Nancy's Bridal Boutique

Love love love my Dress!

I absolutely loved my dress. The boutique was so super cute. The ladies that work there, for the most part, are all great. There is ONE gal that works there, let's just say, it LESS than great... In fact, she is down right aweful. She didn't listen which caused a small... Read More glitch, even after she "wrote it down". I wanted a specific embroidery, and she couldn't even get that right. I would recommend the shop, the other workers were all wonderful! Reasonably priced, felt like a princess there, and beautiful selection.

The best place to find a dress!

SO happy I went to Nancy's! They have a great selection of dresses in many different sizes. They really took such great care of me and my consultant was fantastic! She listened to what I wanted and ended up finding the perfect dress for me!

Loved Nancy's!

Everything was great - choosing the dress was a wonderful experience, my consultant was great! They let me come back as many times as I needed to be sure I loved my dress, they held my dress for a loooooong time before my wedding, and everything turned out perfectly! The... Read More alterations seemed a little pricey, but I admit I generally have no idea how much alterations are supposed to cost - the dress price was great!

My bridesmaid dresses came from Nancy’s and were beautiful. They let me come in multiple times to look, as not all the girls could be there at once, and had notes of my information ready each time. The orders came in quicker than expected and they were easy to work with. I... Read More appreciated the help of Nancy’s Bridal.

Even though I scheduled an appointment, the staff was super unorganized and not enjoyable. It made trying on dresses more anxious than I already was.

Nancy’s has many great options! The consultant was very helpful and did her best to add straps, belts, fabric, fold down the back, and do as much as she could to help me imagine the dress to be exactly what I wanted. Prices are really good and they have tons of styles! The... Read More sitting area was very comfortable for my sisters and Mom, and tissue boxes were provided (and needed)!

My initial appointment I was attended by an older lady dressed in all black. I believe her name was Nancy but I could be wrong. Since they weren't that busy I felt like we got a little more attention but the bridal consultation was very dry and not helpful. I did find a dress I... Read More loved but wanted to wait until my family came in town to see before I purchased. I left with a card that contained my dress designer and style. I called two months early to schedule a dress reveal appointment to show everyone the dress I picked out. Mind you I had family coming from over an hour a way to see me in the dress I was going to get married in. We arrive 30 min early to have them place the dress in the room without my family seeing it. To my surprise the sold the dress I came to try on but never bothered calling me to tell me I wouldn't have a dress to try on when I got there. The bridal consultant working with us explained that they never read the notes before a bride comes in that they just go with it. That is nice considering we are spending thousands of dollars and this is supposed to be a special time for us. She then said they didn't have my appointment down as a reveal appointment to a try on. Even so you don't read the notes before we come in so you still wouldn't know until I arrived. After somewhat of an emotional moment I tried on a few dresses that were very similar. Toward the end, we asked our consultant if there was anything they can do to compensate for our experience. She left to get the owner Nancy, which never bothered to come in and talk with us. Instead offered us 5% discount. The bridal consultant said she requested 10% instead. Mind you the owner never came in to offer an apology or make us feel the least bit better about the whole ordeal. We were there for an additional 45 min after having the conversation about discounting but still never approached us to say anything. I am sure the reason she didn't bother to say sorry was because what is one upset bride going to do for her business? More and more ladies will continue to go in and purchase dresses despite the negative reviews. I know everyones experience is different and I certainly hope everyone else who choses to go in that dreadful place has a better experience. I now have to drive to Cincinnati to purchase my dress because that is the next closest place to purchase the designer I chose.

After visiting a few other local bridal shops, I unfortunately found my perfect dress at Nancy's. From the get go, Nancy seemed uninterested in helping me for my scheduled appointment. She would disappear for chunks of time after putting me in a dress. After I ordered my dress... Read More and came for my first fitting, the dress was huge and had to be taken in in the bust, waist, and hips. When I changed my mind the week after my fitting and called to ask them to hold off on a change to the back of the dress, I was told it was no problem. When I arrived for the next fitting, however, the alteration had been done (and poorly) and with no apology or offer to reverse the change or not charge for the work that I was told wouldn't be done. The botched lace was fixed in the end, but my concerns were dismissed and I was told "don't worry about it, it will be beautiful" although they had already screwed it up once. Save yourself the stress and find your dress at one of the other local shops that values your business and treats you respectfully.

Nancy's Bridal Boutique is amazing not only for dresses, but also alterations. I bought my wedding dress while on vacation a year before my wedding. It was altered correctly for the shoes I planned on wearing, but the day before my wedding, I tried it on to practice our... Read More coordinated dance routine, and I was stepping on the back of my dress with every move! I was so afraid I was going to rip the entire dress, so we called Nancy. She was able to get us in on the same day to fix my dress and did it in a half hour! I am so thankful for her work!

Horrible experience. Save yourself the trouble and go somewhere else. Everything that is wrong will be your fault and they will be rude while helping you.

