Nancy's Bridal Boutique

Basically all I can say is wow. From the moment I walked in I felt like a bride and not a customer. Tiara treated myself and my family like her own and went above and beyond trying to find the right one. I stole many hours of her time and not once did she complain about my indecisiveness. I walked away my second time there with my dream dress and my heart filled. I had a poor experience at another Indy shop, and Tiara restored my love for all things bridal. She even knew what my dress was “missing” and brought the perfect detail that basically had me blurting out my YES. 1000/10 experience. LOVE being a Nancy’s Bride!

If you're getting your dress here DO NOT get alterations done here. My wedding is 10 days away and i went in for my 3rd fitting today. THIRD fitting, and each time my dress got worse and worse. They do not measure you or pin you when they do alterations, so it never get's fixed and is never accurate. Never once did they measure or pin my dress. I took my dress to a rescue alteration place that has to completely re-build the dress. My dress had a hole on the side, buttons falling off, straps were too loose, and needed to be let out. It did not help that the seamstress is the rudest individual I've encountered. We tried calling to express our concerns, but no one bothered calling us back. Go elsewhere--this place has absolutely made the week leading up to my wedding a nightmare.

The staff is rude including NANCY! Was a disaster! 3 fittings and the dress still was not correct. The Alterations lady actually Body Shamed verses taking accountability for bad alterations. Never measured or Pinned at any fitting. Nancy said not their fault! Had to go to an Alterations place to get the dress fixed 1 week before the wedding. They Had 3 Nancy dresses they were fixing ! Horrible experience! Save yourself the heartache.

I had a really disappointing with this company. In the beginning, I loved my dress and was so happy. I got my dressed altered at the boutique with their seamstress and I would highly recommend NOT doing the same. I had only the straps altered, bra cups put in, and the button hooks fixed and nothing else changed! The morning of the wedding I put the dress on and within 3-5 minuets of wearing it (without moving...just my mom and MOH putting on the veil and buttoning me), the left strap broke. It popped off so easily, I was shocked. My mom, MOH, and Mother in law had to fix not only the left strap but also the right strap because it was such shambley work. The straps looked like they were hardly secured. The three of them had to use needle and thread and safety pins to secure my dress....and it took about 30 minutes. I was unable to take about 15% of the pictures I had wanted either due to time or to the fact I was scared to move in my dress. It was extremely disappointing that the words out of my mouth to my dad during his first look were "please don't hug me too tight because I'm scared the dress will break again". I was unable to hold my niece during the day because I didn't want the dress to break. During my actual ceremony, I found myself praying that every time we kneeled or moved, that my dress wouldn't break. After getting back from the honeymoon, my husband called to ask for a refund and received a very small refund. My husband spoke with the owner and after a few minutes of conversing, he was hung up on. It's very disappointing that a company that claims it wants to see all their brides smile and make your bridal fantasies come true, doesn't seem to care at all that their work ruined the wedding day. I truly became most upset when realising the company doesn't care about how their work impacts you after you pay them.

So many different styles! And the staff are incredibly helpful and knowledgeable.

The entire team at Nancy's was incredible. We got my wedding gown, my bridesmaid dresses and rented tuxedos all through their store front location. My favorite part of wedding planning was going to Nancy's for something involving my dress. Thank you to Erika for helping me find the most perfect dress and Julianne for always answering my questions when I called. This team is incredible and I was lucky to work with them.

I loved getting my dress here as they were super helpful to me. They made me feel right at home. I loved my Morilee summery dress. It had sleeves and some beading on top but the rest of it was so light and flowy. It definitely was suited for a very hot outdoor wedding which mine was on July 20! I also got my alterations done there as well and they were done very quickly. :) I would recommend them to anyone as they were outstanding to work with.

