We worked with Jenna Arnal and the Opal Sands team on our December 2020 wedding and had a fantastic experience! We first booked the venue in in fall of 2019 (before the start of the pandemic) and were expecting ~ 150 guests. Once things start...ed to change in 2020, we were in a bit of a panic over the unknown. As soon as we circled back with Jenna to discuss our concerns we were put at ease – the hotel was EXTREMELY accommodating and let us know that rescheduling or significant changes to guest count were all options on the table if needed.
From the beginning Jenna was extremely thorough and just great to work with – she is a true professional, always responded promptly to calls & emails, we never had to chase her down for anything. She helped keep us on track and reached out with friendly reminders but was never pushy. In fact, she was FUN to work with! I enjoyed getting her emails and she kept me excited. The venue was flexible to our needs & any special requests that we made were all accommodated with no problem. Our guest count fluctuated up until the day of– Jenna was easygoing with the last minute changes to seating chart and layout which allowed us to still keep the reception in the large ballroom that we wanted & adjust it so that the room did not feel like it was too big for the number of guests.
The weekend of our wedding was absolutely perfect – We have stayed at Opal several times before and while they always have great service, they stepped it up even further for our wedding weekend. Every request was accommodated quickly from the bellmen, valet, front desk, housekeeping, and catering teams.
We were given a fabulous Honeymoon Suite which included one night comped as part of our wedding package. Our family also booked the Presidential Suite which we used as the bridal suite the day of. The room is beyond SPECTACULAR. The terrace balcony has unbeatable wraparound views and plenty of space & seating for a large group. We ordered a wedding day lunch for the bridal party which was delivered on a huge wooden cart that we moved out onto the terrace – the presentation was displayed beautifully & professionally.
As for the wedding & reception itself, the ceremony lawn overlooking the Gulf cannot be beat. We opted for plated meal service with a Filet, Grouper, and Vegan option, all dishes were cooked to perfection & guests were raving about it. We upgraded our beverage package to include the top shelf wine options which had a great selection. We are wine lovers and they even allowed us to switch out a couple of varietals to better suit our preferences, many venues will not allow this type of flexibility, another huge plus!
It is important to note that the hotel was spotless and has taken their Covid protocols very seriously – all staff wearing masks, sanitizer stations were placed around and they offered extra precautions if we asked. There were little adjustments made to make everything “safe”, but they did it in a tasteful way that did not inhibit the vibe or décor of the wedding.
In summary I would HIGHLY recommend Jenna & the Opal Sands team – they truly went above and beyond with extra effort to make our day perfect and exceeded our expectations in every way. You can have a beautiful venue, but it is the unexpected extra touches & people that go the extra mile that can really make it a QUALITY venue. Opal Sands without a doubt has all that and then some! 😊