Nancy's Bridal Boutique

out my indecisiveness. They were patient and so friendly. I grew up in the area/was getting married in Indy but currently live in Chicago. They let me bring my dress back in 2 days before my wedding and turned the steaming/pressing around in a day for me. I highly recommend Nancy's!

cy helped me design my dress with Stephen Yearick and kept me updated throughout the entire process. Every time I went in for a fitting, she made sure to help me and always be available. She made suggestions, without being overbearing with her opinion, and I really appreciated that. If I had to do it over again, I wouldn't change a single thing about the dress shopping!

hey were easy to work with. I appreciated the help of Nancy’s Bridal.

they have tons of styles! The sitting area was very comfortable for my sisters and Mom, and tissue boxes were provided (and needed)!

not helpful. I did find a dress I loved but wanted to wait until my family came in town to see before I purchased. I left with a card that contained my dress designer and style. I called two months early to schedule a dress reveal appointment to show everyone the dress I picked out. Mind you I had family coming from over an hour a way to see me in the dress I was going to get married in. We arrive 30 min early to have them place the dress in the room without my family seeing it. To my surprise the sold the dress I came to try on but never bothered calling me to tell me I wouldn't have a dress to try on when I got there. The bridal consultant working with us explained that they never read the notes before a bride comes in that they just go with it. That is nice considering we are spending thousands of dollars and this is supposed to be a special time for us. She then said they didn't have my appointment down as a reveal appointment to a try on. Even so you don't read the notes before we come in so you still wouldn't know until I arrived. After somewhat of an emotional moment I tried on a few dresses that were very similar. Toward the end, we asked our consultant if there was anything they can do to compensate for our experience. She left to get the owner Nancy, which never bothered to come in and talk with us. Instead offered us 5% discount. The bridal consultant said she requested 10% instead. Mind you the owner never came in to offer an apology or make us feel the least bit better about the whole ordeal. We were there for an additional 45 min after having the conversation about discounting but still never approached us to say anything. I am sure the reason she didn't bother to say sorry was because what is one upset bride going to do for her business? More and more ladies will continue to go in and purchase dresses despite the negative reviews. I know everyones experience is different and I certainly hope everyone else who choses to go in that dreadful place has a better experience. I now have to drive to Cincinnati to purchase my dress because that is the next closest place to purchase the designer I chose.

a dress. After I ordered my dress and came for my first fitting, the dress was huge and had to be taken in in the bust, waist, and hips. When I changed my mind the week after my fitting and called to ask them to hold off on a change to the back of the dress, I was told it was no problem. When I arrived for the next fitting, however, the alteration had been done (and poorly) and with no apology or offer to reverse the change or not charge for the work that I was told wouldn't be done. The botched lace was fixed in the end, but my concerns were dismissed and I was told "don't worry about it, it will be beautiful" although they had already screwed it up once. Save yourself the stress and find your dress at one of the other local shops that values your business and treats you respectfully.

ried it on to practice our coordinated dance routine, and I was stepping on the back of my dress with every move! I was so afraid I was going to rip the entire dress, so we called Nancy. She was able to get us in on the same day to fix my dress and did it in a half hour! I am so thankful for her work!

bride, so her attention was divided. I am an understanding and patient person so I didn't mind the delay, but I do not appreciate being made to feel like an imposition. Every time she came to the room she would say something like "well we squeezed you in so the other bride takes priority." The only dress my mother picked out that she wanted to see me in, the consultant wouldn't allow me to try it on. She was blatantly rude to my mother. When I picked one out from the rack the consultant said to me "that one isn't in your budget." I hadn't told her my budget, so she made an assumption about my financial situation. As it turns out; that dress was well within what I was planning to spend. I will not be buying my dress at Nancy's, and I will not be recommending them to anyone.

the staff at Nancy’s was warm, helpful, and patient. I had the pleasure of working with Barb, who took her time helping me in and out of dresses, explaining different options with my bridal look, and making sure I was happy with every facet of my wedding dress. During the dress fitting appointments, Nancy was amazing. She has years of experience, and a great eye for details when it comes to the fit of your dress. She was happy to continue making adjustments until every detail was perfect. I would highly recommend Nancy’s Bridal to all brides looking for a perfect wedding dress shopping experience.

dvice and I can't be bappier!

