Paper Moon Invitations
995 Oaklawn Avenue, Cranston, RI
About This Vendor
Express Your Style
We offer a private studio in which to peruse invitations, programs, save the dates, and the rest of your wedding needs. We are focused on superior service and with 20 years experience we have the expertise to guide you through the invitation selection process.
Details
Business Attributes
Veteran-owned Business, Woman-owned Business
Invitations & Paper Goods
Wedding Invitations
Awards and Affiliations
Paper Moon Invitations Reviews
Share your thoughts with other couples
Jeanne and her team are truly incredible! Her work is top notch. She is incredibly knowledgeable in all things wedding. The talent and attention to detail is impeccable. I used them for all my wedding stationary needs and plan to use them in th...
e future. Paper moon gained a lifelong customer. I cannot sing Jeanne’s praises enough ! See you soon for my wedding thanks you cards ( :
Response from the Vendor on 04/19/2022
It was a pleasure helping you with your Big Day. We can't wait to see the pics!
Amazing all around!
If you are hoping for an effortless and pleasant process while ordering your wedding invitations and thank you cards, then my suggestion is not to use Paper Moon in Cranston. They will blame COVID or staffing, or any other excuse in the book bu...
t the truth is that there is an enormous amount is miscommunication and incompetence in their business model. Given that they are a small, local business I was very patient in the beginning due to their prior positive reviews. The truth is that they over complicate the invitation ordering process so much, there is so much unnecessary back and forth calls and emails. They will also blame the slow snail mail but the truth is that my wedding invitations were over a month late because of their lack of communication between staff. They caused me so much unnecessary stress weeks before my wedding. I was married in October of 2021 and I am still struggling to get my thank you cards mailed. Frankly, it is embarrassing to my husband and I that our thank yous are not mailed.
Response from the Vendor on 03/25/2022
We would like to take this time to address your review and the claims that you made. Your mention of our short staffing is correct, as there is a total of 4 of us here running the store and all invitation needs. With two here on most days, an...
d the other two employees only able to work part time hours, as they are mothers. We have been diligently looking for more help, to no avail. You also are correct when you mention that we “blamed” COVID for some things, because unfortunately, that is the case since 2020 with every business and manufacturer.
Being in business for 19 years can make our way of doing things seem a little repetitive, but everything we do we do for a reason, because we would never want to waste the already busy schedule of our Brides. We keep record of all interactions we have that are significant to the order and the wedding/event so that we can keep all of us on the same page.
On March 3, 2021 we emailed you a timeline regarding your wedding invitations. The dates that we gave you were June 14th as an order date, July 12th as a final approval date, and August 2nd-6th as your mailing date. You did not place your wedding invitation order with us until August 4th. Once the order was placed, we made sure to stay diligent, as we knew it was a different timeline now. We sent you proofs to review on August 10th, in which you needed changes to, all of which we were able to do the same day and approve with the manufacturer. We suggested for you to upgrade your shipping, which you did, so your order arrived on August 17th. At that time, we made you top priority, so we could get it addressed and ready for you asap. We worked as fast as we could in the timeline you gave us when ordering your invitations 7 weeks and 2 days later than recommended.
Regarding your thank you notes, we sent a quote on December 1st when requested. We did not get any response until January 25th. We wanted to make sure that we ordered a design to your liking, so we emailed options and got your final response on the 29th. We sent you a proof to review and approve on February 2nd. We reached out to you again on February 15th to check in. We did not hear from you with an approval until the 28th, which is when we approved the order. As soon as the order arrived, we emailed you on March 10th, asking if you wanted all of them addressed, and what return address you wanted to use, as we only had your mother’s return address. You confirmed your address with us stating that you have given it to us 3 times, which is inaccurate as you only gave it to us once. We had your order ready for you the next day, March 18th, waiving the addressing fees to make you happy. We checked in the following day to make sure you got the message that your order was ready. You responded stating you would be here on Monday, however, your mother came in on Wednesday to pick them up.
