NW Event Sound

t didn't "ruin" our wedding, it left a sour taste in our mouths and we wished we had hired someone else. We spoke with Pete leading up to our wedding and was excited to use his services. A week before the wedding, he got hurt and called us to tell us he found a replacement. We get it, life happens. His replacement was an employee, Ed Morris. He brought lights, all of his own equipment, dressed professionally. Where things went downhill was when he actually started DJ-ing. The songs we requested through their own dj portal were not played, and a bunch of random songs no one knew kept getting played. This killed the dance vibe. Also, when he announced what was happening next during the reception, he didn't speak clearly and no one could hear him or knew what was next on the agenda. Pete assured me they would sync up with the photographers so that no special moments would be missed, but that wasn't is the case. The worst part was that the music kept stopping abruptly, completely killing the vibe. My wife's bridesmaids and friends planned a surprise choreographed dance and was a huge surprise and wonderful! And about a minute in, the audio froze completely. Ed kept trying to replay it but it kept freezing at different parts. Finally, a bridesmaid used her own phone to get it working. Everytime the music froze, you could feel the tension in the room build. Our guests would groan and sigh when the music stopped and it was embarrassing. It boggles my mind that the person we pay to do one job of playing music, is not capable of doing that job. My brother with spotify would've been better. We reached out to Pete, Ed, and Tone (the boss) after the wedding to get feedback, but we have heard nothing but silence. No answer or apology. I do not recommend their services. Luckily, we can joke about this now, but the butt of the joke is NW Event Sound. Our friends tell us, "your wedding was amazing! Except for that DJ!"

refunded. When cancelling I talked to Pete who enthusiastically said of course the retainer would be returned and that it was actually against state law not to do so. He said he'd get it to me in a few days. That was back in August. I called him multiple times to check in on the status of the refund, waiting enough time in case there were issues on his end. I sent emails. Nothing, no response. I finally called a different company number where Tony(?) told me that Pete had left the company which they bought from him and they didn't have my retainer. I was shocked. Since the contract was still with NW Sound they said they'd arrange for a refund but it might take a few weeks . That was in September. Same situations. - called a few times, left messages and no follow up at all. I understand covid has been hard on businesses and can put them in a tough situation. But I don't appreciate being lied to repeatedly about what actions will be taken and then outright ignored/avoided. I am just so thankful I didn't end having these folks as my actual DJs at a party because I can only imagine how poorly that would go given their poor communication and lack if professionalism in this case.

g, and they didn’t play any of our songs on the list we provided them. I was then promised a refund but after following up, I was basically told that they didn’t believe me, none of it happened (even though I had video evidence as well as emails written to the company supporting my claim from other vendors as well as guests) and that they would not refund me. We don’t even have a video of our wedding now because the ceremony was so horrific. Very disappointed and cannot believe I paid for this.

ith the NW sound team was wonderful and they made the process so easy. They were very communicative up to the day of our wedding. Setup was a breeze, and he made such an amazing MC! We hardly had to do anything, he was so attentive and understanding. I have referred them to quite a few people so far as well, everyone had such a great time!!

d the ceremony and reception going, and they followed it perfectly. They did an excellent job pumping up our crowd and keeping the energy going. The music was top notch--nobody left the dance floor all night! Would highly recommend

d time for everyone. I would highly recommend them for any wedding event or MCing event that you need in the future.

d to set up in two different places, super reasonably priced!

accommodating and understanding through the process of switching dates. He is an amazing DJ and his emcee services kept everything running smoothly and on track. Even with a last minute change in the ceremony, it ran perfectly and Pete was so accommodating. I can’t thank Pete enough for the amazing job he did and how good he was at keeping everything on track. So many of our guests also commented on how great he was. NW Event Sound is outstanding, and if you are looking for a DJ, I would 110% recommend them over and over again.

ur wedding day. From the very first phone call I had with Pete just to feel things out (since I had no clue how to pick a DJ), I immediately felt a comforting that he knew exactly what he was doing and it helped put me at ease. It was an instant decision to book him after just one call. He answered so many of my lengthy questions and took the challenge of an abnormal COVID experience head on. My husband wanted to have a silent disco and I had no clue how it would even work. I shared my feelings on it with Pete and he said no sweat and made everything so easy! We shared our playlists with him and coordinated the most seamless, easy, and FUN silent disco. Our guests said it was one of the funnest weddings they had ever been to...all thanks to Pete! Finally, he saved the ceremony. Our venue had their own sound guy pre-arranged initially to run the ceremony music and I was mortified after the rehearsal got derailed. I called Pete in a panic asking if he could do the ceremony music for us too and he said absolutely. He totally put me at ease that it would all work out and made everything so easy. Our ceremony turned out perfect thanks to him. The value of his services is one of the best on the market in all my research and is a MUST hire. I’d rate him 10 stars if I could!