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out of 5.06 reviews
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Terrible owner. She ran us out before midnight, invaded private spaces. So rude to so many guests it was terrible! RUN as fast as you can!
RUN!
Worst venue I have ever visited in my life and I have been to numerous in last few years.
The venue itself is cute and was decorated nicely, I'll give them that. That's not the issue. The issue was the owner/manager... Whoever she is. I have NEVER known of a owner/ manager staying the whole day with a family, hovering over every detail, telling the families volunteers how they are allowed to serve their own food and how they can't, messing with the cake during the cutting, I could go on and on and on. What business Is this of yours? A coordinator was included in package and that person being involved sure, no one else including owner was needed. I didn't need said owner with her miserable grouchy face in the background of the pictures being taken. Clearly she didn't want to be there since she walked around with a scowl on her face yet she never left. Then even though the place was rented until midnight and we were barely getting started at 9 she walks into reception area and proceeds to start picking up the decorative plates from the tables while were still there eating and visiting and hadn't even cut the cake yet!
I won't even get into the fact that she made my niece, the bride, cry on her wedding night.
Rudest, most uncalled for ridiculous behavior from a business I've ever seen in this field. I'm glad I don't live in area anymore and won't have to visit it again but I hope my review will help someone else steer clear of this place.
The owner is very rude and disrespectful. She does not follow her own contract. We had to place rented to midnight for my daughters wedding and she kicked us out at 10 pm and call the police. She referred to us as you people. She would not allow our wedding decorator to decorate the venue. She went behind her and redecorated according to her liking. She burned one of the dishes that our caterer was serving when she should not have been messing with the food. I would not recommend this place to anyone. My daughter wedding was outside and when we got there the pond was filthy. She claimed the pump and the outside electric plugs was ruined by hogs rooting up the ground the night before. So when I asked her why didn't she call us because we had a DJ that was sitting up outside to play music she stated "I did not see a need to tell you". This was a very bad experience for my family. My daughter is a 24 year old school teacher and this was supposed to have been her dream wedding. Needless to say, she was in tears the whole weekend. I honestly believe Patty purposely ruined her wedding because she did not want us there. She only wanted our money. I repeat she is very rude and this is not the place to rent.
Came here for a family wedding in May 2019. The scenery was nice, but the owner made the event miserable. She followed guests around and complained about the electricity bill. The venue was rented until 12, but she wanted guests to leave at 9 when the bar tenders left. We started cleaning up and she kept making comments about being the venue being dirty and that she didn’t want to see any of the wedding decoration anymore. She acted as if she was totally disgusted. After we cleaned the venue, she was asked to do a walk through to make sure it was done how she wanted. She refused to do the walk through. She ended up calling the police and they came. The police made her do a walk through and it was fine. The pond was not cleaned, there were cobwebs, and the windows were dirty. When the wedding decorator set up, the owner came behind her and rearranged everything. The owner kept saying things were broken that weren’t. There’s so much more that the owner did that was so unprofessional. I would never recommend this place. Her website says that she loves making weddings memorable and this is her passion - don’t be fooled. The silver lining is the wedding ended up being beautiful despite her attempt to ruin it.
I’m not the type of person to leave negative reviews, but after this weekend and everything I had to deal with, with the owner of Pearls In The Pines Inc. I DO NOT RECOMMEND this venue. Although this place is beautiful, the owner is very rude and disrespectful. On May 25, 2019 I had my wedding and reception at this venue. Starting early May she was giving me a hard time about the lady who was doing my decorations saying the woman needed to be insured and need to send her insurance information by a certain date, which was not in her contract. This carried on up until 2 days before my wedding. Then the day before the wedding when we showed up for rehearsal she didn’t tell me nor my husband that the plugs that were used for by dj’s during the ceremony were destroyed by “hogs.” We later found out through my uncle who was the DJ that needed to hook up. She didn’t bother to clean out the pond or the spider webs that were all over the building. So on to the day of my wedding, the lady that was supposed to do the decorating was having so many problems with this owner. Every time the decorator and her helpers set out something patty would go right behind and change it. Saying that’s not how I set things up, but I wanted to know why did that matter because we only paid her for the building, not to decorate. She wouldn’t let her set up anything the way I wanted it. Then to end the night my family was helping clean up, because it was in the contract that we were responsible to clean, one person asked for a broom to sweep and she refused to give up the broom. We had to clean to get our deposit back, but she wouldn’t tell us where to get the broom so luckily someone found one after asking her repeatedly and getting no response. She constantly addressed us as “you people.” On top of all of this she called the cops on us to make us leave at 10:30pm when we were supposed to have the building from 9am to 12am. I’d advise everyone to stay away from this venue if you don’t want these problems. If I’m completely honest with you guys I didn’t even want to show up on Saturday. Needless to say it was the worst day of my life.
Not a good experience, wish I would have picked another venue. Venue is pretty but the owner is almost unbearable.
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397 State Hwy 156, Pointblank, TX
Pearls In The Pines
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