In closing, improper planning on your part does not make us incompetent. We did our very best with the ridiculously short timeline that you gave us for the invitations and the quickest, considering the lack of communication on the thank you notes.
- The Paper Moon Invitations Staff
I cannot say enough about Jeanne and her staff at Paper Moon Invitations!! From start to finish they made sure every aspect of my experience was flawless.
Jeanne is a true professional and expert in proper invitation etiquette- I never had t...
o worry about a thing while in her hands! She was always there to guide my vision and knew exactly my style from our meetings. It was a joy to work with someone like her who has such passion and creativity in this field.
Our invitations and seating chart came out beyond beautiful!! I couldn't have asked for better staff that was always prompt in calling/emailing when I had urgent changes to make or general questions. We will definitely be using Paper Moon for all of our life events in the future!!
Thank you for making our wedding so special!!
Paper Moon Invitations is a fantastic place for all wedding paper product needs. My wife and I were supposed to get married in 2020 but COVID-19 delays caused many issues. Paper Moon Invitations helped us find the perfect Save the Dates, Invi...
tations, and eventually also "Change the Dates" and a new invitation. Jeanne is very thorough and has a lot of experience as my wife and I didn't know exactly what we wanted. Jeanne really helped put everything together and also helped us print some signs needed for wedding day. Everything came out great and we're really happy and grateful for the end products and patience at each required change. I highly recommend Paper Moon Invitations to everyone.
I've been going to Paper Moon for years. They are so knowledgeable and helpful. My daughter had to change her wedding date because of Covid and the owner was extremely accommodating. If you want something done professionally, Paper Moon is y...
our place.
While Papermoon does have lots of option for engaged couples to chose from, there is nothing she does that you cannot do on your own on the internet. I did not have a great experience, but I am giving two starts as my save the dates and invites...
came out as I requested them too. I had multiple problems, first off being that I submitted a significant amount of address and name updates to the list between save the dates and invites, but they did not correct a majority of them (only fixed 2 of 15) and printed incorrectly labeled invite envelopes. On top of that, she did not update my return address on the invite envelopes, and printed them ALL incorrectly. In attempts to fix the problem quickly, she reprinted them on an envelope of the wrong size, and it was hard to close all my invites. Granted, these problems most likely occurred because the owner required you drop off a printed list with hand written edits, rather than allowing customers to send her an updated excel file. She clearly missed the many edits I had written, including the large note on the back regarding my own address change. Its 2021, the fact that I had to drive to drop off a printed sheet of paper with addresses is ridiculous. She also didn't have enough to print all my accommodation cards, so I had to make extra trips to the store to pick them up. On top of these mistakes, frankly the owner is going to waste a TON of your time. She does NOT stop talking about unrelated things, and her personal opinions of current events. She spent a ton of my appointments talking about COVID, even when I asked her to stop. She was very pushy in telling me what I wanted, rather than listening to me. I said from the start - no photos, no glitter. Yet, we spent almost an hour going over photo options and glittery invites. If you appreciate accuracy and efficiency, this isn't the shop for you. Following your wedding, you will constantly receive emails from her asking you to review with no option to opt. out of her mailing list.
Great products to chose from, but not over all not a great shopping experience.
Paper Moon did my wedding invitations, ceremony pamphlets and seating chart. I was extremely happy with all of them - they came out beautiful! When I felt lost on what to do for invitations, they knew exactly how to help me. They are extremely...
responsive and know what they are doing! I highly recommend them to anyone looking for wedding or event invitations etc.!
Jeanne is extremely knowledgeable about all things stationary, and was able to immediately hone in on what my husband and I wanted. She answered all of our questions about what could be changed from the basic invite, and how long everything wou...
ld take, and we were so happy with our beautiful invitations! The addressing service is well worth the small cost as well - she saved us so much time and the envelopes looked beautiful! Thank you Jeanne!
Jeanne at Paper Moon Invitations really knows her stuff! Being able to actually touch and feel the paper, and see every single variation that could be done, made our decision very easy for our wedding invitations. The whole process was stress...
-free.
