We had our ceremony and reception here. Be prepared to pay for EVERYTHING, as the menu is a la carte. The food, however, was delicious! Our original coordinator quit about three... months before our wedding. The replacement was much better with communication and organization, although she was learning how to run things here.
A week before the wedding, we were advised that the arch that we originally planned to use had been thrown away by the old coordinator. They had a different one there which we decided to use. On the evening before the wedding, my sister and I went to the club to decorate the arch. It had not been cleaned and had bird poop all over it. The staff did attempt to clean it while we were there, but it was too wet and cold to drape tulle on and we gave up. We decided to use the arch provided by the florist.
Also, that night, we realized that the gold damask napkins we ordered were not there and the caterer was folding ugly white napkins. I went into panic mode, but the chef made a few calls and we had gold napkins on the day of (although they were not the pattern we ordered), but the change definitely made a difference.
On the day of the wedding, of course things were a little crazy. The bridal suite was full of hangers, vases, fake flower arrangements, and misc items, and the floor had not been vacuumed. The coordinator moved some of the items, but we were still cramped for space. The suite is very small, so I would not advise getting ready here if there is a large party.
Earlier this week, I called to speak to our coordinator about getting a refund for the arch we did not use. I found out that the second coordinator no longer worked there. Go figure. Anyway, I got my refund.
My overall experience would have been 3 stars, but our guests really enjoyed themselves, loved the place and the food, so I am giving an extra star.