About this Vendor
The Carolinas' Bridal Couture Salon!
We offer the finest selection of designer couture bridal gowns, social occasion, and cocktail dresses. With over 50 years experience, Nitsa's offers its signature personal service and professional alterations.We are proud to have created an environment where our customers can expect the exceptional.
Bridesmaid Dresses, Flower Girl Dresses, Mother of the Bride Dresses, Shower + Party Dresses, Wedding Dresses, Dresses, Alterations, Custom Designs, Group Discounts, Private Appointments Available, Fashion Services, Fashion
I went to the Winston-Salem store and loved working with Chris. She was so sweet and you could tell it was important to her that I found the dress of my dreams. She added cups to my dress to increase the support. Making sure a dress has the perfect fit is very important to her, which I really appreciated. Would definitely recommend and will likely being buying bridesmaid dresses from there as well!
Outstanding customer service! Chris went above and beyond!!!
I purchased my Christos dress from the Winston-Salem location and Nitsa's was fantastic. My maid of honor booked an appointment there on a whim and we fell in love with the very first dress that Chris picked out. It was love at first sight! The dresses that are available there are absolutely beautiful and there is more than enough choice in designers and style. Chris is personable and a pleasure to work with. Despite the fact I wasn't local, the shop helped me arrange for shipping my dress and working with me on alterations. They got it right with only one alteration. A wonderful experience!
I wish I could give Nitsas zero stars. Nitsas sold me a sample dress for my 09/2017 wedding at a discount after finding out that I had fallen in love with the dress at another boutique. The sample was way too big, but they said it could be altered to fit me perfectly. At no point did Nitsas ever tell me that my dress would need to be altered by someone with a level of skill only they deemed appropriate within their discretion. I tried to schedule a fitting for May, but Nitsas told me I didn't have to come in until July. By this point, I had moved to Charlotte, so I took it to my seamstress here and she said it was too big and could never be altered to look on me the way it was intended to. I also spoke with a bridal boutique owner (not affiliated with the seamstress I originally took the dress to) who confirmed that the dress could not be altered to my size . I called Nitsas to request a refund, which they refused. I spoke with a sales associate three times and at no point did the owner offer to speak with me directly. The owner only spoke with me directly after I threatened a lawsuit against Nitsas to recover the money that I had wasted there. He told me to take the dress to the seamstress he employed for 11 years, so I took the following morning off of work, and, as expected, she defended the company that provided her pay check for over a decade and said it could be altered, even though 2 neutral wedding professionals said it could not. My wedding was weeks away (38 days to be exact), and I just wanted to find a new dress that would actually fit - with only 38 days until my wedding, I wasn't able to waste any more time running back and forth to different seamstresses on Nitsas recommendation for a dress 2 neutral professionals already told me wasn't fixable. I asked the owner to put himself in my shoes - after spending thousands on this dress, why would I spend hundreds more altering it knowing that it wouldn't look right in the end? The owner refused to issue a refund or store credit for the dress that I purchased based on their representations that it could be fixed - he didn't even offer to cover the cost of alterations as a gesture of good customer service and confidence in his seamstress. Instead, he wanted me to buy another dress from his boutique. He accused me of having a change of heart because I had called Nitsas months earlier to see if we could add crinoline and extra fabric to the train. To top it off, the owner said he never guaranteed that I would be 100% happy with the dress - as a bride, why would I buy a wedding dress for one of the most important days in my life that I wouldn't be 100% happy with? The owner shrugged off my threat of suing and said it was no skin off his back to spend money defending against a lawsuit and that he hoped I would tell other brides about my experience. Because of Nitsa's actions, I ended up spending a lot more money, having to miss work for several days in order to find a new dress, and be extremely stressed weeks before my wedding. Don't go to Nitsas - it's clear from my experience that service is not their priority and that they only care about making a quick buck at the bride's expense. Steer clear if you want a pleasant experience with bridal professionals who actually care about their customers, and not just about making a sale.
Buying my dress from Nitsa's was a wonderful experience. Chris and her team go above and beyond to get everything right for your special day. I was so happy with my dress!
