Party Perfect

ed early and in perfect condition. We highly recommend this company!

best practices and where we were trying to save money. I distinctly remember 2 instances where this was important- I went through a change of heart of napkin color (seems small, at the time when youre obsessing without a wedding planner, its big) and we had about 15% of invites lost in the mail and the number of people we thought were not coming exploded over night. She was great through the whole thing.

gh to delivery and set up, Party Perfect's professionalism, organization, and stellar communication truly stood out. Ayla's commitment to excellence shone through when she visited our site for precise measurements, ensuring the perfect fit for our chosen tent. Not only did she provide invaluable insights into optimal tent placement, but her attention to detail exceeded our expectations. Navigating the permit process was seamless and handled entirely by Party Perfect, which allowed us to concentrate on other aspects of wedding planning with confidence in the team's capabilities. The Aurora Sailcloth tent itself was not just functional but a stunning centerpiece that added a touch of glamor to our event. The choice of lighting recommended by Party Perfect further accentuated the tent's beauty, creating an ambiance that was both romantic and magical. We wholeheartedly recommend Party Perfect and Ayla to anyone seeking exquisite tent services for their special day. The combination of their top-notch service, beautiful tent offerings, and attention to detail set them apart. Jess and Randy

wanted and in perfect condition. The ease of being able to return dirty dishes was incredible because it meant much easier cleanup on our end! We loved working with Angela as she was so friendly, accommodating, and super responsive!

order set up and the pricing was very competitive to other vendors in the Richmond area. I would recommend Party Perfect!

ped us figure out what we needed exactly for our event, as well as coordinated drop-off/pick-up with our venue. Our main point of contact (Angela) was phenomenal and made sure everything was perfect. I highly recommend Party Perfect!

esponsive, and flexible in our changing numbers and requests we made leading up until the wedding. They delivered right on time and picked up when they said they would so we didn't have to worry the day of or day after the wedding. The prices are great and they have a large variety of everything you need-plus a really fun show room!

at were eventually not needed thanks to a very humid/rainy 74 degree day in December), napkins, table runners, and other items . It should be noted that 2 weeks before my wedding they called to inform me that they oversold my water glasses and I had to choose another...not a big deal as I was not necessarily attached to a particular water glass...we worked it out. We did; however, have an issue with missing table runners. As I walked into my reception, the table runners were not on the tables. After the wedding, I reached out to Party Perfect to confirm that they did in fact arrive and according to them they did. However after reaching out to my wedding coordinator and caterer, the table runners did not arrive with the other rental items. Party Perfect disputes this and has them included in their inventory as returned in their original packaging meaning they were not ultimately used. I requested a refund as they were definitely not used. But alas, they were unable to refund me for the runners because they rented them through a third party - but I'm not exactly sure what that has to do with them not being on my tables and therefore not used... Anyway, i decided not to fight it as I obviously have no idea if they did in fact arrive as I did not unload the items. But I did want to let others know of my experiences with them for their considerations.

fit, Bryan and his set up team were amazing, and of course the creative team in the office. But Will & Reese (tent crew) went above and beyond and stole the show in my eyes. Even after they had finished setting up these guys ran to the store to make sure we had everything we could possibly need for our event like surge protector and spare extension cords. Made sure I had the after hours number in case I had ANY questions. 100/10 in my book!

n Covid took our wedding outdoors and to a private residence, Party Perfect stepped in as our heroes by setting us up a gorgeous tent wedding and helped create a dreamy new venue from scratch. Highly recommend this fantastic team and their stunning inventory for any event.

to the coronavirus and Party Perfect has happily agreed to move with us to our new date a year later than our original. We are so appreciative of this kind of cooperation while having to deal with this! Thank you Party Perfect!

preciate that they have an emergency contact number as well. I highly recommend working with them and look forward to our next event together.

dding. The delivery guys were very punctual and polite.

