Our party rented the entire Hale Koa Estate for a wedding. This is a partial review of the property's guest home only. A thorough examination will soon follow.
The guest home was ...infested with vermin, cockroaches, and ants. Black mold was present in the bathroom; the bedding was bloodstained. The house was disgustingly filthy, had a foul order, and was in a state of neglect.
The furniture was either dirty, worn, stained, or torn. The lamps were dirty and not operational. The ceiling fans would not work in the evening as the fan and lights worked simultaneously. The sink backed up on the first day, and the garbage disposal was broken. Most kitchen drawers, as did the windows, had rodent and/or cockroach fecal matter present. A large infestation was discovered above the kitchen sink, and one evening, a cockroach crawled on my face; another day, droppings were found on a pillow.
The guest home had many health and safety code violations present, observed, and adequately documented. There were holes in the walls and peeling, stained, and dirty paint. The wood blinds were not fully operational, and the curtains were stained and dirty.
The home was in a different state and had a much different physical appearance than the photographs and video shown before renting. For example, the guest home should have had one bed per room but instead, upon arrival, had three beds per room, all of which were various makeshift furniture pieces thrown together. The home had the appearance of being utilized as a hostel.
I photographed and videoed the property and immediately contacted the property caretaker (Pablo), the property management supervisor (Barbara), and later the owner (Pitambar). I requested Barbara to inspect the property and send many compelling photographs asking for assistance. Barbara did arrange for maintenance personnel to clear the clogged sink and provide one pillow and a sheet set for replacements.
The remaining concerns still needed to be addressed. When I sent Barbara the infestation photographs, she responded, "Oo," and later wrote, "I've been telling him (assumingly referring to the owner) things needed to be clean better and taken more care of." Later, Barbara inadvertently texted me, "This guy just ain't going to stop."
Although the owner stated he was honest, sincere, and big-hearted, he has yet to return my telephone calls or contact requests to resolve the issues addressed. Instead, he told the wedding couple he was completing an investigation and remained steadfast in failing to address the concerns and recommendations made by the family.
The guest home should not be rented for any purpose, less used for a wedding until much construction, extermination, painting, cleaning, and city inspections are completed.
All photographs taken during our March 2023 stay are 100% accurate. (See the pictures posted on Yelp)
As indicated to Hale Koa Estate personnel, "I have never stayed in such a neglected, filthy, vermin and cockroach infested property."
Do right by yourself and your loved ones. DO NOT stay in the estate's guest home!