first time customer what a horrible experience I had here so I'll just give you a quick run down of facts.. I ordered the Cora Watters dress. The shop ordered the wrong colored mesh several times and the first time the owner tried to tell me the sample dress (color I wanted) looked "almost the same" as the dress I had. Owner tried to "fix it" by replacing all of the mesh but in the end told me I was costing her money and blamed me for 'ordering the wrong color" in the first place. Because of all of this I got my dress from the shop less than 3 weeks from the wedding without having any fittings yet. All of my fittings took place in the last 3 weeks before the wedding and I ended up just searching for a seamstress myself because I had lost all trust. This was the the most stressful part of my wedding process. I only write this post because I hope that brides don't go through the same hassle. I'm sure there have been a lot of good experiences here but if you have any dress issues arise along the way, don't expect the owner to be of much help.

us. It was very relaxed and were able to browse without any sales pressure or feeling rushed. The shop is very beautiful and lighting is good. Staff was helpful but not pushy at all. We ordered the dress that the bride chose. Since the bride was living out of state at the time, they were helpful in arranging the appointments to her schedule. When the dress arrived, she flew in for a fitting and it needed alterations on the sides so the front would lay flat and not puffy over the stomach area. They measured her and we also told them that the church required some kind of strap for all strapless dresses. They showed us a nice sheer strap about an inch or two wide, which attaches to a clear snap that they would attach inside the dress. We agreed but were shocked to find out that JUST the straps would be 80.00 to put on. I was in disbelief. Each snap would take four stitches to put in the dress. I could have put them in myself but that was not an option. After the alterations were done, she flew in again for a fitting. The dress still had excess material that bunched up in the stomach area. So, once again it needed more alterations. The seamstress they used was very impatient and short, when we told her it wasn’t done right, she insisted she has been doing this for 45 years and knew what she was doing. Overall we had 3 different alterations done on the dress to get it right. Now here is the other shocking part……..when trying on the dress the 2nd time, we discovered that inside the dress were two straps that were made to be used with the dress. This should have been told to us when we mentioned needing straps. I feel we definitely did NOT need to spend the extra 80.00 for the straps they sold us, when there were already straps with the dress. If you buy your dress at Nancys you might want to have alterations done elsewhere. I would rate them a 3.5 out of 5

d an amazing job of helping me find my perfect dress! First of all, the atmosphere makes any bride feel like a princess. The layout of the store is gorgeous and relaxing. I loved that I actually got to pick out my own dress! No one picked it for me. I was able to walk through the store and pull out the dresses that I wanted to try on. After picking 5-ish dresses, my attendant grabbed the dresses off of the rack and brought them to my dressing room. I then tried on the dresses. After trying on the dresses, I walked out to my girls as then gasped at my dress. I was placed in front of a beautiful mirror and given wonderful options for veils, belts, jewelry, and accessories. The prices were actually very reasonable and I ended up buying my perfect dress for just under $1000. After adding alterations and a few accessories, the total came to about $1500, but that was in my budget and I could not have been more pleased with the dress I received. I loved the experience, and I loved the dress!! In addition, Nancy's did my alterations for the dress. They adjusted the neckline of my dress to a sweetheart from a straight neck, added a belt, sewed buttons down the back, hemmed the dress, brought in the sides, and added a bustle! I loved my dress, and it fit like a glove! My dress was strapless, but stayed up perfectly (even while I danced with my hands in the air) because Nancy did such a wonderful job of altering my dress! I cannot thank them enough and I would recommend their services to anyone!

al or any other bridal store. Very reasonably priced too!!

ew minor alterations, and the entire process has been painless so far!

