OceanCliff Hotel

Eve, and every person that we met along the way was phenomenal in helping us achieve exactly what we wanted for the wedding. Covid made the planning process difficult, but OceanCliff was always willing to help in anyway they could to make things easier on us. They were even willing to modify details last minute when Omicron caused everything to go crazy two weeks before our wedding. Elsa, Jim, Devon and Taylor were all absolutely great to work with and made our wedding weekend run perfectly. Jim clearly has a lot of experience with weddings and knows exactly what to do to bring your vision to life. I had a lot of special requests and Jim worked to execute each one without ever making me feel like a burden. Devon and Taylor were especially wonderful the day of the wedding and made my husband and I feel like royalty. We never even had to leave a conversation with our guests to get food or drinks, they brought us whatever we needed. They both honestly felt more like friends by the end of the night. Another special shout out to Stephen who we worked with for the hotel rooms, he is incredible! We had rented out the entire property, including all hotel rooms (which I HIGHLY recommend, make you feel like you're at home) and Stephen was instrumental in making us and our guests feel welcome. He was always quick to answer any question and didn't even make me feel bad about the +50 email chain thread we had by the wedding weekend! Overall, OceanCliff was the perfect choice! Not only for their beautiful property, ballroom and views, but also for how much they were willing to work with us to have the best wedding possible within our constraints. I was incredibly stressed out when covid started going crazy again right before the wedding, but the team at OceanCliff was phenomenal with figuring out how to make it all work for us. We will forever be thankful for the best New Years Eve wedding!

ivered on the day of the wedding. The indoor space looked beautiful for a December wedding, the food was great, and the Safari Room made for a fun after-party location. Overall, we had an excellent experience with OceanCliff!

ly, the bride and groom were very happy!

e, and we had such a good time getting to know her. We ultimately decided to choose another venue, but I had such a good experience coordinating with and getting to know her that I had to leave a review! She was so great to work with in fact that we went back to her months later to inquire about rehearsal venues.

ake care of all the day-of coordinating so everything runs smoothly. My guests can't stop talking about what an incredible time they had. If you are considering a wedding in Newport - OceanCliff is the way to go!!!

in her replies, which made the stress of planning minimal! She was also so pleasant and funny, even our tour was fun! Working with Jim and Liz to plan the menu was easy as well. They know their stuff! Every detail was perfect and the food/drinks were amazing. Everyone loved the food and the wedding was just perfect! The grounds speak for themselves. It is a beautiful venue with both the elegance of the ballroom and the backdrop of the ocean. It was literally exactly what we wanted for a stateside wedding! I would recommend OceanCliff again and again!!

end Ocean cliff and their wonderful staff!!

untry went into shutdown. As a bride and being saddened that our wedding was rescheduled, oceancliff never skipped a beat. Susanne, Alison, and their amazing team really went above and beyond to accommodate us throughout those uncertain times. Leading up to the big day they took the stress off our shoulders so that we could enjoy it and on the day of continuously checked to make sure we had everything we needed. Their attention to detail is impeccable! They went above and beyond to make sure our wedding was as special and stress free as possible during this crazy pandemic and if that isn’t enough of a testament to what they can do given the circumstance then I don’t know what is. Oceancliff is the whole package and I couldn’t recommend this beautiful venue enough!

try and best practices. Taylor did a phenomenal job making sure everything was set up correctly and ran according to plan. We appreciated meeting Taylor days before our wedding and running through our schedule. The OceanCliff front desk staff was also super helpful and accommodating with our check-in, room set up, and answering all our requests. OceanCliff is the perfect venue for a summer/fall wedding and we loved having our cocktail hour outside and reception inside. The grounds are well maintained and made for great backgrounds for our photos. It was also convenient having our guest rooms upstairs, but Room #1 did feel a bit cramped for getting ready (12 people). Make sure to ask for chairs/tables for your room if you're having your hair/makeup done there. Like most weddings I attend, I wish there were two bars -- both our cocktail hour and reception had a line at the bar at all times. Lastly, the guest rooms could use some upgrading. It would've been nice to have a mini fridge and our beds were very uncomfortable/squeaky. I would give 5 stars, but unfortunately when rescheduling our wedding from 2020 due to COVID-19, other OceanCliff staff did not respond to emails or phone calls and were not very accommodating with rescheduling. We appreciate Amanda S. for swooping in and assisting. It seems as though this was a one off situation, but did cause some strife. Thank you to the entire OceanCliff staff -- we appreciate you all so much and you made our day truly unforgettable.

