The staff went above and beyond the entire time I worked with them. There were two staff changes in the time before my wedding, but it never seemed like it. Each person who helped my husband and I did all they could to make the process stress-f...ree. When we took concerns to them, they met our needs, sometimes giving us even more more than we expected. Also, they always got back to us quickly. We were never stuck wondering about a question. I loved that they were willing to put out our centerpieces; we just had to drop things off (which we were able to do a couple days before). Our coordinator, Mandy, also set up the table with our CDs (the gift to our guests) and our cake table (because there was miscommunication with the florist and baker). I didn't even know about the cake table until my husband said something. The hall (Mt. Vernon room) looked beautiful! We had table changes up to that morning and they moved things without complaint. When I arrived, I had to wait in another room for a bit until the ceremony started, and Mandy kept me at ease. We hired 2 bartenders for the night. Right after the ceremony, I only saw one and there was a line. Another bartender was there in minutes. That was the only hiccup that night. The food was delicious. Although my husband and I did not get any of the appetizers, everyone told us they loved the brie and shrimp. The staff kept offering to bring us some while we were taking pics, but we never took them up on it. One of our entrees was cubes of filet on an asparagus spear. It was so clever! We also had the broasted chicken, parmesan red skin potatoes, and key largo vegetable blend. The blue cheese sauce was not as rich as we wanted, but I was more than happy with the food (as was my husband who is a chef), and I heard all good reviews from my guests in the weeks after. We had our cake baked by the baker associated with them, Paula. She was great to work with, and her cake was so moist and tasty. We loved that we could choose a different flavor for each layer. It was hard choosing just 3, and neither of us are cake people. (She also includes a cake at your 1 year anniversary.) We also worked with one of the DJs associated with Parkway, Pete. He played music during and after the ceremony. He was great about taking requests and keeping things moving without anything seeming rushed (pictures, dances, speeches, etc.). After the bridal couple duties, I was on the dance floor most of the night. Things went smoothly the whole time. This was my second wedding, and I wish I had had half the service the first time as I did with Parkway. I honestly can not say enough good things about the place and the people. I also know that not many people will really tell you if there were things about your wedding that they weren't happy with, or thought went badly. However, the people in my life who would be honest, had the same things to say. Parkway was a big hit with everyone. I will say, when my husband and I first checked it out, the price per person was a little higher than I thought we would spend. We really liked the hall, but we also loved that a personal cooridinator and a lot of extras were included. The little extra cost was completely worth it. Mandy, Elizabeth, Kathy (?), the chef, and the owner made us feel like we were working with family. I'm not someone who usually says things like that, but it is so true in this case.