About this Vendor
The experience of a lifetime ...
Centrally located, both Normans Bridal of Lebanon and now Springfield are easily accessible to brides from all areas of Missouri. Each store has their own unique atmosphere and selection of designer brands and exclusive private label merchandise showcased in a chic, elegant setting.
Bridesmaid Dresses, Flower Girl Dresses, Mother of the Bride Dresses, Wedding Dresses, Dresses, Bridal Stylists, Dry Cleaning + Preservation, Plus Size Available, Fashion
Feeling Like A PrincessReviewed on 9/07/2013 Jessie R
Hello all! My name is Jessie, I just got engaged a week ago. I went to Norman's Bridal only to look for Bridesmaid dresses. But after everyone was SO incredibly nice to me, I wanted to try on a few dresses. They helped me so much the whole time, they were patient with me, and made my experience absolutely WONDERFUL!! I had confidence in trying on my dresses and felt like my self-esteem was being boosted! It was incredible! The dresses are amazing, and although for some (like myself) may think they're a bit pricey, it is SO worth it. You truly feel like they care and want to make your big day just as special as you do.They work with you so well on everything! I would definitely recommend Normans Bridal over ANY other bridal store. They're fantastic!
Great experience at NormansReviewed on 6/11/2013 Kerry N
My bridesmaids and I mapped out a day of wedding dress shopping at three different bridal stores, and Norman's by far had the best selection, service and atmosphere. I found the perfect dress...and the best part was the price of the dress was well below my range! I shopped at the Springfield, MO location, but there's also a second location in Lebanon, MO. My experience was so good that I also ordered the tuxes from Norman's also. Brenda is the owner, and she personally helped me select the dresses that was my style, helped me try them on, was on her hands and knees helping me with the dresses, and she's the owner! My dress had a sash with it, and I requested the sash to be a different color, and Brenda made it possible. I felt very special that I received the highest attention on my special day. I would highly recommend shopping for your dress at Normans!
So nice and went the extra mile for me!Reviewed on 1/12/2013 Camie D
Normas Bridal was wonderful. I felt like a princess when trying on dresses.Their consultant, Kathy, was so nice. She listened to what I was telling her and took the time to "get my sense of style". She had the perfect dress for me! The dresses that she pulled were spot on!! I had such a wonderful experience that I decided to use them again for my bridesmaids dresses and for all of the tuxes. I would recomend Normans Bridal to ANYONE! :) They were GREAT!!
Patty was wonderful! She totally listened to what I wanted and was able to fine the perfect dress for me. I LOVED two dresses, and she was patient enough to let me try them both on multiple times to see which one I loved the most.
Great experience at Normans!! I went to both locations and had a very helpful attendant at both. Shout out to Liz in Springfield for working with me. She is AMAZING! She took my ideas (not really knowing what I wanted) and worked until we found the PERFECT dress! :) She was patient with me and worked quickly/efficiently until I was completely satisfied. Thanks so much!!
Before I begin with the amazing service and beautiful dress I got, I have to explain how I ended up at Normans. I bought a very beautiful dress 4 days after my fiance had proposed. As time went on, I began feeling like I maybe had pulled the trigger a little fast. We were at Norman's that day looking for mother of the bride dresses & I thought maybe I'll try some on. Little did I know at the time, the lady helping us was none other than Brenda Norman, the owner! Now I did not have an appointment and it was a Saturday yet she dropped everything to pull dresses and find the perfect one for me. I have never had such amazing service in my life! Then to top it all off, when they got the same dress in in a shorter length (which wasn't available when I purchased my dress but I had wanted bc I'm short!), they called me to ask if I wanted the shorter length one instead! Now I don't have to have my dress hemmed! It was so incredible of them to think of me weeks after I bought my dress. Now the only alterations I will have to have is a bustle! If you want that "Say Yes to the Dress" type service and experience, go to Norman's. Gorgeous dresses to choose from and incredible service to match! THANK YOU Brenda and all of the Norman's staff for making sure I have the PERFECT dress for my big day!
Thanks to Patty I had a great experience and found THE dress!
Beautiful DressesReviewed on 7/22/2015 Kaylee C
There is no doubt that Norman's is full of beautiful dresses, and I was able to find my perfect dress quite quickly. I was very excited to find my dress, but was disappointed when I learned (months after buying the dress) that Norman's was no longer offering in-store alterations. This was disappointing given one of the reasons I purchased a gown at this store was for the ease/convenience of in store alterations. I was also disappointed that I had paid additional money for the "storage" of my dress at the store. When purchased, I was told that I could pay the fee to store the dress there during alterations. After Norman's stopped in store alterations, I then had to pick up the dress, take it for alterations, and return it. I likely wouldn't have stored the dress in store if I would have known I would have had to make extra trips to pick it up. Overall, the gown was perfect, but, if you are looking for the convenience of in store alterations, you may want to look somewhere else.
