to come in and talk with us. Instead offered us 5% discount. The bridal consultant said she requested 10% instead. Mind you the owner never came in to offer an apology or make us feel the least bit better about the whole ordeal. We were there for an additional 45 min after having the conversation about discounting but still never approached us to say anything. I am sure the reason she didn't bother to say sorry was because what is one upset bride going to do for her business? More and more ladies will continue to go in and purchase dresses despite the negative reviews. I know everyones experience is different and I certainly hope everyone else who choses to go in that dreadful place has a better experience. I now have to drive to Cincinnati to purchase my dress because that is the next closest place to purchase the designer I chose.

After visiting a few other local bridal shops, I unfortunately found my perfect dress at Nancy's. From the get go, Nancy seemed uninterested in helping me for my scheduled appointment. She would disappear for chunks of time after putting me in a dress. After I ordered my dress and came for my first fitting, the dress was huge and had to be taken in in the bust, waist, and hips. When I changed my mind the week after my fitting and called to ask them to hold off on a change to the back of the dress, I was told it was no problem. When I arrived for the next fitting, however, the alteration had been done (and poorly) and with no apology or offer to reverse the change or not charge for the work that I was told wouldn't be done. The botched lace was fixed in the end, but my concerns were dismissed and I was told "don't worry about it, it will be beautiful" although they had already screwed it up once. Save yourself the stress and find your dress at one of the other local shops that values your business and treats you respectfully.

Nancy's Bridal Boutique is amazing not only for dresses, but also alterations. I bought my wedding dress while on vacation a year before my wedding. It was altered correctly for the shoes I planned on wearing, but the day before my wedding, I tried it on to practice our coordinated dance routine, and I was stepping on the back of my dress with every move! I was so afraid I was going to rip the entire dress, so we called Nancy. She was able to get us in on the same day to fix my dress and did it in a half hour! I am so thankful for her work!

Horrible experience. Save yourself the trouble and go somewhere else. Everything that is wrong will be your fault and they will be rude while helping you.

I recommend that you don't waste your time here, and this is why: My family and my fiancés family came in town for my first wedding dress shopping trip. I chose Nancy s and I deeply regret it. My consultant was extremely rude. She had another bride, so her attention was divided. I am an understanding and patient person so I didn't mind the delay, but I do not appreciate being made to feel like an imposition. Every time she came to the room she would say something like "well we squeezed you in so the other bride takes priority." The only dress my mother picked out that she wanted to see me in, the consultant wouldn't allow me to try it on. She was blatantly rude to my mother. When I picked one out from the rack the consultant said to me "that one isn't in your budget." I hadn't told her my budget, so she made an assumption about my financial situation. As it turns out; that dress was well within what I was planning to spend. I will not be buying my dress at Nancy's, and I will not be recommending them to anyone.

If you’re looking for a gorgeous bridal store with a wide selection of wedding gowns, a caring and detail-oriented staff, and an experienced alterations department, you should start your search at Nancy’s Bridal! From the moment we walked in, the staff at Nancy’s was warm, helpful, and patient. I had the pleasure of working with Barb, who took her time helping me in and out of dresses, explaining different options with my bridal look, and making sure I was happy with every facet of my wedding dress. During the dress fitting appointments, Nancy was amazing. She has years of experience, and a great eye for details when it comes to the fit of your dress. She was happy to continue making adjustments until every detail was perfect. I would highly recommend Nancy’s Bridal to all brides looking for a perfect wedding dress shopping experience.

I am so glad I ended up picking Nancy's! I felt so special there and Barbara helped me pick out amazing dresses that fit my style and my budget. She was patient and I never felt like I was being rushed to get out! She offered great and honest advice and I can't be bappier!

I found my veil, dress, and bridesmaids' dresses here. The staff was very professional and helpful. I felt like a princess every time I showed up. I would definitely recommend bridal gown shopping here.

