Papered Wonders, Inc.

Lisa literally is the worst communicator ever. Please stay away at all cost. She was very communicative before I paid my deposit etc, however as soon as signed my contract and paid my deposit Lisa was MIA. Its been three weeks now and I cannot get ahold of her and my save the dates were supposed to go out on April 1st. I would highly not recommend. Please save yourself the headache.

I was looking forward to working with them because their work is beautiful. There’s no denying that but the level of unprofessionalism received was unacceptable. Please take a look at the other reviews and they are very similar to mine. Lisa made immediate contact with me when I first reached out to her to meet to prepare invitations for my daughter’s wedding held this past Nov 5, 2016. We met Jun 6, 2016. The meeting went well and we were excited to see the mock ups for review which she promised by June 13th. I made a deposit which she required prior to any work being done. Jun 16th I had not heard from her and sent an email. She advised a member of her family had passed away and would need more time to get things in order and promised to have something to us by Jun 20th. Jul 6th I sent an email to follow up, and check on her. She responded that by Jul 11th she would have something to us. I was very sensitive to her family issues and agreed that she should take time to handle her family affairs but by Jul 20th I had not heard from her and she would not return my calls or respond to emails that I had sent. I even left a message of concern for her because I began to worry that perhaps something more was wrong. She never completed any proofs/mock ups, never returned our call, she charged our credit card and would not respond. By Aug 3, 2016, I finally had to contact my bank in order for me to get my money back and move on with another invitation specialist. I would not recommend her services. I understand the family issues but it appears that regardless of the personal issues she may have had, she still does not provide the level of service that is expected from a professional person wanting your business.

Headache and Hassle. Lisa, is very nice and things are very organized during the consultation and contract process, but after that you never know what you will get. If you use this company be sure to set your dates weeks before you need the product so you will have everything you need on time. Lisa was very hard to contact, during my planning process I had to send multiple emails and leave numerous messages to get a response. Which is a headache when you are trying to get things done on time. A few times I emailed her late in the evening (after 8pm) and she responded faster, but normally you want things done earlier. Never call or leave voicemails that gets you no where fast. Once you get in contact with her, at times she will rush to get things done by giving you a narrow review window , ie.:"please review this in 24 hours " when you have been waiting for weeks to get things done. For the most part the finish product is good. My invitations were great, I would not recommend envelopes with the glitter inserts, the insert peels out, and isn't proper placed in the envelope, so you have gaps in it where it's half glued, and it looks like a rushed job. When you try to seal them they don't stick properly when they are wet, they either pop up with a small(normal) amount of liquid or buckle up with too much liquid or just don't stick at all. I complained to Lisa, and she told me that when they seal them they usually sit books on them to make them secure, which I feel is something you should be made aware of before you purchase them. After implementing her sealing suggestion, all of them still didn't stick I had to wet them multiple times and add more pressure, which still didn't provide 100% satisfaction. The adhesive portion on the envelopes don't go all the way to the top corner which causes another problem, when you are trying to seal them. Needless to say it took 5 hours to properly seal them. Lisa offered to pack and seal them for me after I complained, but I seeing as though I lived out of state and I could never guarantee when I would be able to contact her or if things would be done on time , that wasn't an option for me. My menu cards and place cards were excellent . When I received my program fans they were printed correctly but they were bent in the box which was annoying. I received my menu cards, place cards and fans the week of my wedding, due to last minute proofing and editing. On the positive side, they are good with the proofing and editing process, will work with any budget, are very creative, and will produce your product by your event date. But its not a stress free process, which is not something you want as a bride.

The WONDER in my WONDERful wedding! I worked with Lisa of Papered Wonders, Inc from the start to finish of my wedding, literally!! She helped my husband and I to set the tone for our wedding. Our save the dates were a knock-out! They were simple and elegant, and made a statement! For our invitations, Lisa was somehow able to satisfy a girly-girl bride AND a man's man groom. They were perfect as well and blew our guests away! Lisa and Papered Wonders, Inc helped to create our wedding monogram, ceremony programs, seating chart, place cards, and even our favors. There was an expectation our guests had simply from the receipt of our save-the-dates, and Lisa assisted us in exceeding that, until the very end. We wow'ed our guests. Lisa is creative, accessible, thoughtful, and takes personal pride in making sure her couples are taken care of. It was hard to believe that someone could care just as much as I did about the writing, color, texture, look, and aesthetics of "paper" ~ well, I'm forever thankful that Lisa & Papered Wonders did! Drs. Bakari