I recommend that you don't waste your time here, and this is why: My family and my fiancés family came in town for my first wedding dress shopping trip. I chose Nancy s and I deeply regret it. My consultant was extremely rude. She had another bride, so her attention was... Read More divided. I am an understanding and patient person so I didn't mind the delay, but I do not appreciate being made to feel like an imposition. Every time she came to the room she would say something like "well we squeezed you in so the other bride takes priority." The only dress my mother picked out that she wanted to see me in, the consultant wouldn't allow me to try it on. She was blatantly rude to my mother. When I picked one out from the rack the consultant said to me "that one isn't in your budget." I hadn't told her my budget, so she made an assumption about my financial situation. As it turns out; that dress was well within what I was planning to spend. I will not be buying my dress at Nancy's, and I will not be recommending them to anyone.

If you’re looking for a gorgeous bridal store with a wide selection of wedding gowns, a caring and detail-oriented staff, and an experienced alterations department, you should start your search at Nancy’s Bridal! From the moment we walked in, the staff at Nancy’s was warm,... Read More helpful, and patient. I had the pleasure of working with Barb, who took her time helping me in and out of dresses, explaining different options with my bridal look, and making sure I was happy with every facet of my wedding dress. During the dress fitting appointments, Nancy was amazing. She has years of experience, and a great eye for details when it comes to the fit of your dress. She was happy to continue making adjustments until every detail was perfect. I would highly recommend Nancy’s Bridal to all brides looking for a perfect wedding dress shopping experience.

I am so glad I ended up picking Nancy's! I felt so special there and Barbara helped me pick out amazing dresses that fit my style and my budget. She was patient and I never felt like I was being rushed to get out! She offered great and honest advice and I can't be bappier!

I found my veil, dress, and bridesmaids' dresses here. The staff was very professional and helpful. I felt like a princess every time I showed up. I would definitely recommend bridal gown shopping here.

I'm not going to rant on about details because at this point, my wedding has passed and there would be no point to write about the amount of phone calls, stress and disappointment this shop caused. But, I would want to know as a new bride and a first time customer what a... Read More horrible experience I had here so I'll just give you a quick run down of facts.. I ordered the Cora Watters dress. The shop ordered the wrong colored mesh several times and the first time the owner tried to tell me the sample dress (color I wanted) looked "almost the same" as the dress I had. Owner tried to "fix it" by replacing all of the mesh but in the end told me I was costing her money and blamed me for 'ordering the wrong color" in the first place. Because of all of this I got my dress from the shop less than 3 weeks from the wedding without having any fittings yet. All of my fittings took place in the last 3 weeks before the wedding and I ended up just searching for a seamstress myself because I had lost all trust. This was the the most stressful part of my wedding process. I only write this post because I hope that brides don't go through the same hassle. I'm sure there have been a lot of good experiences here but if you have any dress issues arise along the way, don't expect the owner to be of much help.

Nancy's Bridal Boutique was absolutely incredible to work with and had the best selection of dresses! I couldn't believe that they had exactly what I was looking for since I'm not a traditional bride :) MAJOR props to Nancy and team

Nancys Bridal was the 2nd Bridal shop we visited and where my daughter found her dress. We were welcomed when we arrived and were told to feel free to look, and when we found a gown or gowns we liked they would take them to a dressing room for us. It was very relaxed and were... Read More able to browse without any sales pressure or feeling rushed. The shop is very beautiful and lighting is good. Staff was helpful but not pushy at all. We ordered the dress that the bride chose. Since the bride was living out of state at the time, they were helpful in arranging the appointments to her schedule. When the dress arrived, she flew in for a fitting and it needed alterations on the sides so the front would lay flat and not puffy over the stomach area. They measured her and we also told them that the church required some kind of strap for all strapless dresses. They showed us a nice sheer strap about an inch or two wide, which attaches to a clear snap that they would attach inside the dress. We agreed but were shocked to find out that JUST the straps would be 80.00 to put on. I was in disbelief. Each snap would take four stitches to put in the dress. I could have put them in myself but that was not an option. After the alterations were done, she flew in again for a fitting. The dress still had excess material that bunched up in the stomach area. So, once again it needed more alterations. The seamstress they used was very impatient and short, when we told her it wasn’t done right, she insisted she has been doing this for 45 years and knew what she was doing. Overall we had 3 different alterations done on the dress to get it right. Now here is the other shocking part……..when trying on the dress the 2nd time, we discovered that inside the dress were two straps that were made to be used with the dress. This should have been told to us when we mentioned needing straps. I feel we definitely did NOT need to spend the extra 80.00 for the straps they sold us, when there were already straps with the dress. If you buy your dress at Nancys you might want to have alterations done elsewhere. I would rate them a 3.5 out of 5