I'm not going to rant on about details because at this point, my wedding has passed and there would be no point to write about the amount of phone calls, stress and disappointment this shop caused. But, I would want to know as a new bride and a first time customer what a horrible experience I had here so I'll just give you a quick run down of facts.. I ordered the Cora Watters dress. The shop ordered the wrong colored mesh several times and the first time the owner tried to tell me the sample dress (color I wanted) looked "almost the same" as the dress I had. Owner tried to "fix it" by replacing all of the mesh but in the end told me I was costing her money and blamed me for 'ordering the wrong color" in the first place. Because of all of this I got my dress from the shop less than 3 weeks from the wedding without having any fittings yet. All of my fittings took place in the last 3 weeks before the wedding and I ended up just searching for a seamstress myself because I had lost all trust. This was the the most stressful part of my wedding process. I only write this post because I hope that brides don't go through the same hassle. I'm sure there have been a lot of good experiences here but if you have any dress issues arise along the way, don't expect the owner to be of much help.

Nancy's Bridal Boutique was absolutely incredible to work with and had the best selection of dresses! I couldn't believe that they had exactly what I was looking for since I'm not a traditional bride :) MAJOR props to Nancy and team

Nancys Bridal was the 2nd Bridal shop we visited and where my daughter found her dress. We were welcomed when we arrived and were told to feel free to look, and when we found a gown or gowns we liked they would take them to a dressing room for us. It was very relaxed and were able to browse without any sales pressure or feeling rushed. The shop is very beautiful and lighting is good. Staff was helpful but not pushy at all. We ordered the dress that the bride chose. Since the bride was living out of state at the time, they were helpful in arranging the appointments to her schedule. When the dress arrived, she flew in for a fitting and it needed alterations on the sides so the front would lay flat and not puffy over the stomach area. They measured her and we also told them that the church required some kind of strap for all strapless dresses. They showed us a nice sheer strap about an inch or two wide, which attaches to a clear snap that they would attach inside the dress. We agreed but were shocked to find out that JUST the straps would be 80.00 to put on. I was in disbelief. Each snap would take four stitches to put in the dress. I could have put them in myself but that was not an option. After the alterations were done, she flew in again for a fitting. The dress still had excess material that bunched up in the stomach area. So, once again it needed more alterations. The seamstress they used was very impatient and short, when we told her it wasn’t done right, she insisted she has been doing this for 45 years and knew what she was doing. Overall we had 3 different alterations done on the dress to get it right. Now here is the other shocking part……..when trying on the dress the 2nd time, we discovered that inside the dress were two straps that were made to be used with the dress. This should have been told to us when we mentioned needing straps. I feel we definitely did NOT need to spend the extra 80.00 for the straps they sold us, when there were already straps with the dress. If you buy your dress at Nancys you might want to have alterations done elsewhere. I would rate them a 3.5 out of 5

As a bride who LOVES the experience of finding the perfect details for my wedding, I wanted the process of finding my dress to be more than something to cross off of my list. I wanted it to be special and something meaningful. Nancy's Bridal did an amazing job of helping me find my perfect dress! First of all, the atmosphere makes any bride feel like a princess. The layout of the store is gorgeous and relaxing. I loved that I actually got to pick out my own dress! No one picked it for me. I was able to walk through the store and pull out the dresses that I wanted to try on. After picking 5-ish dresses, my attendant grabbed the dresses off of the rack and brought them to my dressing room. I then tried on the dresses. After trying on the dresses, I walked out to my girls as then gasped at my dress. I was placed in front of a beautiful mirror and given wonderful options for veils, belts, jewelry, and accessories. The prices were actually very reasonable and I ended up buying my perfect dress for just under $1000. After adding alterations and a few accessories, the total came to about $1500, but that was in my budget and I could not have been more pleased with the dress I received. I loved the experience, and I loved the dress!! In addition, Nancy's did my alterations for the dress. They adjusted the neckline of my dress to a sweetheart from a straight neck, added a belt, sewed buttons down the back, hemmed the dress, brought in the sides, and added a bustle! I loved my dress, and it fit like a glove! My dress was strapless, but stayed up perfectly (even while I danced with my hands in the air) because Nancy did such a wonderful job of altering my dress! I cannot thank them enough and I would recommend their services to anyone!

