About this vendor
Patina was established over 25 years ago. Our staff has over 60 years combined experience and knows how to cater to your every need involving bridal, prom, special occasion and pageant! We strive to make your stress-free bridal experience one-of-a-kind.
Details
Business Attributes
- Woman-owned Business
Dresses
- Bridesmaid Dresses
- Flower Girl Dresses
- Mother of the Bride Dresses
- Wedding Dresses
Fashion Services
- Alterations
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
3.5
out of 5.010 reviews
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I went to the Greensboro, NC location and had the best dress shopping experience! The ladies there were so helpful and pleasant and were really patient with me as I tried on dresses! I found my dress that very same day (a year before our wedding) but the ladies worked with me on my fittings and finding a veil to match. Definitely recommend Patina!
I didn't have an appointment because I wasn't planning on buying my wedding dress there. I honestly just wanted to look and see if it was worth coming back. The owner judged me as soon as I walk through the door and rudely told me that I needed an appointment. The store was empty and her sales associates were not busy anyway so I felt uncomfortable. I couldn't touch the bags the dresses were in and only had a small picture on the bag that I could look at. The sales associate that finally helped us was good and made it an ok experience. The entire time I was there they kept saying I could put my dress on lay away and acted like I couldn't afford anything in there. I ended up getting my dress from them only because it was exactly what o was looking for but I regret giving them my business.
I had a horrible experience with this company. I would not recommend shopping at Patina ESPECIALLY for a wedding. They ordered a dress for me that was 3 to 4 sizes too big. Keep in mind that they measured me and told me what size I would need. It is very convenient that they also do not offer any alterations. I paid them $200 for a dress and then had to pay an additional $70 for rush alterations. I asked they they help with the alteration costs or give me a partial refund on the dress and they refused. Then they said that per myself I requested that dress size. What a dishonest company.
Five weeks before my wedding, there was a issue with the manufacturer for a dress I ordered for my wedding; The owner was hateful and refused to contact the manufacturer to see if the conflict could be resolved. This business had received full payment for everything (over $2000), and since they got their money, they didn't care. The owner looked me in the eye and said "I don't have to help you".
Wedding: [Private]
Services Used: Dress & Attire
I loved my dress from there and the staff was super nice in helping me put it on.
I loved my dress buying experience at Patina. After getting ignored at David's Bridal and then pounced on by sales people at a local boutique-- Patina was exactly what I needed. There was no rush, no push and they were as attentive and involved as you wanted them to be. I knew what dress I wanted when i walked it and they were even able to price match it from another store for me.
Loved my dress and they were very accommodating to me while I was searching for the perfect one!
I was on a search for a dress and I called them to see if they had this dress and they said I don't have the dress but I have something very similar. Well I was not too happy to hear that and said ok well I MIGHT go in to see what you have. Two days later I show up and ask to talk with the lady and sure enough she had a dress set aside for me to try on and when I did I LOVE IT! It was almost identical as the dress I wanted and it was CHEAPER! They did a great job with fittings and my dress came in in 3 weeks!
Got my dress from this store and alterations done here too. Their staff is very friendly and helpful. Great atmosphere in the store.
the ladies in sales were great, very accomodating and very helpful in choosing the right dress however the tailor was a different story. She argued with me about things I wanted done to my dress and said they weren't possible so she made the changes according to what she said could only be done. Naturally I wasnt happy with the final outcome and after 1000+ dollars I was stuck with a dress that I didnt really care for and it was my wedding day. I ended up taking it to another lady, a real professional and she was able to produce exactly what I had originally wanted at half the cost. So if you want or need any alterations done, I would suggest going elsewhere unless you want to waste your money and have a product that you dont love.
Contact
5028 Keagy Road, Roanoke, VA
Patina Bridal & Formalwear
Patina Bridal & Formalwear's photos