My bridesmaids and I had a wonderful experience picking out their dresses from Nancy’s. They helped us with ideas and had a range of sizes so each of my bridesmaids could find something they loved. They all ended up choosing the first dresses they tried on! There was a little bit of a mixup ordering my matron of honor’s dress - they didn’t order it when she put down her deposit but waited until each bridesmaid had made a deposit, which was a couple months later. We freaked out a little because my matron of honor lives out of town and it was going to be complicated to get it to her. As soon as we figured out the issue Nancy’s was on it and made sure she had her dress with plenty of time to get it altered. They all looked so beautiful - thanks Nancy’s!

The staff at Nancy's Bridal helped me find the most amazing dress for my big day! They were so knowledgeable about dress sizes and the in-house alterations made the process so easy!

Loved the selection, service and highly recommend! I received so many compliments on my dress and head piece!

Not only does Nancy’s sell beautiful dresses with a wide selection at a reasonable price, they also have an amazing staff. When I came in for my dress I didn’t know exactly what I wanted, but instead gave a couple of details I liked. Each dress I tried on I would give feedback about what I liked and disliked about the dress. Then, they would go searching for a different dress that met my wants. On the sixth dress, they nailed it and I knew it was my dress. In addition to finding my perfect dress, they learned my name and would greet me each time I came for a fitting (all done in house) and were truly so sweet and genuine. I received so many compliments on my wedding day about my dress and would recommend Nancy’s to anyone in search of a beautiful wedding dress!

I love the staff here! They were helpful throughout the entire process, whether it was the first day trying on dresses for the first time there or a year later on my fifth visit, testing my dress one more time to make sure I didn't need additional alterations a few weeks before the wedding day. They actually have a lovely selection of dresses, and though I found my chosen dress on the 4th one here, I wish in retrospect I would have tried on more because they have such an array! Very nice people, good prices for lovely pieces, and they held my dress for almost a year free of charge in their temp. controlled area. Would totally recommend this place if you're in the Indy area!!

I purchased my wedding dress as well as my bridesmaid dresses from Nancy's and could not have been more pleased with them! Everyone was so helpful during my consultation and made me feel very special, I figured this would be because I was the bride, however when the bridesmaids and I returned to pick their dress, they were given the same treatment. If you are looking for beautiful dresses at a great price, I would recommend going to Nancy's!

Worst in Indianapolis! Stole our money and delivered the dress unfinished. The dress fell apart during the reception! We filed a formal complaint with the Better Business Bureau. Stay away!

Don't go here! They are disorganized and dismissive. I scheduled an appointment to get an alterations quote for a wedding dress I had already purchased at another store. When I showed up, the sales associate at the front desk (who was randomly holding a very young baby) was very disorganized and dismissive. She made me wait about 10 minutes past my appointment time to get a room even though the shop was fairly empty. Once she said a room was available, she briskly took me back there and told me to wait for her there. After almost 20 minutes of sitting in the room by myself, I realized they had completely forgotten about me and my sales associate was no where to be found. I went out of the dressing room and had to track someone down by myself to even look at my dress to give me a quote. The new sales associate I found was now watching the random baby, who at this point had started crying, and looked at me in my dress for less than a minute before giving me an exorbitant quote for my simple alterations. I understand I wasn't there to spend thousands on a dress, but I was still a potential paying customer. There is never an excuse to make someone feel unwanted and unimportant. I left incredibly frustrated. I will never go back to Nancy's and I will tell everyone I know to do the same.

I had a great experience at Nancy's! I had two appointments with Kim and Julie-Anne. Both ladies took lots of time to find dresses that I would like and were very knowledgeable. Their boutique was very nice and was a fun place to go shopping. Although I didn't find my dress there, they had a great selection and were very helpful! I would highly recommend Nancy's for dress shopping.

I was a walk in and they saw me right away. My consultant was very nice. She did however let me try on a dress $1,000 over budget. The one other employee had her baby with her (which was fine) but she never answered the phone. My consultant had to run back and forth to the phone, which I felt bad for her. It was a week day and I was the only client in the store. I made an appointment to go back but cancelled after reading some reviews and with the knowledge that they didn't respect my budget of $5,000, and that's a lot so I don't know why they would go over it anyways.