Nancy and her staff are wonderful!!! I went for multiple fittings (at least 4) and every time they were so easy to work with and truly wanted my dress, my vail, and bridesmaid dress to be beyond perfect!!! Way better and nicer than David's Bridal or any other bridal store. Very reasonably priced too!!

My appointment went flawlessly. The consultant was very professional and kept me feeling very positive. I recently went back in to try on my actual dress for the first time, and the consultant had measured and ordered perfectly. I just have a few minor alterations, and the entire process has been painless so far!

My daughter, I & her maid of honor had an appointment. Upon arriving we found only the owner in the store & she was waiting on another group. She kept apologizing, also complaining & bemoaning how tired she was & because her 2 people scheduled had called in sick. She grabbed us 2 dresses & that was the last moment we saw her until we chose a dress. We were there 2 hours with zero additional help from her. She was barely waiting on the other group she was mostly up front on the phone complaining to someone. Why we chose a dress there I'll never know. She did absolutely nothing. My daughter and her friend have both worked at bridal stores and luckily they knew what to do. They found veils and grabbed clips so they could pull the dresses tighter etc. We grabbed our own dresses off if the racks. When we let her know we had chosen a dress, we said it was a little out of our price range and she apologized for our inconvenience that day and discounted it and told us she would take a lower deposit to get it ordered. We thanked her & joked that if she was hiring she should hire my daughter & her friend & she laughed. It's now nine months later and the dress has never been ordered. My daughter called the store multiple times and was told it's no big deal, it'll get ordered, these things happen, until Sunday when my daughter called again and was told that, no the dress has not been ordered and no one ever told her it was going to be ordered. It's 3 months until the wedding! We go to the store after I speak to someone on the phone, get hung up, sit on hold for 15 minutes after I call back, speak to another person and I'm told we can get our money back... We get there and I'm called a liar and told that no one ever said that. Nancy was awful to us in person & this experience was unlike anything I've ever seen. Her saying she was keeping our $350 from us is despicable. She says it's on our contract (that we never signed). "No refunds" She also told me at one point she didn't want to help me because I was complaining so much. And I told her, why would I be upset, unless you had actually said this, she said "you're now making stuff up you're a liar. " I'd never say I'd order something and then not do it. I would never recommend this store. Eventually she refunded our money -$85 that she says is how much she is charged every time she ran our card for payment. She's someone who hangs up the phone when someone has a complaint. She must need that $85 more than my single mom, daughter.

terrible. I didnt even get to try on dresses I liked because I'm not a size 2. The woman who was my "consultant" was not helpful,in fact she was pretty rude. I would definitely not recommend this store to any of my friends.

I actually found my dress at a different store out of town but was excited that Nancy's carried it locally. I went there twice (once before finding the actual dress) and both experiences were fine in terms of service. Its a busy place, so there is some waiting involved with Nancy helping multiple people at once. I stepped on a pin, which led me to notice that the carpets/walls could use some updating, but overall I would recommend going there to others, mostly for the selection and value. You can find a beautiful affordable dress there. The alterations nickeled and dimed me to death - for example charging me $25 for bra cups after I was already spending $500+ on a redesigned neckline and my dress' need for taking in in the back versus the sides (apparently that costs more). The bustle required 15 hooks and was really complicated because it was a full skirt with lots of tulle, but for the price, I was very disappointed that none of those hooks held up that night very well. Overall though, they were par for the course in terms of bridal store service for a large place. I had much better service at small boutiques (champagne, cupcakes), but those dresses were also $3500+...

I had a great experience at Nancy's! They have beautiful selection in a wide range of sizes. As a plus size bride, I was able to actually try a dress on and have it zip! I would hands down recommend them to everyone!

