Ormond Manor

have made. Everything we did was based on this location that is at least an hour drive for everyone, so I also based our vendors in that area. I paid my deposit at the end of November and everything was good to go. I sent an email to the coordinator, Lindy, three months before our date to start getting our timeline together as my vendors started requesting timeframes and we had people coming from out of state. I received no response after a week, so I emailed her again, and still no response. The third week rolls around, I email, get no response again, so I call Ormond. I spoke with an employee who instructed me that Lindy was not available, but she will tell her that I called. Still no returned call or email. I call again the next week and speak to the same employee who instructs me that she did give Lindy my message, Lindy is not available, but she will tell her that I really need to speak with her. Still no contact. Based on that, I started freaking out and canceled our contract via email within the timeframe to receive my deposit back. Finally, after almost two months of trying to reach her, I receive a call from a private number. It’s Lindy and she instructs me she must call on a private line “off the record” and that the owners did not approve the contract I had initially signed, they want to now change our wedding and reception to something that either fits what they envision or to charge me double for what we already agreed upon. Also, her reasoning behind not returning my communication was because she “thought I would get the hint.” The conversations literally had a tone of middle school drama that I can’t explain, and I was just absolutely appalled. Keep in mind this is a microwedding, our budget is small, so that deposit was a big deal to us, so no I’m not just going to “take a hint” and leave all my money with you. I am only assuming, but I’m fairly certain they were waiting for me to fall in the timeline of not receiving my deposit back, and THEN telling me they could no longer accommodate us before returning communication. I asked her about receiving our deposit back, and it took my husband getting involved to get any type of response from her. The owners were out of town, which is another excuse I received for well over a month, and the reason I was unable to get my deposit back right away. I disputed the transaction with my credit card company and sent them all the documentation. Ormond never actually reimbursed our money, no apologies from anyone, and it took me disputing the charge to actually get my money back. It took us over three weeks to get our deposit back after I canceled which caused us to miss the window to secure another all-inclusive venue, and remember those vendors I contracted in the area? Yeah, now we had to pay travel charges to them for the new location. With only three weeks left until the wedding I was able to scramble and find a beautiful Airbnb, ordered food for catering, and my AMAZING wedding party and husband were able to throw together the wedding. The reception was nothing like we planned due to the last-minute planning, but it was still a perfect day no thanks to Ormond Manor. On a side note, my husband and I also went there to eat the food, and I am almost grateful this happened, because the food we were served at the restaurant was subpar by Louisiana standards. I work in customer service, and I have NEVER experienced that lack of professionalism. I’m sure other brides may have had wonderful experiences here, but ours was absolutely a nightmare.

top of our rehearsal. When we arrived the day of the wedding there were people staying in the bridal suit the night before and the night after when I called Lindy to ask what was going on she said she did not know there were staying again so we got ready in a room under construction with roaches and rusty water in the sink. We were there getting ready with no employees to help us or check on us. My dad had to come cut the grass and get the yard ready for the ceremony. The ballroom had way too many tables so my dad had to move tables to get ready for the florist because Lindy wasn’t coming until it was too late to change. They also had another people staying there when we were told we would have the entire house.

ccommodate to us and work with us! I cannot say enough good things about the staff and the beautiful venue! P.S. the food is AMAZING!

ning to end. The food prepared by Chef Richard Kiral was absolutely delicious and enjoyed by everyone. The wedding packages included a day of wedding accommodations for the bridal party to dress and relax and many other extras. Ormond Plantation was an amazing venue with a professional staff, delicious food and beautiful atmosphere. We want to thank Paige and all of her staff for accommodating us and making Jessica and Zach's wedding a dream come true!