I struggled to decide whether to put two or three stars, so I just caution anyone considering to book them to be wary. We paid for the highest cost package to try to beef up the services and minimize our wedding stress, but unfortunately the e...
ntire process was very stressful.
1) The venue is gorgeous and probably worth all of the stress and $$$$. We received many compliments and the look of our wedding was beautiful, charming, and welcoming.
2) We had a coordinator who helped keep us on track before the wedding and was supposed to coordinate day-of. We had soooo much stress the day of. There were rules about the venue that she brought to my attention the week before the wedding. The day before the wedding, she emailed me to bring stuff to set up, but I've never had a wedding before and had no idea what to bring. On the day of the wedding, my husband was running around like crazy directing people when he should have been relaxing (because we paid for the coordinator). I'm not sure if her "coordinating" didn't officially start until the wedding ceremony, but that's what it felt like. My friends and family separately mentioned that coordinator "seemed like she didn't want to be there" and "had an attitude." I'll admit that we didn't have our stuff together, but this isn't her first wedding and I think she could have helped make things go a lot smoother. My biggest problem was that she let my family come out and watch us take pictures before the wedding, and I feel like with all of the staff they were supposed to have, they could have kept them from coming out there.
3) The staff. My family brought all of the decorations, I gave the coordinator pictures of our "test" table, then the staff set the tables wrong. Luckily, family checked on them and mentioned it to the staff, only to have the staff tell them that they weren't going to fix them. My sister-in-law and cousin were late to the ceremony because they were fixing the tables!
I loved my beautiful wedding, I loved the reveal they planned for when I walked out in front of my friends and family, and I'm glad that Rachelle kept things moving on time throughout the day. I'm sure she did a lot of things that I'm not aware of to make everything work, but I can't help but be disappointed at the many problems.