I found my dress at Nancy's and had a wonderful experience! Sarah was the one who helped me and I couldn't have asked for a better consultant. She was able to help me find the perfect dress and even let me turn the appointment into a bridesmaid fashion show. We found my bridesmaid dresses that day too! Thanks Nancy's!

I am madly in love with my wedding dress from Nancy's (its been over a month since our day). I loved every detail and appointment. Only compliant I have would be that the addition of a bustle seemed pricey and that one or two broke before I got to the reception.

Nancy's was the very first store I went to for a bridal gown. Everyone was so friendly! They showed me around and then told me to pick a few dresses from each of the "types" they had. They had ballgowns, mermaids, a-line, everything you could imagine. When I was done picking out dresses, my consultant helped me into them. I was a little nervous to get undressed in front of a stranger, especially since I'm considered plus-sized in the bridal world. She was extremely nice and made me feel extremely comfortable. There was a mirror in the room and so I was able to see what I had on before I walked out in front to show my group. I would absolutely recommend anyone to Nancy's!

I was recommended Nancy's by MANY of my friends. They had a great selection of dresses. All of the employees were so wonderful to work with. We weren't rushed in our appointment - even when I wanted to retry on my dress several times! :) I love my dress, and had never seen anyone wear anything like it before. Because I purchased my dress there, my bridesmaids were able to receive a discount on their dresses (from the Dessy group). It was easy for them to call the shop and pay for it on the phone. Overall, I loved Nancy's and would recommend it!

Nancy was wonderful to work with and I was able to find my dream dress as well as have all my alterations done in house! Thank you for the great customer service and helping me find the perfect dress for my wedding!

HORRIBLE experiences here, would not recommend!! We purchased bridesmaids dresses from Nancy's following their instructions on when to order and the dresses came in 3 weeks late with no message to bride that they were in, so I found out 2 weeks before the wedding! Store was extremely unorganized with very little help when I went with a bridesmaid for try-on. They messed up one of my bridesmaid's order. I live out of state and tried calling them 7 times over a months period to inquire about our order with NO RETURN CALL! Would not recommend using for any bridal purchase.

I was recommended to this store by a friend and it was amazing. There selection of dresses are beautiful. Along with their amazing selections their customer service was amazing. I would recommend anyone to go to this store first!!!!!

By the time I visited Nancy's Bridal Boutique, I had already been to at least 5 or 6 other bridal stores and none of them were as nice as Nancy's. All of the people working there were super sweet, especially Nancy herself. All of our dresses came in when they said they would or earlier and we had no issues with that. The only hiccup we experienced was they never called me to let me know my dress was in. I thankfully called in January when they said it should be in and they said that someone tried to call me in December, but I never got a phone call, so I am not sure what happened. That was the only "issue" and I would still highly recommend it. They were also nicely priced and give good discounts on all of the other necessities (veil, mother's dresses, bridesmaids, hair pieces, shoes) if you buy your dress from there.

My experience at Nancy's was fabulous! The women who helped me were very knowledgeable and knew exactly what they were doing. They store was clean and bright with plenty of room for all my friends and family to sit. They let me take my time and re-try a few dresses. I am a curvy bride and had tons of options to choose from in my size. I cannot say enough good things about this shop!

Love, Nancys! I had a not so good experience at a larger bridal store right before I went into Nancy's. I was feeling overwhelmed and unsure that I would find the right gown in my timeframe. My sales agent was remarkable! I told her what I envisioned and she pulled exactly that out of another bride's dressing room (she was done with it of course). It was the first dress I tried on at Nancy's and it became my wedding gown. Great price, great quality. The veils are a little pricy. The service is good (minus alterations if you go through their partner -- cash only). They were prompt and had my dress ready just in time for the big day!

I got my dress here while I was at school even though my wedding was in another state. I loved my dress and got several compliments on it. Whenever I was at the store, it seemed very busy with only 1-2 consultants available to help everyone which meant that I had to wait at times for help getting in and out of dresses. My dress came in about 3.5 months after I ordered it which was earlier than the predicted 4-6 months. I chose not to get my dress altered here.