Jean went above and beyond making sure all our invitation needs and beyond were perfect. She is simply the best!! I would recommend her to anyone!! - Nadia
Wow! Paper moon surpassed all my expectations for my wedding stationary products! They created for us beautiful invitations, seating cards, menu cards, church programs, and monogrammed napkins! And absolute pleasure to work with and extremely d...
etailed and organized with a large selection!
I honestly don't even know where to start with this review. The ladies at Paper Moon COMPLETELY exceeded ALL my expectations with our wedding stationary! Jeanne and her team are experts at what they do, make great suggestions, have beautiful op...
tions for all types of stationary, and simply make the entire process smooth and easy! Every single item we ordered came out absolutely beautifully and the team was always very responsive and punctual, especially when I needed them with last minute items. They kept me to my timeline, assisted with stamping and mailing... amazing service that they offer! Don't go anywhere else and leave all the online websites at the door... Paper Moon is it!!!
I’m beyond thrilled that I chose Paper Moon Invitations for my daughter’s recent wedding at Lioncrest on the Biltmore Estate in Asheville, North Carolina! Jeanne helped me to realize my vision of “understated elegance” for everything involved ...
in creating the perfect invitation, including size and shape, overall design, font/ script choice and colors. Her experience and expertise resulted in a stunning final product and I would highly recommend Paper Moon to anyone in need of beautiful invitations and accessories!
Jeanne is just the best! Quality and affordable too,!!
We used Paper Moon for our wedding invitations and the invitations were absolutely beautiful! I was so impressed with everything and would highly recomend them!
Response from the Vendor on 09/15/2021
Thank you so much, it was our pleasure!
Paper Moon does a beautiful job at helping you create your perfect wedding invitation from start to finish. They have hundreds of options to choose from and they make sure all of the details are perfect for your wedding invite are perfect.
Response from the Vendor on 09/15/2021
With all the moving parts, thanks to covid, we were still able to get exactly what you wanted. Thank you for your kind words.
I had a wonderful experience working with Paper Moon. They were able to use a design my grandmother had painted on my invitation and I will forever be grateful that that was incorporated so beautifully! I absolutely recommend them for the fanta...
stic work they do!!!
Jeanne at Paper Moon Invitations was an absolute lifesaver for our wedding. We worked with her to create our wedding invitations. When we had to postpone our wedding due to Covid, she went above and beyond to not only help us with the details o...
f the invitations and sending them out but also offered valuable advice on a number of matters that we were completely overwhelmed with. She is a complete professional who cares deeply about her clients and their happiness. She packaged and sent out all of our invitations for us and was always so easy to communicate with. The best part was also how detail oriented she is. We never felt rushed because Jeanne always took us through every single option with varying price points. We loved the work that she did on our invitations so much that we ended up going back and using her for our table cards as well. I can't say enough good things about her and Paper Moon. It will be worth every single penny!
Response from the Vendor on 09/15/2021
You are so lucky to have such a lovely mother, and between all of us everything came out wonderful.
My wedding invitations were so elegant. I received so many compliments.! It is hard to find a place where you can go and look through books, and examples and see the quality you are paying for before you pay. I am extremely happy we came across...
Paper Moon Invitations. Jeanne is so experienced in what she does she also made my seating chart which came out amazing! She made planning a wedding during COVID a lot easier. I will absolutely use her in the future!
Response from the Vendor on 02/04/2021
It was our pleasure to help you during this exciting, yet challenging time. We wish you both continued happiness! Can't wait to see pictures.
Jeanne and Paper Moon created beautiful wedding programs, menus and escort cards for us. She was able to take my design from my wedding invitation and match the theme perfectly. She definitely has her quirks, and she will likely try to fight yo...
u on a few things, which isn’t always appreciated when ultimately, it’s your Wedding day and you are the one footing the bill. She’s also concerned about what’s proper, like using matron instead of maid of honor if you’re MOH is married (I explained that my maid of honor is only 32 and isn’t an old woman who lives in a shoe so she didn’t want to be called “matron.”) If you can look past these little annoyances, she’ll help to produce the wedding stationery that you’ve envisioned.