I purchased my wedding dress from the Winston-Salem location and had the best experience! Chris was very helpful in finding the style I wanted within my budget. The fittings went smoothly and I couldn't have been more impressed with their professionalism. Thank you Nitsa's for making this experience simply perfect!
I love Naomi! She was the best and helping me find my dream dress! I'm going to miss seeing her for my fittings. Everyone at Nitsa's was so helpful. Whole experience was positive and easy!
I can't say enough wonderful things about Nitsa's. My bridal consultant was Naomi and she played a critical role in the dress I ended up choosing. I had went to a few boutiques prior to my appointment at Nitsa's and was utterly disappointed. Needless to say that my time at Nitsa's was a much needed breath of fresh air. Naomi was so patient with me and really made the experience everything that I dreamed of when I imagined what it'd be like to shop for my wedding dress. I absolutely loved working with Naomi and my dress came out beautifully.
I have nothing but wonderful things to say about Nitsa's! After visiting a few other bridal salons in Charlotte I was feeling discouraged - they were not helpful at all. Nitsa's was a totally different and amazing experience. Naomi listened to what I wanted and pulled dress after dress until I found the perfect one! They were amazing with alterations and would not let me leave with the dress without knowing it would be 100% right on my wedding day. I would recommend Nitsa's to anyone!
Nitsa's was the perfect bridal salon to find my wedding dress. Chris at the Winston-Salem location is incredibly helpful. She is extremely knowledgable and we had the best experience!! I had so many compliments on my dress and wish I could wear it everyday!
Overall our experience with Nitsa's was wonderful. My dress was fitted perfectly and they were so supportive and kind! Chris did an amazing job helping me find my perfect dress!
I visited Nitsa's on June 18, 2016 for my first wedding dress shopping trip. My sister arranged everything with Naomi, who was always helpful on the phone. Though they didn't have the exact dress I wanted to try on, I still decided to at least try on some dress. Upon arrival, Naomi greeted us and looked through all my favorite gown pictures. She picked 6 gowns that fit with my ideas. Two dresses stood out to me and it was very difficult to decided. However, Naomi showed me how the dresses could be customized to be my ideal dress. With Naomi's help, I found my beautiful wedding dress! I appreciate how patient and kind she was, as I was EXTREMELY nervous about trying on dresses. She turned my pre-shopping tears of fear into post-shopping tears of joy! You couldn't ask for a better place to find your wedding dress!!
I have been raving about Nitsa's since my very first visit there when I found my wedding dress. Naomi was an absolute pleasure to work with and I can't say enough great things about her. The tailor was as sweet as can be and so helpful with advice on the tailoring of my dress. My March 26, 2016 wedding was enhanced by my experience at Nitsa's because I truly felt the most beautiful I've felt in one of their dresses. Request Naomi - you won't be disappointed!!! Kelly Parker Perry
Wonderful Local Bridal SalonReviewed on 1/26/2016 Caroline W
Nitsa's was a wonderful place to look for a dress. I grew up in NC, but live in NYC now and had gone to 4 bridal salons in NYC and struck out before coming to Nitsa's. Chris was extremely helpful and I picked a dress that was perfect for me. The alterations team is great and it fit like a glove!
Nitsa's was AmazingReviewed on 12/29/2015 Whitney P
I got my wedding dress and alterations from Nitsa's. I worked with Chris who did an amazing job. They also helped restore and alter my veil, which was my Mother's from 40 years ago. I was so pleased with the quality of the dress! I had 4 or 5 fittings which helped make the dress fit perfect. My Mother also got her "mother of the bride dress" from Nitsa's. They were great and I would recommend them to anyone!
Best Bridal Salon in Charlotte!Reviewed on 12/08/2015 Leah B
Like most brides, I went to several bridal salons in Charlotte, before finding my dream dress at Nitsa's. My experience at Nitsa's was unparalleled to any other salon I went to in the Charlotte area. I shopped the entire day thinking I wanted a mermaid style dress. It was not until I came into Nitsa's did my wonderful consultant, Naomi, truly listen to what I wanted and selected several dresses for me, including a few "curve ball dresses". The dress I ended up buying was a stunning ball gown dress. I would have never found my dream dress without my consultant truly listening to my wants and using her experience to find the dress for me! The service was wonderful, the quality of the dress was superior and the aura of the salon was exactly what you dream of as a bride. My bridesmaids also purchased their dresses from this salon and everything went smoothly and flawlessly. I would highly recommend Nitsa's!!!! By far the most stunning dresses I have ever seen.