Nancy's had a great selection of beautiful dresses and were extremely knowledgeable. When it came time to get my dress, it was over a month late and they would not return my calls regarding status of the dresss.

Teenagers work the store and it was pretty unorganized. Got lace dress off rack for clearance and took it else where for alterations.

It pains me to write this review because this store started off being amazing! I had great customer service my first two visits and then I bought my dress. From there, the customer service, quality and care went down hill and FAST. I was treated very rudely by the alterations staff, made to feel like I was ridiculous for things I wanted (I had already paid for), given alterations that were different from what I was promised for and just treated poorly. The alterations lady was stepping on my dress without a care, was forceful with me in it, and kept asking me "why I want that, I don't need that." Then they tried to tell me I didn't need my dress steamed (it was a wrinkled mess) but if I was going to steam it, would cost $50 more because I didn't buy my bridesmaids dresses there. Ridiculous! I called several other couture bridal stores around town, and none of them charge for steaming if bridal dress is bought in store. Also, sketchy because I had to pay for all alterations with cash. My fiance was so upset he went in to the store to try and get a better experience and they ignored him telling him they couldn't do anything and then almost would not let him leave with the dress that was completely paid for. I do not recommend going to Nancy's, once you buy the dress its all down hill!!!

I LOVED my dress! I had been looking for dresses for a few weeks and was convinced that I wanted a lace dress. The consultant at Nancy's let me try on lace dresses and then she pulled a few dresses that were completely different for me to try on. The first one she put me in was The One! It was nothing like I thought I was going to get but it was perfect. It would have been difficult for me to come across that dress without her help. The service on that first day, I felt, was really good. All subsequent visit seemed to be less organized and there were several times that I had to wait for a long time even though I had an appointment. I also got the bridesmaid dresses there and when I went to pick out the dresses they had no one helping us. We just went through the dresses and picked out the ones we wanted to try. It would have been a lot better if we had had a consultant helping us find dresses and put them on since they needed to be cinched in. I also feel like the alterations were way more expensive than they should have been. My dress fit me almost perfectly when it first came in. The only alterations I needed were a little length to be taken off as well as a tiny bit taken in right at the top. We were charged around $310 just for those tiny modifications. My only other complaint is that they day I came to pick up my dress I had to wait 20-30 minutes for the dress and veil - they weren't ready! But I had set the date with them several weeks before. All in all, I love my dress and am so happy I found it, but I feel like Nancy's could really work on their customer service.

Loved my dress! Scheduling was easy. Dresses all came in earlier than scheduled. Sales staff was extremely helpful every time we went in. Had a few minor issues: 1. Alterations were disappointing. The first time the bustle was done there were giant hooks that were visible when the dress was not bustled. They fixed those, but one ripped out before the reception even started. The hooks weren't "tight" enough so the bustle kept falling as well. 2. The day we went to pick up the dress and veil, the veil had not been pressed. We had to wait about 20 minutes to get that done and on a busy morning before the wedding we didn't really have time for that. Otherwise, very pleased.

They do not call you to let you that your order has come in. i had to call and had them saying oh yeah it came in, you can come by. Don't take extra appointment if you do not have enough people working. I loved my dress!

but the employees don't give you the warm and fuzzies. I stand pretty neutral on my review. Don't have great things to say about the store or staff, but didn't necessarily have a bad experience.

I absolutely loved my dress. The boutique was so super cute. The ladies that work there, for the most part, are all great. There is ONE gal that works there, let's just say, it LESS than great... In fact, she is down right aweful. She didn't listen which caused a small glitch, even after she "wrote it down". I wanted a specific embroidery, and she couldn't even get that right. I would recommend the shop, the other workers were all wonderful! Reasonably priced, felt like a princess there, and beautiful selection.