As a bride who LOVES the experience of finding the perfect details for my wedding, I wanted the process of finding my dress to be more than something to cross off of my list. I wanted it to be special and something meaningful. Nancy's Bridal did an amazing job of helping me find... Read Moreauyfcbefvrafaxtfuutwwtrufxwrzdburayxxw my perfect dress! First of all, the atmosphere makes any bride feel like a princess. The layout of the store is gorgeous and relaxing. I loved that I actually got to pick out my own dress! No one picked it for me. I was able to walk through the store and pull out the dresses that I wanted to try on. After picking 5-ish dresses, my attendant grabbed the dresses off of the rack and brought them to my dressing room. I then tried on the dresses. After trying on the dresses, I walked out to my girls as then gasped at my dress. I was placed in front of a beautiful mirror and given wonderful options for veils, belts, jewelry, and accessories. The prices were actually very reasonable and I ended up buying my perfect dress for just under $1000. After adding alterations and a few accessories, the total came to about $1500, but that was in my budget and I could not have been more pleased with the dress I received. I loved the experience, and I loved the dress!! In addition, Nancy's did my alterations for the dress. They adjusted the neckline of my dress to a sweetheart from a straight neck, added a belt, sewed buttons down the back, hemmed the dress, brought in the sides, and added a bustle! I loved my dress, and it fit like a glove! My dress was strapless, but stayed up perfectly (even while I danced with my hands in the air) because Nancy did such a wonderful job of altering my dress! I cannot thank them enough and I would recommend their services to anyone!

Nancy and her staff are wonderful!!! I went for multiple fittings (at least 4) and every time they were so easy to work with and truly wanted my dress, my vail, and bridesmaid dress to be beyond perfect!!! Way better and nicer than David's Bridal or any other bridal store. Very... Read More reasonably priced too!!

My appointment went flawlessly. The consultant was very professional and kept me feeling very positive. I recently went back in to try on my actual dress for the first time, and the consultant had measured and ordered perfectly. I just have a few minor alterations, and the... Read More entire process has been painless so far!

My daughter, I & her maid of honor had an appointment. Upon arriving we found only the owner in the store & she was waiting on another group. She kept apologizing, also complaining & bemoaning how tired she was & because her 2 people scheduled had called in sick. She grabbed... Read More us 2 dresses & that was the last moment we saw her until we chose a dress. We were there 2 hours with zero additional help from her. She was barely waiting on the other group she was mostly up front on the phone complaining to someone. Why we chose a dress there I'll never know. She did absolutely nothing. My daughter and her friend have both worked at bridal stores and luckily they knew what to do. They found veils and grabbed clips so they could pull the dresses tighter etc. We grabbed our own dresses off if the racks. When we let her know we had chosen a dress, we said it was a little out of our price range and she apologized for our inconvenience that day and discounted it and told us she would take a lower deposit to get it ordered. We thanked her & joked that if she was hiring she should hire my daughter & her friend & she laughed. It's now nine months later and the dress has never been ordered. My daughter called the store multiple times and was told it's no big deal, it'll get ordered, these things happen, until Sunday when my daughter called again and was told that, no the dress has not been ordered and no one ever told her it was going to be ordered. It's 3 months until the wedding! We go to the store after I speak to someone on the phone, get hung up, sit on hold for 15 minutes after I call back, speak to another person and I'm told we can get our money back... We get there and I'm called a liar and told that no one ever said that. Nancy was awful to us in person & this experience was unlike anything I've ever seen. Her saying she was keeping our $350 from us is despicable. She says it's on our contract (that we never signed). "No refunds" She also told me at one point she didn't want to help me because I was complaining so much. And I told her, why would I be upset, unless you had actually said this, she said "you're now making stuff up you're a liar. " I'd never say I'd order something and then not do it. I would never recommend this store. Eventually she refunded our money -$85 that she says is how much she is charged every time she ran our card for payment. She's someone who hangs up the phone when someone has a complaint. She must need that $85 more than my single mom, daughter.

terrible. I didnt even get to try on dresses I liked because I'm not a size 2. The woman who was my "consultant" was not helpful,in fact she was pretty rude. I would definitely not recommend this store to any of my friends.

Great selection, pricey alternations

I actually found my dress at a different store out of town but was excited that Nancy's carried it locally. I went there twice (once before finding the actual dress) and both experiences were fine in terms of service. Its a busy place, so there is some waiting involved with... Read More Nancy helping multiple people at once. I stepped on a pin, which led me to notice that the carpets/walls could use some updating, but overall I would recommend going there to others, mostly for the selection and value. You can find a beautiful affordable dress there. The alterations nickeled and dimed me to death - for example charging me $25 for bra cups after I was already spending $500+ on a redesigned neckline and my dress' need for taking in in the back versus the sides (apparently that costs more). The bustle required 15 hooks and was really complicated because it was a full skirt with lots of tulle, but for the price, I was very disappointed that none of those hooks held up that night very well. Overall though, they were par for the course in terms of bridal store service for a large place. I had much better service at small boutiques (champagne, cupcakes), but those dresses were also $3500+...

I had a great experience at Nancy's! They have beautiful selection in a wide range of sizes. As a plus size bride, I was able to actually try a dress on and have it zip! I would hands down recommend them to everyone!

I found my dress at Nancy's and had a wonderful experience! Sarah was the one who helped me and I couldn't have asked for a better consultant. She was able to help me find the perfect dress and even let me turn the appointment into a bridesmaid fashion show. We found my... Read More bridesmaid dresses that day too! Thanks Nancy's!