Old Towne Event Center

in the area! Highly recommend.

OTEC didn't have an event scheduled for that weekend so we AGREED on a reduced rate. I met with Carol Ann 19 days before the wedding to discuss arrangements. She never took a single note throughout the whole meeting. She assured me SHE would work my event herself to make sure my family wouldn't have to stress about serving food, keeping drinks full, etc. I'm a note taker, so I asked if she would like me to email her a copy of my notes, and she agreed. That was the last I heard from her until 4 days prior to our wedding. She refused to return phone calls, text messages, emails, FB messages, etc. 4 days prior, I was beginning to wonder if we were going to have a venue at all!! When she finally returned a call to my mother, she confessed she'd not opened my email from 2 weeks prior that I'd sent her regarding our meeting. I was so frustrated I was in tears! The day before the wedding, we were decorating in a room that was 74-78', and when we asked about turning down the air temp. we were repeatedly told how expensive it was. I couldn't use the bridal room to get ready on my wedding day because to was too hot! The elevator was filthy, we PERSONALLY had to use a carpet cleaner/deodorizer to get rid of the smell, the stains to the carpet we couldn't remove. The day of the wedding came and she chose to have ONE employee "work" our event vs her. Not a single person served food, and our drink containers ran dry. My family spent more time catering to our guests than enjoying the event. To top it off, we were previously told we could have the venue until 11 pm and could clean up the next day. However at 9:30 we were told we needed to vacate the facility (cleaned out) by MIDNIGHT, our wedding STARTED at 7pm!! I had family travel 4+ hrs to share this event!! Again, I left upset and frustrated. My guests, mostly family, had to help us clean up and be out by midnight. I was humiliated. There is obviously a serious problem with communication when you book with this venue. If you are "lucky enough" to get a discounted rate, you will be treated like a discounted client!!!! I am not recommending this venue because of lack of professionalism. After reviewing this venue on FB, I received 3 phone calls, 1 text message, 1 voicemail & my husband received 3 FB messages within a 48 hr period. The venue then proceeded to "argue" my review, again, not professional. Feel free to read the review on FB

helpful and always asked if I needed anything. It was also absolutely gorgeous. We didn't even need too many decorations because it is naturally beautiful. They had beautiful tables, chairs, light fixtures (BEAUTIFUL), and table cloths. All of it was included in the price. They had a great sound system and a projector screen to use. I highly recommend this place to anyone. It was perfect. You will not be disappointed.

eyond to do so; they both did so much for me and always made sure that if I needed anything they offered to do it for me to make my day easier. Carol Ann and her whole staff are so caring and treat their brides like family. Almost 5 months later and I still have Carol Ann checking in to see how married life is and being a friend! This venue was my dream come true; I can't even begin to say how many compliments we received for how beautiful of a place we picked for our special day!! I would recommend this amazing venue to anyone! I could not have asked for a better or more beautiful venue!

above and beyond to make sure my day was super special . I would highly recommend this venue to anyone, looking to host a special event .