I fell in love with my wedding dress from Nancy's, and it was picked off the rack by an employee who had clearly gotten a great sense for my personal style. I had narrowed it down to two, and we kept coming back. They knew our names and knew which dress to pull out for us each time. They were very personable and there was a huge selection of dress styles. I did end up with a dress that was more expensive than what I initially hoped for, but it made me feel so beautiful and it was still relatively inexpensive as far as wedding dresses go. After we decided to buy the dress there, I noticed that it was harder to get good service on store visits. Being busy is one thing, but being ignored is another. I do remember feeling a bit neglected at times when I went back to try on the dress. Which leads me to say that Nancy's does store your dress for free, and will steam it for free. I also ended up buying bridesmaid dresses at Nancy's, mainly because they had the closest match in color to what I was searching for. Since I bought my wedding dress there, my bridesmaids got 20% off. Although we had to change the dress material to satin in order to get the specific color I wanted, which tacked on an extra $15 to each girl's dress cost. Not a huge deal considering the discount though. Some of my bridesmaids also did their alterations at Nancy's. My wedding dress was HUGE, so if you shop here be sure to scrutinize the dress size they order for you. The employee that initially helped me swore that a size 8 would fit me perfectly, but my mom ended up altering it down to a size 4 or 5. Not fun, considering how intricately constructed the dress was. It caused a LOT of extra work for her. Alterations for my dress with anyone other than my mom would have been crazy expensive. I do wish Nancy's had ordered me at least a size smaller. In general, they are super cheery and helpful and sweet. It is hard to be 100% satisfied at a place that is often busy and clearly very popular. All in all, we got what we were looking for and we were satisfied at the end of the day :)

SO happy I went to Nancy's! They have a great selection of dresses in many different sizes. They really took such great care of me and my consultant was fantastic! She listened to what I wanted and ended up finding the perfect dress for me!

I definitely felt like a bride here. They charge a lot of alterations.

Service could have been better, but they were able to price compare.

Everything was great - choosing the dress was a wonderful experience, my consultant was great! They let me come back as many times as I needed to be sure I loved my dress, they held my dress for a loooooong time before my wedding, and everything turned out perfectly! The alterations seemed a little pricey, but I admit I generally have no idea how much alterations are supposed to cost - the dress price was great!

This vendor is on the more expensive side, so i immediately went to the sale rack. I found a dress that I loved, but it was buy as is. I was going to have to pay for the cleaning, loose beading and alterations due to the dress being tattered. Luckily, they had the exact same dress in the back that was brand new and never picked up by the bride, so I got it at a discounted rate!

I went to about 4 different bridal shops before I found Nancy's. I should have gone here first!!! Not only is Nancy and her staff incredibly kind and organized, they gave me the best deal for my dress. I loved working with them so much that my bridesmaids and mother-in-law all bought their dresses from her as well. My dress was gorgeous and fit like a dream! They even pressed my veil, which was purchased elsewhere. I love them!!

I got my dress, veil, and bridesmaid dresses from there. Everything was perfect, ready on time, and looked great. Would definately recommend for any style type you are looking for. Definately make an appointment though!

Loved the team at Nancy's and the dress I selected. They were patient, helpful and fun to dress shop with!

I loved my dress and it was nice that my bridesmaids were able to get a discount on their dresses. They are very busy, and you definitely need to make an appt.

I had the best experiences at Nancy's. The consultants were wonderful, especially Barb. They made each appointment special and gave you individual attention, even on their busiest days. The alterations were a little pricey and one of my fittings was rushed, but the dress turned out so beautiful and fit perfectly! Another bonus is they store your dress for you and do all alterations and steaming next door. I highly recommend it!

Loved the shop, had a great experience. Ordered my dress in March and it was in by September. Used Sam's Alterations (next door) for my alterations and they did a great job. My hook and eye popped on my dress at the wedding so I would have had them reinforce that but other wise I was very happy with them. Selection and prices at Nancy's were great!