rvices of the entire OC staff. They all went above and beyond to make our wedding weekend go smoothly. They guided us through the planning and details required to host our special day in a way that would make guests feel comfortable, enjoy the ceremony, cocktails, dinner and dancing and end with a breakfast and send off for guests and our family. The staff were with us from beginning to end with professionalism and courtesy that left the bride, groom and our families thrilled with our decision to trust the OC staff with one of the most important milestones in our lives! Many thanks to OC for hosting a wedding full of memories our entire family will treasure!

through the trails, tribulations, and many, many tears caused by the pandemic--navigating a situation that was completely new to them as well--to make sure our wedding day was perfect in every way. We ended up with 30 immediate family members (from our original guest list of 130) for the most intimate and beautiful celebration we could have ask for. Though we took all the steps necessary to make sure our guests were safe, our day felt completely normal. We did not miss out on anything. A huge thank you to everyone at Oceancliff who made our day so special including the waiters (Stephen), bartenders, day-of-coordinators (Crystal) and of course Amanda and Alison. Don't sleep on this beautiful venue and their wonderful staff. And PLEASE consider a winter wedding--it was quite literally a snowy fairytale.

y responsive and accommodating. When we ultimately decided to postpone, Amanda offered us the same Saturday date in 2021. I have many bride friends who had really terrible times with their wedding venues, so I feel lucky that OceanCliff was so graceful throughout the process. When it came to planning the actual wedding day, Jim was great. It is clear that he has many years of experience and was a wonderful resource. He spent hours with us finalizing every detail and his input was invaluable. On the actual wedding day, everything went smoothly and it truly was a perfect day with no issues whatsoever. The venue has stunning views and the food was amazing. Many of my guests commented that it is the best wedding that they have ever been to and will likely ever go to. I cannot recommend OceanCliff enough. They are truly professionals who have the wedding planning process perfected. Thank you Amanda, Jim, Liz, Krystal, Alicia, Dom and all of the OceanCliff staff for a perfect wedding day!

you do work with OC be VERY CAREFUL about what is in your contract – especially regarding venue access, and when other events planned the same day must be off the premise (they had another wedding that ended 15 mins before our guests arrived – it was an absolute disaster.) Here’s the longer story (see WeddingWire for full story): • They ignored emails and were unresponsive to our questions for months • We scheduled an afterparty in the Safari Room with full bar + snacks. 3 wks before, they told us it was no longer possible because of staffing and tried to cancel. We worked with them to have a 45 min. after party with wine + beer only and takeout pizza –but it was still not what we originally signed up for (2 hr full bar with catered apps) • 2 wks before, we found out they had another wedding before ours which ended at 5. Our ceremony started at 5:45. We knew they sometimes do 2 weddings, but this was unreasonably close - 15 MINUTES TURNAROUND BETWEEN THE TWO WEDDINGS (as guests arrive 30 min early). OC admitted this scheduling was a mistake, but assured us it would be seamless. This couldn’t have been farther from the truth. It severely impacted the wedding: o The prior wedding didn’t vacate till 5:30 (even though their event ended at 5), and the bridal party and guests saw the other wedding end. Our trolley was blocked from entering the main entrance because the other wedding was still there. OC asked if I would be ok to get off the bus farther down the driveway and walk to the front (even though I was wearing my wedding dress, veil and had contracted the venue for this time) o The ceremony was delayed by 30 min, because OC delayed our vendors from accessing the venue for set up by 45 mins. Vendor access was promised in writing by 4, but our vendors were not allowed access until 4:45. As a result the ceremony was delayed by 30 min. which caused our guests to stand around and wait (w/champagne), and cut into reception, as they did not extend the time on the back end. o There was NO RAIN PLAN. We reserved the Upper Deck for cocktails and ballroom for ceremony. But because the prior wedding ended at 5, it was impossible to have our ceremony in the same space only 15 min later. OC never realized this, I figured it out and raised the issue to them. They were unable to propose a viable Plan B and instead just hoped there wouldn’t be rain. Unfortunately there was rain and we were stuck having the ceremony outside with umbrellas. o Head table and ceremony décor was missing or incomplete o Multiple guests complained their food was cleared before they were finished o The after party was not ready by the agreed upon time o Vendor meals were disorganized and served in clear sight of guests o No clear point person for day of; banquet staff was overworked, not clear on event details, and struggled to explain just who was in charge OC has nice views, but customer service is the worst I’ve ever seen. They were hit hard during Covid and are still trying to extort as much as possible from their weddings. They do not care about individual brides or making your day special. If I could redo, I would pick a different venue. Please learn from my lesson and steer clear.