can get almost all of your deposit back compared to other companies that only give 50% back. We wanted to have a completely open air wedding so the tent was only a back-up. Week-of the back-up became necessary as temps dropped and rain was 100%. This also meant we had to last minute finalize the layout of everything, the needs for catering changed, the space became more restricted, etc. So there were a lot of last minute changes. Angela was so helpful and amazing through the entire process. She was positive and full of energy. She totally knows her business. The delivery guys were also really great! Day-of everything looked beautiful - but the whole time the service was impeccable.

if I had any problems which I used the next morning after the high winds came during the night. The next morning the tents were standing but a few poles were leaning. Within an hour they came and secured the tent. (The wedding location was 50 minutes from Party Perfect) I will definitely use them again. No issues when I needed to add or subtract items. They made the party "Perfect"

e. Thanks!

and emailed her multiple times to add this or remove that. She was very accommodating, patient, and flexible, and helped make sure I had everything I need. I could also count on her to coordinate with my other vendors when needed, and she was just very reliable and communicative all around. Thanks so much!!

hort notice. Ashley was very polite and accommodating, and delivery, set up, and pick up were stress-free.

in comparing options and laying out tablescapes to help us decide on final pieces, which was great to be able to see and do in person. Everything was delivered and well laid out for day of set up and the quality of everything we received was beyond our expectations, they helped make our wedding exactly as we envisioned!

ad some extra time to set up for our wedding which took a lot of stress off of us. They also had arranged for everything to be picked up the following Tuesday, so we had some extra time to gather our own items and organize theirs for pick up. Everything was beautiful!

s on a Friday so there wasnt anything I could do with my wedding being on that Sunday. I made due with what I had. Overall a good experience, things could have been worse.

s of the day. However, the day of was a nightmare with one individual delivering a bit later than expected (I luckily had friends and family willing to help unload and set up) and being told the night of that I needed to break down, despite having a contract that said that Party Perfect would set up and break down. Again, fortunately, I have amazing friends and family that were amazingly helpful, but then entire day was a complete ball of stress - when I should have been able to enjoy it. When I disputed the charges, I was told that not only was it not their fault, but I also owed for cleaning of dishes "because they were dirty" - despite us having to rush to clean up the venue because of the failure on their end. An absolute terrible experience the day of and post. For a customer who spent $2k on a single evening event with them, it's extremely disappointing their lack of customer service. I would NOT recommend them to anyone who desires to be stress free during what is supposed to be the best day of their lives.

d answering any questions.

or out in the open, not under a tent, and they were ok with that. They were good to talk to on the phone and picked up the floor the next day!

f my rentals they made it quick and easy. We set it up ourselves since they add on a payment for that but it was very easy to do it ourselves. They came right on time with the delivery drop off and pick up. Great to work with! The only thing I was a little unhappy with was some of my white foldable chairs were a little dirty and I had to wipe them down myself. Other than that, it was a great experience!

ecorate and set up. Associates on the phone were very rude and told me that the tent would be delivered at some time, but couldn't give me a ball park of when. Eventually (at 11:00pm) they told us that the tent had been set up. Upon arrival at our site there was no tent, only tracks through the lawn where the truck had been. They finally delivered the tent 3 hours before my ceremony with no explanation or apology. They have been impossible to get in touch with since the event. My contract with them clearly stated that the tent would be delivered the day before so I see that as a violation of the contract. Do not use this company, it was a nightmare that I am still fighting!

ecor suggestions and made everything go smoothly.

up. I talked with a manager after the wedding and he explained it as a misunderstanding and did offer me a refund. Therefore, I give Party Perfect 2 stars. We probably would have had a much better experience with them had we spoken first with the manager. What we ordered was delivered on time.

ything was delivered in advance and picked up as discussed. We will definitely rent from them again.

, they gave instructions on how to set things up. I would definitely use them again and I would recommend them to others.

ghly recommend their services. They are very organized and professional during setup and pick up (I had tent, tables, chairs, dancefloor, stage, lighting, glassware... the lot of it). They accidentally took one of my 3' round tables and was able to track it down and overnighted it back to me. Great customer service!!!