Normans Bridal was my first dress shopping experience. I just have to say Patty Smulski could not have made it any better. She knew exactly what I was looking for and took wonderful care of me and my mom. I love the dress I found, and cannot wait to wear it on my special day.
From the moment we walked in, it was the easiest, most relaxed, and most fun experience we'd ever had for dress shopping! Patty in particular was absolutely wonderful and essential in helping me find the dress perfect for me and my wedding! Hands down- it's a fabulous place!
Prom Dress ShoppingReviewed on 3/31/2015
Normans in Springfield is great, Liz especially! After going to 11 places on a Saturday mind you, Liz helped my 16 yr old daughter with picking her prom dress out, quick and sweet! It was an awesome experience for her. We will be back for sure! Thank you Liz :)
My dress was BEAUTIFUL!!Reviewed on 2/01/2015 Kayla M
My dress is simply stunning, the most beautiful dress I've ever seen! (But what bride wouldn't think so?!) The staff at Normans are phenomenal and go above and beyond to make sure you look beautiful on your big day.
Excellent Service, Understanding AssistantsReviewed on 1/25/2015 Elizabeth C
First off, let me say that if you had a bad time at Norman's, it's because you had unrealistic expectations for your wedding dress shopping. For example, yesterday, as I was shopping for my dress, a call came in from the Springfield location that a bride wanted a dress from the Lebanon store to be in Springfield ready for her. I don't know if she will leave a bad review here, but Norman's is a small business, and if you call the very same day expecting a dress to be transported an hour away, that's ridiculous. It's unrealistic. I had a wonderful day at Norman's. My price point was under $500. There are NOT a lot of up-to-date styles for under $500. You're going to struggle. I couldn't find anything I liked because the style I wanted was a newer, modern vintage. You're going to have to pay $1300 to $2000 for a dress like that. My assistant, Tara, was absolutely wonderful. She did not put me in anything above my price range because she knew I didn't want to spend that kind of money. She did not start bringing down higher priced dresses until I asked her to. Long story short, we did come up on our budget a few hundred dollars, and I was able to find the dress of my dreams with a veil for an awesome price. Every assistant in the store was kind and understanding. I don't know how the Springfield branch is, but the Lebanon branch is wonderful and I don't know how anyone could leave them a poor review - unless they have completely ridiculous expectations for their dress-shopping experience. I will be recommending Norman's to everyone I know.
Wonderful experience!Reviewed on 1/20/2015
We had a fantastic time at Normans Bridal. Patty helped my daughter find the dress of her dreams within our budget and we couldn't be happier. The staff at Norman's was very professional and knowledgeable.
Excellent ExperienceReviewed on 1/15/2015
I was super pleased with my experience at Normans, not only did they find my perfect dress but they made a special trip to pick up my dress from their other locations so that I would not have to travel further. Lexus was super helpful and was the one who personally picked up my dress for me and brought it back the very next day! The room they had was gorgeous and the lighting and mirrors and stools were great to be able to see your dress from all angels. I was very pleased with my experience!
Beautiful Dress!!!!Reviewed on 12/21/2014 Lindsey H
We decided to have a short engagement, so did not have a lot of time to order the dress. I told the assistant helping me my size and style, and she picked out several beautiful ones. My dress fit perfectly, and they let me buy it off the rack since my wedding was 3 months away; the length had to be taken up, and alterations were reasonably priced and were done very quickly. It was a beautiful blush dress and it was on budget! I would recommend their shop to everyone for the service and they have a huge selection. It is a very pretty salon.
Saying Yes To My DressReviewed on 11/14/2014 Heather S
I got married 10-10-14. Saying yes to my dress was the easiest thing I did at Normans Bridal. From the minute I walked in it had the most romantic vibe. Everyone was so kind and helpful. I wasn't a size 6 so I was very skeptical I would find anything I would like let alone fit me beautifully. After trying on a few we tried a "plain" one with no bling and added a belt and it was breathtaking. I never felt more beautiful. They truly cater to you to make you feel beautiful and special. I would recommend them a thousand times over to anyone. My sister is getting married in June 2015 and she got her dress from there. All the wedding planning I never felt "bridal" until I went there and tried my dress on. At that moment I felt like a bride. I also bought a headpiece there. One of the best experiences I had throughout the wedding planning was finding my dress.
"Say Yes to the Dress" like experienceReviewed on 10/30/2014 Rachael W
When I went in for my appointment at Norman's Bridal, I was immediately welcomed and felt as if they were genuinely happy to be helping me find the dress of my dreams. I had visited several other bridal salons before, and honestly I did not have my hopes up to be going to yet another bridal shop because of the terrible experiences I had before. The consultant that helped me listened to what I wanted and pulled dresses that were exactly what I was describing, all while honoring my budget. She made me feel like I was the only bride in the salon! It was wonderful, and together we found the PERFECT dress! I selected an Alfred Angelo Disney Fairy tale Collection Belle dress. Definitely make an appointment if you are in the Springfield/ Lebanon area (or even a few hours away) it's worth the drive!