Response from the Vendor on 10/29/2020
We're so glad you loved the menus, programs and escort cards! The items we produce should match every bride's vision of their wedding day and we do our best to accomplish it, including etiquette guidance for the best possible results. It's al...
ways up to the bride to take our guidance and then make an informed decision on what is best for her. We wish you all the best as newlyweds!
Jeanne from Paper Moon was fantastic. She is so knowledgeable, honest, and efficient. She can help with everything from save the dates, invitations, ceremony programs, and more! Would definitely recommend working with Paper Moon.
I am so grateful to have had the wedding of my dreams this past month...amidst a pandemic! Jeanne, owner of Paper Moon invitations, was amazing to work with. She is so talented and I had 100% percent trust in her vision for our invitation. T...
he final product was as classic and romantic as I imagined it would be. Thank you for being so thorough and your time management is impeccable! I couldn't be happier with your services and looking forward to working with you again!
Jeanne was a pleasure to work with! Responsive, quick and made it easy to make small changes. Especially with Covid, changes were many! Her client service is on point! She truly went above and beyond throughout the process for my daughters wed...
ding. Made it all easy and beautiful, a true designer who listened to our vision and made it happen! ~Also, loved her shop, great gifts for bride and bridesmaids and so much more!
Beautiful work. Wonderful about the details to make sure everything was perfect. Couldn't have been happier with everything that Jeanne did for us!
Jeanne at Paper Moon Invitations was amazing through every stage of planning my daughter’s wedding. Kind, creative and knowledgeable Jeanne had the answers to all our questions and handled every detail without fail. From creating and producing...
all the printed material to addressing, stamping and mailing the invitations Paper Moon did it all. We owe Jeanne and her staff a great deal of thanks for helping to make our Daughter’s wedding unforgettable! Thank you Jeanne!
My invitations couldn’t have come out better!
Response from the Vendor on 08/12/2020
The invitations were lovely!
The owner of paper moon invitations, Jeanne, was absolutely amazing in creating the stationery for my wedding to amount to everything I imagined. Jeanne delivered high quality experience, knowledge, professionalism, and stationery for my entire...
wedding. She went above and beyond to ensure everything arrived by established timelines. Not to mention she was the only vendor in my wedding process who came in under budget! Highly recommend for all your wedding needs!
We used Paper Moon Invitations for our wedding invitations, place cards, and table numbers. Jeanne was wonderful to work with! She was organized and very knowledgeable about the industry. Everything came in on time. Two of the place cards had s...
pelling errors on them and when we showed Jeanne she fixed them immediately and we walked out of the shop 5 minutes later with the corrected place cards. I highly recommend Paper Moon Invitations for all your paper needs!
I couldn’t say enough things about Jeanne and her team here. I sent a frantic email one night thinking I was running late with having my invitations made, and Jeanne made time for me the very next day because she was working late and saw my ema...
il. After 4 HOURS, everything was all set to print. Jeanne is soo knowledgeable in everything she does, and she makes sure YOU are happy with it before making any final decisions with no pressure what so ever. I cant thank you enough Jeanne, because you made my vision come to life so perfectly.
I can rave about Papermoon all day! The best thing I can say is to go there! I recommend them all day!
Paper moon is the best out there! Jeanne is the guru of all things wedding! She was so helpful! Every piece of wedding stationery that we ordered from save the dates to menus to invitations were beautiful and people were obsessing over them! I ...
will only be going to Paper Moon for all my future invitation needs!
Jeanne is wonderful, she helped me with everything and including invitations, place cards, card box, any questions we had she was able to answer! Thank you so much for a beautiful day!
