Occasions Catering and Event Planning-Charlotte, NC

HORRIFIED is the only word I can think of to describe my experience. I booked Occasions Catering in March of 2020 for my April 2021 Wedding. We had an in person tasting on February 15, 2021 and Meghan wrote down all of our choices. We discussed every detail from bartenders, to cake cutting, everything. Fast forward to a few weeks ago, we reached out to give our final numbers and request final invoice and Meghan would not answer our phone calls, texts, or emails. When she finally did, she said she did not have our final menu choices and did not recall a single detail from our in person tasting/meeting! We became concerned at that point, but asked her to send us the final invoice after we reiterated all of our choices and details. She said she would send, but never did. She stopped answering us again, so we asked our venue (who had highly recommended them) if they could get a hold of Meghan. Meghan finally answered our venue owner to say she could no longer do our wedding. She said that she knew back in December of 2020 that she probably wasn't going to be able to do our wedding, but strung us along and waited until the LAST possible minute to tell us this. I booked the caterer first because this is one of the bigger ticket items and I budgeted everything else from there. So to leave us hanging just 24 days before our wedding was horrific. She said the owner, Marcus Penick, had not paid her for the last few events and that was why she couldn't do the wedding. The owner, Marcus Penick would not confirm or deny that. He said she told him we didn't give her our final choices and that was the reason she canceled on us. None of it makes sense, the stories are conflicting and I do not think we will ever hear the truth of what really went on and the real reason for this disaster. Regardless, it was a very stressful situation to be put in. Meghan did connect us with another caterer but to be honest I do not trust a word that comes out of her mouth, so why would I trust her recommendation? One of the only caterers we found that was available this last minute was $6,000 more than I had budgeted. HUGE blow. I am writing this review so that this does not happen to someone else. THE CRAZIEST part... Meghan is still answering the business telephone and taking on new clients and events... WHAT IN THE WORLD? Beware.