Nancy and the team at Nancy's Bridal went above and beyond to help me customize my wedding dress for my September 2018 wedding! They are extremely professional, easy to work with and a calming presence (in the midst of crazy wedding planning). Highly recommend! Thanks for everything, Nancy!!

I loved my experience at Nancy's! The store is beautiful and just the right size so you didn't feel too crowded or that the entire shop is staring at you. The dress selection was great, and their staff was very friendly and helpful. From trying on dresses, to purchasing, to alterations, they were wonderful. They even work with a local cleaner so I was able to work with Nancy's to get my dress cleaned and preserved. I highly recommend!

Barbara who works here is AMAZING. She made my dress shopping experience wonderful. She gave honest feedback and really helped pick out the perfect dress. The first time we were there for about 4 hours - she was patient and truly had an interest in what we were doing. Even picking up the dress - she made me feel special. She walked it out to the car and everything. If you go - ask for Barbara - you won't regret it. The alterations were very expensive - but it was perfect the day of!

I went in not even looking for a dress but f ok und my perfect one. the staff was so helpful and nice! I really felt like they cared. the dress was amazingly beautiful and the price was affordable. all in all I loved this place and would recomend it to anyone.

Absolutely the best bridal salon in Indy. Nancy herself attended to me as I searched for my perfect dress. It was the third shop I’d been to and I tried on dress after dress without success. Nancy listened closely to the features I liked and disliked and then hand picked a dress for me to try. It was the one! I felt absolutely stunning in the dress and her salon was the only reason for it. Alterations were done perfectly with decent prices. I highly recommend Nancy and her salon to future brides!

Nancy was super helpful during the whole process! I got my dress, my bridesmaid dresses, and flower girl dresses from here. To add to it, I also got my hair piece and veil. The staff was so helpful and attentive. They helped me pick the perfect dresses to compliment each other. All of their dresses are so beautiful!

I loved my experience at Nancy’s! I had second guesses about my dress and wanted to change multiple details. Nancy came up with creative ideas that made my dress even more beautiful than I imagined. I cannot thank Nancy enough for everything she did for me!

Okay, so I was the most indecisive bride of all time. I bought a dress. Second guessed it. Came back in. Changed my dress. Second guessed it. Called in and changed it. The whole time they laughed with me and never made me feel self conscious about my indecisiveness. They were patient and so friendly. I grew up in the area/was getting married in Indy but currently live in Chicago. They let me bring my dress back in 2 days before my wedding and turned the steaming/pressing around in a day for me. I highly recommend Nancy's!

I couldn't have asked for a better dress shopping experience. Nancy, the owner, made herself available the entire 3 hours I was there with my friends and family. I found a Stephen Yearick dress that I loved, but wanted to make some changes. Nancy helped me design my dress with Stephen Yearick and kept me updated throughout the entire process. Every time I went in for a fitting, she made sure to help me and always be available. She made suggestions, without being overbearing with her opinion, and I really appreciated that. If I had to do it over again, I wouldn't change a single thing about the dress shopping!

My bridesmaid dresses came from Nancy’s and were beautiful. They let me come in multiple times to look, as not all the girls could be there at once, and had notes of my information ready each time. The orders came in quicker than expected and they were easy to work with. I appreciated the help of Nancy’s Bridal.

Even though I scheduled an appointment, the staff was super unorganized and not enjoyable. It made trying on dresses more anxious than I already was.

Nancy’s has many great options! The consultant was very helpful and did her best to add straps, belts, fabric, fold down the back, and do as much as she could to help me imagine the dress to be exactly what I wanted. Prices are really good and they have tons of styles! The sitting area was very comfortable for my sisters and Mom, and tissue boxes were provided (and needed)!