Torn between 3 and 4 stars, but I can't give less than 4 because ultimately my dress was exactly what I was looking for. I tried on about 25 dresses in several salons in multiple states and had all but given up on my dream dress existing, until I came to Nancy's. They have a great selection and Barb helped me find exactly what I was looking for. Barb is always a pleasure to work with - she takes time to accessorize and help you enjoy the moment of finding your wedding dress. After selecting my dress, my visits to Nancy's became a little hit or miss. Even if I had an appointment I would often have to wait because they were too busy to help me. We ordered bridesmaid dresses and mother-of-the-bride from them as well because they offer great discounts. Would have ordered the tuxes there too but no one gave us the time of day when I came in with my groom to pick them out so we ended up getting them elsewhere. All the girls were very nice, but Nancy's really needs to hire more people so they don't get so overwhelmed/overloaded. If you get your alterations done at Nancy's, I must warn you that their seamstress has a SERIOUS attitude problem. That being said, I was 100% satisfied with the way my dress turned out. My bridesmaids however, had several issues with theirs - the bust was not altered correctly and the hook-and-eye in the back fell off most of theirs by the end of the wedding.

I found the perfect dress there..but found it for half online. Exact same dress, way cheaper.

I got my wedding dress after receiving top-notch personal service on my first visit, even though I was just a walk-in. They also did 3 fittings for me!

I bought my wedding dress from Nancy's Bridal. I loved my dress. It was absolutely perfect. The alterations were pricy, but in the end my dress fit perfectly. However, the day I went to pick out my dress they were very busy and my consultant was often busy talking with other people instead of me, so that part of my experience was a little lacking.

Good selection and staff was helpful when picking out dress. Disliked everything about alterations... would recommend taking dress elsewhere to be altered.

I really enjoyed the initial dress shopping encounter. The woman who helped us look was amazing and we ended up getting a beautiful dress for a great price. The fitting was not as enjoyable. The seamstress was fairly rude and did not ask how I would like things. Additionally, you have to pay separately for the alterations in cash which was not explained up front. When we went back for our final fitting two weeks before, they had actually finished the alterations, which forced us to come back for an additional fitting. They also charged for pressing as well.

I started by journey to buy a wedding dress at another shop down the road. I had such a terrible experience, that I thought that it was hopeless to find a dress on my first adventure. My luck changed, though, when I entered Nancy's. The staff was so friendly and helpful, and I truly believe that they wanted to help me to enjoy my experience. I found a beautiful dress, but just to be sure, went on to another shop. I ended up coming back to Nancy's and buying the dress. Can't wait for it to come in!

I had all my bridesmaids purchase their dresses at Nancy's. They matched the price to an online vendor, and worked with girls that were out of town.

My experience at Nancy's was a dream. During my appointment, my bridesmaids, mother, and future mother-in-law were all involved in picking out dresses for me to try on and given a place to sit (as well as offered some treats!) while I tried on dresses. The boutique is definitely that--a boutique. It is an intimate experience and the attention was completely focused on the bride with the appointment (an exclusivity not found in many other shops). The consultant with whom we worked actually picked the dress which I ended up purchasing and was more than helpful in aiding me in my decisions on alterations. Be sure to give a price point before digging into the dress hunting, however, as you may pay more than you intended (especially with alterations)!

Nancy's Bridal was great...for the most part. I did not buy an actual bridal gown. I wanted something short and fun since we would be going to Vegas and I would be traveling with it. I ended up getting a gorgeous bridesmaid dress in white. I do believe I didn't get treated with the same attention another bride would have since I didn't buy a bridal gown. Everytime I walked in for a fitting, they asked about my bridesmaid's dress. Definitely not a deal breaker but when you're a bride you want to feel like one when buying your dress. I would still recommend them to anyone getting married. They have beautiful dresses and the staff is very nice!

I have nothing but nice things to say about Nancy's Bridal. When going dress shopping, I was going to find my dress on that day since I flew home so my mom, dad, and sister could be a part of the process. I had made several appointments at different shops that day, and Nancy's was the first. Upon entering the store they offered us champagne, water or any other beverage that we wanted. They asked me what my price point and style was and then they showed me the different parts of the boutique that fit my requirements. They let me and my family pull dresses for me to try on, and my consultant pulled a few for me too (that were