Ask for Katie!Reviewed on 10/30/2014 Carla I
All of the women working the day that I went in were awesome but Katie was my consultant for the day and she was AWESOME. She helped me narrow down the silhouette that I wanted and found the gown (off the mannequin) that I wouldn't have thought to try on. She is very patient and I didn't feel rushed at all. The team all helped in determining the right size since I was between quite a few (smaller on top than the bottom) and the recommended size was ordered. The alterations were done elsewhere only by necessity (i don't live local, only bought local) and the top of the dress fit perfectly as planned, not a single alteration needed. the bottom half needed adjusted and this was anticipated but the size we ordered worked out wonderfully. The overall experience with Norman's was fantastic and I definitely recommend using them if you're looking for the designers that other local shops don't have. The dresses are kept very well also so it doesn't feel like you're trying on a gown that 10 other people have been in already. Definitely a great experience and Katie made it stress-free!
dream dressReviewed on 10/30/2014 Shandrea
I'm a plus size bride and expected to be treated as one... Especially in such a posh store but Normans made me feel like a princess and like I was the only one in the store every single time. I explained the type of dressing wanted after trying on a few, they brought me "the one" even before I tried it on. It made my day so special and I felt beautiful regardless of my size!!!
Such a Dreamy Place!Reviewed on 10/30/2014 Kimberly B
I have nothing but wonderful things to say about Normans! I was the most indecisive bride. I was torn between two dresses, and their staff really helped me pick the best dress! They are very affordable for the quality of dresses they carry. I went to other dress shops who carried the same designers and were twice as much. I was just so happy with the service and my dress. I love Normans! It's such a dreamy place! My best friend is getting married and purchased her gown there as well. I always get so excited when she has dress fittings. It's a beautiful shop!
A dream dress come true!Reviewed on 10/29/2014 Ren B
I had the best experience finding my dream dress at Normans! After being doted on by Carrie at the Lebanon location with the store basically all to myself, my grandmother, mother and I were given all the time we needed to try on every dress we wanted to ... until I was laced up and put in THE dress. I fell in love with the dress and the price tag ($900 for all-over lace!). But then I was told that if we ordered the dress at the end of that late November day, it would be a tight turn around and there might be a rush to get my alterations done for my early May wedding. So, the sales manager sold me the sample dress I had on and fixed (FOR FREE) every minor detail that had been partially damaged while the dress had been tried on in the store, plus being pressed and cleaned (again, FOR FREE). Four months and 20 pounds down later, I returned to the store for my first fitting. The alterations manager was a doll, who treated me like a granddaughter during my fitting and discussed frankly with me what my size expectations would be the day of the wedding. She told me what weight to stay within and what to expect, even talking me out of wearing Spanx on my wedding day for my A-line dress (which was a HUGE blessing the day of!). Six weeks later and two weeks before my wedding, I had my final fitting and was thrilled! My dress was altered to perfection, and this gorgeous dress was everything I hoped for and more when I walked down the aisle in Springfield. Plus, the ladies were more than accommodating in finding the right jewelry (I got a steal on my pearl necklace for $25) and trying on the veil during my final fitting. Ozarks brides, don't shop anywhere else!
Norman's is greatReviewed on 10/13/2014 Hannah B
I just found my dress at Normans this weekend. They had a huge selection of dresses on sale some up to 50% off. The dress i found was not on sale, but came to $350 with tax. It was exactly what i was looking for and i couldn't be happier. The service was great! they were a little bit busy but they made everyone feel important and catered to.
Fantastic ExperienceReviewed on 10/09/2014 Alicia P
The first time we came into the store I had an idea of what I wanted but was having a hard time finding 'the dress' and had been to several different places in Springfield. However, from the second we came into Norman's they seemed very focused on helping my find the perfect dress.. and they did. From that first day of picking out my dress all the way through the final fitting every person we came into contact with was fantastic. I now recommend Norman's to anyone I know getting married in the area!
My experience at Normans fall2014Reviewed on 8/31/2014
I live out of state and come here for school. I got engaged over the summer and couldn't wait to come to Normans to look for a dress. Unfortunately my experience was not the one I had in mind.. The customer service here was very pushy and I knew I was just another commission check by the way the consultant constantly tried to push me to buy a dress... She bashed the other bridal shops in the Springfield area talking bad about them when she asked me the other places I had been. She kept trying to push me to buy a dress from there and it felt overwhelming in my mind! She told me I tried on so many dresses there I should be able to pick but in my mind this is my special day and I don't want to pick the wrong thing... I began to feel like I was waisting her time because she was obviously working for commission (by the way she was pushing the sale on me). In my opinion customer service makes a business and any place that just sees me as a dollar sign does not have my over all interest in mind. Normans did not make me feel happy to find my dress I walked out angry at the staff. The consultant I had also put a bodice on me and said I could buy it then came back after she confirmed the sale and said I couldn't buy it??????! Why did she put it on me???????