Party Pros

00+ weddings over the last 20 years and I put my heart and soul into all of them, including yours. I worked extremely hard for you at your wedding as there were so many things going on. I wanted everything to be perfect for you both as you deserve that on your wedding day but for you to put all of this on me is hurtful. The cocktail music / Jewish Ceremony issue could have been resolved before it ever happened had the Coordinator just introduced herself to me or even reached out before the wedding as 95% percent of coordinators do so that we know who to go to with any issues. Her talking to me politely would have avoided any voice raising or confrontation. I had an extra speaker ready to go with 100ft of cord but just needed to know where to plug it into. Sending the wedding information through emails, texts etc. instead of using the portal as requested really hindered my job, there was wedding info coming from everywhere. Then emails the morning of the wedding with the Slide Show, Family Dance & Groomsman dances. I already explained about the slideshow but this music needed to be to me weeks before the wedding so I could plan accordingly and I even said get it to me the week of and we’re fine. I was still able to accommodate your requests with no appreciation I guess. Microphone for Hindu Ceremony – There was a microphone provided for the for Hindu Ceremony in which Yash requested for it to be on a stand next to the podium which was done. No notes or coordinator present to help with planning of this part except for songs that we’re emailed to me but not inserted in the portal as requested. Cocktail Music / Jewish Ceremony – Before the Hindu Ceremony I asked one of the venue employees (Conner?) where the power source is for outside cocktail music. He replied that the City had it shut down (which I confirmed) and that they would have to run the power from the inside. I replied with "that should be fine, please do so" I went to check on this directly after the ceremony was finished and there was still not a power source available. I went around talking to anyone that looked like they could help me with this and nobody could help as they were turning the room around for dinner seating and I had no idea where an outlet was that was close enough to run outside to the Cocktail area. At this point I started looking through the venue on the side walls and the small rooms next to the entrance for power source so I could run an extension cord on my own and I still couldn’t find one. This is where your coordinator or someone from her team could’ve stepped in had someone introduced themselves to me prior to the ceremony. I would have went directly to whomever and told them what I needed to solve a simple problem. I went back to Conner and said I looked for an outlet but the closest one I could find was way by the Vault (well over 200 ft. away) and that I didn’t have enough cord to reach because I needed to use one of my 100ft cords to get power to the main equipment set up so that the cords would be out of the way of the venue & food service workers. I told him without power that I cannot provide cocktail music, please help! In the meantime I still had to finish setting up the lights (which I had to wait until the ceremony was finished to do so), set up the projector which did get set up only to have the flash drive unreadable due to the size of the MP4. Once finished with set up I again checked on the power for the ceremony music but at this point we were getting close to the Jewish Ceremony and the Grand Entrance so I ran to change into my suit. When I got back from changing, the Coordinator (whom I still have not met until this point) came up to me aggressively raising her voice and insulting me about the lack of cocktail music and that they have to start the Jewish Ceremony. In frustration (not knowing that your Rabbi was standing next to her) I raised my voice back to her listing the problems I had with the venue or coordinator helping in finding a power source. (It is listed on our pricing menu that you can add a generator for venue’s without power, however this wasn’t the case I had power but didn’t have enough extension cords to reach 200 ft). One of her assistants (which I talked to earlier when I was first looking for power) then said “oh I was using an extension cord earlier but didn’t need it, you can use this” We quickly got the speaker set up for the final 20 minutes of Cocktail music and the introduction song for the 2nd ceremony. This introduction song was the only mention of what was needed for this ceremony, no mention of a microphone until just before this ceremony. I said I had the mic set for the grand entrance and Rabbi Woll said that she would be fine without one. Monogram / Slideshow – About 3-4 weeks before the wedding Shree asked if I could provide a Projector for a slide show which I said yes to as this is what I play the Monogram with so I didn’t ask for an additional fee as the slide show would replace the monogram. I said I could play the slide show but I needed it provided on a flash drive at the wedding. This was the last I heard of this until the morning of the wedding when I woke up to an email from your cousin with an MP4 of your slideshow. Even though it was over an hour long and 4.5GB I was able to download it just fine however it wouldn’t transfer to a flash drive due to it’s size (doing research as to why: I found out that Flash Drives can not upload any files bigger than 4GB no matter if it has 16GB or 32GB of space on it due to it’s formatting) I’m assuming this is why it was emailed to me instead of being put on a flash drive and given to me at the wedding. I spent about an hour figuring out how to get this file onto the flash drive and turned out I needed to reformat the Flash Drive in order to upload the file. In doing so it made it so that the format of the file was unplayable on my projector, had this been sent to me any sooner than the day I would’ve tested it in the projector but it was already packed away with the equipment. I’m sorry this went to down that way but following my original instructions on this would’ve made this successful. I have played a slide show many times using a flash drive and will only bring HDMI’s when I’m running music videos from the Laptop. Grand Entrance Introduction – There were 28 names to introduce with some of the names being very difficult to announce. I’m happy to admit that I’m not perfect and I did slightly struggle with a couple names but went through them slower than normal as I wanted to be sure I had them correct. (I mispronounced Tej’s name for sure, I apologized to him personally and he even made a quick joke about it during his Best Man speech) You said I stuttered during your name which I find difficult to believe if I did I’m sorry, I’m not sure how you could have heard a slight stutter when the entire venue was cheering loudly and music was playing. If you have a recording of it I’d love to hear it! Paperwork / Organization – We provide a personalized Planning Portal equipped with Worksheets for you to provide all your wedding information for the Ceremony and Reception. After putting in some basic information everything else came in from 3 different email addresses plus a text to email from Michelle as well as many other texts from both of you. I had to keep all the information together and even printed out all the emails and documents so that I wouldn’t miss anything. If it seemed like I was unorganized it’s because of the way the information was provided to me, again following the instructions could have solved this problem. Your Review – I appreciate your review and feedback, but you have said some all-out lies. I find it funny how you only left reviews after I refused giving you any money back. You stated -“Prior to the ceremony, the Rabbi approached him since he was having issues with the sound during cocktail hour. The Rabbi asked him if there would be speakers and a microphone for the rabbi to use during the ceremony. Flustered, he proceeded to get defensive and raised his voice to the Rabbi, causing a large scene at the cocktail hour, in which most guests overheard or saw. He was yelling at the Rabbi and our planner so loudly that someone from the set-up team could hear from upstairs, and came down to check if they were okay.” This is a flat-out lie! The Coordinator approached me, not the Rabbi. I raised my voice to the Coordinator after she raised hers to me while becoming aggressive and insulting because I called her out for not introducing herself earlier which would have resolved this situation before it began because I could have alerted her to the problem. This conversation also never happened outside by the Cocktail area but by the far corner of the venue that was closed to guests at the time. You stated - “His DJ-ing was sub-par. He played whole, four-minute songs, even when they were dragging on, rather than mixing music together. It was basically a playlist rather than DJing.” I record and document all of my mixes, you know damn well that this was far from a playlist.” All of the songs we’re blended and mixed throughout the dancing portion of the night. I am not a quick mix DJ (one minute of each song), as discussed if your guests enjoying a song I’m not going to quickly mix out of it! Thanks again, I hope you can better understand my side of things and I wish you both the best in the future.