Perfect Bridesmaid Dresses AND Mother of the Bride!Reviewed on 12/06/2015
Just when I thought I wasn't going to be able to find my bridesmaid dresses in Charlotte, Nitsa's came to the rescue! My bridesmaids had all come in town to find their dresses, and after a few failed scheduled appointments, we dropped by Nitsa's and found THE perfect dress (Amsale) for each of my bridesmaids. The service was perfect, and we all had such a pleasure working with Johann (she's great!!). The dresses arrived with plenty of time for alterations, and all the ladies were beyond pleased with their dress. On a separate trip, my Mom found her stunning mother-of-the-bride dress, and let's just say, everyone at the wedding was blown away by it! It was an absolute pleasure to work with everyone at Nitsa's and I would recommend it to ALL future brides!
Fantastic!Reviewed on 12/03/2015 Lauren A
Working with all of the girls at Nitsa's was a spectacular experience. Nitsa's is the first dress shop I went to, and sure enough they carried my dream dress. Most importantly, the Nitsa's team, especially Naomi and Johann, were such a pleasure to be around. During such a stressful time, they did a great job of sharing their expertise in a calm and friendly way. My mom and I were more than happy with the dress buying experience. Putting on a dress that I felt so perfectly represented my personality and style made the wedding day that much more special.
Wonderful experience!Reviewed on 11/02/2015 Jacki P
I cannot recommend Nitsa's enough! The entire experience from trying on gowns to alterations was an absolute pleasure. Since Nitsa's is appointment only (and they only do one appointment at a time), you can be assured you are the primary focus. Chris listened to me as I described what I envisioned for my dress, and found quite a few that were exactly what I was wanting. I tried on about 8, but ended up choosing the second one I tried on (and bought it off the rack!) KiKi is an absolute magician with alterations, and made my dress fit like a glove! Overall, great experience!
Nitsa's Apparel is wonderful!Reviewed on 9/29/2015
Nitsa's was amazing to work with! Chris and her team make you feel at home during the whole process of searching for your wedding dress through the final fitting. The team at Nitsa's genuinely cares about the bride and the bride's family. We were also lucky enough to work with Nitsa's on our bridesmaid's dresses, as well! Overall, an amazing experience and would suggest Nitsa's to any friend, family member or future bride!
Great Experience!Reviewed on 9/21/2015 Mia B
I had a great experience at Nitsa's Apparel. Everyone was very knowledgeable and so helpful. I love my dress! They did a great job on the alterations. It fit perfectly and I couldn't have been happier with my dress and veil. I commuted from Knoxville for all of my fittings and would do it again in a heart beat.
I loved Nitsa's and was so pleased with their help in finding my dream gown! I would truly recommend this shop to anyone. I always felt welcome, was accommodated each time I visited, and loved the one on one service I received. It truly is the premier bridal salon of the Carolina's and in my opinion, there is no where else that compares!!!
Happy bride!Reviewed on 7/10/2015 Catherine W
I purchased my wedding dress from Nitsas. It actually was the first and only one I tried on, I just knew it was the one for me. I bought the dress a year before my wedding and I live out of state. So my final alterations were the week of the wedding (I was nervous!) They were so helpful and listened to my concerns and made every alteration needed quickly. They even made small final ones while I waited in the store. I was very pleased with my experience and the dress was stunning. Thank you Nitsas!
I love Nitsa's!Reviewed on 7/09/2015 Sarah C
Nitsa's is a lovely shop with excellent service (from Chris, Erin, Kiki, etc.). I got my bridal gown there as well as a white cocktail dress for the rehearsal dinner; plus, Nitsa's fixed my gown post-wedding, tailoring the bottom since the dry cleaner couldn't remedy the soiled train. (Cost included floor-length veil and alterations.)
This is the worst bridal store in the world. I have never in my life's been in a store with more rude women. They were rude in the way they spoke they were rude in the way they looked at us they did not ask to help except to tell us not to clip up the dress too tightly. Horrible.