had called in sick. She grabbed us 2 dresses & that was the last moment we saw her until we chose a dress. We were there 2 hours with zero additional help from her. She was barely waiting on the other group she was mostly up front on the phone complaining to someone. Why we chose a dress there I'll never know. She did absolutely nothing. My daughter and her friend have both worked at bridal stores and luckily they knew what to do. They found veils and grabbed clips so they could pull the dresses tighter etc. We grabbed our own dresses off if the racks. When we let her know we had chosen a dress, we said it was a little out of our price range and she apologized for our inconvenience that day and discounted it and told us she would take a lower deposit to get it ordered. We thanked her & joked that if she was hiring she should hire my daughter & her friend & she laughed. It's now nine months later and the dress has never been ordered. My daughter called the store multiple times and was told it's no big deal, it'll get ordered, these things happen, until Sunday when my daughter called again and was told that, no the dress has not been ordered and no one ever told her it was going to be ordered. It's 3 months until the wedding! We go to the store after I speak to someone on the phone, get hung up, sit on hold for 15 minutes after I call back, speak to another person and I'm told we can get our money back... We get there and I'm called a liar and told that no one ever said that. Nancy was awful to us in person & this experience was unlike anything I've ever seen. Her saying she was keeping our $350 from us is despicable. She says it's on our contract (that we never signed). "No refunds" She also told me at one point she didn't want to help me because I was complaining so much. And I told her, why would I be upset, unless you had actually said this, she said "you're now making stuff up you're a liar. " I'd never say I'd order something and then not do it. I would never recommend this store. Eventually she refunded our money -$85 that she says is how much she is charged every time she ran our card for payment. She's someone who hangs up the phone when someone has a complaint. She must need that $85 more than my single mom, daughter.

is some waiting involved with Nancy helping multiple people at once. I stepped on a pin, which led me to notice that the carpets/walls could use some updating, but overall I would recommend going there to others, mostly for the selection and value. You can find a beautiful affordable dress there. The alterations nickeled and dimed me to death - for example charging me $25 for bra cups after I was already spending $500+ on a redesigned neckline and my dress' need for taking in in the back versus the sides (apparently that costs more). The bustle required 15 hooks and was really complicated because it was a full skirt with lots of tulle, but for the price, I was very disappointed that none of those hooks held up that night very well. Overall though, they were par for the course in terms of bridal store service for a large place. I had much better service at small boutiques (champagne, cupcakes), but those dresses were also $3500+...

fashion show. We found my bridesmaid dresses that day too! Thanks Nancy's!

t to the reception.

magine. When I was done picking out dresses, my consultant helped me into them. I was a little nervous to get undressed in front of a stranger, especially since I'm considered plus-sized in the bridal world. She was extremely nice and made me feel extremely comfortable. There was a mirror in the room and so I was able to see what I had on before I walked out in front to show my group. I would absolutely recommend anyone to Nancy's!

my dress, and had never seen anyone wear anything like it before. Because I purchased my dress there, my bridesmaids were able to receive a discount on their dresses (from the Dessy group). It was easy for them to call the shop and pay for it on the phone. Overall, I loved Nancy's and would recommend it!

before the wedding! Store was extremely unorganized with very little help when I went with a bridesmaid for try-on. They messed up one of my bridesmaid's order. I live out of state and tried calling them 7 times over a months period to inquire about our order with NO RETURN CALL! Would not recommend using for any bridal purchase.

me in when they said they would or earlier and we had no issues with that. The only hiccup we experienced was they never called me to let me know my dress was in. I thankfully called in January when they said it should be in and they said that someone tried to call me in December, but I never got a phone call, so I am not sure what happened. That was the only "issue" and I would still highly recommend it. They were also nicely priced and give good discounts on all of the other necessities (veil, mother's dresses, bridesmaids, hair pieces, shoes) if you buy your dress from there.

re-try a few dresses. I am a curvy bride and had tons of options to choose from in my size. I cannot say enough good things about this shop!

sioned and she pulled exactly that out of another bride's dressing room (she was done with it of course). It was the first dress I tried on at Nancy's and it became my wedding gown. Great price, great quality. The veils are a little pricy. The service is good (minus alterations if you go through their partner -- cash only). They were prompt and had my dress ready just in time for the big day!

ich meant that I had to wait at times for help getting in and out of dresses. My dress came in about 3.5 months after I ordered it which was earlier than the predicted 4-6 months. I chose not to get my dress altered here.

ed very rudely by the alterations staff, made to feel like I was ridiculous for things I wanted (I had already paid for), given alterations that were different from what I was promised for and just treated poorly. The alterations lady was stepping on my dress without a care, was forceful with me in it, and kept asking me "why I want that, I don't need that." Then they tried to tell me I didn't need my dress steamed (it was a wrinkled mess) but if I was going to steam it, would cost $50 more because I didn't buy my bridesmaids dresses there. Ridiculous! I called several other couture bridal stores around town, and none of them charge for steaming if bridal dress is bought in store. Also, sketchy because I had to pay for all alterations with cash. My fiance was so upset he went in to the store to try and get a better experience and they ignored him telling him they couldn't do anything and then almost would not let him leave with the dress that was completely paid for. I do not recommend going to Nancy's, once you buy the dress its all down hill!!!