Jeanne at Paper Moon was amazing to work with. She did beautiful invitations for my July wedding and gave me exactly what I wanted. She has a tremendous amount of knowledge about invitations whether it is sizing, postage, font, or format, she h...
as it down! Aside from that, she put my nervous mind at ease by helping me talk through my to-do list and figure out timing for all of the items on my wedding list (just out of the kindness of her own heart, this is not a service she offers). Jeanne was super communicative and answered all my questions. I’m so glad I did not order my invitations online, because Paper Moon gave me a quality product and made everything so easy. Addressing all of the envelopes would have taken me weeks. Do yourself a favor, and let Jeanne handle the headache of invitations. You will be so glad that you did! She is a perfectionist. Her work is absolutely meticulous! I would recommend her for any occasion.
We had such a wonderful experience with Jeanne at a Paper Moon. She made choosing invitations easy. She handled everything with a friendly yet professional flat.
Can't rave enough about Paper Moon Invitations. Jeanne Desmarais and her staff went above and beyond to make sure my daughter's invitations were absolutely beautiful, done on time and to perfection! We also ordered our favors from Paper Moon...
, which were absolutely phenomenal! Jeanne and her staff prepared them for us and went out of her way to take it to the venue,so I wouldn't have to worry about one more thing. I highly recommend Paper Moon Invitations!
Paper moon made the details for my shower, wedding, invitations and thank you cards all tie together perfectly. It was the expression of black tie with a hint of the colors we wanted for our special day and I couldn’t have asked for more.
Paper Moon does gorgeous invitations for a reasonable price! My guests were so impressed with the quality and attention to detail!
Jeanne is so talented and does excellent work! She has sooooo much to choose from and gives excellent service! I would highly recommend her!! We used her services for both of our daughters weddings and were very pleased!
Jeanne is so creative and wonderful ! She worked with my personality to create amazing wedding invitations. Our guests said they were the most memorable and beautiful wedding invitations they ever received!
Jeanne at Paper Moon guided us the whole way with great selection and communication. Thank you so much!
What a pleasure to work with Papermoon! They far exceeded my expectations in every aspect. The service is fantastic and wouldn’t hesitate to recommend this vendor.
Jeanne couldn't have been nicer or more professional to work with. She had great suggestions and was super accommodating. Our invites turned out amazing!
LOVE LOVE LOVE the work done at Paper Moon!
We started by ordering the wedding shower invitations there and immediately knew we would order all of our other wedding paper needs there too!
Jeanne (the owner) is extremely knowledgeable and help...
ful. She is decisive (which is needed when the bride and mother of the bride are not!) and has impeccable taste. Plus she's very pleasant to work with which always makes the process more enjoyable. I very much recommend Paper Moon. You will not be disappointed!
My husband and I worked directly with Jeanne for our invitations and wedding scroll. Her services are exceptional. We had no idea what we wanted or what direction to go in and Jeanne used her creativity and excellence to create a masterpiece. S...
he truely has an eye for detail. She is so pleasant and friendly, quick but efficient and she truely delivers. I can not say enough about her and Papermoon. It was an all around great experience! Dont bother looking anywhere else this is the place!
Beautiful invitations! They work so hard to make everything perfect! Everyone was very impressed with out wedding invitations! Thanks again!
Papermoon made ordering my invitations a breeze. I had a vision of what I wanted and Jeanne made it come to life. I got so many compliments on my invitations because of the effort Papermoon put into them and making sure they were perfect. Highl...
y recommend Papermoon! The option to also have them address the envelopes is a time saver and so worth the money! Creates a flawless look! Definitely recommended!!
We were very happy with our save the dates, invitations, and escort cards! Jeanne was very helpful and knowledgeable, and the products were professional, beautiful, and exactly what we discussed.
Jeanne is great-- extremely knowledgable and helpful and takes the time to truly make sure you get what you want. We used Paper Moon for invitations, menus, matches, napkins, table numbers, place cards, envelope stuffing/mailing/addressing, th...
ank yous, and they also printed for me my day of schedules and programs (which I had gotten made on Etsy). Everything was stunning down to the last detail. We got exquisite rose gold foils and forest green foils. Our guests raved about them! Everything was done in a timely fashion and I trusted them completely. Not only that but they were so reasonably priced! Highly recommended!!
Professional, helpful and timely!! I got my invitations, place cards and thank you's here! Loved them and it was so easy to work with Jeanne!