My initial appointment I was attended by an older lady dressed in all black. I believe her name was Nancy but I could be wrong. Since they weren't that busy I felt like we got a little more attention but the bridal consultation was very dry and not helpful. I did find a dress I loved but wanted to wait until my family came in town to see before I purchased. I left with a card that contained my dress designer and style. I called two months early to schedule a dress reveal appointment to show everyone the dress I picked out. Mind you I had family coming from over an hour a way to see me in the dress I was going to get married in. We arrive 30 min early to have them place the dress in the room without my family seeing it. To my surprise the sold the dress I came to try on but never bothered calling me to tell me I wouldn't have a dress to try on when I got there. The bridal consultant working with us explained that they never read the notes before a bride comes in that they just go with it. That is nice considering we are spending thousands of dollars and this is supposed to be a special time for us. She then said they didn't have my appointment down as a reveal appointment to a try on. Even so you don't read the notes before we come in so you still wouldn't know until I arrived. After somewhat of an emotional moment I tried on a few dresses that were very similar. Toward the end, we asked our consultant if there was anything they can do to compensate for our experience. She left to get the owner Nancy, which never bothered to come in and talk with us. Instead offered us 5% discount. The bridal consultant said she requested 10% instead. Mind you the owner never came in to offer an apology or make us feel the least bit better about the whole ordeal. We were there for an additional 45 min after having the conversation about discounting but still never approached us to say anything. I am sure the reason she didn't bother to say sorry was because what is one upset bride going to do for her business? More and more ladies will continue to go in and purchase dresses despite the negative reviews. I know everyones experience is different and I certainly hope everyone else who choses to go in that dreadful place has a better experience. I now have to drive to Cincinnati to purchase my dress because that is the next closest place to purchase the designer I chose.

After visiting a few other local bridal shops, I unfortunately found my perfect dress at Nancy's. From the get go, Nancy seemed uninterested in helping me for my scheduled appointment. She would disappear for chunks of time after putting me in a dress. After I ordered my dress and came for my first fitting, the dress was huge and had to be taken in in the bust, waist, and hips. When I changed my mind the week after my fitting and called to ask them to hold off on a change to the back of the dress, I was told it was no problem. When I arrived for the next fitting, however, the alteration had been done (and poorly) and with no apology or offer to reverse the change or not charge for the work that I was told wouldn't be done. The botched lace was fixed in the end, but my concerns were dismissed and I was told "don't worry about it, it will be beautiful" although they had already screwed it up once. Save yourself the stress and find your dress at one of the other local shops that values your business and treats you respectfully.

Nancy's Bridal Boutique is amazing not only for dresses, but also alterations. I bought my wedding dress while on vacation a year before my wedding. It was altered correctly for the shoes I planned on wearing, but the day before my wedding, I tried it on to practice our coordinated dance routine, and I was stepping on the back of my dress with every move! I was so afraid I was going to rip the entire dress, so we called Nancy. She was able to get us in on the same day to fix my dress and did it in a half hour! I am so thankful for her work!

Horrible experience. Save yourself the trouble and go somewhere else. Everything that is wrong will be your fault and they will be rude while helping you.

I recommend that you don't waste your time here, and this is why: My family and my fiancés family came in town for my first wedding dress shopping trip. I chose Nancy s and I deeply regret it. My consultant was extremely rude. She had another bride, so her attention was divided. I am an understanding and patient person so I didn't mind the delay, but I do not appreciate being made to feel like an imposition. Every time she came to the room she would say something like "well we squeezed you in so the other bride takes priority." The only dress my mother picked out that she wanted to see me in, the consultant wouldn't allow me to try it on. She was blatantly rude to my mother. When I picked one out from the rack the consultant said to me "that one isn't in your budget." I hadn't told her my budget, so she made an assumption about my financial situation. As it turns out; that dress was well within what I was planning to spend. I will not be buying my dress at Nancy's, and I will not be recommending them to anyone.