on. The first one she put me in was The One! It was nothing like I thought I was going to get but it was perfect. It would have been difficult for me to come across that dress without her help. The service on that first day, I felt, was really good. All subsequent visit seemed to be less organized and there were several times that I had to wait for a long time even though I had an appointment. I also got the bridesmaid dresses there and when I went to pick out the dresses they had no one helping us. We just went through the dresses and picked out the ones we wanted to try. It would have been a lot better if we had had a consultant helping us find dresses and put them on since they needed to be cinched in. I also feel like the alterations were way more expensive than they should have been. My dress fit me almost perfectly when it first came in. The only alterations I needed were a little length to be taken off as well as a tiny bit taken in right at the top. We were charged around $310 just for those tiny modifications. My only other complaint is that they day I came to pick up my dress I had to wait 20-30 minutes for the dress and veil - they weren't ready! But I had set the date with them several weeks before. All in all, I love my dress and am so happy I found it, but I feel like Nancy's could really work on their customer service.

were giant hooks that were visible when the dress was not bustled. They fixed those, but one ripped out before the reception even started. The hooks weren't "tight" enough so the bustle kept falling as well. 2. The day we went to pick up the dress and veil, the veil had not been pressed. We had to wait about 20 minutes to get that done and on a busy morning before the wedding we didn't really have time for that. Otherwise, very pleased.

't listen which caused a small glitch, even after she "wrote it down". I wanted a specific embroidery, and she couldn't even get that right. I would recommend the shop, the other workers were all wonderful! Reasonably priced, felt like a princess there, and beautiful selection.

ich dress to pull out for us each time. They were very personable and there was a huge selection of dress styles. I did end up with a dress that was more expensive than what I initially hoped for, but it made me feel so beautiful and it was still relatively inexpensive as far as wedding dresses go. After we decided to buy the dress there, I noticed that it was harder to get good service on store visits. Being busy is one thing, but being ignored is another. I do remember feeling a bit neglected at times when I went back to try on the dress. Which leads me to say that Nancy's does store your dress for free, and will steam it for free. I also ended up buying bridesmaid dresses at Nancy's, mainly because they had the closest match in color to what I was searching for. Since I bought my wedding dress there, my bridesmaids got 20% off. Although we had to change the dress material to satin in order to get the specific color I wanted, which tacked on an extra $15 to each girl's dress cost. Not a huge deal considering the discount though. Some of my bridesmaids also did their alterations at Nancy's. My wedding dress was HUGE, so if you shop here be sure to scrutinize the dress size they order for you. The employee that initially helped me swore that a size 8 would fit me perfectly, but my mom ended up altering it down to a size 4 or 5. Not fun, considering how intricately constructed the dress was. It caused a LOT of extra work for her. Alterations for my dress with anyone other than my mom would have been crazy expensive. I do wish Nancy's had ordered me at least a size smaller. In general, they are super cheery and helpful and sweet. It is hard to be 100% satisfied at a place that is often busy and clearly very popular. All in all, we got what we were looking for and we were satisfied at the end of the day :)

g turned out perfectly! The alterations seemed a little pricey, but I admit I generally have no idea how much alterations are supposed to cost - the dress price was great!

uckily, they had the exact same dress in the back that was brand new and never picked up by the bride, so I got it at a discounted rate!

my bridesmaids and mother-in-law all bought their dresses from her as well. My dress was gorgeous and fit like a dream! They even pressed my veil, which was purchased elsewhere. I love them!!

s was rushed, but the dress turned out so beautiful and fit perfectly! Another bonus is they store your dress for you and do all alterations and steaming next door. I highly recommend it!

them reinforce that but other wise I was very happy with them. Selection and prices at Nancy's were great!

l I came to Nancy's. They have a great selection and Barb helped me find exactly what I was looking for. Barb is always a pleasure to work with - she takes time to accessorize and help you enjoy the moment of finding your wedding dress. After selecting my dress, my visits to Nancy's became a little hit or miss. Even if I had an appointment I would often have to wait because they were too busy to help me. We ordered bridesmaid dresses and mother-of-the-bride from them as well because they offer great discounts. Would have ordered the tuxes there too but no one gave us the time of day when I came in with my groom to pick them out so we ended up getting them elsewhere. All the girls were very nice, but Nancy's really needs to hire more people so they don't get so overwhelmed/overloaded. If you get your alterations done at Nancy's, I must warn you that their seamstress has a SERIOUS attitude problem. That being said, I was 100% satisfied with the way my dress turned out. My bridesmaids however, had several issues with theirs - the bust was not altered correctly and the hook-and-eye in the back fell off most of theirs by the end of the wedding.