Save yourself time and aggrivation and order your invites online or from Crosstown Press. This woman is impossible. To sum it up quickly, she overcharges you for not doing all that much other than being the intermediary between you and the peop...
le who do the work. Which by the way, she is awful at, so screws everything up.
First she disagreed with my mother in law on the wording, and missed the memo we were paying for the invites and wanted it our way, even though we asked for a change she didnt. Then she put a gem on the shower invite and ran it through a postage machine ruining all of the invites.
During the consult was a horror to talk to. Talked about herself and how she was a stickler for detail...which she isnt. She cant even see the paper!
Then she sent out B list out in the first mailing. Luckily we were able to get them from the mailman without issue.
We sent in bulk the invites for Canada to one person and they were to distribute. Instead she decided to send it to the WRONG PERSON!!!! They had no idea what to do when they received the box. The worst part is even when I showed her an email stating where we wanted it sent she never took ownership of it.
Lastly, we had a scroll we designed for the seating chart. The women who is supposed to be the stickler for detail messed up and put 2013 as the date when we were getting married in 2014. We caught that, then even though we put the names correctly on the spreadsheet she spelled them wrong in the design and had to send it back. At this point we were 3 days away from the wedding! We said go with it...well the numbers for the tables dont line up! We didnt have time, because we were planning a wedding to notice. We wanted to hang it in our home, but the owner said her designer doesnt have it and we would need to redo the scroll and she would CHARGE US!
Awful person, awful customer service...Be ready for a 2 hour consult when you go in and you will hear her entire life story....
Planning a wedding is stressful enough. Dont add this.
If I could rate them less than a 1, I would. This was the only bad vendor I used in all my wedding planning. They are an invitation specialty store and they are terrible at their specialty. Their customer service is even worse. They sent invita...
tions to people I had taken off my final list, didn't send invitations to family that should have gotten them and then had the audacity to ask me for more money after my complaints. NO NO NO
they were helpful to help me find my vision on what i wanted
thanks to them i got it
I bought some wedding invitations made out of recycled paper/cardboard and recycled and regular wildflower seeds, mine with a heart that was the plant-able part of the favor. it was on a card that was a bit bigger than business card size and I...
punched holes in the side and attached ribbon with a thank you. Everyone loved them and the idea of them. Highly recommend these.
My only problem was that the first batch came in with over half misprinted and I had to bring them back to the store and show them. They were fantastic about it and called the printer immediately and had them redone, even giving me a few extra, but the fact that they weren't all checked before being given to me bothered me a bit. Overall though, they are a great vendor and this is a great item - would recommend both.
Papermoon's staff was helpful in making and edits, getting proofs to us, and getting our invites out before our timeline! They have a great little shop full of ideas and a lot of gorgeous choices for stationary.
The staff at Paper Moon understood my vision and helped us achieve the elegance we wanted in our invitations. The quailty is outstanding. Customer service is wonderful.
Every RSVP call we received for the shower included a special remark on how adorable the invitations were! A great deal and so much fun!
I went to Paper Moon Invitations for my daughter's wedding invitations, the selection is amazing and the staff was able to help me narrow down my selection, assisting in choosing several invitations, that they then photographed and emailed to m...
y daughter as she lives in another state and couldn't be there. I was grateful to have my daughter feel like she was part of the process. Wonderful service would recommend to any bride or mother of the bride.
I went to Paper Moon on the recommendation of a friend and while their selection and quality of invitations is wonderful, the woman who runs the store is unbearable. She is exceptionally high-strung and tends to hold you hostage while talking y...
our ear off about her own personal life giving you no opportunity to get a word in or leave the store. While the store itself is very nice, I wouldn't recommend anyone going there because it's just not worth the headache of dealing with the shop keeper which in my opinion is a real shame.
The staff is very helpful. My invitations came out beautiful as well as my place cards. The staff made great recommendations and actually helped me to save money!
Contact Info for Paper Moon Invitations
995 Oaklawn Avenue, Cranston, RI