If you’re looking for a gorgeous bridal store with a wide selection of wedding gowns, a caring and detail-oriented staff, and an experienced alterations department, you should start your search at Nancy’s Bridal! From the moment we walked in, the staff at Nancy’s was warm, helpful, and patient. I had the pleasure of working with Barb, who took her time helping me in and out of dresses, explaining different options with my bridal look, and making sure I was happy with every facet of my wedding dress. During the dress fitting appointments, Nancy was amazing. She has years of experience, and a great eye for details when it comes to the fit of your dress. She was happy to continue making adjustments until every detail was perfect. I would highly recommend Nancy’s Bridal to all brides looking for a perfect wedding dress shopping experience.

I am so glad I ended up picking Nancy's! I felt so special there and Barbara helped me pick out amazing dresses that fit my style and my budget. She was patient and I never felt like I was being rushed to get out! She offered great and honest advice and I can't be bappier!

I found my veil, dress, and bridesmaids' dresses here. The staff was very professional and helpful. I felt like a princess every time I showed up. I would definitely recommend bridal gown shopping here.

I'm not going to rant on about details because at this point, my wedding has passed and there would be no point to write about the amount of phone calls, stress and disappointment this shop caused. But, I would want to know as a new bride and a first time customer what a horrible experience I had here so I'll just give you a quick run down of facts.. I ordered the Cora Watters dress. The shop ordered the wrong colored mesh several times and the first time the owner tried to tell me the sample dress (color I wanted) looked "almost the same" as the dress I had. Owner tried to "fix it" by replacing all of the mesh but in the end told me I was costing her money and blamed me for 'ordering the wrong color" in the first place. Because of all of this I got my dress from the shop less than 3 weeks from the wedding without having any fittings yet. All of my fittings took place in the last 3 weeks before the wedding and I ended up just searching for a seamstress myself because I had lost all trust. This was the the most stressful part of my wedding process. I only write this post because I hope that brides don't go through the same hassle. I'm sure there have been a lot of good experiences here but if you have any dress issues arise along the way, don't expect the owner to be of much help.

Nancy's Bridal Boutique was absolutely incredible to work with and had the best selection of dresses! I couldn't believe that they had exactly what I was looking for since I'm not a traditional bride :) MAJOR props to Nancy and team

Nancys Bridal was the 2nd Bridal shop we visited and where my daughter found her dress. We were welcomed when we arrived and were told to feel free to look, and when we found a gown or gowns we liked they would take them to a dressing room for us. It was very relaxed and were able to browse without any sales pressure or feeling rushed. The shop is very beautiful and lighting is good. Staff was helpful but not pushy at all. We ordered the dress that the bride chose. Since the bride was living out of state at the time, they were helpful in arranging the appointments to her schedule. When the dress arrived, she flew in for a fitting and it needed alterations on the sides so the front would lay flat and not puffy over the stomach area. They measured her and we also told them that the church required some kind of strap for all strapless dresses. They showed us a nice sheer strap about an inch or two wide, which attaches to a clear snap that they would attach inside the dress. We agreed but were shocked to find out that JUST the straps would be 80.00 to put on. I was in disbelief. Each snap would take four stitches to put in the dress. I could have put them in myself but that was not an option. After the alterations were done, she flew in again for a fitting. The dress still had excess material that bunched up in the stomach area. So, once again it needed more alterations. The seamstress they used was very impatient and short, when we told her it wasn’t done right, she insisted she has been doing this for 45 years and knew what she was doing. Overall we had 3 different alterations done on the dress to get it right. Now here is the other shocking part……..when trying on the dress the 2nd time, we discovered that inside the dress were two straps that were made to be used with the dress. This should have been told to us when we mentioned needing straps. I feel we definitely did NOT need to spend the extra 80.00 for the straps they sold us, when there were already straps with the dress. If you buy your dress at Nancys you might want to have alterations done elsewhere. I would rate them a 3.5 out of 5