of people I've ever worked with! They were always happy to answer a question, or jump on a call... even through all the covid planning chaos. Our day was more than we could ever hoped for! If you want a premium Newport wedding experience, don't look further!

age. Susanne called us back and saved our wedding! She and her staff took charge and made our day the happiest and most memorable one. They were prompt, courteous, professional, and own to earth. Due to covid protocols, they seated our guests comfortably and the facility was SPOTLESS. They took care of our guest's needs as if they were in our own home. We highly recommend Susanne and her wonderful staff at the Ocean Cliff. We hope to share future milestones in the future at their facility. George and Deanna

eded all expectations. Their entire team from Susanne in client relations, and Jim, their reception coordinator, to their amazing wait staff were all professional, understanding, and did everything they could for us. The Oceancliff is THE place to have a wedding.

perfect!

in their execution of providing couples with information and support for planning their wedding day. Our sales manager, wedding consultant, and day of staff were out of this world. Every step of the way was well organized and handled professionally. This venue is elegant, beautiful, and has the most gorgeous views in Newport. OceanCliff holds a special place in our hearts and we could not have made a better choice for where we would start our married lives together!

have the wedding of our dreams. They provided plenty of options to make the wedding fit into multiple types of budgets. We had our cocktail hour out on the patio and reception in the ballroom. Our friends and family still cannot stop talking about how beautiful the venue was. It was our dream wedding made possible by the staff at Ocean Cliff. We would highly recommend this venue to anyone in the area!​

d to none and our wedding day was absolutely incredible. This place is forever in our hearts!

eir team was a true pleasure to work with (especially Susanne and Jim!). We had originally planned to get married in May of 2020, but due to the unprecedented COVID restrictions, we made the decision to postpone our wedding. The team at OceanCliff accommodated multiple postponement dates, and were so responsive and professional through our 2+ years of planning. We were finally able to have the wedding we dreamed of last weekend, just days after the state finally removed the COVID restrictions!! It was the most beautiful day and many of our guests commented it was the best wedding they've ever been to :) THANK YOU so much OceanCliff!! Can't wait to visit on our anniversaries :)

don't expect anything from them. We signed our contract about a year and a half ahead of our wedding date and shortly after signing the contract had to move our venue due to multiple personal reasons. The venue was incredibly non-accomodating and refused to work with us at all to come to some middle ground on reimbursing our deposit. All of the other vendors we had signed contracts with and put deposits down for came to some compromise with us on reimbursement but not OceanCliff. HIGHLY RECOMMEND AGAINST THIS VENUE!! It's drab and old and far from everything that's great about Newport. If you want to get married in an old sh***y looking castle then go for it but if you want a great wedding experience I would highly recommend against choosing Oceancliff.

of, Krystal and Stephen were great. Everything went amazingly, and issues, if there were any, were taken care of immediately. Thank you OceanCliff for a totally awesome wedding!

the mashed potato bar, appetizers, bar service and the main dinner course was awesome!! We had 220 family and friends. For us, the day is still forefront in our memories because of it being at Oceancliff. We stayed on property, relaxed in the morning and had fun taking sneak peeks of everyone setting up. It was a perfect family wedding weekend. Thank you, Oceancliff. All the best to you!! Janet & David

making our wedding so memorable. I will be sending people looking for venues your way.