Old Farm Winery at Hartland

My husband and I were really looking forward to writing a glowing review of the winery after our wedding and reception. The winery itself is a beautiful venue for an event, to be sure. Sadaf was the sweetest, most professional young woman. I fell in love with her bight personality and the venue because of it, thinking I would receive that type of service throughout the whole process. But sadly, the kind, professional service did not happen. Instead, we were passed to the events team, who stated they were professional and could execute our dream wedding just as we imagined. I spent 5 hours putting together a document for Old Farm Winery and their “professional” events team, only to get to my wedding day, and reception only to see the dessert table missing desserts, decorations for the tables missing, along with the all important place cards for the seating arrangements not on the tables, which we spent hours more working on, planning, putting together each table in little baggies to make the execution so simple and easy for Laura (our day-of-coordinator and her team). When i asked Laura where the decorations were, she stated “I couldn’t find them with the other decorations”. She had 3 hours to put out decorations, during which she never asked any of my friends or family for help. I asked my bridesmaids to look during the reception and within 5 minutes they found the “missing” decorations with all the rest of the boxes. This was just one of the major oversights by Old Farm Winery and their team. Laura was rude to myself, the groom, my father-in-law, guests, and family. She made my sister cry for being stuck in traffic with the arch we were getting married under. We offered plenty of help to them by our guests who helped design the tables and make decorations and we were met with “we are professionals we got this.” My father-in-law and other guests were refused drinks during the cocktail hour. Staff then lied saying my husband’s family member received the leftover wine after the wedding (which is in our contract to receive) and finished off the sangria which he didn’t as he doesn’t drink wine and confirmed he did not receive the left over bottles. From the time my husband showed up with our dog (who we had permission in our contract to be a part of the wedding) Laura yelled from half way down the sidewalk that our dog was not allowed on the premises. Even their own company Facebook page as of 10/4/24 says dogs are allowed on the property. The people who ran our event were incompetent and when we called Sarah to file complaints we were offered 5% ($295), lawyer involvement, and with no apology from Laura for her conduct. When we told them this is a slap in the face and we wouldn’t accept less than 25% for all the time, money and emotional trauma, they said all they could do was 10% as hush money with papers to sign stating we wouldn’t write a review. Well, we did not accept their hush money offer and are very disappointed that this is how they respond in light of disastrous customer service from their own staff. They stated “we fulfilled our contract to you.” The bare minimum and ruined our wedding day so bad that we called our get away car to come get us an hour early because we were so fed up with the service. I don’t want this to happen to any other bride and groom, or any event considering Old Farm Winery and their event staff to execute their event. Please consider this as a warning so you don’t get the same treatment.

We absolutely loved having our wedding at OFW! This is such a special venue with so much character and endless photo opportunities. You have the whole place to yourselves with three distinct areas to host your ceremony, cocktail hour, and reception. The wine is delicious and the staff is so caring! We loved working with Sarah and Laura throughout the planning process and day of. They made things easy and fun, which took the stress off of us! We can't wait to come back to the tasting room on our one year wedding anniversary!

Excellent rustic and comfortable wedding setting with great staff, including a day-of coordinator. We received many compliments about this venue, especially with the autumn colors. We loved using the prep rooms and that the bar was already built in. People enjoyed the wine (there is a minimum you need to buy), but we could bring beer ourselves. I would say the venue would be difficult for 200 people. We had 75 people, plus a dance floor, welcome table, band, photo booth, and it was a good sized space for that.