As a bride who LOVES the experience of finding the perfect details for my wedding, I wanted the process of finding my dress to be more than something to cross off of my list. I wanted it to be special and something meaningful. Nancy's Bridal did an amazing job of helping me find my perfect dress! First of all, the atmosphere makes any bride feel like a princess. The layout of the store is gorgeous and relaxing. I loved that I actually got to pick out my own dress! No one picked it for me. I was able to walk through the store and pull out the dresses that I wanted to try on. After picking 5-ish dresses, my attendant grabbed the dresses off of the rack and brought them to my dressing room. I then tried on the dresses. After trying on the dresses, I walked out to my girls as then gasped at my dress. I was placed in front of a beautiful mirror and given wonderful options for veils, belts, jewelry, and accessories. The prices were actually very reasonable and I ended up buying my perfect dress for just under $1000. After adding alterations and a few accessories, the total came to about $1500, but that was in my budget and I could not have been more pleased with the dress I received. I loved the experience, and I loved the dress!! In addition, Nancy's did my alterations for the dress. They adjusted the neckline of my dress to a sweetheart from a straight neck, added a belt, sewed buttons down the back, hemmed the dress, brought in the sides, and added a bustle! I loved my dress, and it fit like a glove! My dress was strapless, but stayed up perfectly (even while I danced with my hands in the air) because Nancy did such a wonderful job of altering my dress! I cannot thank them enough and I would recommend their services to anyone!

Nancy and her staff are wonderful!!! I went for multiple fittings (at least 4) and every time they were so easy to work with and truly wanted my dress, my vail, and bridesmaid dress to be beyond perfect!!! Way better and nicer than David's Bridal or any other bridal store. Very reasonably priced too!!

My appointment went flawlessly. The consultant was very professional and kept me feeling very positive. I recently went back in to try on my actual dress for the first time, and the consultant had measured and ordered perfectly. I just have a few minor alterations, and the entire process has been painless so far!

My daughter, I & her maid of honor had an appointment. Upon arriving we found only the owner in the store & she was waiting on another group. She kept apologizing, also complaining & bemoaning how tired she was & because her 2 people scheduled had called in sick. She grabbed us 2 dresses & that was the last moment we saw her until we chose a dress. We were there 2 hours with zero additional help from her. She was barely waiting on the other group she was mostly up front on the phone complaining to someone. Why we chose a dress there I'll never know. She did absolutely nothing. My daughter and her friend have both worked at bridal stores and luckily they knew what to do. They found veils and grabbed clips so they could pull the dresses tighter etc. We grabbed our own dresses off if the racks. When we let her know we had chosen a dress, we said it was a little out of our price range and she apologized for our inconvenience that day and discounted it and told us she would take a lower deposit to get it ordered. We thanked her & joked that if she was hiring she should hire my daughter & her friend & she laughed. It's now nine months later and the dress has never been ordered. My daughter called the store multiple times and was told it's no big deal, it'll get ordered, these things happen, until Sunday when my daughter called again and was told that, no the dress has not been ordered and no one ever told her it was going to be ordered. It's 3 months until the wedding! We go to the store after I speak to someone on the phone, get hung up, sit on hold for 15 minutes after I call back, speak to another person and I'm told we can get our money back... We get there and I'm called a liar and told that no one ever said that. Nancy was awful to us in person & this experience was unlike anything I've ever seen. Her saying she was keeping our $350 from us is despicable. She says it's on our contract (that we never signed). "No refunds" She also told me at one point she didn't want to help me because I was complaining so much. And I told her, why would I be upset, unless you had actually said this, she said "you're now making stuff up you're a liar. " I'd never say I'd order something and then not do it. I would never recommend this store. Eventually she refunded our money -$85 that she says is how much she is charged every time she ran our card for payment. She's someone who hangs up the phone when someone has a complaint. She must need that $85 more than my single mom, daughter.

terrible. I didnt even get to try on dresses I liked because I'm not a size 2. The woman who was my "consultant" was not helpful,in fact she was pretty rude. I would definitely not recommend this store to any of my friends.