s often busy talking with other people instead of me, so that part of my experience was a little lacking.

would like things. Additionally, you have to pay separately for the alterations in cash which was not explained up front. When we went back for our final fitting two weeks before, they had actually finished the alterations, which forced us to come back for an additional fitting. They also charged for pressing as well.

as so friendly and helpful, and I truly believe that they wanted to help me to enjoy my experience. I found a beautiful dress, but just to be sure, went on to another shop. I ended up coming back to Nancy's and buying the dress. Can't wait for it to come in!

dresses. The boutique is definitely that--a boutique. It is an intimate experience and the attention was completely focused on the bride with the appointment (an exclusivity not found in many other shops). The consultant with whom we worked actually picked the dress which I ended up purchasing and was more than helpful in aiding me in my decisions on alterations. Be sure to give a price point before digging into the dress hunting, however, as you may pay more than you intended (especially with alterations)!

I do believe I didn't get treated with the same attention another bride would have since I didn't buy a bridal gown. Everytime I walked in for a fitting, they asked about my bridesmaid's dress. Definitely not a deal breaker but when you're a bride you want to feel like one when buying your dress. I would still recommend them to anyone getting married. They have beautiful dresses and the staff is very nice!

fferent shops that day, and Nancy's was the first. Upon entering the store they offered us champagne, water or any other beverage that we wanted. They asked me what my price point and style was and then they showed me the different parts of the boutique that fit my requirements. They let me and my family pull dresses for me to try on, and my consultant pulled a few for me too (that were all in my price range and not a penny over!), I liked that the price tag and designer label were in the dress, they did not have inflated prices, and there wasn't any pressure. I was free to take as much time as I wanted and to try on as many dresses as I wanted. I even tried on one dress that was WAY above my price point-just because I wanted to try it on and they were fine with it. The woman that helped me in and out of the dresses was so sweet and helpful when I asked her of her real opinion. She told me when a dress wasn't as flattering on my figure, or told me that it was flattering when I was being self-conscious. The last dress I tried on was what I thought would be mine, based on the fact that it was gorgeous, and my mom pulled it (she DOES know best). My consultant knew it as soon as she zipped me up. "You're glowing," she said- and I was. It was THE DRESS! I started to even get teary eyed as I walked out and she put me on the pedestal for my family to see. They all knew it was it. I was afraid of rushing into a dress too fast, especially since I had those other appointments lined up. But still, they didn't pressure me to make any purchase. But I KNEW it was for me so we bought it right there. It took several months to come in, but when it did, it fit me like a glove. They held onto the dress at no charge until I could get back there for my fittings. (You are not forced into getting your alterations done there) I had one fitting, my alterations were $135 that you do have to pay in cash since they use their next door neighbor company to do the alterations, but that was it. At my second fitting I could take it home. It was perfect and each time I didn't want to take it off they told me, "No worries, take your time, it's your dress." They allowed pictures, they gave suggestions for veils, and they offer a discount on the bridal party's attire if you buy your dress there. (I did not do this though) I loved working with Nancy's bridal and I HIGHLY recommend them for anyone in the Indianapolis area.

miscommunication regarding the arrival date of the dresses. However, the dresses did turn out perfectly.

he dress was even, but the small thing had not been repaired. My dress was ready after 3 fittings including the final fitting.

to walk out of the dressing room to flag someone down. One of the owners even argued with me over my alterations. Again, I loved my dress and paid a reasonable price for it. I would suggest, however, that after purchasing the dress, find somewhere else to do the alterations. Great price, but HORRIBLE service. I am happy to not have to work with them anymore.

for less than I had budgeted for. They even stored my dress for no additional cost. The one thing I was through off by was the pricing of the alterations. I have never had anything like a wedding dress altered before so I don't have anything to compare too, but it seemed high to me. I had a bustle added and the bottom hemmed and it was 1/3 the cost of my dress. It was perfectly altered and I did not have any issues, so I guess it was worth it.

seem fairly unorganized. All in all though they have all different price ranges and styles. They are not overwhelming.